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Hi,
Thank you for the update.
The issue occurs because of this hook in the functions.php file:
add_action("wp", function() { if(is_page(array(29310))) { avia_update_option("cookie_consent", "hide_bar"); } else { avia_update_option("cookie_consent", "cookie_consent"); } }, 999);
This updates the status of cookie consent messages option on every page refresh.
Best regards,
IsmaelHi,
Are you trying to increase the height of the slider? If so, then you can add this css code:
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .avia-slideshow.av-lu5z97j3-d1f957c8c38e449b8b56e5cb4753112f .avia-slideshow-slide img { min-height: 500px; object-fit: cover; } }
Please note that this may partially cut off the images. Would you mind providing a screenshot of how you would like it to display on mobile view?
Best regards,
IsmaelHi,
We can’t reproduce the same issue on our end or in any of the demo. Unfortunately, we cannot help you without the URL.
— https://kriesi.at/themes/enfold-2017/2014/08/24/a-nice-entry/
Best regards,
IsmaelMarch 4, 2025 at 4:05 am in reply to: images that are links to appear with a round arrow in a small circle above #1478511Hi,
Thank you for the info.
We disabled the Linked Image Overlay in the Advanced Styling panel.
Best regards,
IsmaelHi,
The screenshots from imghippo are not loading on our end. Can you use another image hosting platform like Imgur or Dropbox instead?
Best regards,
IsmaelHi,
Thank you for the update.
We duplicated the section containing the text, added another Masonry Gallery to the page, and the changes displayed correctly (see private field). Would you mind providing a short clip of the issue?
Best regards,
IsmaelHi,
We tried logging in, but the default login and admin URLs are not working. Did you change the login URL? Please include it in the private field.
Best regards,
IsmaelHi,
Please try to use the following css code, toggle or temporarily disable the Enfold > Performance > File Compression settings and make sure to purge the cache.
#top #header .av-main-nav { right: -10px; }
Best regards,
IsmaelHi,
Thank you for the inquiry.
it stays invisible?
The color value is incorrectly set as “#ffffff f”. Please check the Enfold > General Styling or the Enfold > Theme Options > Transparency Header options and look for the invalid color value.
Best regards,
IsmaelHey northorie,
Thank you for the inquiry.
Have you tried selecting the full sizedversion of the image? Edit the element, then look for the Styling > Slides > Slideshow Image and Video Size settings and set it to “No scaling”.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Where can we check the issue? Please provide the site URL in the private field. If you need to disable or remove the second trail, you can add this code in the functions.php file:
function ava_breadcrumbs_trail_mod( $trail, $args ) { if ( is_single() ) { unset ($trail[2]); } return $trail; } add_filter( 'avia_breadcrumbs_trail', 'ava_breadcrumbs_trail_mod', 50, 2 );
We also provided this code in another thread — make sure not to duplicate the function.
Best regards,
IsmaelHi,
Thank you for the update.
The cookie consent message is still enabled for both sites when checked again today, and the child theme is also enabled. Is this still an issue?
Best regards,
IsmaelHi,
Unfortunately, it’s not possible to import a single element from a demo. As mentioned above, the page only contains a Portfolio Grid element, set to have a single column. If you have enabled the builder’s debug mode, you can insert this shortcode manually.
[av_portfolio columns='1' one_column_template='special' items='-1' contents='excerpt' preview_mode='custom' image_size='featured_large' linking='' sort='yes' paginate='yes' query_orderby='date' query_order='DESC' av_uid='av-s1vx']
Debug mode: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
IsmaelHi,
Thank you for the update.
Have you tried purging the cache after enabling the Mega Menu option? Please provide the login details in the private field so that we can check the menu settings.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We can’t access the site due to a critical error. Please make sure to extract the enfold.zip file from the downloaded package before uploading it to the site. You can also upload the theme via FTP. Please check this documentation: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
If the issue persists, please switch the installation to debug mode, then provide the WP login details in the private field: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging
Best regards,
IsmaelHey Stacey,
Thanks for reaching out.
It’s possible that you’re support license has expired. Please check this link for more info on how to extend or renew: https://travelerwp.com/how-to-renew-or-extend-support-for-my-wordpress-website-on-themeforest/
Regarding the site issue, please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, disable the plugins, then purge the cache. Make sure to remove the browser history before checking. Let us know if the issue persists.
Best regards,
IsmaelMarch 3, 2025 at 5:56 am in reply to: Theme options set to Full Width but Content still Boxed #1478428Hey WorldinColor,
Thank you for the inquiry.
To assist you further, please provide us with your login credentials by following these steps:
- Install and activate the “Temporary Login Without Password” plugin. You can find it here.
- Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
- Click on “Create New” to generate a temporary login.
- Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
- Click “Submit” to create the temporary account.
- In the private section, provide us with the URL that allows us to access the temporary login and assist you.
Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.
If you have any further questions or concerns, please let us know.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Please provide the login details in the private field. In the meantime, try adding the following code to the Quick CSS field, then toggle or temporarily disable the Enfold > Performance > File Compression settings.
#avia-menu > li.menu-item-search-dropdown > a:after { content: ''; }
Best regards,
IsmaelHi,
At a quick glance, the accordion element doesn’t work well when the plugin is activated because it converts the img element to picture tags and switches the image format to webp. We’re not sure if the issue is caused by the picture element or the webp format, but I’d like to think it’s the former.
Best regards,
IsmaelHi,
Thank you for the update.
We added this css code to center align the reviews/rating container:
#top .entry-summary .woocommerce-product-rating { display: flex; justify-content: center; }
Best regards,
IsmaelHi,
The “Infos” page is empty and should remain empty. It only exists to structure the URL but should not be accessible.
I need to remove the “Infos” part from the breadcrumb while keeping the correct structure.To clarify, are you trying to hide the trail or just make it inaccessible? If you want to make it inaccessible, please use the css code above. However, if you want to completely remove the trail, add this code to the functions.php file:
function ava_breadcrumbs_trail_mod( $trail, $args ) { if ( is_single() ) { unset ($trail[2]); } return $trail; } add_filter( 'avia_breadcrumbs_trail', 'ava_breadcrumbs_trail_mod', 50, 2 );
Best regards,
IsmaelHey Aubin,
Thank you for the inquiry.
Are you referring to this thread? https://kriesi.at/support/topic/mobile-screen-result/
What do you mean by “test Is too small”? Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
IsmaelHi,
Thank you for the update.
Can I add multiple child numbers to the colors? I think I’ll create about 30 entries.
Yes, you can assign the background color to multiple entries. Example:
#top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(4) .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(12) .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(16) .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(20) .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(25) .av-inner-masonry-content { background: rgba(67, 20, 255, 0.95); } #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(5) .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(13) .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(17) .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(21) .av-inner-masonry-content, #top .av-caption-style-overlay .av-masonry-item-with-image:nth-child(26) .av-inner-masonry-content { background: rgba(32, 192, 90, 0.95); }
Is there a way to show a description in addition to the title?
Are you using the Advanced Layout Builder to build the posts? If you are, you will need to create an excerpt using the post’s Excerpt box.
Best regards,
IsmaelHi,
Simply click the green plus icon, then select the new social icons from the dropdown.
Best regards,
IsmaelHey Manfred,
Thank you for the inquiry.
Unfortunately, we are not sure how the plugin handles existing posts. The items might need to be deleted manually from the database. Please contact the plugin author for additional assistance.
Best regards,
IsmaelHi,
Yes, unfortunately, it’s only possible without the box shadow. Fur further assistance with customization and building your site, you can hire a freelance developer or contact our partner, Codeable.
— https://kriesi.at/contact/customization
Best regards,
IsmaelMarch 3, 2025 at 4:40 am in reply to: I NEED CSS CODE FOR ENFOLD THEME REDUCE STRETCHED IMAGE ON MOBILE VIEW FOR EASY #1478416Hi,
Try to replace the css rule with this:
.responsive #top .avia-slideshow-inner, .responsive #top .avia-slideshow-inner img { height: 550px !important; object-fit: cover; }
This will partially cut off the images but will prevent them from getting distorted.
Best regards,
IsmaelHi,
This is the front end:
The images are from the same SVG and is simply uploaded via the Media > Library.
Best regards,
IsmaelHey MarcusJeroch,
Thank you for the inquiry.
You can use a Grid Row layout, insert two cells, set the cell size to 2/5 and 3/5, then insert 6 columns inside the 3/5 cell. In each column, add an Image element and select the SVG image.
Example:
Best regards,
Ismael -
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