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Hi,
Thank you for the inquiry.
We may need to inspect the site in order to provide the appropriate modification. Please provide the site URL in the private field. In the mean time, adding this css might help.
.team-img-container { float: left; }Best regards,
IsmaelJuly 18, 2023 at 3:33 am in reply to: Menu options are limited or can we adjust to what we need? #1413549Hi,
No problem. Let us know in a different thread if you have more question.
Have a nice day.
Best regards,
IsmaelHi,
Great! Glad to know that the issue has been resolved. Please let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
No problem. Please feel free to open another thread if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the info.
We are now able to view the map, but there are some script errors appearing in the browser console. Please try to update the theme from version 5.5 to 5.6.3. After the update, make sure to toggle or temporarily disable the Enfold > Performance > File Compression option to regenerate the leaflet script. Also, please note that that the latest version (5.6.4) of the theme will be released in the coming days. Let us know if the update resolves the issue for you.
Best regards,
IsmaelHi,
Thank you for the update.
but it is only displayed when all cookies are accepted. (Cookie Banner Complianz >
The consent message bar is currently not displaying, and it seems that it is not enabled in the privacy options. Do we have to re-enable it? We are unable to locate the “Cookie Banner Complianz” button.
Best regards,
IsmaelHey Diana,
Thank you for the inquiry.
We didn’t find the OpenStreeMap element in the page above. Did you remove it? Please provide a screenshot and create a test page so that we can check the issue properly.
Best regards,
IsmaelHey woogie07,
Thank you for the inquiry.
You can add this css code to adjust the style of the accordion element.
.av-elegant-toggle .toggle_icon { left: 20px; right: auto; } .js_active .av-elegant-toggle .toggler, .avia-admin-preview-container .av-elegant-toggle .toggler { padding: 35px 35px 30px 55px; font-size: 17px; }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.
Best regards,
IsmaelJuly 14, 2023 at 8:47 am in reply to: Verkleinerter Header passt nach hochscrollen die Logogröße nicht richtig an #1413285Hi,
Thank you for the update.
Unfortunately, it would be difficult for us to provide a solution if we cannot reproduce the issue. If you encounter the issue again, please provide a screenshot or a short clip. You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
You may need to revert it back to the previous value of “cover” in order to ensure the whole container is filled and maintain the aspect ratio of the background image. But as you already know, if the container has a different aspect ratio, the entire image may not be visible.
Best regards,
IsmaelHey Advantage09,
Thank you for the inquiry.
Unfortunately, these options are not available in the default contact form. To access more advanced features, you may need to consider using plugins like Contact Form 7 or WPForms.
Best regards,
IsmaelJuly 14, 2023 at 8:37 am in reply to: URGENT !! Layerslider needs an important security fix !!!! #1413280Hi,
No problem. Let us know if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHey Max Coppeta,
Thank you for the inquiry.
Could you please provide more details about the issue? Or provide a screenshot using platforms like Savvyify, Imgur or Dropbox. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHey Lance,
Thank you for the inquiry.
You may be referring to the Enfold Combo Widget, which displays separate tabs that contain the most popular posts, recent posts, and recent comments. If the widget is not currently visible, you may need to add it again.
Best regards,
IsmaelHey daimonart,
Thank you for the inquiry.
The current privacy or consent options in the theme lack the capability to store records in the database, making it currently not possible. When the user interacts with the default privacy options, the theme stores special cookies in the client’s local storage, enabling control over certain features and options like maps, reCAPTCHA, fonts, and more. To achieve the desired functionality, you may need to consider using a plugin or implementing a custom solution for the privacy options.
Best regards,
IsmaelJuly 14, 2023 at 8:09 am in reply to: Fontsize p in Erweitertes Styling only for screens >736px? #1413275Hey CJGVD,
Thank you for the inquiry.
You can now customize the font size for various screen sizes in the Enfold > General Styling > Typography panel. If you enable the Default Content Font Size toggle for example, you will have access to different dropdown menus for adjusting the font size on desktop, medium, small, and very small screen sizes. Let us know if this help.
Best regards,
IsmaelJuly 14, 2023 at 8:05 am in reply to: Highlighting one active menu item in mobile menu – not parent and all children #1413274Hey CJGVD,
Thank you for the inquiry.
We adjusted the css code a bit. Please try it again and make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.
#top #wrap_all #header .av-burger-overlay #av-burger-menu-ul .current-menu-item > a { color: #ab343a; }Best regards,
IsmaelJuly 14, 2023 at 7:59 am in reply to: how to use the imported fonts of the theme in the layer slider? #1413273Hey FokeOne,
Thank you for the inquiry.
There is no option for this by default, but you can choose the font for the heading or body text in the General Styling > Fonts panel. Once the custom font is made available in the front end, you can manually apply it to a specific layer by using the Styles > TEXT | FONT & Style > Family field.
You can also use the layer’s CUSTOM CSS field to apply the font.
Example:
font-family: Customfont;Best regards,
IsmaelHi,
We replied in the thread: https://kriesi.at/support/topic/google-aanalytics-4-code-not-working/#post-1413271
Best regards,
IsmaelHey maxh_muc,
Thank you for the inquiry.
The tracking script is working correctly on our end, but we had to accept the cookies beforehand. It is collecting data from the client, as shown in the screenshot. (see private field)
Best regards,
IsmaelHi,
We would like to apologize for the delay. Instead of creating a new element, we can add a script that creates a new container inside the column element and moves other elements inside this new container. The column should have the class name “av-column-with-container”, which can be added in the Advanced > Developer Settings > Custom CSS Class field.
Please add the following code in the functions.php file, then in the builder, add a column element with the class name “av-column-with-container”.
function ava_custom_script() { ?> <script> (function($) { $(document).ready(function() { $('.av-column-with-container').each(function() { var container = $('<div class="av-column-container"></div>').appendTo(this); $(this).children().not('.av-column-container').appendTo(container); }); }); }(jQuery)); </script> <?php } add_action('wp_footer', 'ava_custom_script');Best regards,
IsmaelJuly 13, 2023 at 7:15 am in reply to: Showing individual variable products as well as grouped variable? #1413190Hi,
Sorry for the delay. Have you tried reselecting the categories in the Masonry element? You should also try and flush the permalinks by resaving the options in the Settings > Permalinks panel. Let us know if this helps.
Best regards,
IsmaelHi!
Thank you for the update.
The process you outlined above should work just fine, but please keep in mind that 2 or 3 years is a significant period for theme development, and many things might have changed since then. You should expect encountering a few errors that will require troubleshooting.
You may want to create a backup of the current theme options or the whole database, just in case you need to do this process manually in the future without using a plugin.
Best regards,
IsmaelHey Rainer,
Thank you for the inquiry.
Did you use a domain email? Please try to adjust the from address to whitelist messages coming from the contact form. For more info, please check the troubleshooting steps in the documentation below.
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
IsmaelHi,
We added the following css code to adjust the size and position of the background image.
#top.page-id-734:before { background-repeat: no-repeat; background-size: 100% 100% !important; position: fixed; background-position: center center; }This modification might distort the image a bit. If the result is not acceptable, try to replace the “background-size” value with “contain”.
Best regards,
IsmaelHi,
Thank you for the update.
The css files are currently compressed which is probably why the modifications are not taking effect. Please toggle or temporarily disable the Enfold > Performance > File Compression settings. By disabling the file compression settings, you will be able to make the necessary adjustments and updates without any conflicts. Once you have made the required modifications, you can re-enable the file compression settings to optimize the performance of your website.
If the css code above is still not working after disabling the file compression, please replace it with this css code before re-enabling the file compression.
#top .title_container .main-title { font-size: 30px; }Best regards,
IsmaelHi,
Glad to hear that the issue has been resolved. Regarding the fold/unfold option, it is possible to achieve with some CSS modifications.
.av-fold-unfold-container.folded { max-height: 1px !important; }Please note that the CSS code above will affect all elements with the fold/unfold option. If you only want to apply it to a specific element, you can use the Advanced > Developer Settings > Custom CSS Class | Custom ID Attribute field and adjust the CSS selector above accordingly.
Best regards,
IsmaelHi,
Thank you for the update.
Do you know why the new theme has caused the top bar and the text size to display differently?
This issue is likely caused by modifications made in the header.php file. It is possible that the previous developer edited the template, and those changes were lost when you replaced it with the current version.
To adjust the text size, please modify the settings in Enfold > General Styling > Fonts or make changes to the element styles in the Advanced Styling panel.
Best regards,
IsmaelHey Antonio,
Thank you for the inquiry.
We could apply a minimum height to the product title container to align the buttons, but please be aware that this will result in unwanted space for products with shorter titles. If this is acceptable, please add the following CSS code.
#top .inner_product_header { min-height: 170px; }You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHey Will Rouse-Upjohn,
Thank you for the inquiry.
We may need to inspect the site to better understand the issue. Please provide the site URL in the private field. Also, please note that the URL is not directly applied to the cell but to a child element with the class name “av-screen-reader-only”. You may need to adjust the selector accordingly.
Best regards,
Ismael -
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