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Viewing 30 posts - 10,621 through 10,650 (of 67,443 total)
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  • in reply to: How to stop look background video in color section? #1353425

    Hi,

    But not in the last picture. Instead, the video then jumps back to the first picture.

    Yes, it will go back to the first frame. You may need to implement a script in order to stop the video in the last frame. Please check these threads for more info.

    // https://kriesi.at/support/topic/mp4-video-loop-stopping-at-first-frame-instead-of-last-frame/#post-1270605
    // https://kriesi.at/support/topic/stop-background-video-at-last-frame-and-keep-showing-it/#post-1181735

    Best regards,
    Ismael

    in reply to: How to stop look background video in color section? #1353420

    Hi,

    Thank you for the update.

    The background video in the color section actually stops after playing once — we checked the site on Chrome. Please try to purge the cache, then check the page again.

    Best regards,
    Ismael

    in reply to: woo commerce errror #1353419

    Hi,

    We can see the error with the cart page but we are not yet sure what is causing it. Have you tried disabling the other plugins temporarily?

    Best regards,
    Ismael

    in reply to: woo commerce errror #1353416

    Hi,

    Thank you for the inquiry.

    The error occurred because of the following code in the functions.php file.

    // Disable Gutenberg Editor
    add_filter(<code>use_block_editor_for_post</code>, <code>__return_false</code>);
    

    We edited the line and replaced the backquotes with single quotes.

    Best regards,
    Ismael

    in reply to: How to stop look background video in color section? #1353415

    Hi,

    Thank you for the info.

    I tested it first with 2 videos in a full width slideshow.

    The modification in the previous thread will only work for the color section element. Looping should be disabled on full width slideshow by default. Did you try the color section element?

    Best regards,
    Ismael

    in reply to: Make image NOT take up the full column width #1353414

    Hey navindesigns,

    Thank you for the inquiry.

    You can set padding around the first and third cells to make the images smaller.

    #av-layout-grid-1 .flex_cell:nth-child(1), #av-layout-grid-1 .flex_cell:nth-child(3) {
        padding: 80px;
        top: 50px;
        position: relative;
    }
    

    You may need to replace the selector #av-layout-grid-1 with the custom css class name or custom ID of the grid row element. You can also apply the custom css class name directly to the grid row cells and adjust the css accordingly.

    Best regards,
    Ismael

    in reply to: Mobile has gone weird #1353406

    Hi,

    Thank you for the update.

    The masonry items are responding correctly on mobile view. Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    in reply to: ?alb_elements werden indexiert #1353404

    Hey fredirain,

    Thank you for the inquiry.

    Those are custom element templates in the Advance Layout Builder. Where did you actually see these URLs? Please provide a screenshot or post the login details in the private field.

    // https://kriesi.at/documentation/enfold/custom-element-templates/

    Best regards,
    Ismael

    Hi,

    Sorry about that. For some reason, I integrated a WordPress function in a Javascript file, must have been confused for a moment. Please look for the same line, then replace it with the following code.

    $scoll_target_offset = 100;
    
    if(/Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent)){
        $scoll_target_offset = 10;
    }
    
    $('html:not(:animated),body:not(:animated)').animate({scrollTop: scoll_target - $scoll_target_offset},200);
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after modifying the file.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: How to stop look background video in color section? #1353401

    Hey solf,

    Thank you for the info.

    The suggested modification in the previous thread should have worked. Did you purge the cache before testing the page?

    Please post the site URL in the private field or the actual link to the page containing the color section element with background video.

    Best regards,
    Ismael

    in reply to: Masonry custom link doesnt work #1353398

    Hi,


    @Guenni007
    : I understand. Thank you for that info. We will forward the issue to our channel.

    Best regards,
    Ismael

    Hey Mike,

    Thank you for the inquiry.

    It is a possible that the contact form has been compromised or that a malicious script was able to bypass the basic security check. You may need to enable the recaptcha option in the theme, strengthen the site security or install a different contact form plugin with additional security features, such as Contact Form 7 or WPForms.

    Best regards,
    Ismael

    in reply to: Video link stopped working #1353392

    Hey jkos,

    Thank you for the inquiry.

    Did you set the gallery to open custom links? Please edit the gallery element, go to the Advanced > Link Settings toggle, then set the Image Link settings to the second option (Use custom link).

    Best regards,
    Ismael

    in reply to: Video link stopped working #1353391

    Hey jkos,

    Thank you for the inquiry.

    Did you set the gallery to open custom links? Please edit the gallery element, go to the Advanced > Link Settings toggle, then set the Image Link settings to the second option (Use custom link).

    Best regards,
    Ismael

    in reply to: related posts #1353387

    Hey Veronika,

    Thank you for the inquiry.

    You can use any elements such as magazine, blogs posts or masonry elements to display related entries. Just select the same category as the current post and make sure to set Content > Filter > Offset Number to the second option to disallow duplicate post.

    You can also use this filter in the functions.php file.

    /*
    Removing duplicate blog post (Blog post element must not have offset activated)
    */
    add_filter('avia_post_slide_query', 'enfold_customization_query_custom');
    function enfold_customization_query_custom( $query ) {
        global $post;
        if ( is_single() ) {
            $query['post__not_in'] = array($post->ID);
        }
        return $query;	
    }
    

    Best regards,
    Ismael

    in reply to: Cookie Consent Configuration #1353386

    Hey Mike1050,

    Thank you for the inquiry.

    Which specific cookies are you trying to block? You can adjust the Default Cookie Behavior settings in the Enfold > Privacy & Cookies > Cookie Handling panel. The third and fourth option in the behavior settings should disable all external cookies including maps, youtube and more.

    Best regards,
    Ismael

    in reply to: Adding TikTok for social profiles the correct way #1353174

    Hey peterolle,

    Thank you for the inquiry.

    You can actually use custom images as icons if the font icon is not available. Please check the documentation below.

    // https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options > Using images or non-Fontello icons

    Best regards,
    Ismael

    in reply to: mega menu #1353173

    Hey travwaite,

    Thank you for the inquiry.

    This is possible but it would require significant amount of modification in the theme. Unfortunately, this is beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable.

    Best regards,
    Ismael

    in reply to: Disable overriding the appearance of the select field #1353044

    Hey fancyboxpl,

    Thank you for the inquiry.

    You can use this css code to adjust the style of select element and display its default appearance based on WordPress’ style guide.

    #top select, #top .avia_ajax_form .select, #top .entry-content-wrapper select {
        -webkit-appearance: inherit;
        border-radius: inherit;
        background-image: inherit;
        border-radius: inherit;
        background-position: center right;
        background-repeat: no-repeat;
        background: #FD3 url('data:image/svg+xml;charset=US-ASCII,%3Csvg%20width%3D%2220%22%20height%3D%2220%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Cpath%20d%3D%22M5%206l5%205%205-5%202%201-7%207-7-7%202-1z%22%20fill%3D%22%23555%22%2F%3E%3C%2Fsvg%3E') no-repeat right 5px top 55%;
        padding: 6px 35px 6px 4px !important;
    }
    

    Best regards,
    Ismael

    in reply to: problème d'actualisation suite modification du CSS #1353043

    Hi,

    Thank you for the info.

    Yes, please ask your hosting provider to disable the server cache temporarily.

    The issue is probably due to an incorrect file path. In the private field, we provided the current path of the dynamic stylesheet ( enfold_child.css ) and it is not located where it is supposed to be, which is in the wp-content > uploads > dynamic_avia folder.

    Did you adjust the location of the wp-content > uploads folder?

    Best regards,
    Ismael

    Hi Bernhard,

    Glad to know that you have managed to fix the text flicker issue. Thank you for using the theme and for the kind words. Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Masonry custom link doesnt work #1353040

    Hi,

    have as fallback the image link

    If I am not mistaken, the image opening inside a lightbox is the default masonry gallery link. The third option is available if you don’t require links for the images.

    Best regards,
    Ismael

    in reply to: Adding a Price & Button to Masonry #1353031

    Hi Ben,

    We could add the buy and read more button to the masonry items and make them look like buttons but they won’t be functional in a way because the masonry item itself is already a link. So when you click the buy button or the read more text, it will just redirect to the actual portfolio item page.

    It is possible with a custom script but unfortunately, adding this feature will take significant amount of the time and is beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable.

    Thank you for your understanding.

    Best regards,
    Ismael

    Hi,

    We tried to disable the woocommerce config in the theme by removing everything in the config-woocommerce/config.php file but the product filters still didn’t show in the sidebar and for some reason, the product category page got converted to a default page, so the dummy or default widgets showed.

    We may need the S/FTP accounts for both dev and live site so that we can check the theme/plugin files properly. Please include the info in private field.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Filter being hidden behind enfold header #1353025

    Hi,

    Thanks for the update.

    The filter container becomes scrollable when we remove the prdctfltr_overlay container with this css code.

    .prdctfltr_overlay.prdctfltr_active {
        display: none;
    }
    

    Unfortunately, we are not sure if this modification will affect the filter in any way. Please contact the plugin authors for more info.

    Best regards,
    Ismael

    in reply to: Change order of boxes on mobile #1353024

    Hi,

    Thanks for the info @guenni007. The feature is still in beta, so expect a few hiccups here and there, but the responsive options should work well for basic use. We didn’t encounter any issues with it so far.

    Best regards,
    Ismael

    in reply to: Spacing on mobile menu #1353023

    Hey navindesigns,

    Thank you for the inquiry.

    Did you add this css code?

    span.logo {
        margin-top: 20px;
    }
    

    This css creates an extra space above the logo and the mobile container. Removing that css code or wrapping it inside a css media query for desktop view should remove the space on mobile view.

    Best regards,
    Ismael

    in reply to: Comment submitted but comment form not visible #1353022

    Hey beverlystone,

    Thank you for the inquiry.

    Are you using the Advance Layout Builder (ALB) for your posts? If yes, then you have to manually insert the Comments element from the ALB in order to display the comments form.

    This documentation might help.

    // https://wordpress.com/support/comments/

    Best regards,
    Ismael

    in reply to: H2 Stuck in all caps. #1353021

    Hi,

    Thank you for the inquiry.

    Looks like you are using the default block editor for your portfolio items. Is that intentional? Are you aware of the Advance Layout Builder (ALB)? If not, you might find this builder more user-friendly compare to the default block editor.

    Please check the documentation below for more info about the theme’s Advance Layout Builder.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The ads are displaying properly on that page as well. Please check the screenshot in the private field. Unfortunately, we are not sure why the ads don’t show on your end.

    Best regards,
    Ismael

Viewing 30 posts - 10,621 through 10,650 (of 67,443 total)