Forum Replies Created

Viewing 30 posts - 8,491 through 8,520 (of 67,453 total)
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  • in reply to: Layout website #1403076

    Hey edwindepianist,

    Thank you for the inquiry.

    Yes, the layout of the page can be recreated using the elements in the Advance Layout Builder such as the Slider, Videos and Blog Posts. If you need to completely copy the style and layout of the site, you may need to add some css modifications and modify a few templates.

    Best regards,
    Ismael

    in reply to: Menu Background and font colors #1403073

    Hi,

    Thank you for the update.

    You have to modify the elements under the Main Menu section, e.g Main Menu Links, Main Menu Sub Level Links etc. If necessary, you can also apply your own css modifications in the Enfold > General Styling > Quick CSS field. Let us know if you require more assistance.

    Best regards,
    Ismael

    Hey viralshah1,

    Thank you for the inquiry.

    Did you select the default Woocommerce 3.0 gallery? You can adjust the gallery settings in the Enfold > Shop Options panel. The plugin might not be working properly because the default theme gallery is enabled instead of the plugin’s.

    Best regards,
    Ismael

    Hi,

    We may need to inspect the site in order to check the issue further. Please create a test page and provide the site details in the private field, screenshots will also help.

    Best regards,
    Ismael

    in reply to: Update theme not visible #1403069

    Hey Kersversbusiness,

    Thank you for the inquiry.

    What was the version of the theme prior to update? Latest updates might not display automatically on versions older than 4.8, so you have to do it manually via FTP. But if the issue persists in the latest version of the theme, try to remove the database transients, then manually click the button in Theme Updates panel to check if a new version is available. Themeforest also sends an email when a new version of the theme is available.

    // https://wordpress.org/plugins/transients-manager/
    // https://wordpress.org/plugins/delete-expired-transients/

    Please make sure to create a backup of the site or a restore point before using the plugins above.

    Best regards,
    Ismael

    Hi,

    Please note that the recaptcha option will only work if you use the default contact form element in the theme. To test it, we created a private page. (see private field)

    And to make the badge visible, you have to add this css code.

    body.av-google-badge-hide .grecaptcha-badge {
        visibility: visible;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The page above redirects to a 404 page, seems like it doesn’t exist. Do we have to login in order to access the page? Please provide the login info in the private field.

    Best regards,
    Ismael

    in reply to: Conditional Menu/Submenu Item #1403065

    Hey luismc83,

    Thank you for the inquiry.

    Instead of adding hooks and programmatically control the visibility of the menu items, you can try one of the following plugins instead.

    // https://wordpress.org/plugins/if-menu/
    // https://wordpress.org/plugins/conditional-menus/

    But if you want to do it manually, try these filters.

    // https://developer.wordpress.org/reference/hooks/wp_nav_menu_objects/
    // https://developer.wordpress.org/reference/hooks/wp_nav_menu_items

    Best regards,
    Ismael

    in reply to: Expired support #1403064

    Hi,

    Thank you for the update.

    Please note that background videos are typically disabled on mobile devices by default, especially in the case of slider elements. This is why a fallback image option is available, which will display instead of the background video on mobile devices. If you need to display the video on mobile devices, you can hide the current slider using the Advanced > Element Visibility options and add a separate Video element, or use the Layer Slider element instead.

    Best regards,
    Ismael

    in reply to: Pricing table edit to text in row messes up whole table #1403063

    Hey Anne,

    I’m sorry to hear that you are experiencing issues with your pricing table. Based on your description, it is difficult to determine the exact cause of the problem. However, here are some possible reasons that could lead to such an issue:

    1.) Formatting Issues: Sometimes, when you edit a table cell, the formatting of the cell may get messed up. This can happen if the new content you added is longer or shorter than the existing content, or if you copy and paste content from another source with different formatting. Or the content contains invalid html tags.

    2.) Plugin Conflict: It is possible that there is a conflict between the pricing table element and another plugin on your website, which may be causing the display issues. Try disabling all other plugins and see if the issue is resolved.

    I recommend checking the formatting of the table, disabling other plugins to see if there is a conflict, and make sure that there are no invalid html tags in the content.

    You may need to manually update to version 5.5 this time via FTP. The automatic update should work after that.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can adjust the position of the slider dots with this css code.

    .avia-slideshow-dots {
      bottom: -50px;
    }
    
    body .container_wrap .avia-slideshow.avia-builder-el-no-sibling {
      padding-bottom: 50px;
    }
    

    And to adjust the breakpoint of the mobile menu, go to the Enfold > Main Menu > General tab, then set the Menu Items For Mobile settings to the second option.

    Best regards,
    Ismael

    in reply to: Different colors of widgettitle in the sidebar #1402856

    Hey Stefan,

    Thank you for the inquiry.

    Yes, this should be possible. You can define a different color for the widget title on different pages by using the unique class name of the page in your css modification. For example, the css rules below will change the color of the widget title to red for the page with the ID 123 and green for the page with the ID 456.

    .page-id-123 .widgettitle {
    	color: red !important;
    } 
    
    .page-id-456 .widgettitle {
    	color: green !important;
    } 

    Best regards,
    Ismael

    in reply to: Show chart tool tip as default #1402854

    Hey waveseven,

    Thank you for the inquiry.

    There is no option for this by default but according to this thread, you can achieve it by modifying the chartjs options. Unfortunately, this is beyond the scope of support.

    // https://stackoverflow.com/questions/72767458/chartjs-show-tooltip-automatically

    Best regards,
    Ismael

    in reply to: Menu in a single product layout (with woocommerce) #1402853

    Hey mescalytequila,

    Thank you for the inquiry.

    You can use the “ava_after_main_title” hook to insert the submenu element after the main title container. Just add it in the functions.php file.

    Example:

    add_action("ava_after_main_title", function() {
       echo do_shortcode("[av_submenu ...] … [/av_submenu]");
    }, 10, 1);
    

    Best regards,
    Ismael

    Hi,

    We tried to login to the first site again but the account doesn’t have admin rights anymore. Please revert back the admin rights so that we can check the settings properly. Did you add the site URL in the domains section?

    Best regards,
    Ismael

    in reply to: tracking page into wordpress #1402851

    Hey Luis Felipe,

    Thank you for the inquiry.

    You should be able to embed the external page using an iframe but this might require some adjustments in your server. Please check the articles below for more info.

    // https://www.tutorialrepublic.com/html-tutorial/html-iframes.php
    // https://www.w3schools.com/tags/tag_iframe.ASP

    Best regards,
    Ismael

    in reply to: Background image #1402850

    Hey Espressoreklam,

    Thank you for the inquiry.

    You can use this css code to apply a background to the first container in the portfolio page.

    .single-portfolio #main .container_wrap_first > .container {
        background: red;
    }
    

    Best regards,
    Ismael

    Hey A,

    Thank you for the inquiry.

    We can adjust the breakpoint of the sidebar by adding the following css code, and make the mobile menu display earlier by selecting the second option in the Enfold > Main Menu > General > Menu Items For Mobile settings.

    @media only screen and (max-width: 989px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #wrap_all #header {
        position: relative;
        width: 100%;
        float: none;
        height: auto;
        margin: 0 !important;
        opacity: 1;
        min-height: 0;
      }
    
      .responsive #top #main {
        padding-top: 0 !important;
        margin: 0;
      }
    
      .responsive.html_header_sidebar #main {
        border: none;
      }
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the adjustments above.

    Best regards,
    Ismael

    in reply to: Mobile Usability issues – gallery #1402848

    Hey pnamroud,

    Thank you for the inquiry.

    Looks like you are using an AMP plugin to create a mobile version of the site. The plugin might not be fully compatible with the theme and is not able to convert the gallery properly. You have the option to hide the gallery on mobile view using the Advanced > Responsive > Element Visibility options, and use a different gallery extension which is compatible with the AMP plugin.

    Best regards,
    Ismael

    in reply to: Slider isues #1402847

    Hi,

    The screenshots that you provided above are not visible for some reason, and we didn’t find any sliders when we checked the home page. Would you mind providing the screenshots again? Please use imgur, savvyify or dropbox.

    Best regards,
    Ismael

    Hi,

    You can try @Guenni007’s recommendation above and use css to create the colored bar, but if you want to continue with the previous solution, try to replace get_footer hook with the ava_before_footer hook as suggested above. This is one of the template hooks in the footer.php file.

    Best regards,
    Ismael

    in reply to: Larger Top Bar taking space from Header Logo Agrea #1402845

    Hey Eleina,

    Thank you for the inquiry.

    Have you tried applying a margin above the header? We may need to inspect the site in order to provide the appropriate modifications. Please provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: WP 6.1 + Enfold Performance Issue #1402724

    Hey Jason Bolger,

    Thank you for the inquiry.

    Does the issue occur when the Enfold > Performance > File Compression settings are disabled? When the file compression options are enabled, the theme stores all the scripts and stylesheets in the database and this might be causing the spike in the object caching.

    Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

    Best regards,
    Ismael

    in reply to: Sitespeed Slow (TTFB +10 seconds) #1402723

    Hi,

    A lot of sites made with Enfold score quite well on the page speed testing tool as long as the site is properly optimized and is hosted on a decent server. The speed of the site largely depends on the performance optimizations and the specifications of the server.

    Is the site hosted on a shared server? If it is on a shared server, then you won’t be able to access your own PHP configuration file or upgrade the site dependencies. You may need to upgrade to a dedicated server or move to a managed hosting platform such as Flywheel or Kinsta.

    Best regards,
    Ismael

    in reply to: Woocommerce VAT-suffix #1402722

    Hi,

    We may need to see your tax configurations in order to understand the issue. Please provide the login details in the private field.

    To hide the price suffix or tax info temporarily, you can try this css code.

    .woocommerce-price-suffix {
    	display: none;
    }
    

    Best regards,
    Ismael

    in reply to: customize buttons as h1, h2, h3… #1402721

    Hi,

    You can apply a custom css class name or ID to the builder elements (Advanced > Developer Settings) and apply some css modifications to adjust their styles and create a button. Would you mind providing a screenshot of the changes that you’d like to implement? You can use imgur, savvyify or dropbox for the screenshot.

    The following documentation might give you some ideas on how to create buttons using css and html.

    // https://www.w3schools.com/css/css3_buttons.asp

    Best regards,
    Ismael

    in reply to: Transparent header on mobile #1402720

    Hi,

    Try to include the following css rules and placed it inside the css media query that we used above.

    .responsive.html_mobile_menu_tablet #top .av_header_transparency.av_alternate_logo_active .logo a > img {
    	opacity: 0;
    }
    
    .responsive.html_mobile_menu_tablet #top .av_header_transparency .logo img.alternate {
    	display: block;
    }

    This should hide the default logo on mobile view and display the alternate logo for transparent headers.

    Best regards,
    Ismael

    in reply to: catalogue element in mobile view #1402719

    Hi,

    No problem. Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Testimonials element on mobile #1402718

    Hi,

    The login details above are not working anymore. Did you disable the account? Please enable it again so that we can check the modifications.

    Best regards,
    Ismael

    Hi,

    Great! Glad to know that the solution worked. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

Viewing 30 posts - 8,491 through 8,520 (of 67,453 total)