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Viewing 30 posts - 11,401 through 11,430 (of 67,440 total)
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  • in reply to: Empty .mo translation file #1343766

    Hi,

    because I already wanted to change the nl_NL po-file with Poedit

    Sorry for the confusion. I thought you are editing the de_DE language files. We checked the nl_NL.po file and it seems to contain most of the translations. Which particular strings are you trying to edit?

    Are you uploading the both language files after compiling them using POEdit?

    Is there another translation file where Enfold gets the Dutch translation from?

    All translations for the theme are located in the lang folder. Are you using another language plugin?

    Best regards,
    Ismael

    Hey paoluccimarketing2015,

    Thank you for the inquiry.

    Did you enable the cookie consent messages in the Enfold > Privacy & Cookies panel? The privacy options will automatically block external scripts including the map on load until the users or site visitors accept the cookies. You may need to set the Default Cookie Behaviour settings to the first or second option in order to enable the map without user consent.

    Best regards,
    Ismael

    in reply to: Homepage slider issue #1343764

    Hi,

    Thank you for the clarification.

    We cannot really see any alignment issue on mobile view. We took a screenshot of the section after the slider and it seems to be aligned correctly. Please check the screenshot in the private field.

    Best regards,
    Ismael

    in reply to: Woocommerce category thumbs size setting #1343760

    Hi,

    What is the original size of the product images that you are using? Try to set the Thumbnail width value to 705 to display the “masonry” thumbnail, which has a maximum dimension of 705x705px.

    You can find the list of available thumbnails or image sizes in the functions.php file around line 211.

    $avia_config['imgSize']['widget'] 			 	= array('width'=>36,  'height'=>36);						// small preview pics eg sidebar news
    $avia_config['imgSize']['square'] 		 	    = array('width'=>180, 'height'=>180);		                 // small image for blogs
    $avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['featured_large'] 		= array('width'=>1500, 'height'=>630 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['extra_large'] 		 	= array('width'=>1500, 'height'=>1500 , 'crop' => false);	// images for fullscrren slider
    $avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['portfolio_small'] 		= array('width'=>260, 'height'=>185 );						// images for portfolio 4 columns
    $avia_config['imgSize']['gallery'] 		 		= array('width'=>845, 'height'=>684 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['magazine'] 		 	= array('width'=>710, 'height'=>375 );						// images for magazines
    $avia_config['imgSize']['masonry'] 		 		= array('width'=>705, 'height'=>705 , 'crop' => false);		// images for fullscreen masonry
    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>845, 'height'=>321);		            	// big images for blog and page entries
    $avia_config['imgSize']['entry_without_sidebar']= array('width'=>1210, 'height'=>423 );						// images for fullsize pages and fullsize slider
    

    As you can see, the $avia_config[‘imgSize’][‘masonry’] or the masonry thumbnail is set to have a maximum width of 705px and height of 705px.

    Best regards,
    Ismael

    in reply to: Manual Masonry Call in Enfold 4.9 #1343757

    Hey Christie,

    Thank you for the inquiry.

    What was the exact error in your installation? Please post the error here so that we can understand the issue better.

    Best regards,
    Ismael

    in reply to: Wrong HTML construct in slide entrys #1343756

    Hi,

    Thank you for the inquiry.

    Did you modify the postslider.php file template, or did you add any html tags to the posts? There might be some unclosed html tags in the post content or title. Please make sure that all html tags are closed properly.

    Best regards,
    Ismael

    in reply to: Desktop version of homepage video #1343754

    Hi,

    Yes, the top video slider fades in on load but it is pretty quick and the section below doesn’t disappear on load. We don’t really see any issue with the page. You might be able to adjust the transition and disable the fade-in effect in the layer slider settings.

    Best regards,
    Ismael

    in reply to: Portfolio Grid Menu Customization #1343574

    Hi,

    Thank you for the update.

    You can try this css code to adjust the font size of the sort buttons.

    #top .sort_by_cat a .inner_sort_button span {
        font-size: 100px;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Editor No Longer Responding / Functioning #1343571

    Hi,

    Great! Glad to know that you have found the culprit. Please feel free to open another thread if you have more questions regarding the theme. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Theme customization not available – critical error #1343570

    Hey DynamoGymnastics,

    Thank you for the inquiry.

    The latest version of the theme is 4.9, so the site actually contains an older version. You may need to update the theme manually this time because the auto updater will not work in the current version. Please check the following documentation for more info about FTP update.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Integration with Events Calendar shortcode #1343569

    Hi,

    We are not really sure if the premium version allows embedding. You may need to ask them directly for that. But we do know that TEC plugin has its own native shortcodes. Please check documentation in the following link.

    // https://theeventscalendar.com/knowledgebase/k/shortcodes/

    Best regards,
    Ismael

    in reply to: Mobile homepage opening video not displaying #1343568

    Hi,

    Did you update the slider or use a different one? The ID of the slider changed, so we had to update the css too. Please make sure to purge the cache before checking the slider again.

    Best regards,
    Ismael

    in reply to: Woocommerce category thumbs size setting #1343567

    Hi,

    Thank you for the update.

    You may need to adjust the size further to display a larger image. Please note that the catalogue images will not exactly display in the specified size. It will only display a thumbnail or image size that is closest to the specified width value. Unfortunately, there is no registered thumbnail with the size 512x512px.

    Best regards,
    Ismael

    in reply to: Desktop version of homepage video #1343566

    Hey cbroome12,

    Thank you for the inquiry.

    1.) We cannot reproduce the issue on our end. Would you mind providing a screenshot of the section where the issue occurs?

    2.) You can use this css code to remove or hide the mute/unmute icon.

    .ls-fullwidth .ls-media-unmute-active {
        display: none !important;
    }
    

    Best regards,
    Ismael

    in reply to: Homepage slider issue #1343565

    Hey cbroome12,

    Thank you for the inquiry.

    We cannot really reproduce the issue with the sliders. The sliders fade in on scroll but they do not shift upwards. Unfortunately, we cannot disable the fade in effect because that is how the slider switches from one slide to the other.

    Best regards,
    Ismael

    in reply to: Full size image (featured image) in blog post #1343564

    Hey luiseheine,

    Thank you for the inquiry.

    You can actually select a specific thumbnail or image size in Blog Posts element. Set the Styling > Appearance > Preview Image Size settings to the second option, then select a thumbnail from the next dropdown. Let us know if that helps.

    Best regards,
    Ismael

    Hi,

    @guenni007: The user is trying to wrap the shortcodes or content inside another custom shortcode to restrict their visibility. This is not possible in the builder by default.

    Best regards,
    Ismael

    in reply to: Fixing a few issues\ #1343562

    Hey Jacopotj,

    Thank you for the inquiry.

    1.) There is a css media query in the css field without a closing curly brace, which might have affected the css for the product page. We removed it temporarily.

    @media only screen and (max-width: 767px) {
    

    2.) Did you test the contact form yourself? The order ID field is optional, so it can be left blank. Is it working correctly when you set a validation for the field?

    3.) Where can we check the issue? Please provide a link to the page and post a screenshot. You can use imgur or dropbox for the screenshot.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: How To Make The SubMenu Sticky On Mobile #1343561

    Hi,

    That code should not be working because ava_builder_shortcode_files_loaded is not a valid filter. Are you sure that the avia_load_shortcodes was not added to the site?

    Best regards,
    Ismael

    Hey Annemarie,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the panel where you are trying to select the image size? And please post the login details in the private field so that we can check the issue further.

    Best regards,
    Ismael

    in reply to: Slider with clickable captions #1343559

    Hey NorthcoastProject,

    Thank you for the inquiry.

    This option is not available by default, unfortunately. You can only enable the arrows or the dot navigation in the Styling > Slideshow control styling? settings.

    Best regards,
    Ismael1

    in reply to: Empty .mo translation file #1343558

    Hey Jacobus,

    Thank you for the inquiry.

    Are you editing the formal version of the language or just the default de_DE.mo file? You may need to use the Loco Translate plugin in order to translate the strings instead of manually editing the language files. Please check the link below.

    // https://wordpress.org/plugins/loco-translate/

    If you want to compile the language files manually, try to use the following application.

    // https://poedit.net/

    Best regards,
    Ismael

    in reply to: Using Easy Slider Captions Issue #1343484

    Hey condonpb,

    Thank you for the inquiry.

    We tested this on our installation and the caption is always displaying in the slider. Where can we see the issue? Please provide the page URL in the private field.

    Best regards,
    Ismael

    in reply to: Layout with Sidebar (Logo, Menu) Widget on Mobile #1343483

    Hey matze206,

    Thank you for the inquiry.

    You can insert a widget inside the header container and use css media queries to only display this widget on mobile view. Please check this documentation for more info.

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    To display a content only on mobile view using css, please check this thread.

    // https://stackoverflow.com/questions/49671168/display-content-only-on-mobile-devices

    Best regards,
    Ismael

    in reply to: Wer kann mir helfen…. #1343480

    Hey Stephan,

    Is there anything else we can help you with? Please feel free to open another thread if you have more questions regarding the theme. :)

    Best regards,
    Ismael

    in reply to: License of pictures in theme #1343477

    Hi,

    Can I turn off the possibility, that visitors are not able to choose and select a previous day?

    Unfortunately, there is no option for that by default. You may need to use a different plugin for the contact form such as the Contact Form 7.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Woocommerce category thumbs size setting #1343475

    Hi Marco,

    You can adjust the size of the catalogue images in the Customize > Woocommerce > Product Images panel. Look for the Thumbnail width field and adjust its value. Default image width is set to 300px.

    Best regards,
    Ismael

    in reply to: Assign icon to specific catalog list items #1343434

    Hi,

    Thank you for the inquiry.

    You can use the nth-child selector to target a specific item in the list.

    Example:

    .av-catalogue-container.my-custom-catalogue .av-catalogue-list li:nth-child(1) .av-catalogue-title:before {
        color: red;
    }
    

    As you may noticed we used the nth-child(1) selector, which should target the first item in the list. For more info about child selectors, please check this article.

    // https://css-tricks.com/almanac/selectors/n/nth-child/
    // https://css-tricks.com/useful-nth-child-recipies/

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    How can I insert my own shortcodes within an Avia Layout Builder page and have them persist and not be wrapped?

    This is not possible, unfortunately. You will have to use a text or code block, or any element with a text editor in order to insert a custom shortcode in the builder.

    Best regards,
    Ismael

    in reply to: Integration with Events Calendar shortcode #1343432

    Hi,

    Thank you for the inquiry.

    Looks like the plugin is not an official extension of the Events Calendar plugin and is created by another author. Please note that we don’t provide support for third party extensions as stated on our support policy. You will have to contact the plugin author for additional assistance.

    Best regards,
    Ismael

Viewing 30 posts - 11,401 through 11,430 (of 67,440 total)