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Hi,
No problem. Please let us know if you need anything. We will close this thread for now.
Have a nice day.
Best regards,
IsmaelHey AFEC,
Thank you for the inquiry.
We are not able to check the site because it is asking for a password. Please post the info in the private field. Are you using the button element?
You can use the following tool to generate a css gradient.
Best regards,
IsmaelHey hvail,
Thank you for the inquiry.
You may need to download the theme manually from your Themeforest account and update it to your server via FTP. Please check the documentation for more info about manual update.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the update.
What are the errors? Did you copy the code from your email? Please make sure to copy it directly from this forum. Also, please make sure to update PHP to 8.0 or later versions. Let us know if that helps.
Best regards,
IsmaelHi,
why it’s not showing up for me but it’s showing up for other people?
Did you enable V3 as well? Please note that this version of ReCAPTCHA runs in the background, so you do not have to use the widget. It is possible that you are already validated or your IP address is already whitelisted because you are a frequent visitor of the site.
You can use the avf_contact_form_recaptcha_disabled_msg filter to adjust the default message.
add_filter("avf_contact_form_recaptcha_disabled_msg", function($msg) { $msg = "You shall not pass!"; return $msg; }, 10, 1);
Best regards,
IsmaelHi,
Thank you for the update.
Where do you check the actual site visits? Are you using another form of tracker in the site?
Best regards,
IsmaelDecember 21, 2021 at 4:49 am in reply to: Color Section: Different Background Image in Mobile – Need Help, Please #1333586Hi,
You have to use a different image or a different URL, and make sure that the new background image is properly resized for mobile view or have an aspect ratio that is fully suited for smaller screens. If you don’t want to use another image, you can try adjusting the background position instead.
.avia-section.av-kxdnhoim-408191e9df33f667e27ef409421ee409 { background-position: 50% 50% !important; }
Best regards,
IsmaelDecember 21, 2021 at 4:42 am in reply to: Avia editor its always thinking so i cant access to edit my site #1333585Hi,
Glad to know that the builder is now working. I am not sure what Performance is in Spanish, but according to Google Translate, the translation is “Rendimiento”. You can also check the screenshot below for reference. That is where you will find the File Compression settings.
Screenshot: https://postimg.cc/fVSLJ3c4
Best regards,
IsmaelDecember 21, 2021 at 4:38 am in reply to: In mobile, the menu doesnt open the main page, just the dropdown menu #1333584Hi,
Thank you for the inquiry.
That is how the parent menu item works inside the mobile menu container when the Menu Icon Submenu items is set to the second option (Display submenu items on click). There is a Clone title menu items to submenu option in the Enfold > Main Menu > Burger/Mobile Menu panel where you can clone the parent menu item and place it inside the submenu container. This should make the parent menu item accessible even when the Menu Icon Submenu items is set to the second option.
Best regards,
IsmaelHi,
Do you still have a copy of the site or a copy of the database before adjusting the domain name? You may need to restore the site to that point and make sure that the domain name instances in the layerslider table are also adjusted. Or just search for the domain name entries again in the layerslider table and replaced them with the current name.
The following threads might help.
// https://kriesi.at/support/topic/empty-list-slider-in-layer-slider/
// https://kriesi.at/support/topic/layer-slider-fails-on-enfold-update-4-6/Best regards,
IsmaelHi,
@mistermagoo8691: Thanks for the info. Please open a new thread and post the login details in the private field so that we can check the site. For the meantime, try to clone the site to a subdomain or create a development version of it so that we can test the issue without affecting the live site. We will close this thread for now.Best regards,
IsmaelHi,
Thank you for the update.
There is a “Reset All Options” on the other side of the “Save Changes” button in the theme options panel. You can use that to remove the current theme options so that you can start from scratch. Just make sure to create a site backup in case you wanted to go back to the old state for some reason.
Best regards,
IsmaelHey Marc,
Thank you for the inquiry.
We have tried to check the site to see the current theme version but we’re not able to because of the error. Did you try updating the theme to the latest version (4.8.8.1)?
Best regards,
IsmaelHi,
Thank you for the info.
How did you change the domain name? You might have to manually query the database and replace the domain name in every entries.
Make sure to create a site backup before doing the query.
You can also try this plugin.
// https://wordpress.org/plugins/better-search-replace/
Best regards,
IsmaelDecember 20, 2021 at 11:37 am in reply to: Portfolio item does not show searching with search #1333518Hi,
Great! Glad to know that you have found the issue. Please feel free to open a new thread if need anything else. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHey Createve_Solutions,
Thank you for the inquiry.
Would you mind sending a screenshot of the issue? Please use imgur or dropbox for the screenshot. We tried to access the site but its SSL certificate is not valid. Please ask your hosting provider to check the site and ask them if they could generate a valid SSL certificate.
Best regards,
IsmaelHi,
Did you try @Guenni007’s suggestion above? The code should redirect the user to the specified page (mobile-home) on mobile devices.
function redirect_mobile_devices() { if ( wp_is_mobile() && is_front_page() ) { wp_safe_redirect( get_site_url(). '/mobile-home', 301 ); exit; } } add_action( 'wp', 'redirect_mobile_devices' );
Best regards,
IsmaelDecember 20, 2021 at 11:25 am in reply to: After the last update, pages are not displayed correctly #1333513Hi,
Glad we could be of help. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the inquiry.
The calendar button should automatically display when the product type or product data is set to “Bookable Product”. Please post the login details in the private field so that we can check the product and plugin settings.
Best regards,
IsmaelHey adibranch,
Thank you for the inquiry.
Did you enable the privacy options in the Enfold > Privacy & Cookies panel? It is possible that some of the users are not accepting the cookies on their first visit, which hinders the analytics script from loading. You can set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first or second option to immediately allow the analytics script on page load even without user consent.
Best regards,
IsmaelHey web4698,
Thank you for the inquiry.
Do you see any errors in the logs? If you don’t, please try to temporarily disable the Performance > File Compression settings and add this code in the functions.php file to prevent the theme from generating post css entries in the database.
/** * Filter to skip css file generation. * You can add logic to skip for certain pages/posts only. * * @since 4.8.6.1 * @param boolean $create * @return boolean true | false or anything else to skip generation of css file */ function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
Let us know if this helps decrease the server usage.
Best regards,
IsmaelDecember 20, 2021 at 9:49 am in reply to: Color Section: Different Background Image in Mobile – Need Help, Please #1333506Hey Julio,
Thank you for the inquiry.
You can use this css code to adjust the background image on mobile view.
.avia-section.av-kxdnhoim-408191e9df33f667e27ef409421ee409 { background-repeat: no-repeat; background-image: url(https://kingdomlearners.com/wp-content/uploads/2021/12/404-Error-Page.jpg); background-position: 50% 0%; background-attachment: scroll; }
Make sure to adjust the image URL and place the code inside the css media query so that it only affects the mobile view.
Best regards,
IsmaelHey steridhh,
Thank you for the inquiry.
You can use the ID attribute to directly select the element and change its target attribute.
$('#av-masonry-1-item-1173').attr('target','_blank');
Best regards,
IsmaelHey Bruno,
Thank you for the inquiry.
Yes, adjusting the sidebar settings should directly affect the shop page. You can also change the widgets in the Appearance > Widgets panel if you don’t want to completely remove the sidebar.
Best regards,
IsmaelDecember 20, 2021 at 8:18 am in reply to: Fatal error: Uncaught Error: Call to undefined function avia_breadcrumbs() #1333496Hi,
Thank you for the info.
Glad to know that you managed to find the new functions. The old breadcrumb functions are now deprecated and will be removed in the future.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Looks like the meta tag has been added using the wp_head hook. Please check if the hook exists in the child theme’s functions.php, or enable the Appearance > Editor panel so that we could check it.
Best regards,
IsmaelDecember 20, 2021 at 7:59 am in reply to: Bug in footer.php? and little modification in masonry grid #1333493Hey Gerald,
Thank you for the inquiry.
This part might to be adjusted a bit to get rid of the warning.
if ( !isset($the_id )) { $the_id = get_the_ID(); }
Try to replace the code with this one.
$the_id = get_the_ID();
Unfortunately, your other request is beyond the scope of support. You may have to hire a freelance developer to add the option in the masonry element.
Best regards,
IsmaelHi,
Sorry about that. I thought that you are using the Blog Posts element. For the product grid, this css should work.
.avia_cart_buttons { position: absolute; bottom: 0; }
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.
Best regards,
IsmaelHi,
Glad to know that the update helped. Regarding the contact form message, it will be removed automatically after confirming or clicking the ReCAPTCHA widget. It is a part of the contact form security.
Best regards,
IsmaelHi,
Thank you for the update.
How did you add the swipebox script? The theme does not include it by default, so it must have been added manually or the script comes from a plugin. This script has to be removed or disabled.
<script type="text/javascript" src="https://cdn.rawgit.com/marian-kadanka/better-swipebox/0cca47a3/src/js/jquery.swipebox.min.js"></script>
Best regards,
Ismael -
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