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Viewing 30 posts - 11,341 through 11,370 (of 67,597 total)
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  • Hi,

    Glad to know that this solution is working well. Thanks to @Guenni007! Please feel free to open another thread if you have more questions regarding the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    We could hide the default menu and set the mobile menu to display when the screen width is less than 1024px.

    
    @media only screen and (max-width: 1024px) {
        .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special {
            display: block;
        }
    
        .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item {
            display: none;
        }
    }

    You can adjust the max-width value in the css media query above if you want the mobile menu to switch earlier.

    Best regards,
    Ismael

    in reply to: JS script not showing #1346436

    Hey Jakub,

    Thank you for the inquiry.

    You may need to load the script using the wp_enqueue_script function instead of placing it directly in the code block element. You can also create a dedicated shortcode for the custom script.

    // https://developer.wordpress.org/reference/functions/wp_enqueue_script/

    To create a custom shortcode, please check this documentation.

    // https://codex.wordpress.org/Shortcode_API

    Best regards,
    Ismael

    in reply to: Sub Menu Items #1346435

    Hey FamalcoGroup,

    Thank you for the inquiry.

    You can use this css code to transfer the sub menu from to the right of the parent menu item.

    #top .av-main-nav ul ul {
        left: 207px;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: read more tag not in text blcok anylonger #1346431

    Hey wolfalexandra!

    Thank you for the inquiry.

    We checked this on older versions of Enfold but the read more tag is still not displaying in any of them. We also tried it using a default theme but it is still not working. Did you update WordPress just recently?

    Try to switch to a default theme and test the read more tag there, or post the site details in the private field so that we can check the issue further. Please do not forget to create a backup or a restore point before testing the site.

    Cheers!
    Ismael

    in reply to: Informations sur fichier media .bk #1346400

    Hi,

    Thank you for the update.

    Try to go to the plugin’sSettings > UpdraftPlus Backup > Settings panel and configure the Include in files backup: options. You can unchecked the Uploads folder if you don’t want the plugin to create backups of the images or of the wp-content > uploads folder. You can also adjust the backup frequency in the Files backup schedule: settings.

    Best regards,
    Ismael

    in reply to: Woocomerce Product – Bulk Edit #1346399

    Hi,

    Thank you for following up.

    The sidebar is actually located at the bottom of the product gallery by default. To move the location of the sidebar, you have to add this code in the functions.php file.

    // https://kriesi.at/support/topic/menu-on-product-pages-has-disappeared-after-last-theme-update/#post-1338205

    To place the sidebar to the right of the product content, use this css code instead.

    .product-main-container {
        width: 56%;
        float: left;
        margin-right: 50px;
    }
    
    .product-main-container::after {
    	content: '';
    	display: table;
    	clear: both;
    }
    
    .product-main-container .single-product-main-image, .product-main-container .single-product-summary  {
    	width: 100%;
    }
    
    #top #main .sidebar {
        border-left: 0;
        border-right-style: solid;
        border-right-width: 1px;
        margin-left: 0;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the modification.

    Best regards,
    Ismael

    in reply to: Content block not showing up #1346398

    Hey mattb1169,

    Thank you for the inquiry.

    What do you mean by “content block”? Are you using the Gutenberg block editor? Please provide a screenshot of the section that is not displaying correctly using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: New Order Emails Taking Hours and Cache Not Clearing #1346397

    Hey ramonolivencia,

    Thank you for the inquiry.

    Do the emails arrive immediately when you switch to a different theme? The theme doesn’t interfere with the default checkout or order process, so it is possible that something else is delaying the emails. You may need to contact your hosting provider and ask them to check your mail server, and open another ticket in the Woocommerce support forum for additional assistance.

    Best regards,
    Ismael

    in reply to: Logo and Text #1346394

    Hi,

    Thank you for following up.

    You can use this css code to adjust the height of the header and move the position of the second logo.

    @media only screen and (max-width: 767px) {
      .responsive #top #header_main>.container .main_menu .av-main-nav>li>a, .responsive #top #wrap_all .av-logo-container {
        height: 180px !important;
        line-height: 180px;
      }
    
      .responsive #top #header .widget {
        left: 80px;
        top: 80px;
        max-height: 80px;
      }
    
      .responsive #top #header .widget img {
        width: 80px;
      }
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Cookie Modal Windows Custom Cookies #1346393

    Hi,

    Sorry for the confusion. We thought that you manually added the Facebook Pixel code somewhere. We will get back to you once we have found the issue.

    Best regards,
    Ismael

    in reply to: Demo page code #1346392

    Hey tremblayly,

    Thank you for the inquiry.

    We posted the actual shortcodes of the demo pages in the private field.

    Best regards,
    Ismael

    in reply to: Responsive WooCommerce Product Columns #1346389

    Hey Michael,

    Thank you for the inquiry.

    Adjusting the width of columns on tablet view should be possible. Are you using the product grid element, or just the default product template? Please provide the URL of the product page so that we can check the elements directly.

    Best regards,
    Ismael

    in reply to: Home page broken #1346388

    Hi,

    Thank you for the info.

    Please try to use this css code to completely hide the quote form container on page load.

    .custom-html-widget #test-popup {
        opacity: 0;
        display: none;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css, and please do not forget to purge the cache or disable the cache plugin.

    Best regards,
    Ismael

    in reply to: cookie consent lightbox not working #1346385

    Hi,

    Yes, looks like it is working correctly now including the button in the consent message bar, although we are still not sure what caused the error in the first place. Please feel free to open another thread if you encounter other issues or if you have any questions about the theme.

    Thank you for your patience.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: siteground tips and nightmare transfer to siteground #1346383

    Hi,

    Thank you for the update.

    Regarding the spams, you may need to use another contact form plugin such as Contact Form 7 and install security extensions like honeypot and spam preventions. Please check the following links.

    // https://wordpress.org/plugins/cf7-advance-security/
    // https://wordpress.org/plugins/contact-form-7-honeypot/

    Best regards,
    Ismael3

    in reply to: MaiChimp API problem #1346300

    Hi,

    Yes, we recommend the Contact Form 7 plugin because it’s free and you can extend its functionality using other third party extensions. Please check the plugin documentation for more info.

    // https://contactform7.com/docs/

    And of course, installing a security plugin to keep watch over the site and prevent unwanted traffic is always a good idea. Please check this article for more info.

    // https://wpforms.com/best-wordpress-security-plugins/

    The plugin WPForms is another good option if you want to use a different and a more comprehensive contact form plugin.

    Best regards,
    Ismael

    in reply to: very small header #1346296

    Hey Sabine,

    Thank you for the inquiry.

    You can use this css code to adjust the height of the header and of the main menu container.

    .av_minimal_header #header_main .container, #header_main .main_menu ul:first-child > li a {
        height: 45px;
        line-height: 45px;
    }
    

    You may also need to adjust the top padding of the main container if you the sticky header option is enabled. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Tags in Enfold #1346294

    Hi,

    Thank you for the update.

    Another events plugin (Modern Events Calendar Lite) has been installed in place of the previous one and it looks like the items in the tag pages are still displaying correctly. Do you still require the previous plugin?

    We may need to deactivate the current plugin and activate the other in order to check the issue properly. Would that be ok? Is there a staging or development version of the site?

    Best regards,
    Ismael

    in reply to: NOT WORKING – Logo left, Menu center, Widget right #1346291

    Hi,

    Thank you for the inquiry.

    We cannot find the widget in the header. Did you add this code in the functions.php file?

    function avf_enfold_after_main_container() {
        dynamic_sidebar( 'header' );
    }
    add_action('ava_after_main_container', 'avf_enfold_after_main_container');
    

    This should insert the header widget area after the main menu container. While testing, you should disable the cache plugin and turn off css and js minification or compression settings.

    Best regards,
    Ismael

    in reply to: Avia Fullwidth Slider not visible #1346290

    Hi,

    Great! Glad to know that you have managed to find the issue. Please feel free to open another thread if encounter more issues or if you have any questions regarding the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Pagination do not work with Woocommerce Price Filter #1346263

    Hi,

    Thank you for the update.

    The price filter works fine when the Product Filter for WooCommerce plugin is disabled. Unfortunately, we are not exactly sure what is in the plugin that is causing this issue. You may need to contact the plugin authors for additional info and assistance.

    Best regards,
    Ismael

    in reply to: Woocomerce Product – Bulk Edit #1346262

    Hi,

    Thank you for the update.

    The default product layout looks exactly like the one you built using the ALB, so you don’t need to adjust it. Just switch to the default editor and configure the product options.

    Best regards,
    Ismael

    in reply to: Fullwidth Easy Slider change caption to Modern H3 #1346260

    Hi,

    Glad to know that this has been resolved. Thanks to @Guenni007 and @Rikard. Please feel free to open another thread if you have more questions regarding the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Logo and Text #1346259

    Hi,

    Thank you for the info.

    You can use widgets to add another logo inside the header area. Please check this documentation for more info.

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    Or use the avf_logo_final_output filter to adjust the html of the current logo.

    function avf_add_logos($logo) {
      $logo .= '<a class="first-logo" href="/"><img src="http://site.local/wp-content/uploads/2022/03/logo-rivista.jpg"/></a>';
      $logo .= '<a class="second-logo" href="https://site.org"><img src="site.local/wp-content/uploads/2022/03/ordine.jpg"/></a>';
      $logo .= '<a class="third-logo" href="https://www.site.it"><img src="http://site.local/wp-content/uploads/2022/03/medicina.jpg"/></a>';
      return $logo;
    }
    add_filter('avf_logo_final_output', 'avf_add_logos', 10, 1);
    

    Best regards,
    Ismael

    Hi,

    Adding a right margin to the caption title should work but you won’t see any difference because there is nothing beside the title. If there is another text beside the title, applying a right margin will push the text away from the title.

    #top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title {
        margin-right: 100px;
    }
    

    Why do you need to place a right and left margin to the title? If you want to pull the title to the right a bit, just apply the left margin.

    #top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title {
        margin-left: 100px;
    }
    

    Or apply a negative right margin to it.

    #top #wrap_all .avia-slideshow .av-slideshow-caption .avia-caption-title {
        margin-right: -100px;
    }
    

    To apply custom styles to different slides, we can use the nth-child selector.

    #top #wrap_all .avia-slideshow .avia-slideshow-slide:nth-child(1) .av-slideshow-caption .avia-caption-title {
        margin-left: 100px;
    }
    
    #top #wrap_all .avia-slideshow .avia-slideshow-slide:nth-child(2) .av-slideshow-caption .avia-caption-title {
        margin-left: 150px;
    }

    The css code above will apply a 100px left margin to the caption title of the first slide and 150px to the second slider. If you want to adjust the style of the third slide, just add another css and adjust nth-child selector.

    #top #wrap_all .avia-slideshow .avia-slideshow-slide:nth-child(3) .av-slideshow-caption .avia-caption-title {
        margin-left: 200px;
    }
    

    Best regards,
    Ismael

    in reply to: Update my theme Enfold et the enfold child #1346257

    Hey Alain,

    Thank you for the inquiry.

    You can update the theme via the Enfold > Theme Updates panel or upload the latest version of the theme manually via FTP. Please check the following documentation for more info about theme updates.

    // https://kriesi.at/documentation/enfold/theme-update/

    To update the theme manually via FTP, please check this section.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Image looking pixelated.. #1346253

    Hey gb,

    Thank you for the inquiry.

    The selected image is only 300x300px. Please make sure to select the full size version of the uploaded image in the ATTACHMENT DISPLAY SETTINGS > Size settings or dropdown before inserting it as background.

    Best regards,
    Ismael

    in reply to: There has been a critical error on this website #1346252

    Hi,

    Thank you for the info.

    We may need to access the file server in order to debug the issue properly. Please update the theme to version 4.9.1, then post the FTP details in the private field so that we can check the files.

    Best regards,
    Ismael

    in reply to: Cookie Modal Windows Custom Cookies #1346251

    Hi,

    We disabled all plugins except for WPML and its extensions, and we keep them disabled for you to check. The custom cookies gets removed on page load after disabling most of the plugins. The issue with the custom cookies probably occurs because of the JS error.

    Thank you for your patience.

    Best regards,
    Ismael

Viewing 30 posts - 11,341 through 11,370 (of 67,597 total)