Forum Replies Created

Viewing 30 posts - 10,141 through 10,170 (of 66,314 total)
  • Author
    Posts
  • in reply to: BBPress Enfold topic issues? #1345457

    Hi,

    No worries. Looks like the shortcodes are now rendering correctly in the topic pages, as we mentioned above. Please let us know if you encounter more issues with the theme.

    Best regards,
    Ismael

    in reply to: Posts: remove date and lines #1345449

    Hi,

    No problem. Glad we could be of help. Please do not hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Internal server error on all Enfold site #1345448

    Hi,

    According to the error, a table named wp_pwebcontact_forms doesn’t exists. This table is not generated by the theme, so it is most likely from a plugin. Did you try switching to a different theme?

    Are there other errors in the log file aside from the ones listed above? Please make sure to purge the cache, then observe the site for a while. Let us know if the issue persists.

    Best regards,
    Ismael

    in reply to: Cookies Box Spacing #1345445

    Hey fkm,

    Thank you for the inquiry.

    You can use this css code to adjust the width of the consent bar.

    #top .avia-cookie-consent {
        width: 35%;
        min-width: 400px;
    }

    And this one to pull the buttons slightly to the left and decrease the space between them.

    #top .avia-cookie-consent .avia-button {
        left: -30px;
        position: relative;
        padding-right: 5px;
        min-width: 70px;
    }
    

    Best regards,
    Ismael

    in reply to: portfolio element pagination reload #1345444

    Hey slsmart,

    Thank you for the inquiry.

    The portfolio grid element doesn’t have an AJAX pagination or a load more button by default. You may need to replace the portfolio grid with the masonry element and enable the load more button in the pagination settings.

    You can also look for a posts grid plugin with an AJAX pagination option.

    // https://wordpress.org/plugins/search/ajax+pagination/

    Best regards,
    Ismael

    Hi,


    @daimonart
    : We replied in your thread here: https://kriesi.at/support/topic/contact-form-sender-like-email-contact/

    Best regards,
    Ismael

    in reply to: Contact Form sender like email contact #1345440

    Hey daimonart,

    Thank you for the inquiry.

    Did you remove the default email field from the contact form? The reply-to address should default to the value of the default email field. Please create an email field in the current contact form and make sure that the Form Element Validation is set to Valid Email Address.

    Best regards,
    Ismael

    in reply to: Logo Slider breaking in 4.9 #1345439

    Hey Christie,

    Thank you for the inquiry.

    Did you modify or override the corresponding Partner/Logo Element shortcode file in the child theme? Please make sure to get the latest version of the file from the parent theme and redo the modifications.

    Best regards,
    Ismael

    in reply to: Hide image title, etc. on hover #1345438

    Hi,

    Are you referring to the title popup encircled in the screenshot below? That is a default browser title tooltip which displays if an element has the title attribute and it doesn’t display immediately on hover, only when the user decided to keep the mouse pointer over the image for a few seconds, which probably means that they really like to see the title or the image description. Search engines also like title attributes, so we wouldn’t recommend removing them. But if you still want to proceed, just add the code that @guenni007 provided in the functions.php file.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwEkjNiYfIuFRtd9M?e=g8tUu6

    Where do you see the title popup in your site? Please provide a screenshot.

    Best regards,
    Ismael

    in reply to: Google Maps link when cookies are deactivated #1345437

    Hi,

    Instead it is showing an old version: “Aufgrund deiner Datenschutzeinstellungen …”

    The changes are displaying correctly on our end as shown in the screenshot below. Please try to check the site on incognito mode or test it on another device.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwEieHBV0RqB4DoZ4?e=efUL5T

    Best regards,
    Ismael

    in reply to: Quote #1345436

    Hi,

    Did you add the following css code somewhere? It overrides the custom styles.

    .sidebar, p {
        color: #878787 !important;
    }
    

    You can use this one to override it.

    .main_color blockquote p {
        color: #444444 !important;
        border-color: #ef477f;
    }
    

    Best regards,
    Ismael

    in reply to: one page menu with anchors #1345435

    Hi,

    Thank you for the update.

    Did you set the page to use the default editor instead of the Advance Layout Builder? We noticed that the sections are contained in a single container, which should only happen when using the default editor. Please post the login details in the private field so that we can check the site further.

    Best regards,
    Ismael

    Hi,

    Looks like this is a common html issue as discussed in this thread.

    // https://meta.stackexchange.com/questions/100905/para-turns-into-within-pre
    // https://toolstud.io/web/charmap.php?encoded=para

    Is it possible to rename the parameter to something else?

    Best regards,
    Ismael

    in reply to: How to change category page to look like masonry grid? #1345433

    Hey Ahmad,

    Thank you for the inquiry.

    Try to use the following code in place of the previous one.

    $masonry  = new avia_masonry( $atts );
    $masonry->extract_terms();
    $masonry->query_entries();
    
    $masonry->get_element_styles();
    
    $output .= $masonry->html();
    

    We just added this line to apply the proper styling for the element.

    $masonry->get_element_styles();
    

    Best regards,
    Ismael

    in reply to: Differnet style audioplayer on pages #1345432

    Hi,

    Where can we see the inverted commas? Please provide the actual link to the page in the private field.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Hide image title, etc. on hover #1345323

    Hi,

    Would you mind providing a screenshot of the title? As Rikard mentioned above, removing the default browser title popup or removing the image title attribute will affect your SEO, so it is not recommended. But if you want to proceed, try this script in the functions.php file.

    // https://kriesi.at/support/topic/hide-image-file-names-in-gallery-portfolio/#post-1336253

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    1.) Where can we check the buttons? Please post the site URL in the private field. For other inquiries, please open a separate thread.

    Best regards,
    Ismael

    in reply to: Standard Setting for Video Element #1345320

    Hi,

    is there a corresponding note in the changelog?

    There will be no specific list of files but there will be a note about fixes and new features which should give you a hint or idea when there are changes in certain theme files.

    Best regards,
    Ismael

    in reply to: Lost Background after upgrade #1345318

    Hi,

    Thank you for the update.

    It might be due to the file compression or minification settings. In the latest version of the theme, each post or page has a dedicated css file which contains custom styles including backgrounds for a specific element. Disabling the plugins might have regenerated these stylesheets and in turn fixed the issue.

    Best regards,
    Ismael

    in reply to: Home page broken #1345317

    Hi,

    Thank you for the inquiry.

    Are you hiding a quote form or container somewhere in the home page? Based on the screenshots that you provided above, looks like the quote form or the container containing links to the quote forms is breaking the layout of the home page. We don’t see the same issue when we actually visit the home page.

    Best regards,
    Ismael

    in reply to: Custom single posts with ACF #1345316

    Hi,

    Thank you for the update.

    Which file should I modify to display them?

    You may need to modify the includes > loop-index.php file if you want the custom fields to display on the single post page.

    Best regards,
    Ismael

    in reply to: cookie consent lightbox not working #1345315

    Hi,

    The error comes up on page load because the privacy modal window is set to open on page load. We disabled that option temporarily and set the privacy modal window to only open on click. Unfortunately, we are not yet sure why the error occurs. We will forward the thread to our channel.

    Best regards,
    Ismael

    in reply to: Google Maps link when cookies are deactivated #1345314

    Hey tebitron gmbh,

    Thank you for the inquiry.

    This is possible but you will have to modify the enfold/config-templatebuilder/avia-shortcodes/google_maps/google_maps.php around line 785, look for this code.

    	if( 'confirm_link' == $google_link )
    				{
    					$html_overlay = '<a href="#" class="av_gmaps_confirm_link av_text_confirm_link' . $button_class . '">';
    					$text_overlay = esc_html( $confirm_button );
    				}
    				else
    				{
    					$html_overlay .= '<a class="av_gmaps_page_only av_text_confirm_link' . $button_class . '" href="' . esc_url( $url ) . '" target="_blank">';
    					$text_overlay = esc_html( $page_link_text );
    				}
    

    Replace it with:

    $html_overlay = '<a href="#" class="av_gmaps_confirm_link av_text_confirm_link' . $button_class . '">';
    $text_overlay = esc_html( $confirm_button );
    

    This will replace the new tab link with the button that refreshes or loads the map on click.

    Have you tried setting the map’s Advanced > Conditional Load > Link to Google Maps settings to the second option (User must accept to show google maps)?

    Best regards,
    Ismael

    in reply to: Easy Slider – Image size not working #1345313

    Hey martystl,

    Thank you for the inquiry.

    We created a test page (see private field) with the easy slider and the selected “Gallery” thumbnail is displaying correctly in the slider as shown in the screenshot below.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwEcuz2W6Mw8ygIxS?e=d6FEZo

    Please make sure to upload images that are larger than the selected thumbnail.

    Best regards,
    Ismael

    in reply to: woocommerce shop page not indexed because of robots #1345312

    Hey nemapo77,

    Thank you for the inquiry.

    Adding this filter in the functions.php file should help to properly set the meta robots tag on product pages.

    if(!function_exists('avia_woocommerce_set_follow'))
    {
        function avia_woocommerce_set_follow($meta)
        {
            if( is_product_category() || is_shop() ) {
                $meta = '<meta name="robots" content="index, follow" />' . "\n";
            }
            return $meta;
        }
    
        add_filter('avf_set_follow','avia_woocommerce_set_follow', 10, 1);
    }
    

    Related thread: https://kriesi.at/support/topic/header-on-site-marked-with-noindex/

    Best regards,
    Ismael

    in reply to: Accordion/Toggles deeplinking #1345311

    Hi,

    Sorry for the confusion. Would you mind opening another thread or ticket for the other issue instead to keep us back on track and to avoid further confusion? Please include the site details in the private field.

    Best regards,
    Ismael

    in reply to: BBPress Enfold topic issues? #1345310

    Hi,

    How did you create the ‘Example take two’ topic? We added this filter in the functions.php file to allow shortcodes in the topic editor.

    add_filter( 'avf_alb_exec_sc_only', function($exec_sc_only, $obj_sc, $atts, $content, $shortcodename, $fake) {
    	return true;
    }, 10, 6);
    
    add_filter("bbp_get_reply_content", function($content, $id) {
    	return do_shortcode($content);
    }, 10, 2);
    

    We then created another topic using the frontend editor and the shortcodes are now rendering correctly.

    Best regards,
    Ismael

    Hi,

    Yes, that should be possible. You can use the Icon element from the builder and select the new icons. The icons are located at the very bottom of the font icon selection.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwEYXnVRN3g4ykS95?e=NSoklE

    Best regards,
    Ismael

    in reply to: Product filter disappeared #1345308

    Hi,

    Thank you for the info.

    The following plugin might help you update the products in bulk.

    // https://wordpress.org/plugins/wpbulky-wp-bulk-edit-post-types/

    There are also plugins dedicated for product pages.

    // https://wordpress.org/plugins/woo-bulk-editor/
    // https://wordpress.org/plugins/pw-bulk-edit/

    Please make sure to create a site backup before using any of the plugins listed above.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    We edited the css in the Quick CSS field a bit. It should now work correctly both on tablet and phone view. Please make sure to purge the cache before testing the page.

    Best regards,
    Ismael

Viewing 30 posts - 10,141 through 10,170 (of 66,314 total)