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Viewing 30 posts - 10,321 through 10,350 (of 66,288 total)
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  • in reply to: Layout issues (past few months) #1342632

    Hey thijsvanhalewijn,

    Thank you for the inquiry.

    The headings stay the same even after refreshing the page a few times. Would you mind providing a screenshot of the issue? You can use imgur, dropbox or any free image hosting for the screenshots.

    Best regards,
    Ismael

    in reply to: html-code in contact form #1342513

    Hi,

    Did you actually send a new message using the contact form? Please note that older messages will not be affected by this filter.

    Best regards,
    Ismael

    in reply to: Plugin conflict removes kitchen sink from wysiwyg #1342512

    Hi,

    It’s only under the Advanced Layout Editor that this is an issue

    Yes, we have actually checked a Text Block element in the Advance Layout Builder and the kitchen sink is visible in the text editor. Would you mind providing a screenshot of the Text Block editor?

    Best regards,
    Ismael

    in reply to: Enfold Video Element Suggestions #1342511

    Hi,

    Looks like you are using Vimeo. Please note that the script above will only work on a self hosted mp4 video or an html5 video element. For vimeo, you will have to use this SDK.

    // https://developer.vimeo.com/player/sdk/reference#about-player-methods

    Best regards,
    Ismael

    in reply to: Mobile homepage opening video not displaying #1342510

    Hi,

    Did you change the login URL? The URL above redirect to a 404 page. For the meantime, please try to add this css code to adjust the height of the layer slider on mobile view.

    @media only screen and (max-width: 768px) {
    
      /* Add your Mobile Styles here */
      div#layerslider_3_lki9y56uxc7x {
        height: 100vh !important;
        min-height: 100vh !important;
      }
    }
    

    Best regards,
    Ismael

    Hi,

    Do you have other HTML examples in which tables etc. are used to format the corresponding input fields sensibly?

    As we have said above, the default layout is based on the order of the fields. Unfortunately, there are no predefined templates for the email message aside from the default one, so you will have to create your own from scratch. The date format can be changed in the Settings > General panel.

    Best regards,
    Ismael

    Hi,

    You may need to modify the includes > loop-index.php file directly and move the excerpt container inside the image container. Please provide the page URL so that we can inspect the posts directly.

    Best regards,
    Ismael

    Hi!

    Regarding the error or warning, please try to upgrade PHP to the latest version (8.0 or later). What is the current PHP version in your installation?

    Regards,
    Ismael

    in reply to: Enfold Video Element Suggestions #1342240

    Hey!

    Thank you for the info.

    For the meantime, you can try this script in the functions.php file to unmute a playing video on user interaction and restart it. It might require a bit of adjustments such as checking if the clicked element is the actual play button and not the video controls but it should work just fine. Please note that the script will set the volume of the video to 0.5 but it can be adjusted directly in the script.

    function ava_custom_script_mod(){
      ?>
      <script>
            (function($) {
    			// unmute videos on user interaction
    			$(document).ready(function() {
    				var video = $(".avia-video");
    
    				video.on("click", function() {
    					var vid = $(this).find(".mejs-mediaelement").find("video").get(0);
    
    					vid.pause();
    					vid.currentTime = 0;
    					vid.muted = false;
    					vid.volume = 0.5
    
    					setTimeout(function() {
    						vid.play();
    					}, 200); 
    				});
    			});
    		})(jQuery);
      </script>
      <?php
    }
    add_action('wp_footer', 'ava_custom_script_mod');
    

    You can adjust this line to increase or decrease the volume.

    vid.volume = 0.5
    

    All you need to do now is insert a play button above the muted video and remove the button on restart or on user interaction.

    Regards,
    Ismael

    in reply to: Sitewidgets not working properly #1342238

    Hey Vineeth,

    Thank you for the inquiry.

    Yes, the latest version of the theme should work on PHP 7.2 but we would recommend upgrading the package to a later versions (8.0 and above). Please make sure to create a site backup before doing the upgrade.

    Best regards,
    Ismael

    in reply to: Update from PHP 5.6 to 7.4 and get this error message. #1342237

    Hi,

    IMPORTANT: Please do NOT forget to create a site backup or a restore point before attempting the update just in case.

    Best regards,
    Ismael

    in reply to: Update from PHP 5.6 to 7.4 and get this error message. #1342236

    Hi,

    No Updates available. You are running the latest version! (3.0.8)

    You are actually using a very old version of the theme containing the old auto updater, which is no longer working. You will have to manually update the theme via FTP just this once. Please check this documentation for more info about manual FTP update.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    After the update, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache before testing the page again. A lot has been added and changed in the theme since 3.0.8, so you might see some changes in the site after the update. Please make sure to update the theme regularly in the future to avoid these kind of issues.

    Best regards,
    Ismael

    Hi,

    Regarding the old thread, the user actually doubled the size of every thumbnails in the theme because he wanted the images to look sharper on retina screens. You don’t really need to do that because the default thumbnails are large enough to cover retina displays.

    Best regards,
    Ismael

    in reply to: google #1342228

    Hey sophie,

    Thank you for the inquiry.

    Is this a new site? Please note that site indexing may take a while and the site may not be crawled or indexed by Google anytime soon, so for the meantime, you can try to submit a sitemap and make sure to do some SEO. Please check the documentation below for more info about sitemaps.

    // https://developers.google.com/search/docs/advanced/sitemaps/build-sitemap

    And these short articles about SEO and the Yoast plugin should also help.

    // https://yoast.com/tag/seo-basics/

    Best regards,
    Ismael

    in reply to: Update from PHP 5.6 to 7.4 and get this error message. #1342227

    Hey davidwren,

    Thank you for the inquiry.

    Have you tried updating PHP to version 8.0 instead? Make sure that the site is running on Enfold 4.9 before updating PHP version. Is it only happening on a specific page?

    Best regards,
    Ismael

    in reply to: full screen slider does not work #1342226

    Hi,

    Great! Glad it is solved. Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: How can i add a font style to a shortcode #1342224

    Hey Jak73,

    Thank you for the inquiry.

    Where did you add the shortcode? Please provide a link to the page containing the shortcode so that we can check the actual rendered element.

    Best regards,
    Ismael

    Hi Tobias,

    For the masonry element, you can actually use the same css rules but with a different target or selector. Please try this css code.

    .responsive .av-masonry-entry .av-masonry-entry-title+.av-masonry-entry-content {
      opacity: 0;
      position: absolute;
      top: 0;
      padding: 13px;
      background: #c5e7ff;
      color: #656565;
      transition: all 0.2s;
      z-index: 999;
      left: 0;
      height: 100%;
    }
    
    .responsive .av-masonry-entry:hover .av-masonry-entry-title+.av-masonry-entry-content {
      opacity: 1;
    }
    

    Best regards,
    Ismael

    in reply to: Repeating full width slides #1342222

    Hi,

    You have to add this code in the functions.php file after modifying the files that we mentioned above, or after upgrading to version 4.9.

    add_theme_support( 'avia_post_css_slideshow_fix' )
    

    Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Localize Google Fonts #1342221

    Hey Ralph,

    Thank you for the inquiry.

    You can actually upload Google fonts to your own server using the Enfold > Import/Export > Custom Font Manager. Please check this documentation for more info.

    // https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts

    Best regards,
    Ismael

    in reply to: Widgets Footer #1342219

    Hi,

    Awesome! Glad to know that you figured it out. Please feel free to open another if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Change the cursor icon on website #1342218

    Hey Jak73,

    Thank you for the inquiry.

    You can use css to change the default cursor or mouse pointer to a custom image. Please check this article for more info.

    // https://css-tricks.com/using-css-cursors/#aa-using-a-custom-cursor-to-enhance-an-element

    Best regards,
    Ismael

    in reply to: How to create sticky side navigation? #1342217

    Hi,

    Thank you for the update.

    Where did you add the fullwidth submenu element? Try to use this css code to adjust the position of the menu container and move the menu items above each other.

    #top .av-submenu-container {
        width: 150px;
        border: 1px solid #ebebeb !important;
        position: fixed !important;
        left: 0;
    }
    
    #top .av-subnav-menu > li {
        padding: 15px 0;
        display: block;
        text-align: left;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Plugin conflict removes kitchen sink from wysiwyg #1342216

    Hi,

    The kitchen sink is actually visible in the text block editor when we checked, and there are a bunch of other editor options or dropdowns, maybe from the tinymce plugin. Please check the test page in the private field.

    Best regards,
    Ismael

    Hi,

    The button is now green for English language but the CSS is not applied for the German and French site.

    Did you also add the css in the German and French theme options? Please note that each language has its own theme options and its own Quick CSS field as Rikard mentioned above, so the css modification should be added in every language unless you are using a child theme. If a child theme is active, you can add the css modification in the style.css file instead. The css will then be applied throughout the site or in every active language.

    Best regards,
    Ismael

    in reply to: Masonry Responsive Column Count #1342213

    Hi,

    Great! Good to know that the latest version of the masonry template file worked. Please let us know if you have more questions regarding the theme. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Background on mobile #1342212

    Hi,

    Alright. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Looks like the translated page is using the default page template even when the original page is built using the Advance Layout Builder (ALB). Did you manually edit the translated page before? It gets fixed or it shows the correct layout when we manually update the translated page directly in the builder instead of using the default translation editor. Is this happening on a lot of pages?

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    How can I change the layout of the completed and sent booking request via the contact form?

    By default, the layout of the email or the message is based on the order of the fields in the contact form. Unfortunately, you cannot modify the message template using an editor, but there is a filter called “avf_contact_form_incoming_mail” that you can use to do some adjustments to the email content (message, subject, autoresponder etc) before sending it.

    Examples of the filter can be found here.

    // https://kriesi.at/support/topic/autoresponder-contact-form/#post-1325506
    // https://kriesi.at/support/topic/html-code-in-contact-form/#post-1341747

    The values of the form fields are saved in the $new_post array, so you can use that to manually create a new email template before actually sending the message.

    Best regards,
    Ismael

    in reply to: change the effect of the toggles when sorting #1342209

    Hey fkm,

    Thank you for the inquiry.

    This should be possible but it will require modifications that are beyond the scope of support. You can find the accordion or toggle script in the /enfold/config-templatebuilder/avia-shortcodes/toggles/toggles.js file. Please hire a freelance developer or contact our partner (Codeable) for further modifications.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

Viewing 30 posts - 10,321 through 10,350 (of 66,288 total)