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Viewing 30 posts - 10,981 through 11,010 (of 66,218 total)
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  • in reply to: Option to make Elements a "sticky header" #1335194

    Hi,

    It sounds like the block editor is currently enabled. Have you tried reverting back to the classic editor? Because when the classic editor is active, it is possible to set the Advance Layout Builder to full screen, which will automatically set the elements panel to be fixed or make it stick to the top of the builder while scrolling. Please check the screenshot in the private field.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: different font problem in the mega menu #1335192

    Hi,

    Great! Glad to know that you managed to solve the issue. Let us know in another thread if you have more questions regarding the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: TOC shortcode always showing on the top of the page #1335190

    Hi,

    No problem. Glad to know that the changes above worked. Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    Hey Chris_85,

    Thank you for the inquiry.

    The old filters have been removed from the latest version of the theme. You can use this snippet instead.

    remove_filter( 'wp_nav_menu_items', array( "avia_WPML", 'handler_append_lang_flags' ), 9998, 2 );
    remove_filter( 'avf_fallback_menu_items', array( "avia_WPML", 'handler_append_lang_flags' ), 9998, 2 );
    

    Or add this css code in the Quick CSS field to hide the default language flags.

    .av_extra_header_active .avia_wpml_language_switch {
    	display:none;
    }
    

    Related thread: https://kriesi.at/support/topic/language-flags-in-the-top-bar/#post-1320245

    Best regards,
    Ismael

    in reply to: styles for plugin #1335187

    Hi,

    Thank you for the update.

    Looks like the content or page is embedded via iframe. Unfortunately, we are not sure where or how the plugin retrieves the page. Do you have any idea how it does it? Is there a dashboard somewhere in the plugin where you can modify the embedded page or content?

    You can try the following css code to set the background color to transparent but a better solution is to configure the page directly, if possible.

    html {
        background: transparent !important;
    }
    

    Unfortunately, we do not provide support for third party plugins as stated on our support policy. Please keep in touch with the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Styles for plugin #1335183

    Hey Jo,

    Please continue in this thread: https://kriesi.at/support/topic/styles-for-plugin/

    Best regards,
    Ismael

    in reply to: No Index at homepage due to woocommerce #1335182

    Hi,

    Thank you for the info.

    We are still not sure why the meta tag is added when Woocommerce is enabled. We cannot reproduce the same issue on our end. The meta tag is set accordingly even when the shop plugin is enabled, so it is probably due to a third party extension or a custom modification in your site. Please check the screenshot in the private field.

    Can we deactivate the plugins while testing?

    Best regards,
    Ismael

    in reply to: Submenu #1335173

    Hey Christian,

    Thank you for the inquiry.

    Where can we see the issue? Please post the site URL in the private field so that we can check the menu item. We might be able to use css to adjust the position of the submenu and pull it a bit to the left to make it fully visible.

    Best regards,
    Ismael

    in reply to: Menus Page #1335172

    Hey Eefke,

    Thank you for the inquiry.

    Try to add this code in the functions.php file to hide the item type from the menu item container.

    add_action('admin_head', 'ava_custom_admin_css');
    function ava_custom_admin_css() {
      echo '<style>
        .menu-item-bar span.item-type.item-type-default {
            display: none !important;
        } 
      </style>';
    }
    

    Best regards,
    Ismael

    in reply to: Anchor links do not position properly #1335171

    Hi,

    Thank you for the update.

    We cannot reproduce the issue on our end as shown in the screenshot below (see private field). Both anchor links land to the intended position in the page. We checked the site on Chrome MacOS. Which browser are you using?

    Best regards,
    Ismael

    in reply to: Privacy policy multilingual #1335169

    Hi,

    You can create a separate button for each language and use css to control their visibility based on the active language. If there are two languages for example (en_US and de_DE), you have to create two buttons, the first button for the EN site and next one for the other. The order of the button here is important. After creating the buttons, use the following css code to control buttons’ visibility based on the active language.

    html[lang="en-US"] #top .avia-cookie-consent .avia-cookie-link-btn:nth-child(1) {
      display: inline-block;
    }
    
    html[lang="de-DE"] #top .avia-cookie-consent .avia-cookie-link-btn:nth-child(2) {
      display: inline-block;
    }
    

    You may noticed that we used nth-child selectors in the css code above to select the appropriate button for the active language. Lastly, we have to set the initial display property of the buttons with this css code in order to hide the inactive button.

    #top .avia-cookie-consent .avia-cookie-link-btn {
      display: none;
    }

    Best regards,
    Ismael

    in reply to: Lazy Loading enabled but also not enabled? #1335164

    Hi,

    However, when I enable lazy loading on images that are not insite a gallery, and for example 2 images,

    What do you mean? Did you check the above article about offscreen images? If you need more help with site optimization, please feel free to contact our partner, Codeable. Please note that site optimization is beyond the scope of support.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Scroll blocked #1335159

    Hi,

    Thank you for the info.

    We are able to reproduce the issue on a simulation but we are not yet sure what is causing it. Please create a staging version of the site or clone it to a subdomain so that we can test it properly without affecting the live site.

    Did you add any custom scripts or any modifications in the site?

    Best regards,
    Ismael

    in reply to: Page search on tags #1335158

    Hey Peter,

    Thank you for the inquiry.

    For some reason, the post_type parameter in the URL contains encoded opening and closing brackets so it doesn’t return or display the product grid. Please edit the themes/enfold/config-templatebuilder/avia-shortcodes/search/search.php file and look for this code around line 1023.

    $hidden_post_types_input .=	"<input type='hidden' name='post_type[]' value='{$ptc}' />";
    

    Replace it with:

    $hidden_post_types_input .=	"<input type='hidden' name='post_type' value='{$ptc}' />";
    

    Best regards,
    Ismael

    in reply to: Angular to Enfold Transition #1335155

    Hi,

    Sorry for the troubles. Would you mind posting the WP and FTP login details of the staging site in the private field? We will try to add the code at the very bottom of the functions.php file and check for the error.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Saving Changes Breaks Page CSS & Responsiveness #1335153

    Hi,

    Thank you for the inquiry.

    Did you add any script or input tags in the page? These html tags could cause the page to break, so they should not be added directly in any element. You may need to create a custom shortcode for third party scripts or embedded content.

    // https://codex.wordpress.org/Shortcode_API

    Best regards,
    Ismael

    in reply to: URGENT: Post Slider Not Sizing Properly #1335152

    Hey kazumakitajima,

    Thank you for the inquiry.

    We tried to access the site but it is asking for another password. Please provide the login details in the private field. Did you add any css modifications for the Blog Posts element?

    Best regards,
    Ismael

    in reply to: Table Element #1335151

    Hey CampComo,

    Thank you for the inquiry.

    This css code changes the default background color of the cells to transparent. You may need to remove it in order to get the alternating background color.

    #top .avia-data-table.avia_pricing_minimal tr {
        background: transparent;
    }
    

    Or use this css code.

    .main_color tr:nth-child(odd), .main_color .pricing-table>li:nth-child(odd), .main_color .pricing-extra {
        background: #f8f8f8;
    }
    

    To adjust the font weight of the text in the first column, use this css code.

    #top #main #tblCamps tbody tr td:first-child {
        font-weight: 700;
        color: red;
    }
    

    And for the top row or heading row, use this one.

    #top #main #tblCamps .avia-heading-row th {
        color: blue;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css modifications above.

    Best regards,
    Ismael

    in reply to: Contact Form Element #1335150

    Hey CampComo,

    Thank you for the inquiry.

    Where is this ‘Default’ email address being pulled from?

    It is the default email address in the Settings > General > Administration Email Address field. The contact form is not going to use the default email if a different address is entered in the contact form field. For the Autoresponder from email address field, the contact form will also use the default user email if the field is blank.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Where did you add the Partner/Logo element? We cannot find one anywhere in the site.

    You might have added a few css code using the unique ID that prevents the other set of images from displaying in the slider. Please check the css modification or post it here so that we can inspect it.

    Best regards,
    Ismael

    in reply to: Transparent Mobile Header and Logo for Mobile #1335146

    Hey Suze,

    Thank you for the inquiry.

    The following css code should set the header background to transparent and pull the main container upwards beneath the header. Please add it in the Quick CSS field or in the child theme’s style.css file.

    @media only screen and (max-width: 767px) {
      .header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu>li ul, .header_color .av-subnav-menu a {
        background-color: transparent;
        color: #969696;
      }
    
      .responsive #top #main {
        padding-top: 0 !important;
        margin: 0;
        margin-top: -127px;
      }
    }

    Best regards,
    Ismael

    in reply to: Bildgröße im Widget Team-Mitglied #1335145

    Hi,

    Thank you for the inquiry.

    Did you set the Content > Image Size settings to the second option? To center align the content, try to use this css code.

    .team-member-name, .team-member-job-title {
        text-align: center;
    }
    

    Best regards,
    Ismael

    in reply to: Accordion Style #1335144

    Hi,

    Thank you for the inquiry.

    The accordion toggles already have borders by default but you can go to the Styling > Toggles Styling tab to select a different Styling settings. Or use this css code to adjust the border color.

    .togglecontainer .single_toggle:first-child .toggler, .togglecontainer .taglist + .single_toggle .toggler {
        border-color: red;
    }
    

    Best regards,
    Ismael

    in reply to: Privacy policy multilingual #1334929

    Hey cryptotradingbg-com,

    Thank you for the inquiry.

    Which multilang plugin are you using? The solution in the following threads might help.

    // https://kriesi.at/support/topic/copyright-mit-datenschutz-jeweils-extra-fur-deutsche-und-englische-website/#post-1318612
    // https://kriesi.at/support/topic/cookie-hinweis-mehrsprachige-website/#post-1323341

    The first solution is for the Polylang plugin and requires a custom shortcode that will allow you to create different content for each language.

    function polylang_shortcode($atts, $content = null){
    	if (empty($content))
    	return '';
    	extract( shortcode_atts( array('lang' => ''), $atts ) );
    	if (empty($lang))
    	return "<h3>You must specify 'lang' using shortcode: polylang</h3>";
    	return ($lang == pll_current_language()) ? $content : '';
    }
    add_shortcode('polylang', 'polylang_shortcode');
    

    This is the example of the shortcode.

    [polylang lang="en"] here is your english phrase [/polylang][polylang lang="de"] und hier kommt die deutsche Entsprechung hinein [/polylang]
    

    Best regards,
    Ismael

    in reply to: Angular to Enfold Transition #1334928

    Hi,

    Thank you for the update.

    What was the error when you added the code? The same code works fine on our end. Please check the screenshot in the private field. Make sure to copy the code directly from the forum, not from your email.

    Best regards,
    Ismael

    in reply to: New site has an old style hamburger menu icon. #1334927

    Hey levlaneadvertising,

    Thank you for the inquiry.

    Did you check if there are template modifications in the child theme? The header.php or the includes > helper-main-menu.php files might have been modified previously. You have to make sure that the template files contain the latest version of the code.

    Best regards,
    Ismael

    in reply to: Scroll blocked #1334926

    Hey Klaus-Peter,

    Thank you for the inquiry.

    We tried to access the site but the password for the login account above is incorrect. Please check the info carefully, or provide another account so that we can check the issue. Make sure that the theme is updated to version 4.8.8.1.

    Best regards,
    Ismael

    in reply to: Anchor links do not position properly #1334922

    Hey Elena,

    Thank you for the inquiry.

    We cannot login to the site using the account above. It says that the username does not exist or is not registered to the site. Please check the info carefully or provide another account.

    Best regards,
    Ismael

    in reply to: Enfold Showcase #1334921

    Hi,


    @Yannick77
    : Thanks for sharing! Good job. However, we noticed a minor issue with the button sliders. Please check the screenshot below.

    screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvv3Pqc5J9xjTkf2jo
    password: link

    You may need to adjust the layer slider settings a bit.

    Best regards,
    Ismael

    in reply to: style.min.css issue #1334920

    Hi,

    We did the test in the Philippines, very close to Singapore. Where is the server located? And why are there multiple copies of the style.min.css file?

    Please try to disable the plugins temporarily, then ask your client to test the site again. Make sure to ask them to purge the cache, remove the browser history or do a hard refresh.

    Best regards,
    Ismael

Viewing 30 posts - 10,981 through 11,010 (of 66,218 total)