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Viewing 30 posts - 11,041 through 11,070 (of 66,218 total)
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  • in reply to: Portfolio with Ajax #1334609

    Hi,

    Thank you for that info. Yes, you can fill in the title attribute of the image to show the default browser tooltip. If there is anything else we can help you with, please feel free to open a different thread. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Backend lay out #1334606

    Hi,

    Great! Glad to know that it has been fixed. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Probleme mit dem Support Forum und mit Preistabelle #1334605

    Hey David Kressebuch,

    Thank you for the inquiry.

    You can open a new ticket using the form below.

    // https://kriesi.at/support/forum/enfold/#new-post

    Please create a new thread using the form and post the site URL in the private field so that we can check the issue with the table. You may want to check the following demo for what is possible with the table element.

    // https://kriesi.at/themes/enfold/shortcodes/pricing-and-data-tables/

    Best regards,
    Ismael

    in reply to: Lazy Loading enabled but also not enabled? #1334604

    Hi,

    It seems to be working correctly on our end. Please check the screenshot below showing a Flexible Masonry and the html of one of the masonry items with the loading attribute set to lazy. (see private field)

    Did you try purging the cache?

    Best regards,
    Ismael

    in reply to: Enfold Performance settings and WP-Rocket? #1334603

    Hi,

    Or does this option merge/compress all the website CSS and Javascipt files?

    It merges all css and js files including those registered by the plugin and everything in the global $wp_styles and $wp_scripts variables.

    Is it possible, that the “remove query-strings” option not work anymore? I see so many query strings.


    @Hokuspokus
    : You can disable the query strings in the Enfold > Performance options. Enable the advanced options and look for the Remove query string from static resources settings.

    Best regards,
    Ismael

    Hey sunburst90,

    Thank you for the inquiry.

    You have to update the theme to the latest version (4.8.8.1), and make sure that the “Disable the blog” option is not enabled in the Enfold > Performance > Disable Features panel. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Google Recaptcha not working #1334480

    Hi,


    @pattiehall
    : You should NOT be posting your site details in someone else’s thread because the private field is also visible for the OP. Please open a new thread instead and post the details there. We will remove the login details above and close this thread for now. For the meantime, make sure to update the theme to version 4.8.8.1, disable the file compression settings temporarily, then purge the cache.

    Best regards,
    Ismael

    in reply to: How to move elements up and down to overlap them #1334479

    Hi,

    Glad to know that the css modification is working. Regarding the line issue, you may need to adjust the z-index or the stack order of the columns containing the round images.

    .avia-image-container.av-kxfiap0x-5bde008628666e18d31e1e51bf00782e.av-styling-.avia-align-center.avia-builder-el-13.el_after_av_hr.el_before_av_one_fifth {
        z-index: 100;
    }
    

    Again, you can apply a custom css name to the element and use it instead of the generic selector above.

    How do I create the same effect on mobile? https://ibb.co/QmFVCh6

    You may need to use a more specific selector. Look for this css code..

    .homepage-two {
        margin-top: -100px;
    }
    

    .. and replace it with.

    .responsive #top #wrap_all .homepage-two {
        margin-top: -100px;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for your understanding. See you on the next thread. :)

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Great! Glad to know that the css modification is working. And yes, sometimes we tend to missed the little things. Please feel free to open another thread if you need help with anything else. We will close this for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: mobile friendly problems #1334474

    Hey Denizist,

    Thank you for the inquiry.

    1.) You can use this css code to adjust the width of the logo slider on mobile view. Make sure to toggle the file compression settings and purge the cache after adding it.

    @media only screen and (max-width: 767px) { 
       .avia-content-slider-inner {
          max-width: 50%;
          margin: 0 auto;
       }
    }
    

    2.) Have you done any page load optimization to the site? If you haven’t, please check the following articles for more info about site optimization. You can start with image compression and installing a cache plugin.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    Hey Angelo,

    Thank you for the inquiry.

    We cannot reproduce the issue on our end. Both image and masonry element opens or displays the “large” thumbnail in the lightbox container.

    Did you set the Image element’s Advanced > Link Settings > Image Link? to “Open in Lightbox”, or did you manually specify the image URL?

    If you want to adjust the default lightbox thumbnail size for the masonry gallery, use this filter in the functions.php file.

    add_filter("avf_alb_lightbox_image_size", function($size, $context) {
        if($context = "avia_masonry") {
            $size = "full";
        }
        return $size;
    }, 10, 2);
    

    Default thumbnail size is “large”.

    Related thread: https://kriesi.at/support/topic/portfolio-eintrage-bilder-proportional-hochladen/

    Best regards,
    Ismael

    in reply to: Easy slider issue #1334472

    Hi,

    Thanks for the update.

    We may need to access the dashboard in order to check the issue further. Please post the login details in the private field and make sure that the Appearance > Editor panel is accessible so that we can edit and test the script.

    Best regards,
    Ismael

    in reply to: Enfold Performance settings and WP-Rocket? #1334471

    Hi,

    For that reasson I think of disabling these Enfold settings and instead use WP-Rocket,

    Yes, you can do that. Make sure to purge the cache after disabling the file compression settings. You can also use the Autoptimize plugin for compression and file merging because it works well with the Enfold > Performance > Disabling of template builder elements settings.

    /wp-content/cache/min/1/wp-content/themes/enfold/css/avia-snippet-widget.css?ver=1641392185

    It is certainly a cache issue. Just make sure to toggle the compression settings, purge the cache and wait for a while. The bots will eventually locate the file and reflect the results in the Google Console accordingly. You can also check if the file actually exists in the folder or directory above and add it manually if it doesn’t.

    Best regards,
    Ismael

    in reply to: Lazy Loading enabled but also not enabled? #1334470

    Hi,

    Glad to know that the option is working. Did you select the Perfect Grid option in the Styling > Masonry Settings > Size settings? Please note that when this option is selected, the images in the masonry items will be applied as background, so they are not actual image elements or they do not use the img tag and they do not have the loading attribute. You may need to select a different option or masonry style in the Size Settings.

    Best regards,
    Ismael

    in reply to: Videos not playing #1334469

    Hi,

    Thank you for the update.

    The error with the site optimizer plugin is now gone but the same error exists in the compressed file. To check if the error exists because of the file compression, we temporarily disabled the Enfold > Performance > File Compressions settings. This seems to have fixed the issue. The video is now working correctly.

    Best regards,
    Ismael

    in reply to: creating a new social share icon – tiktok #1334468

    Hey Grobi,

    Thank you for the inquiry.

    You may need to rename the font icon and the new social icon. Would you mind posting the login details in the private field? We would like to inspect the new icon in the dashboard. We may also have to edit the code in the functions.php file a bit. Please make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    Hey UFreeman,

    Thank you for the inquiry.

    There is a sticky or fixed header option in the theme but you have to add a few css modifications to make a vertical menu and adjust its position. The header options are located in the Enfold > Header > Header Behavior panel.

    Best regards,
    Ismael

    in reply to: Basic Icons enfold theme not shown #1334466

    Hi,

    Thank you for the info.

    For some reason, the site doesn’t load the entypo-fontello.woff2 file. Did you add any custom script using the Per page head plugin? We tried to disable the file compression in the theme options but the font file is still not loading.

    Best regards,
    Ismael

    in reply to: Portfolio with Ajax #1334465

    Hi,

    Thank you for the update.

    The video is displaying correctly on our end as shown in the screenshot below (see private field). Out of the box, there is no option to set a text or tooltip for the portfolio grid items.

    To adjust the image size, edit the portfolio grid element, go to the Styling > Grid Settings tab and adjust the Portfolio Grid Image Size to the second option. You will then be able to select a specific thumbnail size. And as much as possible, you should also upload images with the same size and aspect ratio.

    Best regards,
    Ismael

    in reply to: problem with cookie #1334463

    Hey minogig,

    Thank you for the inquiry.

    I don’t see the changes.

    What changes are you expecting to happen after accepting/rejecting the cookies? Does it work correctly when you set the page to automatically reload once the user accepted the cookies? You can enable the reload option in the Enfold > Privacy & Cookies > Cookie Handling > Advanced Options > Auto Reload Page settings.

    Best regards,
    Ismael

    Hi,

    I just found out that if I am using the Advanced layout builder the left side menu

    The default sidebar displays when the Advance Layout Builder is active because the product is no longer using the default product template.

    Did you add any widgets in the Appearance > Widgets > Single Product Pages widget area? Only widgets in that area will display in the single product page. And please note that the sidebar will display below the product image by default when using the classic or default editor.

    Best regards,
    Ismael

    in reply to: Woocommerce Bookings display calendar on click. #1334461

    Hi,

    Sorry for the delay. We are not yet sure why the “Choose” button or the date picker button is not displaying on the product page but you can use this code temporarily to display the date fields, which should also toggle the calendar.

    #top .wc-bookings-date-picker-date-fields {
        display: block;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Angular to Enfold Transition #1334459

    Hi,

    Thank you for the update.

    You can simply add this filter in the functions.php file to deregister the default jQuery library and register an older version. But this might break other plugins and scripts in the site, which might be relying on the latest version of the librar.y

    function ava_modify_jquery_version() {
        if (!is_admin()) {
            wp_deregister_script('jquery');
            wp_register_script('jquery',
    'http://ajax.googleapis.com/ajax/libs/jquery/1.8.3/jquery.min.js', false, '1.8.s');
            wp_enqueue_script('jquery');
        }
    }
    add_action('init', 'ava_modify_jquery_version');
    

    The filter will register version 1.8.3.

    Unfortunatetely, we will not be able to help you further in this case since the support for the Angular theme has ended a long time ago. We recommend hiring a freelance developer to fix any issues with the theme or transfer to a different host, which allows any version of WordPress of your choice.

    Best regards,
    Ismael

    in reply to: Wrong presentation of content for different browsers #1334458

    Hi,

    Thank you for the update.

    Have you tried flushing the CDN cache? When logged in, the site loads the CDN version of the post css file, which contains the latest css rules including the background for the columns. (see private field)

    Best regards,
    Ismael

    in reply to: Testnimonial Section Is Not Working #1334456

    Hey souravghosh,

    Thank you for the inquiry.

    The site is looking good. Which of the testimonial items are not displaying? The testimonial secetion seems to be displaying correctly on our end. Please check the screenshot below.

    Best regards,
    Ismael

    in reply to: Main menu issue after upgrade #1334455

    Hi,

    Thank you for the info.

    Looks like the mobile menu is not getting its intended styling. Please check the Quick CSS field and any custom css modifications in the site, and make sure that there are no invalid css code. The header looks standard with no modifications, so the previous developer probably did not override the header and menu templates.

    Best regards,
    Ismael

    in reply to: Backend lay out #1334454

    Hi,

    Thank you for the info.

    The username above cannot be found or they do not exist — we tried both. Please provide a valid login account so that we can check the issue properly.

    Best regards,
    Ismael

    in reply to: style.min.css issue #1334453

    Hey sandrasii,

    Thank you for the inquiry.

    Have you tried checking it on a different network or connection? The stylesheets or the css files load a lot faster on our end as shown in the screenshot below. (see private field)

    If the issue persists on your end, try to toggle or temporarily disable the Enfold > Performance > File Compression settings and follow the steps in the following articles to further optimize the site. You should also check and test the site on different browsers.

    // https://gtmetrix.com/wordpress-optimization-guide.html
    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    in reply to: Portfolio grid spacing #1334367

    Hey briandeeney,

    Thank you for the inquiry.

    Are you using a different image lazy loading plugin or option? Please try to disable it temporarily, then check the page again. You can also add this script in the functions.php file to force the items to reposition on page load.

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	var int = window.setInterval(function(){
    		$(window).trigger('resize');
    	}, 1500);
    	
    	$(window).on("load", function () {	
    		setTimeout(function() {
    			clearInterval(int);
    		}, 500);
    	});
    })(jQuery);
    </script>
    <?php
    }
    

    Best regards,
    Ismael

Viewing 30 posts - 11,041 through 11,070 (of 66,218 total)