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Viewing 30 posts - 10,261 through 10,290 (of 67,443 total)
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  • in reply to: Video not viewing on mobile #1360438

    Hi,

    Thank you for the inquiry.

    Please note that background videos are disabled on mobile devices by default, which is why a fallback image option is available. The fallback image will be applied as background and will display instead of the background video on mobile devices or on smaller screens.

    If you really need a video to display on mobile devices, try to create a slider in the layer slider panel. Add a Video/Audio layer, select a media or video, then enable the Background Video option in the Content > Media Options panel.

    Best regards,
    Ismael

    in reply to: Sort and Filter Plugin #1360434

    Hey Ivana,

    Thank you for the inquiry.

    You can try any of the following plugins, but please note that the plugin has their own templates for the custom post types, so the portfolio items will not look exactly like the ones in the Portfolio Grid element.

    // https://wordpress.org/plugins/search-filter/
    // https://wordpress.org/plugins/category-ajax-filter/
    // https://wordpress.org/plugins/beautiful-taxonomy-filters/

    The last plugin has not been updated for some time now but you should still try it.

    Best regards,
    Ismael

    in reply to: Looking for opinions on using Categories and Tags #1360433

    Hey gb,

    Thank you for the inquiry.

    What is “Next Step” exactly? Is it another post related to the current post or another category? You may need to elaborate further, or provide a site with the same structure so that we can better understand your request.

    Best regards,
    Ismael

    in reply to: Backend font problem #1360429

    Hi,

    Thank you for the update.

    The style of the block editor looks different compare to the default themes because we added our own theme.json file. If you want to revert it back, just create a copy of the theme.json file from the twentytwentytwo theme and override the same file in the Enfold theme directory.

    For more info about the theme.json file, please check this documentation.

    // https://developer.wordpress.org/block-editor/how-to-guides/themes/theme-json/

    Best regards,
    Ismael

    in reply to: Deeplinking into Tab Section does not work #1360427

    Hi!

    Thank you for the update.

    Looks like we got a minor syntax error. Please look for this line in the script..

    load = e == 'load';
    

    .., replace it with:

    load = e == 'load',
    

    And this line..

    tab = $('.av-section-tab-title[href='+ hash +']'),
    

    .., with:

    tab = $('.av-section-tab-title[href="'+ hash +'"]'),
    

    Let us know if that helps. If it’s not working, please provide the login details in the private field.

    Best regards,
    Ismael

    Hey Jasmer,

    Thank you for the inquiry.

    The burger menu is not visible on mobile devices or on smaller screens because the border color of the menu lines is the same as the background color of the header (white). To fix the issue, please add this css code.

    @media only screen and (max-width: 767px) {
        #top .header_color .av-hamburger-inner, #top .header_color .av-hamburger-inner::before, #top .header_color .av-hamburger-inner::after {
        background-color: #808080;
        }
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. And please do not forget to purge the cache.

    Best regards,
    Ismael

    in reply to: Shortcode in Hook breaks code #1360424

    Hey max2consulting,

    Thank you for the inquiry.

    We adjusted the code a bit. Please try to use this instead.

    // https://pastebin.com/RaGuRctE

    If you get an error, try to correct this part.

    Best regards,
    Ismael

    in reply to: pop-up jumps to the top of the page on mobile #1360416

    Hey Tia,

    Thank you for the inquiry.

    We updated the jQuery script a bit. Please try to replace the script tag content with the following code.

    
    jQuery(document).on('load', function(){
        jQuery('.avia-image-container.team-popup a.avia_image').addClass('team-popup-link');
        jQuery('.team-popup-link').addClass('no-scroll');
        jQuery('.team-popup-link').magnificPopup({
            type:'inline',
            midClick: true,
                fixedContentPos: true,
                overflowY: 'hidden'
        });
    });
    

    And according to a discussion, you can use this css code to completely prevent scrolling when the lightbox is open.

    .mfp-zoom-out-cur {
         width: 100%;
         position: fixed;
         overflow: auto;
    }
    
    .mfp-wrap {
         top: 0 !important;
    }
    

    Best regards,
    Ismael

    in reply to: Image license #1360253

    Hi,

    You’re very welcome! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Image license #1360251

    Hey Christian,

    Thank you for the inquiry.

    Yes, you can use any images that exist in the imported demo. Please note that NOT all images in the demo preview will be included when importing a demo.

    Best regards,
    Ismael

    in reply to: Deeplinking into Tab Section does not work #1360247

    Hey Michael,

    Thank you for the inquiry.

    The following script should force the document to automatically scroll to the tab section on page load when a hash or an anchor that points to a tab exists. Please add it in the functions.php file.

    
    // custom script
    // scroll to active tab section
    function ava_custom_script_tab_section_scroll() {
        ?>
        <script type="text/javascript">
        (function($) {
            function av_trigger_scroll_to_tab(s, e,) {
                $(s).on(e, function(event) {
                    var load = e == 'load';
                        loc = load ? window.location.hash : $(this).attr('href'), 
                        hash = load ? loc : loc.substring(loc.indexOf('#')),
                        tab = $('.av-section-tab-title[href='+ hash +']'),
                        parent = tab.parents('.av-tab-section-outer-container'),
                        pos = parent.offset();
        
                    tab.trigger('click');
                    
                    if(hash) {
                        setTimeout( function() {
                            $(window).animate({scrollTop: pos.top - 100});
                        }, 300 );
                    }
                });
            }
            
            $(document).ready(function() {
                var tabs = $('.av-tab-section-container');
    
                if(tabs.length == 0) return;
    
                av_trigger_scroll_to_tab( '.menu-item a', 'click' );
                av_trigger_scroll_to_tab( window, 'load' );
            });
        })(jQuery);
        </script>
        <?php
        }
        add_action( 'wp_footer', 'ava_custom_script_tab_section_scroll', 9999 );
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We can use this css code to adjust the stack order of the section containing the contact form element.

    #aanmeldformulier {
        position: relative;
        z-index: 1000;
    }
    
    #aanmeldformulier .flex_column.av-2jcs4r-e6e0241146eab263c23e4ca54896e118 {
        z-index: 1000;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: enfold home page h3 tittle unable to resize #1360080

    Hi,

    Thank you for the inquiry.

    Have you tried adjusting the style of the heading tags in the Enfold > Advanced Styling panel? You can also replace the Text Block with a Special Heading element and adjust the size of the font for different devices or screen sizes in the Styling > Font Sizes panel.

    Best regards,
    Ismael

    in reply to: How to remove author from Magazine-view #1360079

    Hey Stevenhensen89,

    Thank you for the inquiry.

    You can use this css code to hide the author meta in the magazine element.

    span.av-magazine-text-sep.text-sep-date, span.av-magazine-author.minor-meta {
        display: none;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Transparent Header issue #1360077

    Hey ivanglaser,

    Thank you for the inquiry.

    The URL of the header background image in the home page is different from the other page. It might be due to file compression or minification settings. Please deactivate the compression plugin temporarily or toggle the minify settings to regenerate the stylesheets. (see private field)

    Best regards,
    Ismael

    in reply to: Lost Header Transparency On Mobile & JS Issues #1360057

    Hi,

    I tested your suggestion and it works but I lose my breadcrumbs,

    This is part of the reason why fixed or transparent headers are disabled on mobile devices by default. We could add more css modifications to correct these issues but we would suggest leaving the header as it is on mobile view.

    On which pages do you need a transparent header? If you only need it in the home page or within a page without a breadcrumb, this css should work.

    @media only screen and (max-width: 990px) {
       .responsive.html_mobile_menu_tablet #top.home #wrap_all #header { 
            position: absolute;
        }
    
        .html_mobile_menu_tablet #top.home #wrap_all .av_header_transparency {
    	background: transparent;
        }
    }
    
    

    Best regards,
    Ismael

    Hi,

    Thank you for your patience.

    We can use this css code to move the expand or link icon back to the bottom right corner of the gallery image. The link will still cover the whole image or will still be accessible by clicking any parts of the gallery image.

    #top .av-horizontal-gallery-link:before {
        position: absolute;
        right: 10px;
        bottom: 0;
    }

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    Hi,

    Sorry for the late response. Quite glad to know that you came up with a temporary solution. Please keep it for now while we check the issue further.

    Best regards,
    Ismael

    in reply to: wp-typography plugin breaks our footer #1360050

    Hey Tobias,

    Thank you for the inquiry.

    We added this code in the Quick CSS field to adjust the width of the footer columns on mobile view.

    
    @media only screen and (max-width: 768px) {
        .responsive #top .flex_column_table_cell {
            display: block;
            width: 100%;
        }
    }
    

    Please make sure to purge the cache before testing the page.

    Best regards,
    Ismael

    in reply to: Fullscreen video only on mobile device #1360048

    Hey xeyart,

    Thank you for the inquiry.

    We could set it so that the css modification is only applied on mobile view or on smaller screens. We can do that by wrapping the modification inside a css media query.

    Example:

    
    @media only screen and (max-width: 768px) {
    
        #showreel .container {
            width: 100% !important;
            min-width: 100%;
            padding: 0;
            margin: 0;
        }
    }
    
    

    The css rule above will only be applied when the screen width is less than 768px. Please check the article below for more info about css media queries.

    // https://css-tricks.com/a-complete-guide-to-css-media-queries/

    Best regards,
    Ismael

    Hey Michael,

    Thank you for the inquiry.

    Where can we check the issue? please provide a link to the page containing the contact form element and a screenshot using imgur, savvyify or dropbox. Thanks.

    Best regards,
    Ismael

    in reply to: Picture on full width instead of boxed #1360046

    Hey Sovietovic,

    Thank you for the inquiry.

    The reason the column is boxed or why it is not fullwidth because the theme automatically wraps the column element inside a container with a predefined maximum width. One of the option to work around this is to use a Grid Row element with a single cell. You can then insert the image element inside the cell or directly apply the image as the cell background. Let us know if that works for you.

    Best regards,
    Ismael

    Hey somebody008,

    Thank you for the inquiry.

    What do you mean when you it is not visible to activate? Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    in reply to: White Screen of Death with New Update July 27, 2022 #1359640

    Hey dbtpath,

    Thank you for the inquiry

    The site loaded properly when we checked. Have you figured out the issue? If you haven’t, please go to the Enfold > Performance panel and temporarily disable the File Compression settings (css, js). Purge the cache afterwards or disable the cache plugin temporarily. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: smoobu Integration #1359638

    Hey zimt_zimt,

    Thank you for the inquiry.

    Are you using a code block element in the builder? Please provide a link to the page containing the script so that we can check the issue. You can place the link in the private field.

    Best regards,
    Ismael

    Hey spooniverse,

    Thank you for the inquiry.

    Please try to use this script instead of the avf_builder_elements filter.

    function avia_set_hover_active() {
        global $current_screen;
    
        if( $current_screen->post_type =='product' && $current_screen->action == 'add')
        {
        ?>
            <script>
                (function($) {
                    $(document).ready(function() {
                        $('#_product_hover').val("hover_active").change();
                    });
                })(jQuery);
            </script>
        <?php
        }
    }
    add_action( 'admin_head', 'avia_set_hover_active' );
    

    This should set the value of the #_product_hover select element to hover_active when creating a new product.

    Best regards,
    Ismael

    in reply to: RESPONSIVE 2022 #1359635

    Hey AWZ,

    Thank you for the inquiry.

    You can now adjust the font size of the caption title and content for different screen sizes using the responsive font size settings. Please edit one of the slides, then go to the Styling > Font Sizes panel. You will see icon toggles or switcher for different devices (mobile, tablets etc) where you can manually specify a font size value for a specific screen size.

    For the slider images, you can keep using css code that you added to adjust the size of the slide background for different screen sizes. Or as you already know, use the visibility options and create dedicated sliders for different screens or devices.

    You can also check and try the layer slider plugin which is included in the theme by default. The plugin offers a lot more in terms of option and customization. There are also pre-made templates from the plugin library which should be responsive by default.

    Best regards,
    Ismael

    in reply to: Accessibility for Visually Impaired #1359634

    Hi,

    It seems to be working correctly on our end. We provided a screenshot of the notifications that we get when hovering or when tabbing through the menu items using VoiceOver on MacOS. Unfortunately, we do not have access to Jaws at the moment.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwHc78YPYJD5Ro8z5?e=kbqZON

    We noticed that you replaced the aria-label with the title attribute. Is this working?

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Sidebar left and right #1359633

    Hey Alan,

    Thank you for the inquiry.

    There is no option for this out of the box but you can modify the template files and add custom styles to the child theme. Unfortunately, this kind of customization requires modifications that are beyond the scope of support.

    You may need to contact a freelance developer or hire someone on Codeable.

    // http://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Centered Logo with menu on left and right #1359632

    Hey staffordhrconsulting,

    Thank you for the inquiry.

    You can use this css code to adjust the size of the logo and move it down a bit.

    @media only screen and (min-width: 780px) {
      .logo, .logo a {
        height: 230px;
      }
    
      #top #header .av-main-nav li:nth-child(2) {
        margin-right: 250px;
      }
    
      #top #header span.logo {
        position: absolute;
        bottom: -60px;
      }
    }

    You do not have to copy the css media query above, just insert the css rules inside an existing css media query with the same condition.

    Best regards,
    Ismael

Viewing 30 posts - 10,261 through 10,290 (of 67,443 total)