Forum Replies Created

Viewing 30 posts - 10,441 through 10,470 (of 67,443 total)
  • Author
    Posts
  • in reply to: Problemi nei pulsanti slider homepage? #1356671

    Hi,

    Glad to know that the update fixed this issue. Please feel free to open another thread if you have more questions regarding the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Phone info realignment #1356668

    Hi,

    No problem. Glad we could be of help. Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Content not showing #1356666

    Hey tcampaner,

    Thank you for the inquiry.

    We were getting a script error in the console whenever we check the site and it is being generated from the compressed scripts, so we temporarily disabled the Enfold > Performance > File Compression settings, which seems to have fixed the issue. The sliders and the hotspot elements are now working properly.

    Please make sure to purge the cache or remove the browser cache before attempting to check the page.

    This was the error in the console in case you are interested.

    avia-footer-scripts-…62b9fabc3ec01.js:58 Uncaught SyntaxError: Unexpected token '!'
    

    Best regards,
    Ismael

    in reply to: H1 and H2 titles too big for smartphones #1356662

    Hi,

    Great! Good to know that this topic has been resolved. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    Hey HulaSlim,

    Thank you for the inquiry.

    We cannot really see any issues with the separator element. The separator above the “ANIMER LE PATRIMOINE D’UN SOUFFLE DE VIE” heading for example is 70px tall as defined, but there is an extra space or gap after it because the special heading element itself has a 50px top margin by default.

    Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Thanks!

    Best regards,
    Ismael

    in reply to: 14days trials available? #1356659

    Hey Allen Lee,

    Thank you for the inquiry.

    There is no free trial available for this theme, but we do know that you can ask Themeforest for a refund within a period of time and it is only available under certain circumstances. For more info, please check the following documentation.

    // https://themeforest.net/page/customer_refund_policy

    And you don’t need another license for a staging or development site.

    // https://themeforest.net/licenses/faq

    Best regards,
    Ismael

    in reply to: Menu create # in url after update #1356582

    Hi,

    I am not aware of any changes in that element, the mobile menu remains the same in the later versions of the theme as far as I know. However, we do know that the hashtag occurs because the href attribute of the link element inside the av-burger-menu-main contains a hashtag.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We have added this code in the Quick CSS field to adjust the mobile menu position and remove the space for the widget container.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #header, .responsive #top #header #header_meta, .responsive #top #header #menu-item-search a, .responsive #top #header a.cart_dropdown_link, .responsive #top #header #header_main nav .social_bookmarks, .responsive #top #header #header_main .inner-container .logo, .responsive #top #header #header_main .inner-container .main_menu, #top #header #header_main .container.av-logo-container .inner-container {
        display: block !important;
      }
    
      .responsive #top #wrap_all .main_menu {
        position: absolute !important;
      }
    }
    

    We also disabled the Enfold > Performance > File Compression settings temporarily. You can enable it back once you are done configuring the site.

    Best regards,
    Ismael

    Hey Ramiro,

    Thank you for the inquiry.

    Are you trying to prepend the name of the sender to the autoresponsder subject? Please try to use this filter in the functions.php file.

    add_filter("avf_contact_form_autoresponder_mail", function($mail_array, $new_post, $form_params, $class) { 
         $mail_array["Subject"] = "Hello " . $new_post["2_1"];
    
         return $mail_array;
    }, 10, 4);
    

    You may need to adjust the 2_1 with the actual ID of the name field. The number 2 refers to the order of the field in the contact form. So if the name field is the third field in the form, you have to replace 2_1 with 3_1.

    Best regards,
    Ismael

    in reply to: Lightbox and background scroll #1356578

    Hey Guenter,

    Thank you for the inquiry.

    We are not seeing any difference with the lightbox in the 2017 and the parallax demo. Would you mind providing a screenshot?

    We checked the lightbox in the following demo pages.

    // https://kriesi.at/themes/enfold-parallax/#portfolio
    // https://kriesi.at/themes/enfold-2017/portfolio-item/imac-revolution/

    Are you trying to disable scrolling when lightbox is opened? There seems to be no dedicated option for it based on the documentation.

    // https://dimsemenov.com/plugins/magnific-popup/documentation.html

    Best regards,
    Ismael

    Hi,

    Thanks for the login info.

    Did you change the login URL? We cannot access the login page using the default login and admin path. Please post the custom login URL so that we can check the dashboard.

    Best regards,
    Ismael

    in reply to: Background Images #1356576

    Hey max2consulting,

    Thank you for the inquiry.

    The background images will still not be lazy loaded even when they are applied as inline css. You have to create a script that dynamically creates an invisible image element, load the corresponding image resource, then apply it back as background image to the designated element. This is not available in the theme out of the box but you may be able to use the following plugin.

    // https://wordpress.org/plugins/lazy-load-images-and-background-images/

    Best regards,
    Ismael

    in reply to: Testimonials: Auto Function stopped working #1356575

    Hi,


    @tremblayly
    : You may need to disable the cache and file compression plugins temporarily. Have you done that already?

    Best regards,
    Ismael

    in reply to: Enfold and Siteground Optimizer #1356574

    Hey briandeeney,

    Thank you for the inquiry.

    Based on the report above, the cookie is generated because of a PHP session. Are you using a Portfolio or Masonry element in the page?

    set-cookie: PHPSESSID=1fe40ca1c6cac0e5a81c05d365b85b9a; path=/
    

    You can disable the session cookie by adding this code in the functions.php file.

    add_theme_support( 'avia_no_session_support' );
    

    Best regards,
    Ismael

    in reply to: Turn off Animations #1356571

    Hi,

    Where can we check the issue? Please open a new thread and provide a link to the site so that we can test the issue properly. Make sure to update the theme to version 5.0.1 and toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Vertical column overlap #1356419

    Hi!

    Thank you for the update.

    We were just informed that there is actually an option for it in the column element’s Styling > Highlight panel where you can highlight a column and make it bigger. Hope that helps.

    Regards,
    Ismael

    Hey navindesigns,

    Thank you for the inquiry.

    You have to manually edit the read more text in the enfold/config-templatebuilder/avia-shortcodes/postslider/postslider.php file around line 827. Look for this code.

    $permalink = '<div class="read-more-link"><a href="' . get_permalink( $the_id ) . '" class="more-link">' . __( 'Read more', 'avia_framework' ) . '<span class="more-link-arrow"></span></a></div>
    ';
    

    Best regards,
    Ismael

    in reply to: White space separator has too much space #1356369

    Hey vivify77,

    Thank you for the inquiry.

    It seems to add a default 50 pixels or so

    You might be looking at a default padding of a generic color section, which is automatically added to the page to contain orphaned elements or elements that are not inside any containers (color section, grid row etc).

    Try to wrap the separator inside another color section, edit the color section and set its Layout > Margin & Padding > Section Padding to No padding. You can also set a custom top and bottom margin if necessary.

    Best regards,
    Ismael

    Hey Suze,

    Thank you for the inquiry.

    You cannot assign a different header on mobile view but you can use this css code to hide the header widgets and adjust the position of the logo and the mobile menu.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
    
      .responsive #top #header #header_main .inner-container .widget {
        display: none;
      }
    
      .header_color .av-hamburger-inner, .header_color .av-hamburger-inner::before, .header_color .av-hamburger-inner::after {
        background-color: #85a8b4;
      }
    
      .responsive #top #wrap_all .main_menu {
        top: 38px;
        height: 80px;
        left: auto;
        right: 0;
        display: block;
        position: absolute;
      }
    
      .responsive #top #header #header_main .inner-container .logo {
        display: block;
      }
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    This a screenshot of the header after adding the above css.

    // https://1drv.ms/u/s!AjjTfXSRbKTvwG-grht5ZEfviqtJ?e=BGO0fq

    Best regards,
    Ismael

    in reply to: Phone info realignment #1356366

    Hey Swarez,

    Thank you for the inquiry.

    Are you referring to the phone number in the first footer column? It is already centered when we checked, but you can use this css code just in case.

    #footer #custom_html-7 .textwidget {
        text-align: center;
    }
    

    Best regards,
    Ismael

    in reply to: Masonry Grid modification #1356365

    Hi,

    Sorry about that. Please try to replace margin-top with margin-bottom. The effect should be the same without losing the first entry.

    .responsive #top .av-masonry-entry {
        margin-bottom: -190px;
    }
    

    Best regards,
    Ismael

    in reply to: Menu create # in url after update #1356363

    Hi,

    Yes, the script should work as long as the open-burger-menu element is present. On click, it will trigger the “.av-burger-menu-main a” element and open the burger menu, scroll to the current position, which should override the scroll issue, then remove the hashtag from the URL.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Styles from backend doesnt work for en-version #1356362

    Hi,

    You should not duplicate the page and you have to use WPML’s Translation Editor when translating pages that were built using the Advance Layout Builder. Please check the documentation below for more info.

    // https://wpml.org/documentation/translating-your-contents/page-builders/

    Best regards,
    Ismael

    Hi,

    Looks like it defaults to the “large” thumbnail when using the list style. Please try to edit the enfold/config-templatebuilder/avia-shortcodes/portfolio/portfolio.php file and look for this code around line 1470.

    //	create array with responsive info for lightbox
    				$img = Av_Responsive_Images()->responsive_image_src( $attachment->ID, 'large' );
    

    Replace “large” with “full”.

    //	create array with responsive info for lightbox
    				$img = Av_Responsive_Images()->responsive_image_src( $attachment->ID, 'full' );
    

    Best regards,
    Ismael

    in reply to: Avia Post CSS showing up in broken links report #1356359

    Hey GWS,

    Thank you for the inquiry.

    Have you tried excluding the /uploads/avia_posts_css folder from search? This can be done via robots.txt file.

    // https://developers.google.com/search/docs/advanced/robots/create-robots-txt

    There is also the option to disable the posts css files completely using this filter in the functions.php file.

    function custom_avf_post_css_create_file( $create ) {
    	return false;
    }
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
    

    This will prevent the theme from generating dedicated stylesheets for each posts and pages, and add the custom styles inline.

    Best regards,
    Ismael

    Hey emilconsor,

    Thank you for the inquiry.

    Is it working correctly when the cache and compression plugins are disabled? You should also try to toggle or temporarily disable the Enfold > Performance > File Compression settings, see if it regenerates the posts css files properly.

    Best regards,
    Ismael

    in reply to: Vertical column overlap #1356357

    Hi envapk2!

    Thank you for the inquiry.

    The middle column is larger than the other two because of this css property, which controls the parallax effect.

    element.style {
        transform: matrix3d(1.1, 0, 0, 0, 0, 1.1, 0, 0, 0, 0, 1, 0, 0, -240, 0, 1);
    }
    

    The first value 1.1 scales or enlarge the column, which is why it is wider than the left and right columns. Not yet sure if this is intentional. We will forward the thread to our channel.

    Cheers!
    Ismael

    in reply to: Masonry Gallery fill in color for transparent PNG #1356355

    Hi Marina!

    Thank you for the inquiry.

    We are not yet sure what you are trying to do with the masonry element. Would you mind providing another screenshot of the area that you would like to adjust? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    in reply to: Blog Grid Thumbnail Size #1356354

    Hey navindesigns!

    Thank you for the inquiry.

    You can set a different thumbnail size in the Blog Posts element’s Styling > Appearance > Preview Image Size settings. The default size of the portfolio thumbnail, which is the thumbnail currently selected, can be also adjusted using the following plugin.

    // https://wordpress.org/plugins/simple-image-sizes/

    Best regards,
    Ismael

    in reply to: Yoast Schema Integration #1356230

    Hey!

    For the meantime, we created a plugin around the wpseo_schema_graph_pieces filter, which should append the accordion or FAQ markup to Yoast’s main schema graph. You can now disable the theme’s schema markup without losing the FAQ markup from the accordion element.

    // https://github.com/KriesiMedia/enfold-library/tree/master/integration%20plugins/3rd%20party%20plugins/Avia%20Yoast%20Schema%20Pieces

    We will try to include more builder elements if necessary. Please let us know if the plugin is working well on your end.

    Cheers!
    Ismael

Viewing 30 posts - 10,441 through 10,470 (of 67,443 total)