Forum Replies Created

Viewing 30 posts - 10,681 through 10,710 (of 67,443 total)
  • Author
    Posts
  • in reply to: Masonry custom link doesnt work #1352723

    Hi charliestravels!

    Thank you for the inquiry.

    Where can we check the issue? You might have forgotten to place the site URL in the private field. Did you update the theme to version 4.9.2.3 just recently?

    Cheers!
    Ismael

    Hi,

    Thank you for the update.

    There is actually a warning in the caption fields that notifies users that html and shortcode tags can break the builder, so we do not recommend adding them in those fields.

    Warning: Characters ,[,] might break ALB backend or frontend. Read more if you want to use them. You can use valid HTML markup.

    There is a workaround but it will require another plugin and use of placeholders.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#using-special-characters

    Best regards,
    Ismael

    Hey Ueli,

    Thank you for opening a new thread.

    Please look for this line in the code that we modified above..

     $('html:not(:animated),body:not(:animated)').animate({scrollTop: scoll_target - 100},200);
    

    .. and replace it with the following code.

     $scoll_target_offset = wp_is_mobile() ? 10 : 100;
    $('html:not(:animated),body:not(:animated)').animate({scrollTop: scoll_target - $scoll_target_offset},200);
    

    Please make sure toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Formatieren einer Tabelle avia-data-table via css #1352719

    Hey maggoono,

    Thank you for the inquiry.

    Are you trying adjust the style of the first and second columns? Where can we see the table? Please provide the site URL in the private field so that we can check the element directly. A screenshot of the changes that you would like to implement will also help.

    Best regards,
    Ismael

    in reply to: Woocommerce product category chaos #1352718

    Hi,

    This is what you asked in your initial post.

    I contacted you before regarding product categories and categories being all mixed up when using prev/next when looking at products.

    You didn’t mention anything about product stock or inventory status until later. Unfortunately, the post navigation can only filter posts based on category.

    Best regards,
    Ismael

    in reply to: Problème taille des colonne et des lignes #1352717

    Hi,

    Thank you for the update.

    We have checked the product autotour-decouverte-yucatan, but we didn’t find the section shown in the screenshot. Did you remove it?

    J’aimerais également que la couleur de fond continue jusqu’au extrémité droite et gauche de l’écran.

    Have you tried replacing the section using the Grid Row element?

    Best regards,
    Ismael

    Hey CodeSamurai,

    Thank you for the inquiry.

    Did you set the Blog Style to Grid Layout? If so, try to use this filter in the functions.php file to insert the tags before the excerpt.

    
    function new_avf_post_slider_entry_excerpt($excerpt, $prepare_excerpt, $permalink, $entry ) {
        $tags_output = "";
        $tags = get_the_tags($entry->ID);
       
        foreach ( $tags as $tag ) {
            $tags_output .= "<a href='" . get_tag_link( $tag->term_id ) . "'>" . $tag->name . "</a>";
        }
    
        $excerpt = $tags_output . "<br>" $excerpt;
    
         return $excerpt;
    }
    add_filter('avf_post_slider_entry_excerpt', 'new_avf_post_slider_entry_excerpt', 10, 4);
    

    Best regards,
    Ismael

    in reply to: Bug: Mega Menu Offset incorrect in 4.9.2.3 #1352715

    Hey Thomas,

    Thank you for the inquiry.

    Which mega menu items have this issue? We have checked the sites but we cannot see any issues with the menu items mentioned above.

    If the mega menu container is a little bit further to the right than where you want it to be, you can pull the container a bit to the left with css.

    Example:

    #header #menu-item-4249 .avia_mega_div {
        left: -300px;
    }
    

    This should adjust the position of the mega menu container under the Order Online menu item.

    Best regards,
    Ismael

    Hey babettegcc,

    Thank you for the inquiry.

    We can use the clip-path css property to adjust the shape of the submenu container.

    .av-main-nav > li > ul {
        clip-path: polygon(0% 0%, 100% 0, 100% 80%, 75% 100%, 0% 100%);
    }
    

    Please check this tool.

    // https://bennettfeely.com/clippy/

    Best regards,
    Ismael

    in reply to: problème d'actualisation suite modification du CSS #1352713

    Hey sebzh22,

    Thank you for the inquiry.

    Yes, this might be a caching issue. We recommend disabling the cache plugin temporarily while editing the site and turn off the Enfold > Performance > File Compression settings. And make sure to do a hard refresh when testing the page.

    Best regards,
    Ismael

    in reply to: Forms #1352712

    Hey John Stanard,

    Thank you for the inquiry.

    We have checked the plugin documentation but we didn’t find any info about a normal inquiry form. Site owners have to select a list prior to create a subscription form, or add a block element that let users select which list they would like to join.

    // https://kb.mailpoet.com/article/297-create-a-form-with-our-new-editor

    Have you tried using the Contact Form element from the Advance Layout Builder (ALB)?

    Best regards,
    Ismael

    Hey Carsten,

    Thank you for the inquiry.

    The page builder loads fine on our end and we can still edit the elements without any issues. The responsiveness of the builder does degrade a bit when you add more elements or content but this is true for most page builders, specially builders using the React library. The theme is using mostly jQuery and vanilla Javascript for the builder, so it is still a lot faster in comparison.

    Regarding the “tour calendar”, you might want to check out the Timeline element or create a calendar manually using the Table element. You can also create events using the Portfolio Items and display them with any of the posts element (Portfolio Grid, Masonry, Blog Posts).

    Best regards,
    Ismael

    in reply to: Can't get OpenStreetMaps to work #1352624

    Hi,

    Looks like the issue occurs when the Maximum Zoom Level is set to 20. To fix the issue temporarily, we changed the max level to 19 and adjusted the other zoom options a bit.

    We also modified the section after the grid row, applied a unique ID to it and added this code in the Quick CSS field to prevent the map from covering the center image or icon.

    #av-contact-section {
        z-index: 999;
        position: relative;
    }
    

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Woocommerce product category chaos #1352620

    Hi,

    We added this filter in the functions.php file.

    
    function avf_post_nav_settings_mod($settings){
      if($settings['type'] == 'product'){
        $settings['taxonomy'] = "product_cat";
        $settings['same_category'] = true;
      }
      return $settings;
    }
    add_filter( 'avf_post_nav_settings', 'avf_post_nav_settings_mod', 10, 2); 
    

    The post navigation now filters products in the same category but out of stock items will still be included. Please check the product link in the private field.

    Related thread: https://kriesi.at/support/topic/next-prev-in-shop-showing-all-categories/#post-1352033

    Best regards,
    Ismael

    in reply to: Search a specific category in portfolio items. #1352615

    Hey Antonio,

    Thank you for the inquiry.

    How did you add the search form? You should be able to adjust the default search query by using the pre_get_posts filter. If you are using the AJAX search from the theme, using the get_search_query filter from the functions-enfold.php file > avia_ajax_search function should work.

    This documentation should help.

    // https://developer.wordpress.org/reference/classes/wp_query/#category-parameters

    Best regards,
    Ismael

    in reply to: Portoflio items column link problem with WPML #1352614

    Hey decode,

    Thank you for the inquiry.

    To fix the issue temporarily, we modified the themes/enfold/config-templatebuilder/avia-template-builder/php/class-generic-helper.php file a bit around line 440.

    			if( post_type_exists( $link[0] ) )
    			{
    				return apply_filters( 'wpml_permalink',  get_permalink( $link[1] ), ICL_LANGUAGE_CODE );
    			}
    

    The modification should return the translated page.

    Best regards,
    Ismael

    in reply to: Form #1352405

    Hi,

    Sorry for the confusion. Looks like the email field in the contact form can only accept a single email address. Are you trying to send the autoresponder message to multiple email addresses?

    Best regards,
    Ismael

    in reply to: Can't get OpenStreetMaps to work #1352403

    Hi,

    Thank you for the info.

    We can now access the site but we are not yet sure why the initial zoom level settings are not working correctly.

    Can we access the file server? We may need to edit some of the theme files in order to check the issue properly. Please post the login details in the private field.

    Best regards,
    Ismael

    in reply to: Form #1352401

    Hi,

    Thank you for the update.

    Where can we check the issue? Please provide the site URL or a direct link to the page with the contact form.

    Best regards,
    Ismael

    in reply to: Zoom slider images #1352400

    Hi,

    Thank you for the clarification.

    There is no such option in the Fullscreen Slider but you should be able to create one using the Layer Slider element. Just create a slider and there should be a zoom option for the slide background or apply it to any of the image layers.

    Best regards,
    Ismael

    in reply to: Personalize footer #1352384

    Hey HulaSlim,

    Thank you for the inquiry.

    You can set a custom page as footer by selecting the 5th or 6th option (Default Footer & Socket Settings) in the Enfold > Footer > Default Footer & Socket Settings, and use Advance Layout Builder to create the content of the custom footer page.

    Best regards,
    Ismael

    in reply to: Background video doesn't load #1352383

    Hey HulaSlim,

    Thank you for the inquiry.

    We may need to access the dashboard in order to see the preview. Please post the login details in the private field, and make sure that the Appearance > Theme File Editor is accessible.

    Did you enable the consent message bar in the Enfold > Privacy & Cookies panel? The privacy settings can prevent videos (youtube, vimeo) from loading, and may require consent from the users.

    Best regards,
    Ismael

    in reply to: Adding a Price & Button to Masonry #1352381

    Hey Ben,

    Thank you for the inquiry.

    The following filter should render a read more text plus the product price below the masonry content.

    add_filter("avf_masonry_entry_content", function($content, $entry, $atts) {
    	$id = $entry->ID;
    
    	if( get_post_type( $id ) == "product" ) {
    		$product = wc_get_product( $id );
    		$content .= "<span class='av-masonry-product-price'>" . $product->get_regular_price() . "</span>";
    		$content .= "<span class='av-masonry-read-more'>Read more</span>";
    	}
    
        return $content;
    }, 10, 3);
    

    but it doesn’t add a button just the words “Read more”.

    You can manually adjust the style of the read more text and make it look like a button with css.

    #top .av-masonry-read-more {
       background: burlywood;
       border-radius: 3px;
       padding: 9px 13px;
    }

    Best regards,
    Ismael

    Hey m,

    Thank you for the inquiry.

    Adding this css code should disable the link of the featured image in the single post pages.

    .single-post .big-preview {
        pointer-events: none;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css modification.

    Best regards,
    Ismael

    in reply to: Can't get OpenStreetMaps to work #1352377

    Hi,

    Thank you for the update.

    We are now able to access the dashboard, but the user account above is not an admin, so we are not able to do anything with the site. Please change the user role to administrator or provide the default admin account so that we can access the dashboard properly.

    Best regards,
    Ismael

    Hey integritive,

    Thank you for the inquiry.

    The elements in the Advance Layout Builder (ALB) are also saved as the default post or page content, so the builder content will also go through the same filter (the_content). Do you get any issues when using the ALB?

    You can also use the avia_builder_precompile filter and retrieve the builder content from a custom field named “_aviaLayoutBuilderCleanData”.

    $content = get_post_meta( get_the_ID(), '_aviaLayoutBuilderCleanData', true );
    

    Best regards,
    Ismael

    in reply to: Google reCAPTCHA is not displayed #1352374

    Hi,

    The Google recaptcha and contact form works properly when we disable the noellmn_add_erecht24_code function in the fuctions.php file. This function loads the usercentrics (UC) scripts. Unfortunately, we are not familiar with the UC extension in general, but there might be an option to automatically allow certain scripts. You may need to contact the script authors for more info.

    Best regards,
    Ismael

    in reply to: Form #1352373

    Hi,

    Yes, that should be also possible. Just inform the users to input multiple email address separated by space (” “) or comma (“, “). The email address field should have any of the following label or placeholder — (‘E-Mail’, ‘Email’, ‘Mail’ ), or try to use the default email address field that comes with a newly added contact form element.

    Best regards,
    Ismael

    in reply to: Woocommerce product category chaos #1352372

    Hi,

    Would you mind setting the user role to administrator? We may have to edit the filter in the functions.php file via the Appearance > Theme File Editor panel.

    Best regards,
    Ismael

    Hi,

    Thank you for the login info.

    We noticed that the Better Search Replace plugin has been installed in the live and dev site. Which entries in the database did you modify? Can we have access to the dev site’s database?

    Best regards,
    Ismael

Viewing 30 posts - 10,681 through 10,710 (of 67,443 total)