Hi,

Thank you for all the info.

We cannot be really sure what happened in the past months but according to the graph, the traffic is now coming back to normal or to what it used to be before the incident. We also checked the site today and the tracker seems to be working as it should as shown in the screenshot below. Please observe the site in the coming days or weeks and let us know if the issue happens again.

Happy holidays to both of you!

Best regards,
Ismael

Hi,

Thank you for the info.

We may need to access the server in order to debug the issue further. Please post the FTP login details in the private field so that we can check the site.

Best regards,
Ismael

Hey bluestare,

Thank you for the inquiry.

It only looks like the sidebar is cut off because of this css code, which applies a background to the sidebar container.

.sidebar {
    background-color: #8e2851 !important;
}

To fix it or to make it look like the background is completely covering the sidebar, you will have to adjust the width of the content and add a padding to the right of the sidebar container.

.container .av-content-small.units {
    width: 67%;
}

.sidebar {
    padding-right: 50px;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

Best regards,
Ismael

Hi,

Thank you for the clarification.

In the portfolio editor, you can define a custom link by adjusting the Additional Portfolio Settings > Overwrite Portfolio Link settings to the second option (Define custom link). You can then manually define the URL in the Link portfolio item to external URL field.

Best regards,
Ismael

Hey Julien,

Thank you for the inquiry.

Are the newly generated files still 12 GB in size? How many posts and pages are there in total? It might be due to the post css files, which is a dedicated stylesheet or css file for each post. You can disable this feature by adding this filter in the functions.php file.

/**
 * Filter to skip css file generation.
 * You can add logic to skip for certain pages/posts only.
 * 
 * @since 4.8.6.1
 * @param boolean $create
 * @return boolean					true | false or anything else to skip generation of css file
 */
function custom_avf_post_css_create_file( $create )
{
	return false;
}

add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

Best regards,
Ismael

Hey KellyKilgallon,

Thank you for the inquiry.

We cannot find the blog posts section in the home page. Where did you place it? Please provide a direct link to the page containing the blog posts element.

Best regards,
Ismael

Hey enfold,

Thank you for the inquiry.

Did you set the site language to Spanish? You can set it back to English in the Settings > General > Site Language options. You can also use this plugin to translate a specific text or string.

// https://wordpress.org/plugins/say-what/

Best regards,
Ismael

Hey AFEC,

Thank you for the inquiry.

You have to apply a custom css class name to the columns that you would like to move up so that we can style them directly. The custom css class name field is located in the elements’ Advanced > Developer Settings panel. After applying a custom css class name (e.g “av-quote-block”) to the columns, you can use this css code to pull them upwards.

.av-quote-block {
    margin-top: -80px;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hey klkc,

Thank you for the inquiry.

You can use this css code to adjust the font size of the portfolio title and content.

.grid-entry-title {
    font-size: 21px;
}

.grid-entry-excerpt {
    font-size: 16px;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

Best regards,
Ismael

Hi,

Thank you for the update.

You can apply a custom css class name or ID to the section or element. You can then use those attributes to adjust the style of a specific element. The custom class and ID fields are located in the elements’ Advanced > Developer Settings tab.

Please check this documentation for more info.

// https://kriesi.at/documentation/enfold/add-custom-css/

Best regards,
Ismael

Hi,

Thank you for the info.

According to the error log, the ‘/enfold/framework/php/inc-autoconfig.php’ file does not exist, which is odd, because the theme will not load at all if that file is missing. Do you have a staging or development version of the site? There might be a plugin that runs a process in the background, which causes the error.

Best regards,
Ismael

Hi,

Thank you for the update.

The hook doesn’t exist in the functions.php file, so the meta tag must have been really added by the shop plugin. Try to add this filter in the functions.php file to list all functions attached to the wp_head hook.

add_action("after_setup_theme", function() {
    $hook_name = 'wp_head';
    global $wp_filter;
    echo '<pre>' . var_export($wp_filter[$hook_name], true) . '</pre>';
}, 10);

Best regards,
Ismael

Hey ictsystem,

Thank you for the inquiry.

You can adjust the portfolio permalink in the Settings > Permalink panel. You can also try this plugin.

// https://wordpress.org/plugins/custom-permalinks/

Best regards,
Ismael

Hi,

Thank you for the update.

This is probably due to the theme’s Performance > File Compression settings. You should disable the option temporarily while configuring the site to make sure that the changes in theme options and css modifications will take effect immediately. You should also disable the cache plugin or just make sure to purge the cache when you change or configure anything.

Best regards,
Ismael

Hi,

These are some examples of the monocolored icons.

// https://www.flaticon.com/packs?type=icon&color=black&shape=outline&order_by=4
// https://www.flaticon.com/packs?type=icon&color=black&shape=fill&order_by=4
// https://www.flaticon.com/packs?type=icon&color=black&shape=hand-drawn&order_by=4

These type of icons are not allowed or will not be rendered properly.

// https://www.flaticon.com/packs?type=icon&color=color&shape=outline&order_by=4

Best regards,
Ismael