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Viewing 30 posts - 11,431 through 11,460 (of 67,440 total)
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  • in reply to: How To Make The SubMenu Sticky On Mobile #1343431

    Hi,

    The correct filter to create new shortcode paths is still avia_load_shortcodes. The ava_builder_shortcode_files_loaded is actually a hook, not a filter, so you cannot use that to adjust the shortcode paths directly. Unfortunately, your questions above is a bit unclear. Would you mind elaborating a bit in a new thread or ticket?

    Best regards,
    Ismael

    in reply to: H1 Font too large on Mobile #1343430

    Hi,

    Thanks for the info @Guenni007. :)

    Best regards,
    Ismael

    in reply to: fatal error on your site #1343429

    Hey johnallen,

    Thank you for the inquiry.

    This particular issue has been fixed since version 4.7.5.1. Please make sure that the site contains the latest version of the theme. You should also toggle or temporarily disable the Enfold > Performance > File Compression settings after updating the theme.

    Best regards,
    Ismael

    Hey Angel,

    Thank you for the inquiry.

    The parallax effect is actually disabled on mobile devices by default. Did you edit the scripts to enable the parallax?

    You might have forgotten to post the link in private field. Please provide the site URL so that we can inspect the issue with the parallax element.

    Best regards,
    Ismael

    in reply to: Dual (english/french) strange menu behavior #1343427

    Hi,

    This seems to be working correctly now. The menu items as you listed above are showing in each language correctly. Did you sync or translate the menus?

    // https://wpml.org/documentation/getting-started-guide/translating-menus/#option-3-automatic-menus-sync-by-wpml

    Best regards,
    Ismael

    Hi,

    Awesome! Glad to know that you have found a working solution. Please feel free to open another thread if you have more questions regarding the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hey Marcel,

    Thank you for the inquiry.

    There are older copies of the footer.php and the header.php files in the child theme directory, which might require updating. Please get a fresh copy of those template files from the latest version of the theme.

    Best regards,
    Ismael

    Hi,

    Did you check the documentation that @Guenni007 provided above? This is the link again.

    // https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options

    You can convert the svg file to an actual icon font on fontello.com and upload it to the theme using the Enfold > Import/Export > Iconfont Manager.

    Best regards,
    Ismael

    in reply to: Plugin conflict removes kitchen sink from wysiwyg #1343422

    Hi,

    Sorry for the delay. We created a test page, switched to the ALB and added a text block. The kitchen sink is clearly visible and is working properly as shown in the screenshot in the private field.

    Best regards,
    Ismael

    in reply to: Mobile homepage opening video not displaying #1343421

    Hi,

    Sorry for the delay. We adjusted the css code in the Quick CSS field a bit. The slider is now inheriting the height of the browser screen on mobile view.

      div#layerslider_3_34w9d4cagsfk, div#layerslider_3_34w9d4cagsfk .ls-wrapper, div#layerslider_3_34w9d4cagsfk .ls-wrapper div {
        height: 100vh !important;
      }
    

    Please check the screenshot in the private field.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Change size of menu links when using side menu bar #1342955

    Hey onedesignprint,

    Thank you for the inquiry.

    The base css is overriding the advanced styling. We will forward the issue to our channel. For the meantime, please add this css code.

    .html_header_sidebar #header .av-main-nav > li > a .avia-menu-text {
        font-size: inherit;
    }
    

    Best regards,
    Ismael

    in reply to: Increase easyslider height on mobile #1342954

    Hey hostworks,

    Thank you for the inquiry.

    You can use this css code to adjust the height of the slider image but it will get distorted a bit.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .avia-slideshow-inner li, .avia-slideshow-inner li>div, .avia-slideshow-inner li>div>div, .avia-slideshow-inner li img {
        height: 100%;
      }
    }
    

    You can also set the slider’s Styling > Slideshow Settings > Stretch image to fit the slideshow size? to the first option to automatically stretch the image.

    Best regards,
    Ismael

    in reply to: Need to style Tab #1342953

    Hi,


    @famarinu
    : Did you include the first css code above? Please create your own thread and post the site details there because OP can view the content of the private fields in this thread. We temporarily removed your login account from the private field.

    Best regards,
    Ismael

    in reply to: image size #1342952

    Hey sitibus,

    Thank you for the inquiry.

    The site above is not loading properly on our end. Is the site live? Please provide the login details in the private field so that we can check the issue, screenshots will also help.

    Best regards,
    Ismael

    in reply to: Localize Google Fonts #1342951

    Hi,

    You may need to retrieve the font directly from Google fonts instead of the third party application or site. Have you tried uploading fonts that have been downloaded directly from Google?

    // https://fonts.google.com/

    Best regards,
    Ismael

    in reply to: Wordwrap in Header Menu #1342950

    Hey HagenWittig,

    Thank you for the inquiry.

    The issue occurs because of the margin in this css code.

    #top #header .av-main-nav > li#menu-item-2782 > a .avia-menu-text {
    	border-right-style: solid !important;
    	border-right-width: 1px !important;
    	padding-right: 13px !important;
    	margin-right: -13px !important;
    }
    

    Why did you apply a negative margin to the menu text?

    Best regards,
    Ismael

    in reply to: Upgrade to Enfold #1342949

    Hey Ryan,

    Thank you for the inquiry.

    Yes, you can switch to the Enfold theme but please note that Enfold is a completely different theme, so you will have reconfigure the site again from scratch. This will definitely take significant amount of time and effort but it will probably be worth it because Enfold is much more advanced and offers a lot of features compare to older themes such as Angular. Unfortunately, we do not provide support and updates for Angular theme anymore.

    Best regards,
    Ismael

    in reply to: header on the mobile horizontally #1342948

    Hey Magdalena,

    Thank you for the inquiry.

    We don’t really see any issue with the header on mobile view. Would you mind providing a screenshot of the header issue? Please use imgur, dropbox or any image hosting for the screenshot.

    Best regards,
    Ismael

    Hey Michael Odza,

    Thank you for the inquiry.

    You will have to update the theme manually via FTP just this once. After the manual update, you have to generate an Envato private token using the new account and place that token in the Enfold > Theme Update panel. You will then be able to automatically update the theme through the dashboard when new versions are available. Please check the following documentation for more info.

    Updating theme via FTP:
    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Generating a private token:
    // https://kriesi.at/documentation/enfold/theme-registration/#register-my-theme

    Best regards,
    Ismael

    in reply to: Footer Disappeared with latest update #1342945

    Hey gtichy,

    Thank you for the inquiry.

    This is quite odd. The footer is not rendered at all in the document. We tried to change the global footer and page settings but it didn’t do anything. Please try to disable the header.php file in the child theme temporarily and see if it helps.

    Best regards,
    Ismael

    in reply to: Amazon Pay in Payment Methods, not on top #1342943

    Hey awasner,

    Thank you for the inquiry.

    Are you using another plugin for this payment method? Please provide the site URL so that we can check the issue, a screenshot will also help. Please contact the plugin authors for additional assistance.

    Best regards,
    Ismael

    in reply to: Editor for specific page not working #1342942

    Hi,

    You may need to ask your hosting provider to generate an FTP account for you because the process of creating an FTP account might differ for each hosts. Please update us once the account is available so that we can check the issue.

    If you want to try and create it yourself, please check this documentation.

    // https://www.hostgator.com/help/article/how-to-create-an-ftp-account-in-cpanel

    Best regards,
    Ismael

    in reply to: Slider on Home page seems to be showing behind Header #1342941

    Hi,

    Thank you for the info.

    You can have to adjust the top padding of the main container to push the slider a bit. Please try this css code.

    .html_header_top.html_header_topbar_active.html_header_sticky #top #main {
        padding-top: 145px;
    }
    

    Best regards,
    Ismael

    in reply to: Add Buttons to Top Bar #1342940

    Hi,

    You can add a widget inside the header containing the button shortcode instead of using the phone number field. Please check this documentation for more info.

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    You may need to replace the action hook with avia_meta_header.

    Example:

    add_action("avia_meta_header", function() {
        dynamic_sidebar("header");
    }, 10);
    

    The code above will render a widget area called “header” inside the top bar.

    Best regards,
    Ismael

    in reply to: Hotspots stay open #1342939

    Hey BrendaSarg,

    Thank you for the inquiry.

    The hotspot tooltip is supposed to display on hover and automatically hide on mouse leave. Please make sure that the Advanced > Animation > Show Tooltips settings of the hotspot element is set to the first option. And please make sure to upgrade the theme to version 4.9.1.

    Best regards,
    Ismael

    in reply to: Related posts based on category 3 #1342938

    Hey BirgitteAlstrom,

    Thank you for the inquiry.

    The related posts section is still based on tags by default, so you will still have to edit the related-posts.php file as instructed on the previous thread. You can override the template file in the child theme directory if necessary.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    According to the error, the function beonepage_get_version is not defined. This is not a theme function, so it is probably generated by a plugin. Please try to deactivate the plugins temporarily.

    Best regards,
    Ismael

    in reply to: Mailchimp widget not working #1342936

    Hey karinorage,

    Thank you for the inquiry.

    You may need to set the Enfold > Performance > Disable template builder elements settings to the first option, and temporarily disable the Enfold > Performance > File Compression settings. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Enfold Menu background colors #1342802

    Hey Erin,

    Thank you for the inquiry.

    You can actually change the main font color in the Enfold > General Styling > Main Content panel. If you would like to edit a specific element, please go to the Enfold > Advanced Styling panel.

    Best regards,
    Ismael

    in reply to: class-framework-widgets.php file removed #1342800

    Hey zimbo,

    Thank you for the inquiry.

    The widget files are now located in the enfold/framework/php/widgets/widget-classes directory. Please look for the class-avia-combo.php file.

    Best regards,
    Ismael

Viewing 30 posts - 11,431 through 11,460 (of 67,440 total)