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Viewing 30 posts - 1,081 through 1,110 (of 66,052 total)
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  • in reply to: Errors on metadata display #1478633

    Hi,

    Great! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Kritischer Fehler #1478632

    Hi,

    Thank you for the info.

    The site is using a very old version of the theme (4.2). Please upload the latest version (7.0) to the wp-content/themes folder, then provide the FTP details in the private field so we can check and correct the error after activating the latest version.

    Best regards,
    Ismael

    Hey havi,

    Thank you for the inquiry.

    It seems to be working correctly when we checked. Please toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: column top disappears when window is narrowed #1478630

    Hi,

    Did you add this css in the css > layout.css file?

    .responsive #top #main {
        padding-top: 200px !important;
        margin:0;
    }

    This css rule is not in theme by default. Please move the css rule in the Quick CSS field or in the child theme’s style.css file:

    @media only screen and (max-width: 767px) {
        .responsive #top #main {
            padding-top: 200px !important;
            margin: 0;
        }
    }

    Best regards,
    Ismael

    in reply to: icons side by side and centered #1478629

    Hi,

    Glad we could be of help! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Queston about support #1478628

    Hi,

    Thank you for the update.

    The site is using a very old version of the theme (5.7). Please log in to your Themeforest account, download the latest version (7.0), extract the enfold.zip file and its contents, and then upload it to your server via FTP. You can also contact your hosting provider if you need further assistance with uploading the theme.

    Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: Background color on hover of second submenu #1478623

    Hi,

    Thank you for the clarification. Unfortunately, the mega menu can only be enabled for the main menu items. It’s not available for the top bar menu.

    Best regards,
    Ismael

    in reply to: Additional Mobile Break Points for Columns #1478622

    Hey tixxpff,

    Thank you for the inquiry.

    Where can we check the page? Please create a test page, then provide the URL in the private field so that we can test it.

    Try to move the columns inside a Color Section element, add the class name “av-custom-grid-column” in the Advanced > Developer Settings > Custom CSS Class field, then add this css code:

    @media (min-width: 990px) and (max-width: 1199px) {
        #top .av-custom-column-grid {
            display: grid;
            grid-template-columns: 1fr 1fr;
            gap: 20px; 
        }
    }
    
    

    Best regards,
    Ismael

    in reply to: Hiding secondary top menu #1478621

    Hi,

    Great! Glad we could help. Have a nice day.

    Best regards,
    Ismael

    in reply to: Tab Section Does Not Work in Mobile View #1478620

    Hi,

    This is where we get redirected when we use the URL:

    View post on imgur.com

    Please contact your hosting provider for additional assistance.

    Best regards,
    Ismael

    in reply to: Gallery Thumbnail Location #1478619

    Hi,

    Thank you for the update.

    If you need to apply this modification to a specific gallery, you can use the Custom CSS Class field. Please check this documentation: https://kriesi.at/documentation/enfold/add-custom-css

    In the Advanced > Developer Settings > Custom CSS Class field of the Gallery element, place the name “av-gallery-side-nav” for example, then adjust the css rule:

    #top div .av-gallery-side-nav .avia-gallery-big {
        float: right;
        width: 50%;
    }

    Best regards,
    Ismael

    in reply to: Robot Txt error + google index #1478618

    Hi,

    2 – some pages are with lot of error like :

    Could you provide a screenshot of these errors?

    Do you see your robots.txt file in your console?

    https://search.google.com/u/3/search-console/settings/robots-txt

    Best regards,
    Ismael

    in reply to: Robot Txt error + google index #1478617

    Hi,

    Thank you for the info.

    Did you check the robots.txt file we posted in the private field? It’s a lot different from the one you provided above. Where did you check this file? The page or path /buyside-e2e-monitor/ mentioned in the robots.txt doesn’t even exist — many of the rules there are probably invalid or unnecessary.

    Please check if there’s an actual robots.txt file in the root directory of your installation. Verify its content, and if it matches the one you posted above, create a backup and then temporarily remove it. Also, check your .htaccess file — create a backup and temporarily remove any rules added by cache or security plugins. Share the contents here so we can review them.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Please edit the framework/php/class-responsive-images.php and replace everything with this code:

    https://pastebin.com/vDJhhnzD

    This will be included in the next patch.

    Let us know the result.

    Best regards,
    Ismael

    in reply to: svg Search icon in top menu after update Enfold 7 #1478614

    Hey chrickel,

    Thank you for the inquiry.

    Please add this code in the Quick CSS field:

    #top .menu-item-search-dropdown > a.avia-svg-icon svg:first-child, #top .menu-item-search-dropdown > a.avia-svg-icon img[is-svg-img="true"] {
        width: auto;
        height: 1em;
        position: relative;
        z-index: 1;
        stroke: var(--enfold-header-color-color);
        fill: var(--enfold-header-color-color);
    }

    Best regards,
    Ismael

    in reply to: portfolio grid side navigation #1478613

    Hey Munford,

    Thank you for the inquiry.

    Are you referring to the post navigation? Please note that this navigation will not display if there are fullwidth elements such as a Slider or Color Section in the page. To change this, you can add this code in the functions.php file:

    function avf_post_nav_settings_mod($settings){
      $settings['is_fullwidth'] = false;
      $settings['skip_output'] = false;
      return $settings;
    }
    add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 10, 1);

    Best regards,
    Ismael

    in reply to: Tab Section Does Not Work in Mobile View #1478539

    Hi,

    The link above redirects to 404 error page. Please check the URL carefully.

    Best regards,
    Ismael

    in reply to: Gallery Thumbnail Location #1478538

    Hi,

    Yes, we were referring to the left column. Have you tried moving the gallery to 1/1 column to create more space for the main image and the thumbnails?

    Best regards,
    Ismael

    Hi!

    Thank you for the login info.

    The color section seems to be displaying correctly on our end. Could you provide a screenshot of the issue?

    ((removed screenshot))

    Cheers!
    Ismael

    in reply to: Gallery Thumbnail Location #1478533

    Hi,

    Have you tried removing the default sidebar to create more space for the gallery? As mentioned above, the option to relocate the gallery navigation is not available.

    Best regards,
    Ismael

    Hi,

    We added this code in the Quick CSS field:

     .responsive #top #wrap_all #main .products .product {
        width: 100% !important;
    }

    And removed this from the Appearance > Customize > Custom CSS field:

      .responsive #top #wrap_all #main .products .product {
        width: 48% !important;
      }

    Best regards,
    Ismael

    in reply to: Queston about support #1478530

    Hey Erin,

    Thank you for the inquiry.

    Your support license may have expired. You need to log in to your Themeforest account and renew the support license.

    Can you provide the link to the site with the issue? Please make sure that the site is updated to version 7.0.

    Best regards,
    Ismael

    in reply to: Gallery Thumbnail Location #1478529

    Hey JeffDale,

    Thank you for the inquiry.

    There is no option for this by default, but you can add this css code to adjust the width of the main image and move it to the right, effectively creating space for the thumbnails.

    #top div .avia-gallery .avia-gallery-big {
        float: right;
        width: 50%;
    }

    Result:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Similar themes to Enfold or design options #1478528

    Hi,

    Yes, you can ask us for the shortcodes. If you want to retrieve them on your own, you can set up a local installation, import the demo, set the builder to debug mode, and copy it directly from the debug field.

    Best regards,
    Ismael

    in reply to: Help with this code please #1478526

    Hey finchkelsey,

    Thank you for the inquiry.

    You may need to add the class name “equal-columns” in the Grid Row > Advanced > Developer Settings > Custom CSS Class field. Please note that the modification above is only intended for 1/1 Columns. You can provide the site or test page URL in the private field so that we can check it further.

    Best regards,
    Ismael

    in reply to: New Site #1478525

    Hey Aaron Nason ,

    Thank you for your interests in the theme.

    We don’t offer services for designing websites but you can use our theme, Enfold, to easily build and create one on your own. If you need help, you can always reach us in the forum.

    https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    Best regards,
    Ismael

    in reply to: Robot Txt error + google index #1478519

    Hey Hank,

    Thank you for the inquiry.

    1.) The robots.txt file and the sitemap are accessible when we checked. The robots meta tag of the homepage is also set to index, follow. Have you tried requesting a recrawl in your Google Search Console?

    2.) What are the errors? Your description is a bit unclear. Could you please clarify?

    Best regards,
    Ismael

    Hi,

    Did you create a temporary login as instructed above? If you want to create another login account, you can use the email we provided above ( (Email address hidden if logged out) ). However, please note that we don’t have access to this email account, so make sure to generate the password when creating the account.

    Best regards,
    Ismael

    in reply to: Background color on hover of second submenu #1478515

    Hi,

    Thank you for the info.

    We enabled the Mega Menu option for the Stage Sportif menu item. Regarding the top menu, it behaves like that because it is still essentially a link pointing to an empty anchor. If you want to completely disable it, you can add this css code.

    #top #menu-item-1302 a {
        pointer-events: none;
    }

    Best regards,
    Ismael

Viewing 30 posts - 1,081 through 1,110 (of 66,052 total)