Hi,

Glad to know that the modifications are working. Regarding the error, it seems to be another issue on its own. We will forward it to our channel for further investigation. Please feel free to open another thread if you have more questions regarding the theme.

Best regards,
Ismael

Hi,

Thank you for the update.

We didn’t find any errors in the home page either. Please check the screenshot in the private field. Did you add any custom elements (scripts, shortcodes, html etc) in home page that does not exist on other pages?

Best regards,
Ismael

Hey Claudia,

Thank you for the inquiry.

Have you tried adding an Icon element to the page? Unfortunately, there is no option to add a scroll down arrow to the submenu element but you can use this css code to manually add a static and unclickable arrow icon to the menu container.

#menu-pessopsychodrtiefen:before {
    content: "";
    font-family: "entypo-fontello";
    position: absolute;
    left: 10px;
    top: 15px;
    color: #ffffff;
}

Best regards,
Ismael

Hi,

Yes, please post the login details in the private field so that we can check the settings. Did you try purging the cache after editing the magazine elements’ offset settings?

Best regards,
Ismael

Hi,

Thank you for the update.

Where can we see the slider? We might be able to adjust the slider height using css. Please post the site URL in the private field so that we can check the element directly.

Best regards,
Ismael

Hey Alexander,

Thank you for the inquiry.

Looks like you have added a variety of content in the tab sections element. The element actually works best when the tabs contain the same type of content, preferably with the same layout as shown in the following demo.

// https://kriesi.at/themes/enfold-2017/elements/tab-section/#bbpress-forums

To fix the issue temporarily, please try to use this css code.

@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */
  body .container_wrap .av-layout-tab {
    max-width: 100vw !important;
  }
}

Best regards,
Ismael

Hi,

Thanks for the update.

Looks like you are already using version 4.9 which contains the patch for this particular issue. But to enable it and to remove the cloned elements, we added this code in the functions.php file.

add_theme_support( 'avia_post_css_slideshow_fix' );

We temporarily disabled the WP Rocket plugin.

Best regards,
Ismael

Hey haeril,

Thank you for the inquiry.

Do you have the original purchase code or license for the theme? You can find more info about the Enfold theme on Themeforest. Please check the link below.

// https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

Best regards,
Ismael

Hi,

Glad to know that the gallery is now displaying properly. Regarding the dashboard, looks like you have installed and activated some plugins, and one or more of these extensions might be affecting the loading speed of the backend. Is the site on a shared hosting? Increasing the PHP memory limit or upgrading to dedicated or a faster server should help. Please ask your hosting provider to increase the PHP memory limit to at least 256MB.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

the About image is still displaying at a smaller size

The image in the about page is actually larger when we checked. Please make sure to purge the cache or switch to incognito mode to make sure that you are not viewing a cached version of the page. You can check the screenshot of the About page in the private field.

Best regards,
Ismael

Hi Mike,

Did you completely trashed the deleted post before creating the page with the same name? It could be the cause of the issue but we can’t be sure. We will close this thread for now. Let us know if the issue occurs again.

Best regards,
Ismael

Hi,

Thank you for the info.

The File Compression Settings are enabled, we did not change those.

You may need to disable the file compression settings temporarily after adding the css. And make sure that there are no invalid css code in the Quick CSS field and in the child theme’s style.css file. Please make sure to purge the cache before checking the page.

Best regards,
Ismael

Hi,

You are using a very old version of the Safari browser, which is no longer supported. The last update for Safari 9 was around 2015. You can check latest version of the Safari browser in this list.

// https://developer.apple.com/documentation/safari-release-notes

Please feel free to open another thread if you have more questions regarding the theme. We will close this one for now.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the info.

As @Rikard mentioned, there is a copy of the footer.php file in the child theme, which requires updating. Please get a copy of the footer.php file from the parent theme and override the current one. Make sure to purge the cache after updating the template file.

Best regards,
Ismael

Hi,

Thank you for the update.

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code, and make sure to purge the cache before checking the page. To create more space for the comments and for further modifications, please add this css code.

@media only screen and (max-width: 480px) {
  /* Add your Mobile Styles here */
  .sidebar_right .comment_container {
    padding-right: 0;
  }

  #top .commentlist ul {
    margin: 0;
    margin-left: 30px;
  }

  .comment_content {
    margin-left: 50px;
    padding: 0 0 15px 0;
  }
}

If you want to move the gravatar above the comment, add this inside the css media query.

  .comment_content {
    margin-left: 50px;
    padding: 0 0 15px 0;
  }

  .gravatar {
    float: none;
    margin-bottom: 20px;
  }

Best regards,
Ismael