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Hi,
The correct filter to create new shortcode paths is still avia_load_shortcodes. The ava_builder_shortcode_files_loaded is actually a hook, not a filter, so you cannot use that to adjust the shortcode paths directly. Unfortunately, your questions above is a bit unclear. Would you mind elaborating a bit in a new thread or ticket?
Best regards,
IsmaelHey johnallen,
Thank you for the inquiry.
This particular issue has been fixed since version 4.7.5.1. Please make sure that the site contains the latest version of the theme. You should also toggle or temporarily disable the Enfold > Performance > File Compression settings after updating the theme.
Best regards,
IsmaelMarch 7, 2022 at 4:11 am in reply to: parralax background images positioned "top" not visible on mobile devices. #1343428Hey Angel,
Thank you for the inquiry.
The parallax effect is actually disabled on mobile devices by default. Did you edit the scripts to enable the parallax?
You might have forgotten to post the link in private field. Please provide the site URL so that we can inspect the issue with the parallax element.
Best regards,
IsmaelHi,
This seems to be working correctly now. The menu items as you listed above are showing in each language correctly. Did you sync or translate the menus?
Best regards,
IsmaelMarch 7, 2022 at 3:53 am in reply to: Different footers with the same template – unintentionally #1343425Hi,
Awesome! Glad to know that you have found a working solution. Please feel free to open another thread if you have more questions regarding the theme.
Have a nice day.
Best regards,
IsmaelMarch 7, 2022 at 3:51 am in reply to: Footer settings in theme settings are ignored in the frontend #1343424Hey Marcel,
Thank you for the inquiry.
There are older copies of the footer.php and the header.php files in the child theme directory, which might require updating. Please get a fresh copy of those template files from the latest version of the theme.
Best regards,
IsmaelMarch 7, 2022 at 3:38 am in reply to: Ho to add my own icon instead of the entypo-fontello icons #1343423Hi,
Did you check the documentation that @Guenni007 provided above? This is the link again.
You can convert the svg file to an actual icon font on fontello.com and upload it to the theme using the Enfold > Import/Export > Iconfont Manager.
Best regards,
IsmaelHi,
Sorry for the delay. We created a test page, switched to the ALB and added a text block. The kitchen sink is clearly visible and is working properly as shown in the screenshot in the private field.
Best regards,
IsmaelHi,
Sorry for the delay. We adjusted the css code in the Quick CSS field a bit. The slider is now inheriting the height of the browser screen on mobile view.
div#layerslider_3_34w9d4cagsfk, div#layerslider_3_34w9d4cagsfk .ls-wrapper, div#layerslider_3_34w9d4cagsfk .ls-wrapper div { height: 100vh !important; }Please check the screenshot in the private field.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHey onedesignprint,
Thank you for the inquiry.
The base css is overriding the advanced styling. We will forward the issue to our channel. For the meantime, please add this css code.
.html_header_sidebar #header .av-main-nav > li > a .avia-menu-text { font-size: inherit; }Best regards,
IsmaelHey hostworks,
Thank you for the inquiry.
You can use this css code to adjust the height of the slider image but it will get distorted a bit.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .avia-slideshow-inner li, .avia-slideshow-inner li>div, .avia-slideshow-inner li>div>div, .avia-slideshow-inner li img { height: 100%; } }You can also set the slider’s Styling > Slideshow Settings > Stretch image to fit the slideshow size? to the first option to automatically stretch the image.
Best regards,
IsmaelHi,
@famarinu: Did you include the first css code above? Please create your own thread and post the site details there because OP can view the content of the private fields in this thread. We temporarily removed your login account from the private field.Best regards,
IsmaelHey sitibus,
Thank you for the inquiry.
The site above is not loading properly on our end. Is the site live? Please provide the login details in the private field so that we can check the issue, screenshots will also help.
Best regards,
IsmaelHi,
You may need to retrieve the font directly from Google fonts instead of the third party application or site. Have you tried uploading fonts that have been downloaded directly from Google?
Best regards,
IsmaelHey HagenWittig,
Thank you for the inquiry.
The issue occurs because of the margin in this css code.
#top #header .av-main-nav > li#menu-item-2782 > a .avia-menu-text { border-right-style: solid !important; border-right-width: 1px !important; padding-right: 13px !important; margin-right: -13px !important; }Why did you apply a negative margin to the menu text?
Best regards,
IsmaelHey Ryan,
Thank you for the inquiry.
Yes, you can switch to the Enfold theme but please note that Enfold is a completely different theme, so you will have reconfigure the site again from scratch. This will definitely take significant amount of time and effort but it will probably be worth it because Enfold is much more advanced and offers a lot of features compare to older themes such as Angular. Unfortunately, we do not provide support and updates for Angular theme anymore.
Best regards,
IsmaelHey Magdalena,
Thank you for the inquiry.
We don’t really see any issue with the header on mobile view. Would you mind providing a screenshot of the header issue? Please use imgur, dropbox or any image hosting for the screenshot.
Best regards,
IsmaelMarch 3, 2022 at 4:43 am in reply to: Enfold theme update needed, but can't find purchase record #1342946Hey Michael Odza,
Thank you for the inquiry.
You will have to update the theme manually via FTP just this once. After the manual update, you have to generate an Envato private token using the new account and place that token in the Enfold > Theme Update panel. You will then be able to automatically update the theme through the dashboard when new versions are available. Please check the following documentation for more info.
Updating theme via FTP:
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftpGenerating a private token:
// https://kriesi.at/documentation/enfold/theme-registration/#register-my-themeBest regards,
IsmaelHey gtichy,
Thank you for the inquiry.
This is quite odd. The footer is not rendered at all in the document. We tried to change the global footer and page settings but it didn’t do anything. Please try to disable the header.php file in the child theme temporarily and see if it helps.
Best regards,
IsmaelHey awasner,
Thank you for the inquiry.
Are you using another plugin for this payment method? Please provide the site URL so that we can check the issue, a screenshot will also help. Please contact the plugin authors for additional assistance.
Best regards,
IsmaelHi,
You may need to ask your hosting provider to generate an FTP account for you because the process of creating an FTP account might differ for each hosts. Please update us once the account is available so that we can check the issue.
If you want to try and create it yourself, please check this documentation.
// https://www.hostgator.com/help/article/how-to-create-an-ftp-account-in-cpanel
Best regards,
IsmaelMarch 3, 2022 at 4:15 am in reply to: Slider on Home page seems to be showing behind Header #1342941Hi,
Thank you for the info.
You can have to adjust the top padding of the main container to push the slider a bit. Please try this css code.
.html_header_top.html_header_topbar_active.html_header_sticky #top #main { padding-top: 145px; }Best regards,
IsmaelHi,
You can add a widget inside the header containing the button shortcode instead of using the phone number field. Please check this documentation for more info.
// https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
You may need to replace the action hook with avia_meta_header.
Example:
add_action("avia_meta_header", function() { dynamic_sidebar("header"); }, 10);The code above will render a widget area called “header” inside the top bar.
Best regards,
IsmaelHey BrendaSarg,
Thank you for the inquiry.
The hotspot tooltip is supposed to display on hover and automatically hide on mouse leave. Please make sure that the Advanced > Animation > Show Tooltips settings of the hotspot element is set to the first option. And please make sure to upgrade the theme to version 4.9.1.
Best regards,
IsmaelHey BirgitteAlstrom,
Thank you for the inquiry.
The related posts section is still based on tags by default, so you will still have to edit the related-posts.php file as instructed on the previous thread. You can override the template file in the child theme directory if necessary.
Best regards,
IsmaelMarch 3, 2022 at 3:53 am in reply to: Enfold Theme Burger Menü doesnt stay visible in header (smartphone) #1342937Hi,
Thank you for the update.
According to the error, the function beonepage_get_version is not defined. This is not a theme function, so it is probably generated by a plugin. Please try to deactivate the plugins temporarily.
Best regards,
IsmaelHey karinorage,
Thank you for the inquiry.
You may need to set the Enfold > Performance > Disable template builder elements settings to the first option, and temporarily disable the Enfold > Performance > File Compression settings. Let us know if that helps.
Best regards,
IsmaelHey Erin,
Thank you for the inquiry.
You can actually change the main font color in the Enfold > General Styling > Main Content panel. If you would like to edit a specific element, please go to the Enfold > Advanced Styling panel.
Best regards,
Ismael -
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