Hi,

Yes, that should be enough, and as @Guenni007 pointed out above the Amazon menu is not really that intuitive and the site would be better off with a simple menu.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the info.

Did you purge the Litespeed cache and disabled the Enfold > Performance > File Compression settings after upgrading the theme? Doing this will ensure that latest scripts and stylesheets are loaded. If the issue persists, please enable the error logs and set the installation to debug mode so that we can check for errors.

// https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

Best regards,
Ismael

Hi,

Thank you for the update.

So this implies that the expected fallback should be somehow implemented right ?

Yes, you are correct. But it looks like the option is not yet available and upon reviewing the code, the video doesn’t actually look for fallbacks or I just missed something. We will forward this issue to our channel.

For the meantime, please try to edit the enfold/framework/php/function-set-avia-frontend.php file and look for this code around line 898.

$html5_files = $video;

We will add a filter by replacing the code with:

$html5_files = apply_filters( "avia_html5_video_files", $video );

You can then use this code in the functions.php file to manually define fallbacks for a specific video.

add_filter("avia_html5_video_files", function($videos) {
    if ( ! strpos($videos["web"], "world-video.web") === false) {
       $videos["mp4"] = "https://site.com/wp-content/uploads/world-video.mp4";
       $videos["ogv"] = "https://site.com/wp-content/uploads/world-video.ogv";
    } 

    return $videos;
}, 10, 1);

This checks if the name of the video is “world-video.webm”, then assign fallbacks for mp4 or ogv.

Best regards,
Ismael

Hi,

Thank you for the info.

Did you set jQuery to load in your footer? The script is not working because according to the browser console “jQuery is not defined”, which means that either jQuery is actually not loaded or the script loads before the jQuery library. To fix the issue, we adjusted the priority of the wp_footer hook to 999 to make sure that the script loads after the library.

Best regards,
Ismael

Hi,

Great! Good to know that you have found the issue. Let us know if you have more questions.

Best regards,
Ismael

Hi,

Thank you for the info.

The following script should create the quantity buttons once the shop table has been loaded. Please add it in the functions.php and make sure to remove the cache before checking the page.

function ava_custom_js_script() { ?>
    <script>
        (function($) {
            // apply quantity button to otfw shop table 
            // https://kriesi.at/support/topic/woocomerce-wholesale-tabel-problem/
            $(document).on("otfwtable_shown", function() {
                setTimeout( function() {
                    avia_apply_quant_btn();
                }, 150);
            });
        })(jQuery);
	</script>
    <?php
}
add_action('wp_footer', 'ava_custom_js_script', 999);

Best regards,
Ismael

Hi,

Have you tried using this filter to disable lazy loading for a specific image?

function avf_skip_loading_lazy_image_42_large( $value, $image, $context ) {
    if ( 'the_content' === $context ) {
        $image_url = wp_get_attachment_image_url( 42, 'large' );
        if ( false !== strpos( $image, ' src="' . $image_url . '"' ) {
            return false;
        }
    }
    return $value;
}
add_filter(
    'wp_img_tag_add_loading_attr',
    'avf_skip_loading_lazy_image_42_large',
    10,
    3
);

This will disable the lazy loading attribute for the image with the ID 42.

Best regards,
Ismael

Hey Leo,

Thank you for the inquiry.

Looks like you are using the Advance Layout Builder (ALB) for the products, which is why they are not displaying in their default style or layout. Which part of the product page are you trying to adjust?

You can open a new thread or ticket in this inquiry form.

// https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Ismael

Hi,

We tested the parallax effect of the layer slider on mobile view but it seems to be disabled, which is probably due to performance reasons. Parallax effects could degrade the rendering performance of the page a bit specially on devices with limited resources because it has to transform the element dynamically based on the cursor or scroll position. This is probably why the effect is disabled on mobile devices.

Best regards,
Ismael

Hey!

UPDATE: You can also adjust the css > layout.css file using the code below.

// https://pastebin.com/93FsnV6f

Best regards,
Ismael

Hi,

Thank you for the info.

Did you set the (Email address hidden if logged out) as the from address? This should automatically whitelist any messages coming from the contact form. If you are not seeing the messages in your inbox, please try to check the junk or spam folder. If this is still not working, please post the login details in the private field so that we can check the issue further.

Best regards,
Ismael

Hey jnightingale,

Thank you for the inquiry.

The site is actually using a very old version of the theme, 4.6.1, which is probably why the auto-update is not working. The latest version is now 4.8.9.1, which is available from your Themeforest account. You may need to manually update the theme via FTP this once. Please check this documentation for more info on how to manually update the theme.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

Thank you for the info.

We updated the enfold\config-templatebuilder\avia-shortcodes\gallery\gallery.php file as instructed in the previous thread. The title of the page should not display above the gallery anymore.

Best regards,
Ismael

Hey aboderc,

Thank you for the inquiry.

The password for the username above is invalid, so we were not able to check the post. Please check the info carefully or create a different login account. A screenshot of the layout issue will also help.

Best regards,
Ismael

Hey tonyiatridis,

Thank you for the inquiry.

This issue will be fixed on WordPress 5.9.1. For the meantime, you have to add this code in the functions.php file to enable the gallery sorting back.

function ava_custom_css_admin_mod() {
    echo '<style>
      .wp-core-ui .attachments:after {
          visibility: hidden;
          display: block;
          font-size: 0;
          content: " ";
          clear: both;
          height: 0;
      }
    </style>';
}
add_action('admin_head', 'ava_custom_css_admin_mod');

Best regards,
Ismael