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Viewing 30 posts - 10,351 through 10,380 (of 67,443 total)
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  • in reply to: Audio Player – incorrect display #1358742

    Hi,

    Thank you for the info.

    Looks like you are using a different plugin for the audio players, which require the media element scripts (mejs). To fix the issue, we set the Enfold > Performance > Self-hosted video and audio functions (WP media element scripts) settings to the third option.

    Best regards,
    Ismael

    in reply to: Category Translation #1358741

    Hey mediamacs_tec,

    Thank you for the inquiry.

    Have you translated the post categories and/or custom taxonomies already? Please check the following documentation for more info about custom taxonomy translation.

    // https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/

    Best regards,
    Ismael

    in reply to: Avia layout builder contact form #1358471

    Hi,

    Thank you for the info.

    The changes are not working because the advanced styling for the h3 element overrides the custom css. Try to use a more specific selector, or replace the previous css with the following code.

    #top #wrap_all #main .avia-form-success {
        font-family: 'montserrat';
        font-size: 18px;
        background: transparent;
        color: red;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Google ReCaptcha 2 no longer works #1358468

    Hi,

    Try to set the Privacy & Cookies > Cookie Handling > Default Cookie Behaviour settings to the first or second option. Or allow the users to access the Modal Window Custom Content by adding a new button and set its Button Action to the fourth option (Open info modal on privacy and cookies).

    Best regards,
    Ismael

    in reply to: Enfold latest news to megamenu column or dropdown menu #1358455

    Hey smudgedesign,

    Thank you for the inquiry.

    You cannot add widgets or a blog posts shortcode inside a mega menu but you can manually create custom links to the posts. For more advanced menu options, you might want to check this plugin.

    // https://wpmegamenu.com/

    Best regards,
    Ismael

    in reply to: Avia layout builder contact form #1358437

    Hi Peter,

    Thanks for the update.

    Where can we check the contact form? Please post the site URL in the private field so that we can check the modification further. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings while editing the site.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Try to replace the whole block with this code.

    
    /**
     * Hook: woocommerce_before_shop_loop.
     *
     * @hooked woocommerce_output_all_notices - 10
     * @hooked woocommerce_result_count - 20
     * @hooked woocommerce_catalog_ordering - 30
     */
    do_action('woocommerce_before_shop_loop');
    
    woocommerce_product_loop_start();
    
    if (wc_get_loop_prop('total')) {
        while (have_posts()) {
            the_post();
    
            /**
             * Hook: woocommerce_shop_loop.
             */
            do_action('woocommerce_shop_loop');
    
            wc_get_template_part('content', 'product');
        }
    }
    
    woocommerce_product_loop_end();
    
    /**
     * Hook: woocommerce_after_shop_loop.
     *
     * @hooked woocommerce_pagination - 10
     */
    do_action('woocommerce_after_shop_loop');
    

    Best regards,
    Ismael

    in reply to: Sticky header broken #1358435

    Hi,

    Thank you for the update.

    The header is not sticking to the top because of this css code.

    .html_header_top.html_header_sticky #header {
        position: relative;
    }
    

    Do you remember adding it somewhere? Please remove the css code, then disable the css minification or compression temporarily.

    Best regards,
    Ismael

    in reply to: ALB Video Element & VideoObject Schema? #1358434

    Hi,

    Yes, the plugin is a wrapper for the wpseo_schema_graph_pieces filter, which appends additional schema markup to Yoast’s JSON-LD or schema graph.

    In this thread I was asking more about Rank Math’s integration.

    Are you referring to the plugin’s analysis tool? If yes, in the updated version of the implementation, the analysis tool will be able to recognize image and video elements inside any of the editors (ALB, classic, block).

    For the structured data or schema markup, these documentations might help.

    // https://rankmath.com/kb/rich-snippets/
    // https://rankmath.com/kb/import-schema-markup/

    You may need to create and import a custom markup for video elements.

    Best regards,
    Ismael

    in reply to: Google ReCaptcha 2 no longer works #1358431

    Hi,

    Thank you for the inquiry.

    Did you enable the cookie consent messages from Privacy & Cookies panel? The notification or error occurs because the Default Cookie Behaviour is probably set to the third or fourth option. These options give users the option to manually allow external services such as the map in the privacy modal popup window or within the privacy page. The services will not load without user permission.

    Please check the following documentation for more info about the privacy options.

    // https://kriesi.at/documentation/enfold/privacy-cookies/

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    It seems to be an issue with the file compression settings. Please go to the Enfold > Performance panel, then temporarily disable the File Compression settings, both css and scripts. Let us know if the issue persists after deactivating the options.

    Best regards,
    Ismael

    in reply to: Archive page #1358428

    Hi again Arantza,

    // https://kriesi.at/support/topic/search-results-page-6/#post-1358427

    As we mentioned in the thread above, you have to edit the template files manually but this time look for the archives.php file. Unfortunately, it is not possible to modify the archive (category, tag) pages using the page editors.

    Best regards,
    Ismael

    in reply to: Search results page #1358427

    Hey Arantza,

    Thank you for the inquiry.

    You have to manually modify the search.php and the includes > loop-search.php templates, directly via FTP or through the Appearance > Theme File Editor panel.

    Best regards,
    Ismael

    in reply to: Border between main content and sidebar #1358310

    Hi,

    No problem. Glad to know that the css is working properly. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Moving slide show including background #1358308

    Hey Rixi,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Thanks!

    Have you tried applying a custom top margin to the column element (Row Settings > Row Margins > Custom Margins) ?

    Best regards,
    Ismael

    in reply to: Avia layout builder contact form #1358298

    Hey dss-technologies,

    Thank you for the inquiry.

    Are you you referring to the popup message after sending a form? If so, please try to use this css code.

    .avia-form-success {
    	text-align: center;
    	border-style: solid;
    	border-width: 1px;
    	padding: 20px 15px;
    	line-height: 1.4em;
    	border-radius: 2px;
    	clear: both;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Sticky header broken #1358297

    Hey Zest,

    Thank you for the inquiry.

    Looks like the Sticky Header option is disabled at the moment. Did you disable the option? Please enable it back so that we can check the issue properly, or provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: ALB Video Element & VideoObject Schema? #1358291

    Hi,

    This is not yet included in the previous implementation, which focuses on the plugins’ analysis tools. We are currently testing an updated version of it.

    For the schema pieces or json-ld, we created a plugin. Please check this previous thread.

    // https://kriesi.at/support/topic/yoast-schema-integration/#post-1356230

    Only the FAQ markup or accordion element is supported at the moment.

    Best regards,
    Ismael

    in reply to: Rank Math in Enfold Avia #1358288

    Hi,

    @Tim(THP Studio): Thank you for the confirmation. We have updated the analysis tool integration for RankMath and Yoast, the changes might get included in the next patch. All ALB shortcodes will now be returned as actual html to the analysis tools and should not be included in the word count.

    Best regards,
    Ismael

    in reply to: Border between main content and sidebar #1358285

    Hi,

    Thank you for the update.

    The border is not visible because the assigned border color is the same as the main content background. Please use this css code to adjust the color of the border.

    #top #main .sidebar, .main_color aside {
        border-color: #dfdfdf;
    }
    

    Best regards,
    Ismael

    in reply to: Masonry Element — overaly color and opacity #1358283

    Hey blaircomm1,

    Thank you for the inquiry.

    1.) You can use this css code to adjust the style of the masonry overlay.

    #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content {
        background: rgba(0,0,0,1);
    }
    

    2.) For the caption title and content, please use this css code.

    #top .av-caption-style-overlay .av-masonry-entry .av-masonry-entry-title {
        font-size: 2em;
    }
    
    #top .av-caption-style-overlay .av-masonry-entry .av-masonry-entry-content {
        font-size: 1em;
    }
    

    3.) It is working correctly on our end. Have you tried increasing the Animation Duration value and specify the Curtain Background Color?

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    Hey tremblayly,

    Thank you for the inquiry.

    You have to override the archive template by creating a copy of the woocommerce/templates/archive-product.php template in your child theme. Remove the condition around line 48.

    if ( woocommerce_product_loop() ) {
    

    And remove this hook around line 88.

    do_action( 'woocommerce_no_products_found' );
    

    Best regards,
    Ismael

    in reply to: header on mobile version #1358153

    Hi,

    Thank you for the inquiry.

    The same css rule is also applied to the home page.

    @media only screen and (max-width: 767px) {
        .responsive #top.page-id-143 #main {
            margin-top: 0 !important;
        }
    }
    

    Have you tried removing the page or post id selector entirely?

    Example:

    @media only screen and (max-width: 767px) {
        .responsive #top #main {
            margin-top: 0 !important;
        }
    }
    

    Best regards,
    Ismael

    in reply to: Uncaught Error with Woocommerce Integration #1358152

    Hey paulozzello,

    Thank you for the inquiry.

    Where can we check the issue? Please provide the site URL and the login details in the private field. Make sure that the theme is updated to version 5.0.2, and WordPress to version 6.0.

    Best regards,
    Ismael

    in reply to: Fullwidth Easy Slider on mobile #1358150

    Hi,

    No problem. Glad to know that the changes above are working properly. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Layerslider fonts not working on phone #1358149

    Hey EricSmeets,

    Thank you for the inquiry.

    Which font are you using, and how did you load or register the font? The custom font files do not seem to be loading properly in the page, even on desktop view, because the layer slider text defaults or fallbacks to the Impact font, which is a MacOS font.

    Best regards,
    Ismael

    Hey profumopuntoit,

    Thank you for the inquiry.

    Looks like the WP Cerber Security (wp-cerber) plugin is trying to access the searchform.php via the error404.php page based on these stack error traces.

    #1 /www/buyandsellambergris_814/public/wp-content/themes/enfold/includes/error404.php(17): get_search_form()
    #6 /www/buyandsellambergris_814/public/wp-content/plugins/wp-cerber/cerber-load.php(4635): include(‘/www/buyandsell…’)
    #7 /www/buyandsellambergris_814/public/wp-content/plugins/wp-cerber/cerber-load.php(2448): cerber_404_page()
    #8 /www/buyandsellambergris_814/public/wp-content/plugins/wp-cerber/cerber-load.php(2411): cerber_access_control()
    

    Did you run any task from the wp-cerber plugin prior to the issue?

    Best regards,
    Ismael

    in reply to: Native Enfold contact form #1358147

    Hi,

    Thank you for the update.

    Glad to know that you are now receiving the emails. Regarding the autoresponder, you may need to adjust the Form Element Validation of the email address field if you are not using the default one. Make sure that the validation is set to “Valid E-Mail address”.

    Did you reset the value in the Autoresponder from email address field? Please try to adjust the value of the field and make sure to use the main email address.

    Best regards,
    Ismael

    Hey virtualbis,

    Thank you for the inquiry.

    The slider is resizing correctly on our end as shown in the screenshot below. Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwHFfpOACt9z433cE?e=VrdwYz

    Best regards,
    Ismael

    in reply to: post picture not appearing #1358144

    Hi,

    Thank you for the screenshots.

    If you choose the large preview settings, make sure to use landscape images or images with an aspect ratio of at least 16:9, uploading square or tall images will result to a layout that you described above.

    You can also set the Blog Posts’ Styling > Appearance > Preview Image Size to the second option and select a custom preview image size.

    Best regards,
    Ismael

Viewing 30 posts - 10,351 through 10,380 (of 67,443 total)