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Viewing 30 posts - 9,391 through 9,420 (of 67,443 total)
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  • in reply to: Support #1373602

    Hi,

    Mind sharing the CSS for 3-columns as well?

    Yes, sure. For 3-4-5 columns, please use this css code.

    #top .gallery-columns-3 .gallery-item {
      height: auto;
      float: left;
    }
    
    #top .gallery-columns-2 .gallery-item {
      width: 48%;
    }
    
    #top .gallery-columns-3 .gallery-item {
      width: 32%;
    }
    
    #top .gallery-columns-4 .gallery-item {
      width: 24%;
    }
    
    #top .gallery-columns-5 .gallery-item {
      width: 19%;
    }
    

    Best regards,
    Ismael

    in reply to: Events Tickets Plus Attendee portal #1373458

    Hi,

    Thank you for testing this.

    Did you try the css fix above? It should override the inline style that a script is adding to the body tag which freezes the whole document. Unfortunately, we are not yet sure which script or plugin is adding the inline style or the accessibility class name.

    Best regards,
    Ismael

    in reply to: WooCommerce Quantity Pickers Glitch #1373457

    Hi,

    Sorry for the delay. We are still not sure what is causing the issue, but it seems to only happen after the toggle_shipping function in the plugins\woocommerce\assets\js\frontend\cart.js file ran, which affects the quantity fields for some reason. Adding this script in the functions.php file might help to reactivate the quantity buttons after the shipping state changed.

    
    function av_custom_inline_script() {
    	wp_add_inline_script( 'jquery', 
    		"
    		(function($) {
    			$( document.body ).on( 'country_to_state_changed', function() { 
    				avia_apply_quant_btn();
    			} );
    		})(jQuery);
    		"
    	);
         }
    add_action( 'wp_enqueue_scripts', 'av_custom_inline_script' );
    

    Best regards,
    Ismael

    in reply to: One Page #1373455

    Hey MaggieKbv,

    Thank you for the inquiry.

    Are you looking for a one-page setup like the one seen in the Parallax demo?

    // https://kriesi.at/themes/enfold-parallax/#portfolio

    Instead of starting from scratch, you can just import the demo and edit the sections according to your needs. The menu is already setup for a one-pager site, so all you need to do is adjust the anchors and menu labels. Please check the documentation below for more info about the demo import.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-import-a-theme-demo

    Best regards,
    Ismael

    in reply to: Support #1373454

    Hey Justin,

    Thank you for the inquiry.

    Looks like your client is using the default WordPress gallery, which is not compatible with the theme because it doesn’t have any associated css files. Have you tried suggesting the gallery element from the Advance Layout Builder instead?

    If you want to fix the layout of the default gallery, please try this css code.

    #top .gallery-columns-2 .gallery-item {
        width: 48%;
        height: auto;
        float: left;
    }
    
    #top .gallery:after {
        content: "";
        clear: both;
        display: table;
    }
    
    #top .gallery a, #top .gallery a img {
        width: 100%;
    }

    Please do not forget to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

    in reply to: Error on website #1373453

    Hi,

    You can temporarily hide the Dutch language flag with css to remove access to the Dutch version of the site.

    #top .language_nl {
        display: none;
    }
    

    Plese toggle the Enfold > Performance > File Compression settings after adding the css.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Masonry gallery large gap compared to column one #1373452

    Hey Jaro,

    Thank you for the inquiry.

    Please add this css code to remove the bottom margin of the figure (av-inner-masonry) element.

    .av-inner-masonry {
        margin: 0;
    }

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: cart doesn't display item numbers on small vertical screen #1373451

    Hey sdesign-web,

    Thank you for the inquiry.

    The quantity field is disabled by default on mobile screens, but you can enable it back by adding this code in the Quick CSS field.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      .responsive .shop_table .product-quantity {
        display: table-cell;
        border-top: 0;
      }
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: WPML translation #1373450

    Hey pnamroud,

    Thank you for the inquiry.

    Automatic translations for contents in the Advance Layout Builder are not yet supported. You have to manually create a duplicate of the pages or use the Advanced Translation Editor to manually translate the content of each element in the builder. For more info, please check the articles below.

    // https://wpml.org/documentation/theme-compatibility/enfold//#translating-pages
    // https://wpml.org/tutorials/2016/02/enfold-theme-and-wpml/

    Best regards,
    Ismael

    in reply to: customize comment form #1373449

    Hey Sabine,

    Thank you for the inquiry.

    You can use this css code to adjust the width of the name and email field, and correct the position of the checkboxes.

    #commentform .comment-form-author, #commentform .comment-form-email {
        float: none;
        margin-right: 2%;
        width: calc(48%);
        display: inline-block;
    }
    
    #commentform .comment-form-author input, #commentform .comment-form-email input {
        width: 100% !important;
    }
    
    #commentform input[type='checkbox'] + label {
        left: 2.5em;
        display: inline-block;
    }

    Best regards,
    Ismael

    in reply to: accessibility mobile navigation #1373448

    Hi,

    Alright. Please let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Burger menu doesn't show #1373447

    Hi,

    Glad to know that the initial issue has been fixed. Thanks to @Mike. Regarding the home page issue, we adjusted the Settings > Reading options and selected the appropriate Homepage for each language. The logo and the language flags should now redirect to the correct page.

    Best regards,
    Ismael

    Hey Johan,

    Thank you for the inquiry.

    The pages in the 2022 site are blank, nothing is rendering in them, and when we checked the front page of 2021 site, these errors occur.

    // https://pastebin.com/rsfN9mDY

    We are able to access the dashboard of the 2022 site but none of the pages are accessible. We can’t publish a new page either because of a script error. According to the site health tool, there is an issue with the REST API and the database is outdated.

    Please try to ask your hosting provider if it is possible to update MariaDB to version 10.3 or higher and PHP to version 8.1.12.

    Best regards,
    Ismael

    in reply to: E-Commerce button not formatting correctly #1373333

    Hey navindesigns,

    Thank you for the inquiry.

    The issue occurs because of this code in the Quick CSS field.

    .add_to_cart_button, .button-mini-delimiter {
        display: none!important; 
    }

    Did you add it to remove the delimiter? We can adjust the code a bit so that it only affects the delimiter.

    .button-mini-delimiter {
        display: none!important; 
    }
    

    Best regards,
    Ismael

    in reply to: WooCommerce Quantity Pickers Glitch #1373054

    Hi,

    Thank you for the info.

    We can now reproduce the issue, but we are not yet sure what is causing it. We found no errors in the browser console. Is it working properly when you disable the ShiftNav plugin?

    Best regards,
    Ismael

    in reply to: Display images in search #1373053

    Hi,

    Thank you for the update.

    You can create a copy of the includes > loop-search.php file in your child theme to override the default template in the parent theme and keep the modification after an update. Let us know if the modification works.

    Best regards,
    Ismael

    Hi,

    Did you download the font set in the Icon Font format? The set looks a bit more complex compared to the common icon fonts included in the theme by default. It is possible that the structure of the zip folder is different, so the Iconfont Manager is not able to process it correctly.

    You can also try to download the icons in SVG format and convert them to icon fonts using the converter in the fontello site.

    // https://fontello.com/

    Best regards,
    Ismael

    in reply to: Mobile menu above viewport #1373051

    Hi,

    Thank you for the update.

    We may need to access the site in order to check the issue further. Please provide the login details in the private field. Did you override the header.php template in the child theme or any other template for that matter?

    Best regards,
    Ismael

    in reply to: accessibility mobile navigation #1373049

    Hi,

    Thank you for the update.

    We checked the mobile menu of the site above, but we don’t see any li elements that are not wrapped inside a ul element including the av-burger-menu-main menu item which is the actual mobile menu. This menu item is inside a ul element with the class name av-main-nav. The warning or report might be a false positive.

    // https://dequeuniversity.com/rules/axe/4.4/listitem?utm_source=lighthouse&utm_medium=devtools

    Best regards,
    Ismael

    in reply to: Cookie Consent & Embedded Youtube Videos #1373048

    Hi,


    @cathringraef
    : Where can we check the issue? Did you use the Video element from the Advance Layout Builder to add those videos? Please create a new thread and provide the site URL in the private field.

    // https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Ismael

    in reply to: Headline Rotator / not vertically centered #1373047

    Hi,

    Thank you for the update.

    Decreasing the size of the text should prevent the issue.

    span.av-rotator-text-single {
        font-size: 0.6em;
        font-family: "Arial", serif;
    }

    You can also use the css code above to adjust the font-family of the rotating text.

    Best regards,
    Ismael

    in reply to: Show Portfolio Categories #1373045

    Hi,

    Looks like you are trying to override the portfolio.php file in your child theme, but the current folder structure is incorrect. Please rename the config-templatebuilder folder to shortcodes and move the content of the avia-shortcodes folder one directory up inside the shortcodes folder or move the portfolio folder outside the avia-shortcodes folder, then delete the avia-shortcodes folder because it is no longer necessary. The modification should work after correcting the folder structure. If not, try to implement it directly in the parent theme template.

    Thank you for your patience.

    Best regards,
    Ismael

    • This reply was modified 3 years, 3 months ago by Ismael.

    Hi,

    Thank you for the screenshot.

    We tested this on our end, but we are not able to reproduce the same issue. The removed button stays removed after uploading the exported theme settings. Do you save the theme options after removing the button and before exporting the settings? Just want to make sure that you are not forgetting to save the changes before the export.

    Best regards,
    Ismael

    in reply to: Rank Math crashes Enfold Editor #1373043

    Hi,

    Thank you for the update.

    Looks like you are using the block editor for the page. We tried editing it, but we are not able to reproduce the issue. We did see a minor error in the console but it doesn’t seem like the cause of the issue. When does the page crash, or how does it crash? Is it when adding more elements or when editing existing ones?

    Best regards,
    Ismael

    in reply to: Remove Enfold Language Flags WPML #1372888

    Hi,


    @Guenter
    noticed that the priority number is incorrect. It should be 9998 instead of 9999, and we can revert the hook back to init instead of using the after_setup_theme hook. Please try this code again.

    add_action('init','avia_remove_main_menu_flags', 9999);
    function avia_remove_main_menu_flags() {
    	remove_filter( 'wp_nav_menu_items', [ avia_WPML(), 'handler_append_lang_flags' ], 9998, 2 );
    	remove_filter( 'avf_fallback_menu_items', [ avia_WPML(), 'handler_append_lang_flags' ], 9998, 2 );
    }
    

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Anchor links not working #1372887

    Hi,

    Thank you for the update.

    It seems to be working correctly on our end. When we checked the page above, the document lands or scrolls exactly where the #grey section is. Please check the screenshot below.

    Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvy2bXWZ9Yc0B2A7F2?e=uneOst

    Do you want to adjust the landing position or increase the scroll offset? Adding this code in the functions.php file should help.

    function avf_header_setting_filter_mod($header) {
    	$header['header_scroll_offset'] = $header['header_scroll_offset'] + 100;
    	return $header;
    }
    add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);
    

    Best regards,
    Ismael

    in reply to: WooCommerce Quantity Pickers Glitch #1372886

    Hi,

    Thank you for the update.

    Did you remove the shipping boxes from the Cart Totals section? We tried to check the issue but the checkboxes are missing from the cart totals and has been replaced with the calculate shipping widget. Is there a staging or development version of the site?

    Best regards,
    Ismael

    in reply to: Enfold Masonry Keeps Gap – Set as NoGap #1372885

    Hey havi,

    Thank you for the inquiry.

    Glad to know that you managed to fix the first issue. For the second one, this css code should work.

    figure.av-inner-masonry {
        margin: 0;
    }

    The issue occurs because a css rule from block-library overrides the default style.

    Best regards,
    Ismael

    in reply to: google fonts deaktivieren #1372883

    Hey dataforlife,

    Thank you for the inquiry.

    Which font are you trying to add? We recommend getting your font files directly from the Google Fonts site because it serves font files with the correct structure that the upload manager recognizes. And please note that the uploaded font will be added at the very bottom of the font list, so make sure to scroll down at the very end of the dropdown. Try to download the font from Google and upload it again, then let us know how it goes.

    Best regards,
    Ismael

    in reply to: Display images in search #1372881

    Hey Illingco,

    Thank you for the inquiry.

    You can try the solution that we provided in an older thread to disable the search counter in the search results and replace it with the featured image.

    // https://kriesi.at/support/topic/add-featured-image-to-search-results/#post-249161

    To adjust the the style, please refer to this modification.

    // https://kriesi.at/support/topic/change-layout-search-results/#post-1359284

    Best regards,
    Ismael

Viewing 30 posts - 9,391 through 9,420 (of 67,443 total)