Forum Replies Created

Viewing 30 posts - 10,561 through 10,590 (of 67,443 total)
  • Author
    Posts
  • in reply to: WordPress Enfold site loading very slow #1354085

    Hi,

    Thank you for this info @Guenni007!

    We tested the site again using gtmetrix and the TTFB score improved a lot from 19.2s to 7.1s, which is good but still requires a lot of attention. Please follow the recommendations in the following article to shorten the response time between the server and the client,

    // https://gtmetrix.com/reduce-initial-server-response-time.html?wprocket=1

    You can start by installing a cache plugin, do a quick clean up and keep only extensions that are really necessary.

    Best regards,
    Ismael

    in reply to: Post Category Order #1354084

    Hey jaimemerz,

    Thank you for the inquiry.

    Where are you displaying the categories? Are you using a plugin to sort them? You may need to contact the plugin author for additional info about the plugin.

    Best regards,
    Ismael

    in reply to: Tab section resize #1354083

    Hi,

    Thank you for the info.

    You can use this css code to adjust the width of the tab section and align it to the right of the main content container.

    .responsive #top #my-tabs {
        width: 73.5%;
        float: right;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Issue with lightbox and 10web Photo Gallery #1354082

    Hey Hinse,

    Thank you for the inquiry.

    You can apply the class name “noLightbox” to any image or gallery elements where you need the default lightbox disabled. Edit the element, go to the Advanced > Developer Settings toggle, look for the Custom CSS Class field, then input the custom class name.

    Best regards,
    Ismael

    in reply to: Overlapping Sections #1354081

    Hi,

    Thank you for the screenshot.

    You can use columns or grid row elements for the top section and a color section for the bottom section. Applying negative left or right margins to the columns or grid row cells should cause them to overlap with each other.

    Best regards,
    Ismael

    in reply to: Target Blog Post Element Feature image using a tag #1354080

    Hi,

    You will have to retrieve the post tags and include the tag names in the class attribute of the blog post entries. To do that, you have to modify the themes/enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php file directly.

    Please completely erase the content of the postslider.php file and replace it with the following code.

    // https://pastebin.com/YijW2kuU

    Best regards,
    Ismael

    in reply to: Reduce frequency of Privacy Message / Cookie Consent #1354079

    Hey BrendanG,

    Thank you for the inquiry.

    The consent message bar should no longer display once the user accepted the cookies or once they clicked hide notification button. They have to do this for each domain because each domain has its own local cookie storage.

    Best regards,
    Ismael

    in reply to: Masonary Blocks #1353875

    Hey whdsolutions,

    Thank you for the inquiry.

    You can use this css code to adjust the opacity of the masonry caption or content background.

    #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content {
        background: rgba(0,0,0,0.01);
    }
    

    Default background opacity is 0.35.

    Best regards,
    Ismael

    in reply to: sticky burger menu mobile/Ipad version #1353874

    Hi,

    Thank you for the update.

    Would you like to adjust the breakpoint of the content slider entries as well and make the entries full width? Try to include this css code.

    @media only screen and (max-width: 768px) {
    .responsive #top #wrap_all .avia-content-slider-odd .slide-entry.first {
        margin-left: 0;
        width: 100%;
    }
    }

    Best regards,
    Ismael

    in reply to: Alter Sub Categories Menu #1353872

    Hi,

    Thank you for the inquiry.

    2-3.) Try to use this css code to move the toggle to the left on mobile view and adjust its breakpoint to 885px.

    @media only screen and (max-width: 885px) {
        .responsive #top .av-switch-768 .av-menu-mobile-active .mobile_menu_toggle {
            display: block;
            float: left;
        }
    
        .responsive #top .av-switch-768 .av-menu-mobile-active .av-subnav-menu {
            display: none;
        }
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css, then purge the cache.

    Best regards,
    Ismael

    in reply to: Non-clickable area in the upper-region of a website #1353870

    Hi,

    No problem! Please feel free to open another thread if you have more questions about the theme. We will close this topic for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Target Blog Post Element Feature image using a tag #1353869

    Hi,

    Thank you for the update.

    How did you apply the tag-sold class name to the gallery? Unfortunately, you cannot apply the same class name directly to the item in the blog posts grid, so using the css code the we previously suggested is necessary.

    Best regards,
    Ismael

    in reply to: Masonry not loading categories correctly #1353867

    Hi,

    Glad to know that this issue has been resolved. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Customize Easy Slider #1353866

    Hey joshuabcohen,

    Thank you for the inquiry.

    You can use this css code in the Enfold > General Styling > Quick CSS field to adjust the style of the slider caption title.

    .responsive #top .avia-slideshow .avia-caption-title {
        font-weight: 600;
        line-height: 1.2em;
        font-size: 34px;
    }

    Best regards,
    Ismael

    in reply to: Make image NOT take up the full column width #1353864

    Hi,

    Great! Glad to know that you managed to solve the mobile view issue. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Product Archiv with products only #1353863

    Hi,

    but I nedd the org. achive

    Would you mind explaining it a bit? Are you trying to display the parent categories to a page? The shortcode that we suggested above should help.

    If you are using another plugin, asking the plugin authors will help.

    Best regards,
    Ismael

    in reply to: Overlapping Sections #1353860

    Hey jaimemerz,

    Thank you for the inquiry.

    The screenshot in the private field is not accessible. Would you mind providing the screenshot again using a different image hosting? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    in reply to: Trying to Overlap Elements #1353859

    Hi,

    Thank you for the update.

    You can use this css code to pull the color-section-1 upwards and over the top-section.

    #top .color-section-1 {
        margin-top: -50px;
    }

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    Hi,

    It would be difficult to know because the issue doesn’t exist anymore, no errors to trace or debug. It might be an issue with the server or the database, a temporary hiccup or it could be anything. Please feel free to open another thread if you encounter the issue again.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: WPML flag on menu mobile problem #1353857

    Hey jb84,

    Thank you for the inquiry.

    Did you sync or translate the main menu? If you haven’t done so, please check the following documentation for more information about menu translations.

    // https://wpml.org/documentation/getting-started-guide/translating-menus/troubleshooting-menu-translations-when-using-the-default-language-as-a-fallback/

    Let us know if you need more help.

    Best regards,
    Ismael

    in reply to: Gallery custom link #1353856

    Hey soltner,

    Thank you for the inquiry.

    Did you try resetting the gallery’s Advanced > Link Settings > Image Link to the second option (Use custom link)? Default is set to lightbox linking.

    Best regards,
    Ismael

    in reply to: Search a specific category in portfolio items. #1353768

    Hi,

    Sorry about that. The post type should be set to portfolio and not portfolio_entries. Please look for these lines..

    $params['post_type'] = 'portfolio_entries';
    

    .. and replace it with:

    $params['post_type'] = 'portfolio';
    

    Best regards,
    Ismael

    in reply to: Customize Tag/Archive page #1353766

    Hey evtrans,

    Thank you for the inquiry.

    We can set the tag.php template file to use the List Layout – Simple (Title and meta information only) or the bloglist-compact style.

    Please edit the tag.php file, remove everything and replace it with the following code.

    // https://pastebin.com/MGAuXc3x

    Best regards,
    Ismael

    in reply to: problems with Pinterest #1353760

    Hi,

    Thank you for the info.

    Did you immediately import the parent theme options right after activating the child theme? Yes, please open a new thread and post the login details in the private field. We will close this one for now.

    Best regards,
    Ismael

    Hey dudeto29,

    Thank you for your patience.

    Where can we check this issue? Please post the site URL in the private field including the login details for the dashboard, if possible.

    Have you tried disabling the plugins temporarily and check if it affects the loading speed of the inner pages?

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Unfortunately, we are still unsure why the category sort is not working correctly. Can we deactivate the plugins temporarily? We may need to access your file server in order to debug the issue further. Please post the S/FTP details in the private field.

    Best regards,
    Ismael

    Hi,

    Glad to know that you have managed to fix the issue with the slider. Regarding the full width submenu, please try to add this script in the functions.php file.

    // additional custom scripts
    function ava_custom_script_mod() { 
    ?>
        <script>
        (function($)
        {
            // replace fullwidth sub menu placeholder text
            $(".av-current-placeholder").text("Categories");
        })(jQuery);
        </script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script_mod');
    

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Product Archiv with products only #1353752

    Hey Mike61,

    Thank you for the inquiry.

    This should be possible with the default Woocommerce shortcode.

    [product_categories parent="0"]
    

    Setting the parent attribute to 0 should display the top level category only. Please check the documentation below for more info about the shortcode.

    // https://woocommerce.com/document/woocommerce-shortcodes/#section-13

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    You can use this css code to hide the “view all results” button from search results container.

    a.av_ajax_search_entry.av_ajax_search_entry_view_all {
        display: none !important;
    }
    

    And if you want to adjust the layout of the search results page, look for the search.php and the includes > loop-search.php files within the theme directory.

    Best regards,
    Ismael

    in reply to: Search String Indexed though Blocked #1353749

    Hi,

    Thank you for the update.

    You may need to create a rule in the robot.txt file to disallow URLs with the search parameter. Please check the following link to learn more about the robot.txt file.

    // https://developer.mozilla.org/en-US/docs/Glossary/Robots.txt

    The following rule should exclude search pages or any URLs with the search parameter.

    Disallow: /*?s=*
    

    Best regards,
    Ismael

Viewing 30 posts - 10,561 through 10,590 (of 67,443 total)