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Hi charliestravels!
Thank you for the inquiry.
Where can we check the issue? You might have forgotten to place the site URL in the private field. Did you update the theme to version 4.9.2.3 just recently?
Cheers!
IsmaelMay 24, 2022 at 8:01 am in reply to: Cant put inside Slide-Show Labeling in another language #1352721Hi,
Thank you for the update.
There is actually a warning in the caption fields that notifies users that html and shortcode tags can break the builder, so we do not recommend adding them in those fields.
Warning: Characters ,[,] might break ALB backend or frontend. Read more if you want to use them. You can use valid HTML markup.
There is a workaround but it will require another plugin and use of placeholders.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#using-special-characters
Best regards,
IsmaelMay 24, 2022 at 7:43 am in reply to: Different scroll offset of toggles on desktop and mobile view #1352720Hey Ueli,
Thank you for opening a new thread.
Please look for this line in the code that we modified above..
$('html:not(:animated),body:not(:animated)').animate({scrollTop: scoll_target - 100},200);.. and replace it with the following code.
$scoll_target_offset = wp_is_mobile() ? 10 : 100; $('html:not(:animated),body:not(:animated)').animate({scrollTop: scoll_target - $scoll_target_offset},200);Please make sure toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelHey maggoono,
Thank you for the inquiry.
Are you trying adjust the style of the first and second columns? Where can we see the table? Please provide the site URL in the private field so that we can check the element directly. A screenshot of the changes that you would like to implement will also help.
Best regards,
IsmaelHi,
This is what you asked in your initial post.
I contacted you before regarding product categories and categories being all mixed up when using prev/next when looking at products.
You didn’t mention anything about product stock or inventory status until later. Unfortunately, the post navigation can only filter posts based on category.
Best regards,
IsmaelHi,
Thank you for the update.
We have checked the product autotour-decouverte-yucatan, but we didn’t find the section shown in the screenshot. Did you remove it?
J’aimerais également que la couleur de fond continue jusqu’au extrémité droite et gauche de l’écran.
Have you tried replacing the section using the Grid Row element?
Best regards,
IsmaelMay 24, 2022 at 7:10 am in reply to: How to add associated tags to each blog post using the Blog Post Widget #1352716Hey CodeSamurai,
Thank you for the inquiry.
Did you set the Blog Style to Grid Layout? If so, try to use this filter in the functions.php file to insert the tags before the excerpt.
function new_avf_post_slider_entry_excerpt($excerpt, $prepare_excerpt, $permalink, $entry ) { $tags_output = ""; $tags = get_the_tags($entry->ID); foreach ( $tags as $tag ) { $tags_output .= "<a href='" . get_tag_link( $tag->term_id ) . "'>" . $tag->name . "</a>"; } $excerpt = $tags_output . "<br>" $excerpt; return $excerpt; } add_filter('avf_post_slider_entry_excerpt', 'new_avf_post_slider_entry_excerpt', 10, 4);Best regards,
IsmaelHey Thomas,
Thank you for the inquiry.
Which mega menu items have this issue? We have checked the sites but we cannot see any issues with the menu items mentioned above.
If the mega menu container is a little bit further to the right than where you want it to be, you can pull the container a bit to the left with css.
Example:
#header #menu-item-4249 .avia_mega_div { left: -300px; }This should adjust the position of the mega menu container under the Order Online menu item.
Best regards,
IsmaelMay 24, 2022 at 6:44 am in reply to: Spezielles Kantenlayout – spezielles Layout an den Kanten #1352714Hey babettegcc,
Thank you for the inquiry.
We can use the clip-path css property to adjust the shape of the submenu container.
.av-main-nav > li > ul { clip-path: polygon(0% 0%, 100% 0, 100% 80%, 75% 100%, 0% 100%); }Please check this tool.
// https://bennettfeely.com/clippy/
Best regards,
IsmaelHey sebzh22,
Thank you for the inquiry.
Yes, this might be a caching issue. We recommend disabling the cache plugin temporarily while editing the site and turn off the Enfold > Performance > File Compression settings. And make sure to do a hard refresh when testing the page.
Best regards,
IsmaelHey John Stanard,
Thank you for the inquiry.
We have checked the plugin documentation but we didn’t find any info about a normal inquiry form. Site owners have to select a list prior to create a subscription form, or add a block element that let users select which list they would like to join.
// https://kb.mailpoet.com/article/297-create-a-form-with-our-new-editor
Have you tried using the Contact Form element from the Advance Layout Builder (ALB)?
Best regards,
IsmaelMay 24, 2022 at 6:02 am in reply to: Old problem still not fixed ;/ – Backend / Page-Performance #1352711Hey Carsten,
Thank you for the inquiry.
The page builder loads fine on our end and we can still edit the elements without any issues. The responsiveness of the builder does degrade a bit when you add more elements or content but this is true for most page builders, specially builders using the React library. The theme is using mostly jQuery and vanilla Javascript for the builder, so it is still a lot faster in comparison.
Regarding the “tour calendar”, you might want to check out the Timeline element or create a calendar manually using the Table element. You can also create events using the Portfolio Items and display them with any of the posts element (Portfolio Grid, Masonry, Blog Posts).
Best regards,
IsmaelHi,
Looks like the issue occurs when the Maximum Zoom Level is set to 20. To fix the issue temporarily, we changed the max level to 19 and adjusted the other zoom options a bit.
We also modified the section after the grid row, applied a unique ID to it and added this code in the Quick CSS field to prevent the map from covering the center image or icon.
#av-contact-section { z-index: 999; position: relative; }Thank you for your patience.
Best regards,
IsmaelHi,
We added this filter in the functions.php file.
function avf_post_nav_settings_mod($settings){ if($settings['type'] == 'product'){ $settings['taxonomy'] = "product_cat"; $settings['same_category'] = true; } return $settings; } add_filter( 'avf_post_nav_settings', 'avf_post_nav_settings_mod', 10, 2);The post navigation now filters products in the same category but out of stock items will still be included. Please check the product link in the private field.
Related thread: https://kriesi.at/support/topic/next-prev-in-shop-showing-all-categories/#post-1352033
Best regards,
IsmaelHey Antonio,
Thank you for the inquiry.
How did you add the search form? You should be able to adjust the default search query by using the pre_get_posts filter. If you are using the AJAX search from the theme, using the get_search_query filter from the functions-enfold.php file > avia_ajax_search function should work.
This documentation should help.
// https://developer.wordpress.org/reference/classes/wp_query/#category-parameters
Best regards,
IsmaelHey decode,
Thank you for the inquiry.
To fix the issue temporarily, we modified the themes/enfold/config-templatebuilder/avia-template-builder/php/class-generic-helper.php file a bit around line 440.
if( post_type_exists( $link[0] ) ) { return apply_filters( 'wpml_permalink', get_permalink( $link[1] ), ICL_LANGUAGE_CODE ); }The modification should return the translated page.
Best regards,
IsmaelHi,
Sorry for the confusion. Looks like the email field in the contact form can only accept a single email address. Are you trying to send the autoresponder message to multiple email addresses?
Best regards,
IsmaelHi,
Thank you for the info.
We can now access the site but we are not yet sure why the initial zoom level settings are not working correctly.
Can we access the file server? We may need to edit some of the theme files in order to check the issue properly. Please post the login details in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
Where can we check the issue? Please provide the site URL or a direct link to the page with the contact form.
Best regards,
IsmaelHi,
Thank you for the clarification.
There is no such option in the Fullscreen Slider but you should be able to create one using the Layer Slider element. Just create a slider and there should be a zoom option for the slide background or apply it to any of the image layers.
Best regards,
IsmaelHey HulaSlim,
Thank you for the inquiry.
You can set a custom page as footer by selecting the 5th or 6th option (Default Footer & Socket Settings) in the Enfold > Footer > Default Footer & Socket Settings, and use Advance Layout Builder to create the content of the custom footer page.
Best regards,
IsmaelHey HulaSlim,
Thank you for the inquiry.
We may need to access the dashboard in order to see the preview. Please post the login details in the private field, and make sure that the Appearance > Theme File Editor is accessible.
Did you enable the consent message bar in the Enfold > Privacy & Cookies panel? The privacy settings can prevent videos (youtube, vimeo) from loading, and may require consent from the users.
Best regards,
IsmaelHey Ben,
Thank you for the inquiry.
The following filter should render a read more text plus the product price below the masonry content.
add_filter("avf_masonry_entry_content", function($content, $entry, $atts) { $id = $entry->ID; if( get_post_type( $id ) == "product" ) { $product = wc_get_product( $id ); $content .= "<span class='av-masonry-product-price'>" . $product->get_regular_price() . "</span>"; $content .= "<span class='av-masonry-read-more'>Read more</span>"; } return $content; }, 10, 3);but it doesn’t add a button just the words “Read more”.
You can manually adjust the style of the read more text and make it look like a button with css.
#top .av-masonry-read-more { background: burlywood; border-radius: 3px; padding: 9px 13px; }Best regards,
IsmaelMay 20, 2022 at 7:06 am in reply to: Blog post feature image – how to disable click to image popup #1352379Hey m,
Thank you for the inquiry.
Adding this css code should disable the link of the featured image in the single post pages.
.single-post .big-preview { pointer-events: none; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css modification.
Best regards,
IsmaelHi,
Thank you for the update.
We are now able to access the dashboard, but the user account above is not an admin, so we are not able to do anything with the site. Please change the user role to administrator or provide the default admin account so that we can access the dashboard properly.
Best regards,
IsmaelMay 20, 2022 at 6:55 am in reply to: adding a filter to content from a text block (or other elements) #1352375Hey integritive,
Thank you for the inquiry.
The elements in the Advance Layout Builder (ALB) are also saved as the default post or page content, so the builder content will also go through the same filter (the_content). Do you get any issues when using the ALB?
You can also use the avia_builder_precompile filter and retrieve the builder content from a custom field named “_aviaLayoutBuilderCleanData”.
$content = get_post_meta( get_the_ID(), '_aviaLayoutBuilderCleanData', true );Best regards,
IsmaelHi,
The Google recaptcha and contact form works properly when we disable the noellmn_add_erecht24_code function in the fuctions.php file. This function loads the usercentrics (UC) scripts. Unfortunately, we are not familiar with the UC extension in general, but there might be an option to automatically allow certain scripts. You may need to contact the script authors for more info.
Best regards,
IsmaelHi,
Yes, that should be also possible. Just inform the users to input multiple email address separated by space (” “) or comma (“, “). The email address field should have any of the following label or placeholder — (‘E-Mail’, ‘Email’, ‘Mail’ ), or try to use the default email address field that comes with a newly added contact form element.
Best regards,
IsmaelHi,
Would you mind setting the user role to administrator? We may have to edit the filter in the functions.php file via the Appearance > Theme File Editor panel.
Best regards,
IsmaelMay 20, 2022 at 6:14 am in reply to: Product filter disappear in sidebar after update on 4.9.2.1 #1352371 -
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