Forum Replies Created

Viewing 30 posts - 10,531 through 10,560 (of 67,443 total)
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  • in reply to: Google Pagespeed load video twice #1354462

    Hey mvi,

    Thank you for the inquiry.

    The browser actually streams the video or load it partially, but it is not loaded twice. You can check the status code of the resource in the screenshot below.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwGtIJpqGwdkeZ2EV?e=SqLb35

    More info about status code 206.

    // https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/206

    Also, please note that media files including mp4 videos will still be preloaded even when the elements that contain them are hidden.

    Best regards,
    Ismael

    in reply to: Best way to replace PDFs in WP in 2022 #1354461

    Hey m,

    Thank you for the inquiry.

    The following plugin should allow you to replace existing media files including PDFs.

    // https://wordpress.org/plugins/enable-media-replace/

    You can also replace the file by manually uploading the updated version with the same name via S/FTP.

    Best regards,
    Ismael

    in reply to: Critical error from your plug-in #1354460

    Hey mlustig,

    Thank you for the inquiry.

    Which specific error are you getting? You may have to update the theme from version 4.8.9 to 4.9.2.3, then upgrade it again once the latest version (5.0) of the theme is available, which is going to be available very soon. Please make sure to toggle or to temporarily disable the Enfold > Performance > File Compression settings after doing the upgrade.

    Best regards,
    Ismael

    Hey StrategyDriven,

    Thank you for the inquiry.

    We checked the home page but we didn’t find any issues with the images in it. Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Thanks!

    Best regards,
    Ismael

    Hi!

    and Chrome shows a spin wheel until all the elements are loaded

    Have you tried disabling the site Page Preloading option? You can find it in the Enfold > Theme Options panel. This should disable the spinning wheel and immediately show the available content on page load.

    Best regards,
    Ismael

    Hi,

    You are very welcome! Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Blog list text is not showing, just the title #1354454

    Hi,

    Great! Glad to know that this has been resolved. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Tab section titles of every tab length #1354453

    Hey ftt123,

    Thank you for the inquiry.

    You can use this css code to adjust the width of the tab section title container.

    .av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image {
        width: 200px;
    }
    

    Default width is 90px.

    Best regards,
    Ismael

    in reply to: Issue with lightbox and 10web Photo Gallery #1354451

    Hi,

    No problem! Glad to know that the solution worked. Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Individuelle Navigation auf verschiedenen Seiten #1354450

    Hey Alexandra,

    Thank you for the inquiry.

    1.) Are you trying to display a different set of menu items for each page? This should be possible with the help of a plugin such as the following.

    // https://wordpress.org/plugins/if-menu/
    // https://wordpress.org/plugins/conditional-menus/

    2.) This not possible, unfortunately. The full demo will be imported to the site and will override the current theme settings.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Issues with bundled Layerslider #1354275

    Hi,

    Thank you for the update.

    Where can we check the slider? Please provide the site URL in the private field. It is possible that the image (1500x598px) has been included in the srcset attribute to make the slider images more responsive. With the srcset attributes, browsers will be able to automatically select an appropriate image size based on the current screen width and resolution.

    Best regards,
    Ismael

    in reply to: Underline on main menu when active #1354273

    Hi,

    It seems to be working correctly on our end as shown in the screenshot below. Please make sure to purge the cache or try to check the site on incognito mode.

    Regarding the blog link, try to set the blog page as the parent page of the category pages.

    // https://wordpress.org/support/article/pages/#to-create-a-subpage

    Best regards,
    Ismael

    • This reply was modified 3 years, 9 months ago by Yigit. Reason: Moved screenshot to private content field upon request

    Hi,

    The sorting works fine when the plugins are deactivated — works properly on our local installation as well. Unfortunately, we are not yet sure which plugin is actually causing the issue. Please try to deactivate all plugins, then activate them again one at a time to find the one that is causing the error.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    We tested the performance of one of the posts using Gtmetrix and according to the report, the post completely loads around 3.4s with time-to-first-byte around 800ms. This can be improved by installing a cache plugin such as WP Super Cache or WP Fastest Cache. Following the recommendations in the following articles should also help.

    // https://gtmetrix.com/wordpress-optimization-guide.html
    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    You can find the gtmetrix report in the link below.

    // https://gtmetrix.com/reports/dsign.bg/0n1qEUDG/

    Best regards,
    Ismael

    in reply to: Play a video on the Blog #1354268

    Hi,

    You’re very welcome! Glad we could be of help. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Underline on main menu when active #1354267

    Hey Paul,

    Thank you for the inquiry.

    Try to replace the css with the following code.

    .avia-menu-fx {
        bottom: -1px;
        height: 3px;
    }
    

    This should adjust the height of the default menu indicator. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

    Hi,

    Deactivating the plugins didn’t help and we tried to debug the issue directly in the portfolio.php file but we cannot figure out what is causing the issue. We have forwarded the issue to our channel.

    You may need to temporarily disable the sorting option by adjusting the Content > Sorting > Sortable settings.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Product Archiv with products only #1354100

    Hi,

    UPDATE: This might be possible without editing the file. Please go to the Appearance > Customize panel, look for the Woocommerce > Product Catalog tab, then select the first or third option in the Category display settings.

    Best regards,
    Ismael

    in reply to: Product Archiv with products only #1354099

    Hi,

    This is possible but it will require modifications that are beyond the scope of support. You will have to directly modify or override the plugins/woocommerce/templates/content-product-cat.php file in order to display the actual products of a parent category instead of the subcategory thumbnails.

    This documentation might help.

    // https://woocommerce.com/document/template-structure/

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Search a specific category in portfolio items. #1354098

    Hi,

    Thank you for following up.

    The site is currently on maintenance mode, so we were not able to check the search field. Please post the login details in the private field and make sure that the Appearance > Theme File Editor is accessible so that we can test the modification properly.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    It might not be working properly now because of the deprecated load function. Try to replace the whole script with the following code.

    add_action('wp_footer', 'ava_custom_scripts', 999);
    function ava_custom_scripts()
    {
    ?>
    <script>
        (function($){
            // automatically open first portfolio grid item
            $(document).ready(function() {
                setTimeout( function() {
                    var grid = $('.grid-links-ajax');
    
                    if( grid ) {
                        grid.find('a:first').trigger('click');
                    }
                }, 100);
            });
        })(jQuery);
    </script>
    <?php
    }
    

    Please make sure to purge the cache and remove the browser history before testing the page.

    Best regards,
    Ismael

    in reply to: Alter Sub Categories Menu #1354096

    Hi,

    When clicking on the menu/categories link, one of the categories is appearing to the right of the menu button rather than below like the rest of the categories.

    Sorry about that. Please look for this code..

    
    .responsive #top .av-switch-768 .av-menu-mobile-active .mobile_menu_toggle {
        display: block;
        float: left;
    }
    

    .., then replace it with:

    .responsive #top .av-switch-768 .av-menu-mobile-active .mobile_menu_toggle {
        display: block;
        text-align: left;
    }

    This should prevent the first menu item from floating beside the menu toggle.

    Best regards,
    Ismael

    Hi,

    No problem! Glad we could be of help. Please let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    The long title gets a line break on small screens (less than 447px) what makes the toggle higher

    But the toggle is visible? Unfortunately, the script doesn’t take the height of the toggle title into account. You may need to hire a freelance developer if you need to further adjust the script and make it consider or calculate every related elements in the page.

    Best regards,
    Ismael

    in reply to: Install theme with predetermined demo import #1354092

    Hey drzatcodcan,

    Thank you for the inquiry.

    This should be possible but it is not available as of the moment. You may need to hire a freelance developer to create a script or function that automatically installs a specific demo or import its dataset in the database when the custom child theme is activated.

    Best regards,
    Ismael

    in reply to: Customize Hospot-Tooltip #1354091

    Hi,

    Thank you for the update.

    Where are you testing this? Please provide the link to the page so that we can check it.

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css modifications to regenerate the stylesheets or css files.

    Best regards,
    Ismael

    Hey solf,

    Thank you for the inquiry.

    You should be able to adjust the mobile menu activation point in the Enfold > Main Menu > General > Menu Items for mobile settings. Selecting the second option should make the mobile menu display on tablet view or browser width below 990px.

    Best regards,
    Ismael

    in reply to: Column widths of table #1354089

    Hey whdsolutions,

    Thank you for the inquiry.

    Try to use this css code to adjust the width of the columns in the table with the unique ID (UID) av-tm6a-293684b59095412a37110c873b903ed6.

    .av-tm6a-293684b59095412a37110c873b903ed6 table tbody tr td:nth-child(1) {
        width: 22%;
    }
    
    .av-tm6a-293684b59095412a37110c873b903ed6 table tbody tr td:nth-child(2) {
        width: 58%;
    }
    
    .av-tm6a-293684b59095412a37110c873b903ed6 table tbody tr td:nth-child(3) {
        width: 20%;
    }
    

    You can also apply a custom css class name or ID to the table element and replace the autogenerated UID.

    // https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Gallery custom link #1354088

    Hi,

    Thank you for the inquiry.

    Where did you place the scrollToTab script or function? We checked the functions.php file in the child theme but we didn’t find the function there.

    Best regards,
    Ismael

    in reply to: events / events #1354086

    Hey Martin,

    Thank you for the inquiry.

    You can use this filter in the functions.php file to remove the duplicate breadcrumb trail.

    add_filter( 'avia_breadcrumbs_trail', 'avia_breadcrumbs_trail_mod', 50, 2 );
    function avia_breadcrumbs_trail_mod( $trail, $args ) {
            // remove duplicate events trail
    	if ( tribe_is_events_home() ) {
    		unset ($trail[1]);
    	}
    	return $trail;
    }
    

    Please make sure to purge the cache after adding the filter.

    Best regards,
    Ismael

Viewing 30 posts - 10,531 through 10,560 (of 67,443 total)