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Viewing 30 posts - 10,681 through 10,710 (of 66,229 total)
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  • in reply to: Woocommerce customer mail text missing #1338168

    Hi,

    That’s good to know. Please do not hesitate to open another thread if you encounter another issue or if you have any questions regarding the theme. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Team Member Shortcode does not work anymore #1338166

    Hi,

    As I have said earlier, there are no mandatory attributes. The shortcodes should work fine with or without any of the attributes, at least in the case of the Team Member element. Please review my response above.

    About the uid, you should be able to convert the Javascript code above to PHP. You can also create your own code to generate a random string. Just make sure that to prepend the text “av-” in front of the generated characters. This function might help.

    // https://www.w3schools.com/php/func_string_md5.asp

    Best regards,
    Ismael

    in reply to: Column Mega Menu link #1338163

    Hey sitadi,

    Thank you for the inquiry.

    The column title in a mega menu container should not be clickable by default. We tried to access the site but login account above seems to be incorrect. Please check the info carefully.

    Best regards,
    Ismael

    in reply to: Scroll postion one page mobile #1338158

    Hi,

    Thank you for the info.

    The code is already added in the functions.php file when we checked and it adjusted the scroll position offset as expected. The header lands above the title now instead of covering it.

    Best regards,
    Ismael

    in reply to: Embedding Sub Navbar element on WooCommerce #1338154

    Hey Jason,

    Thank you for the inquiry.

    Where did you add the shortcode? Instead of adding the shortcode directly to a text editor, you can use template hooks to place the element wherever you want. To place the sub navigation above the product loop, try to use this hook.

    add_action("woocommerce_before_main_content", function() {
         if( ! is_shop() ) return; 
         $menu = do_shortcode("[av_submenu which_menu='' menu='23' position='center' sticky='aviaTBsticky' color='footer_color' mobile='disabled' mobile_switch='av-switch-768' alb_description='' id='subnav' custom_class='subnav' template_class='' av_uid='av-ndlzm' sc_version='1.0'] [av_submenu_item title='Menu Item 1' button_style='' link='' linktarget='' av_uid='av-gg26y' sc_version='1.0'] [av_submenu_item title='Menu Item 2' button_style='' link='' linktarget='' av_uid='av-ba2z6' sc_version='1.0'][/av_submenu]");
         echo "<div class='av-shop-sub-nav'>" . $menu . "</div>";
    }, 10);
    

    Best regards,
    Ismael

    in reply to: Lazy Loading Question #1338151

    Hi,

    Do you see the same behavior when you update WordPress to the latest version? We are currently using the latest version of WordPress, which is version 5.9 and the latest version of the theme. In this installation, the loading attribute is not automatically added to the Image block regardless of the lazy loading option in the theme. And yes, you can use the filter wp_lazy_loading_enabled to completely disable the lazy loading option as we have suggested previously.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwB3j46JJ1oaUPI3-

    Best regards,
    Ismael

    Hey togetherconcept,

    Thank you for the inquiry.

    This option is not available by default, unfortunately. You may need to directly modify the hotspot template, which is located in the config-templatebuilder > aviashortcode directory, or create a script that inserts additional element next to the hotspot container. Please a hire a freelance developer or contact our partner Codeable for additional assistance.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: custom font not loading #1338145

    Hey satucker,

    Thank you for the inquiry.

    The font museomoderno doesn’t load because of a CORS issue. The font file is loaded through a URL, which is different compare to the actual site URL. Please update the site URL in the Settings > General panel and remove the “www” part, or add this code in the .htaccess file to enable cross origin sharing.

    <FilesMatch ".(ttf|otf|woff)$">
    <IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin "*"
    </IfModule>
    </FilesMatch>

    IMPORTANT: Please make sure to create a site backup or a restore point before proceeding with any of the steps above.

    Best regards,
    Ismael

    in reply to: Advanded Layout Editor for The Events Calendar #1338139

    Hi,

    WHY this happens…

    We are not really sure why this is happening. It works fine on our end, so it might be due to a plugin or because of a custom modification. Adding the snippet above or overriding the inline styling should fix the issue.

    Best regards,
    Ismael

    in reply to: Post CSS overriden by theme CSS #1338137

    Hey mgyura,

    Thank you for the inquiry.

    Where can we see the issue? Please post the page URL in the private field so that we can check the elements. For the meantime, try to disable the Enfold > Performance > File Compression settings and add this code in the functions.php file to temporarily disable the postcss feature.

    /**
     * Filter to skip css file generation.
     * You can add logic to skip for certain pages/posts only.
     * 
     * @since 4.8.6.1
     * @param boolean $create
     * @return boolean					true | false or anything else to skip generation of css file
     */
    function custom_avf_post_css_create_file( $create )
    {
    	return false;
    }
    
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );

    We will check this thread again afterwards.

    Best regards,
    Ismael

    in reply to: Sliders/Galeries duplicated without doing anything #1338135

    Hi,

    But what we really do not understand is, WHY the page was broken without doing anything…

    As we have said earlier, we have no idea why the sliders in that particular page were duplicated but creating another and applying the template works fine. Is this happening on a lot of pages?

    This is our previous response.

    Unfortunately, we are not sure why the sliders don’t work in the original page, but as you can see both sliders work perfectly fine in the new page, so you can just delete and trash the old page and rename the other.

    Best regards,
    Ismael

    in reply to: Wrong registration email #1338133

    Hey Raquel Ferreira,

    Thank you for the inquiry.

    We updated the email address in your account. Please make sure to purge the cache to see the changes.

    Best regards,
    Ismael

    in reply to: I cannot move a picture #1338132

    Hey Kurt,

    Thank you for the inquiry.

    This is actually a known issue on the latest version of the theme. To fix the gallery sorting, please add this code in the functions.php file temporarily .

    function ava_custom_css_admin_mod() {
        echo '<style>
          .wp-core-ui .attachments:after {
              visibility: hidden;
              display: block;
              font-size: 0;
              content: " ";
              clear: both;
              height: 0;
          }
        </style>';
     }
     add_action('admin_head', 'ava_custom_css_admin_mod');
    

    Related thread: https://kriesi.at/support/topic/gallery-drag-and-drop-sort/#post-1337989

    Best regards,
    Ismael

    in reply to: font list for enfold #1338129

    Hi,

    OR… as requested many times: add an easier font-preview within Enfold. This would save us sooo much time to select and try out fonts…


    @sitesme
    : There is actually a styling preview in the Enfold > General Styling panel, which displays the current color presets and the selected fonts. Please check the screenshot below.

    Screenshot: https://imgur.com/JleQls7

    Best regards,
    Ismael

    in reply to: Masonry Blog Meta Elements #1338127

    Hi,

    Thank you for the update.

    Where do you want to place the categories? You can reverse the position of the $content and the $output in this line to place the categories before the excerpt.

     $content = $content . $output;
    

    Best regards,
    Ismael

    in reply to: remove lightboxes from article images #1338125

    Hi,

    Glad to know that you managed to make it work. Please feel free to open another thread if you need anything else. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: old items color problem #1338124

    Hi,

    Thank you for the screenshots.

    You can use this css code to adjust the font style of the wp captions.

    .wp-caption-text {
    	font-style: normal;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Problem bei Portfolio-Einträgen #1338123

    Hi,

    Thank you for the update.

    How many portfolio items are there in total? Looks like there are only two portfolio items currently, which is why only one arrow display in each item. Please note that the items that will display in the navigation are those that are adjacent to the current post based on the dates that the posts were published. You can check the order of the porfolio items in the Dashboard > Portfolio Items panel.

    Best regards,
    Ismael

    in reply to: Issues with Z-index #1338122

    Hey amyteslin,

    Thank you for the inquiry.

    You should adjust the z-index or the stack order of the color section containing the donate the button, not the button itself. You may need to apply a unique ID or class name to the section in order to change its style directly without affecting the other sections.

    Example:

    #section-with-donate {
       position: relative;
       z-index: 999;
    }

    Best regards,
    Ismael

    Hey!

    We can use the same admin account that you are currently using. Please provide the info in the private field. If you want to create another admin account, please use the email in the private field. But please note that we do not have access to that email address, so make sure to generate the username and password.

    Did you add some modifications in the functions.php file to move the location of the sidebar?

    Regards,
    Ismael

    in reply to: shop page do not visible #1338113

    Hey margiela,

    Thank you for the inquiry.

    The shop page seems to be displaying correctly on our end. We provided a screenshot in the private field. Are you still having the same problem on your end?

    Best regards,
    Ismael

    Hi,

    Glad to know that the script works. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry excerpts when deleted show text #1338110

    Hi,

    The two masonry.php are put in place, so the load more button is working again.

    We adjusted the code in the functions.php file a bit. It is now displaying the excerpt and not the full content of the masonry item. And only the title displays on items without excerpts.

    This is the updated filter.

    add_filter("avf_masonry_entry_content", function($content, $entry, $atts) {
        $excerpt = get_the_excerpt( $entry["ID"] );
        return $excerpt;
    }, 10, 3);
    

    Best regards,
    Ismael

    in reply to: load more button doesn´t work after update #1338106

    Hi,

    To fix the issue with the load more button, please replace the masonry_entries.php and the masonry_gallery.php with the files below. The files are located in their respective folders in the enfold > config-templatebuilder > aviashortcodes directory.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Masonry excerpts when deleted show text #1338030

    Hi,

    Thank you for the update.

    1.) Do you get the same error when you validate the token in the Enfold > Theme Options > Theme Update panel?

    2.) The shortcode files are located in the config-templatebuilder > aviashortcodes folder. Look for the masonry_entries and the masonry_gallery folders.

    Best regards,
    Ismael

    Hey Insyrge,

    Thank you for the inquiry.

    The font icon upload is not working properly because the PHP ZipArchive Extension is disabled in your server. Please ask your hosting provider to enable the extension.

    Best regards,
    Ismael

    in reply to: ContentUrl or url missing from rich snippets #1338024

    Hi,

    Thank you for the update.

    We will forward the modification to our channel for further consideration. For now, you will have to modify the shortcode file directly, or override it in the child theme. For more info on how to override a shortcode or builder elements, please check this documentation.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

    in reply to: Impossible to edit/add/change a page. #1338019

    Hi,

    Yes, you can now disable the debug mode. Let us know in a different thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: gallery drag and drop sort #1338018

    Hi,

    It will be added in the next update. Temporarily, you will have to add the css override to the site when you need to sort the gallery items.

    Best regards,
    Ismael

    in reply to: Woocomerce Wholesale tabel problem #1338016

    Hi,

    Thank you for the info.

    There are 3 shop table plugin installed in the site. Which plugin are you actually using ?

    The issue seems to be random, the button in the shop table automatically redirects to checkout page and the added products only display when the page is refreshed. Please contact the plugin author for additional assistance.

    Best regards,
    Ismael

Viewing 30 posts - 10,681 through 10,710 (of 66,229 total)