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Viewing 30 posts - 1,111 through 1,140 (of 66,052 total)
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  • in reply to: Disable Cookie Consent Messages doesn’t stick #1478514

    Hi,

    Thank you for the update.

    The issue occurs because of this hook in the functions.php file:

    add_action("wp", function() {
    	if(is_page(array(29310))) {
    		avia_update_option("cookie_consent", "hide_bar");
    	} else {
    		avia_update_option("cookie_consent", "cookie_consent");
    	}
    }, 999);

    This updates the status of cookie consent messages option on every page refresh.

    Best regards,
    Ismael

    in reply to: Mobile screen result (image) #1478513

    Hi,

    Are you trying to increase the height of the slider? If so, then you can add this css code:

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .avia-slideshow.av-lu5z97j3-d1f957c8c38e449b8b56e5cb4753112f .avia-slideshow-slide img {
        min-height: 500px;
        object-fit: cover;
      }
    }

    Please note that this may partially cut off the images. Would you mind providing a screenshot of how you would like it to display on mobile view?

    Best regards,
    Ismael

    in reply to: Replace “Blog – Aktuelle Neuigkeiten” with … #1478512

    Hi,

    We can’t reproduce the same issue on our end or in any of the demo. Unfortunately, we cannot help you without the URL.

    https://kriesi.at/themes/enfold-2017/2014/08/24/a-nice-entry/

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    We disabled the Linked Image Overlay in the Advanced Styling panel.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: desktop view – widget and menu alignment #1478510

    Hi,

    The screenshots from imghippo are not loading on our end. Can you use another image hosting platform like Imgur or Dropbox instead?

    Best regards,
    Ismael

    in reply to: Portfolio-item not shown #1478509

    Hi,

    Thank you for the update.

    We duplicated the section containing the text, added another Masonry Gallery to the page, and the changes displayed correctly (see private field). Would you mind providing a short clip of the issue?

    Best regards,
    Ismael

    in reply to: Tab Section Does Not Work in Mobile View #1478508

    Hi,

    We tried logging in, but the default login and admin URLs are not working. Did you change the login URL? Please include it in the private field.

    Best regards,
    Ismael

    in reply to: desktop view, Menu and burger to align with content #1478507

    Hi,

    Please try to use the following css code, toggle or temporarily disable the Enfold > Performance > File Compression settings and make sure to purge the cache.

    #top #header .av-main-nav {
        right: -10px;
    }
    

    Best regards,
    Ismael

    in reply to: Hamburger-Icon disappears after updating to v7 #1478436

    Hi,

    Thank you for the inquiry.

    it stays invisible?

    The color value is incorrectly set as “#ffffff f”. Please check the Enfold > General Styling or the Enfold > Theme Options > Transparency Header options and look for the invalid color value.

    Best regards,
    Ismael

    in reply to: Full-with slider cropping #1478435

    Hey northorie,

    Thank you for the inquiry.

    Have you tried selecting the full sizedversion of the image? Edit the element, then look for the Styling > Slides > Slideshow Image and Video Size settings and set it to “No scaling”.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Replace “Blog – Aktuelle Neuigkeiten” with … #1478434

    Hi,

    Thank you for the inquiry.

    Where can we check the issue? Please provide the site URL in the private field. If you need to disable or remove the second trail, you can add this code in the functions.php file:

    function ava_breadcrumbs_trail_mod( $trail, $args ) {
    	if ( is_single() ) {
                    unset ($trail[2]);
    	}
    	return $trail;
    }
    add_filter( 'avia_breadcrumbs_trail', 'ava_breadcrumbs_trail_mod', 50, 2 );

    We also provided this code in another thread — make sure not to duplicate the function.

    Best regards,
    Ismael

    in reply to: Disable Cookie Consent Messages doesn’t stick #1478433

    Hi,

    Thank you for the update.

    The cookie consent message is still enabled for both sites when checked again today, and the child theme is also enabled. Is this still an issue?

    Best regards,
    Ismael

    in reply to: Similar themes to Enfold or design options #1478432

    Hi,

    Unfortunately, it’s not possible to import a single element from a demo. As mentioned above, the page only contains a Portfolio Grid element, set to have a single column. If you have enabled the builder’s debug mode, you can insert this shortcode manually.

    [av_portfolio columns='1' one_column_template='special' items='-1' contents='excerpt' preview_mode='custom' image_size='featured_large' linking='' sort='yes' paginate='yes' query_orderby='date' query_order='DESC' av_uid='av-s1vx']
    
    

    Debug mode: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Best regards,
    Ismael

    in reply to: Background color on hover of second submenu #1478431

    Hi,

    Thank you for the update.

    Have you tried purging the cache after enabling the Mega Menu option? Please provide the login details in the private field so that we can check the menu settings.

    Best regards,
    Ismael

    in reply to: Kritischer Fehler #1478430

    Hi,

    Thank you for the inquiry.

    We can’t access the site due to a critical error. Please make sure to extract the enfold.zip file from the downloaded package before uploading it to the site. You can also upload the theme via FTP. Please check this documentation: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    If the issue persists, please switch the installation to debug mode, then provide the WP login details in the private field: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

    Best regards,
    Ismael

    in reply to: Support ??? #1478429

    Hey Stacey,

    Thanks for reaching out.

    It’s possible that you’re support license has expired. Please check this link for more info on how to extend or renew: https://travelerwp.com/how-to-renew-or-extend-support-for-my-wordpress-website-on-themeforest/

    Regarding the site issue, please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, disable the plugins, then purge the cache. Make sure to remove the browser history before checking. Let us know if the issue persists.

    Best regards,
    Ismael

    Hey WorldinColor,

    Thank you for the inquiry.

    To assist you further, please provide us with your login credentials by following these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Ismael

    in reply to: Version 7.0 – Strange search button text display #1478427

    Hi,

    Thank you for the inquiry.

    Please provide the login details in the private field. In the meantime, try adding the following code to the Quick CSS field, then toggle or temporarily disable the Enfold > Performance > File Compression settings.

    #avia-menu > li.menu-item-search-dropdown > a:after {
        content: '';
    }

    Best regards,
    Ismael

    in reply to: Accordion slider js conflict with WPRocket? #1478426

    Hi,

    At a quick glance, the accordion element doesn’t work well when the plugin is activated because it converts the img element to picture tags and switches the image format to webp. We’re not sure if the issue is caused by the picture element or the webp format, but I’d like to think it’s the former.

    Best regards,
    Ismael

    in reply to: Centre Product Title & Price on Mobile #1478425

    Hi,

    Thank you for the update.

    We added this css code to center align the reviews/rating container:

    #top .entry-summary .woocommerce-product-rating {
        display: flex;
        justify-content: center;
    }

    Best regards,
    Ismael

    in reply to: Removing a Parent Page from Breadcrumbs #1478424

    Hi,

    The “Infos” page is empty and should remain empty. It only exists to structure the URL but should not be accessible.
    I need to remove the “Infos” part from the breadcrumb while keeping the correct structure.

    To clarify, are you trying to hide the trail or just make it inaccessible? If you want to make it inaccessible, please use the css code above. However, if you want to completely remove the trail, add this code to the functions.php file:

    function ava_breadcrumbs_trail_mod( $trail, $args ) {
    	if ( is_single() ) {
                    unset ($trail[2]);
    	}
    	return $trail;
    }
    add_filter( 'avia_breadcrumbs_trail', 'ava_breadcrumbs_trail_mod', 50, 2 );
    

    Best regards,
    Ismael

    in reply to: Mobile screen result (image) #1478423

    Hey Aubin,

    Thank you for the inquiry.

    Are you referring to this thread? https://kriesi.at/support/topic/mobile-screen-result/

    What do you mean by “test Is too small”? Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Portfolio with colored hover and image heading #1478422

    Hi,

    Thank you for the update.

    Can I add multiple child numbers to the colors? I think I’ll create about 30 entries.

    Yes, you can assign the background color to multiple entries. Example:

    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(4) .av-inner-masonry-content,
    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(12) .av-inner-masonry-content,
    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(16) .av-inner-masonry-content,
    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(20) .av-inner-masonry-content,
    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(25) .av-inner-masonry-content {
      background: rgba(67, 20, 255, 0.95);
    }
    
    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(5) .av-inner-masonry-content,
    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(13) .av-inner-masonry-content,
    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(17) .av-inner-masonry-content,
    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(21) .av-inner-masonry-content,
    #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(26) .av-inner-masonry-content {
      background: rgba(32, 192, 90, 0.95);
    }
    

    Is there a way to show a description in addition to the title?

    Are you using the Advanced Layout Builder to build the posts? If you are, you will need to create an excerpt using the post’s Excerpt box.

    Best regards,
    Ismael

    in reply to: How to add social Media accounts BlueSky & Mastodon? #1478421

    Hi,

    Simply click the green plus icon, then select the new social icons from the dropdown.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Delete avia framework post (from postie plug in) #1478418

    Hey Manfred,

    Thank you for the inquiry.

    Unfortunately, we are not sure how the plugin handles existing posts. The items might need to be deleted manually from the database. Please contact the plugin author for additional assistance.

    Best regards,
    Ismael

    in reply to: Layout possible with Enfold? #1478417

    Hi,

    Yes, unfortunately, it’s only possible without the box shadow. Fur further assistance with customization and building your site, you can hire a freelance developer or contact our partner, Codeable.

    https://kriesi.at/contact/customization

    Best regards,
    Ismael

    Hi,

    Try to replace the css rule with this:

    .responsive #top .avia-slideshow-inner, .responsive #top .avia-slideshow-inner img {
        height: 550px !important;
        object-fit: cover;
    }

    This will partially cut off the images but will prevent them from getting distorted.

    Best regards,
    Ismael

    in reply to: SVG graphics in content #1478415

    Hi,

    This is the front end:

    View post on imgur.com

    The images are from the same SVG and is simply uploaded via the Media > Library.

    Best regards,
    Ismael

    in reply to: SVG graphics in content #1478205

    Hey MarcusJeroch,

    Thank you for the inquiry.

    You can use a Grid Row layout, insert two cells, set the cell size to 2/5 and 3/5, then insert 6 columns inside the 3/5 cell. In each column, add an Image element and select the SVG image.

    Example:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Link #1478204

    Hey Aubin,

    Thank you for the inquiry.

    Could you provide us with a link to the page containing the link? A screenshot would also help. You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

Viewing 30 posts - 1,111 through 1,140 (of 66,052 total)