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Viewing 30 posts - 7,861 through 7,890 (of 67,457 total)
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  • in reply to: Team Member – circular image #1413550

    Hi,

    Thank you for the inquiry.

    We may need to inspect the site in order to provide the appropriate modification. Please provide the site URL in the private field. In the mean time, adding this css might help.

    .team-img-container {
        float: left;
    }
    

    Best regards,
    Ismael

    Hi,

    No problem. Let us know in a different thread if you have more question.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Place background images in Mobile #1413548

    Hi,

    Great! Glad to know that the issue has been resolved. Please let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Post Slider Icon #1413547

    Hi,

    No problem. Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Marker OpenstreetMap #1413291

    Hi,

    Thanks for the info.

    We are now able to view the map, but there are some script errors appearing in the browser console. Please try to update the theme from version 5.5 to 5.6.3. After the update, make sure to toggle or temporarily disable the Enfold > Performance > File Compression option to regenerate the leaflet script. Also, please note that that the latest version (5.6.4) of the theme will be released in the coming days. Let us know if the update resolves the issue for you.

    Best regards,
    Ismael

    in reply to: Marker OpenstreetMap #1413289

    Hi,

    Thank you for the update.

    but it is only displayed when all cookies are accepted. (Cookie Banner Complianz >

    The consent message bar is currently not displaying, and it seems that it is not enabled in the privacy options. Do we have to re-enable it? We are unable to locate the “Cookie Banner Complianz” button.

    Best regards,
    Ismael

    in reply to: Marker OpenstreetMap #1413287

    Hey Diana,

    Thank you for the inquiry.

    We didn’t find the OpenStreeMap element in the page above. Did you remove it? Please provide a screenshot and create a test page so that we can check the issue properly.

    Best regards,
    Ismael

    in reply to: Accordian Styling for Elegant #1413286

    Hey woogie07,

    Thank you for the inquiry.

    You can add this css code to adjust the style of the accordion element.

    .av-elegant-toggle .toggle_icon {
        left: 20px;
        right: auto;
    }
    
    .js_active .av-elegant-toggle .toggler, .avia-admin-preview-container .av-elegant-toggle .toggler {
        padding: 35px 35px 30px 55px;
        font-size: 17px;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Unfortunately, it would be difficult for us to provide a solution if we cannot reproduce the issue. If you encounter the issue again, please provide a screenshot or a short clip. You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Place background images in Mobile #1413283

    Hi,

    You may need to revert it back to the previous value of “cover” in order to ensure the whole container is filled and maintain the aspect ratio of the background image. But as you already know, if the container has a different aspect ratio, the entire image may not be visible.

    Best regards,
    Ismael

    in reply to: Enfold Forms #1413281

    Hey Advantage09,

    Thank you for the inquiry.

    Unfortunately, these options are not available in the default contact form. To access more advanced features, you may need to consider using plugins like Contact Form 7 or WPForms.

    Best regards,
    Ismael

    Hi,

    No problem. Let us know if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: contact form problem #1413278

    Hey Max Coppeta,

    Thank you for the inquiry.

    Could you please provide more details about the issue? Or provide a screenshot using platforms like Savvyify, Imgur or Dropbox. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: “Top Posts” Widget Disappeared #1413277

    Hey Lance,

    Thank you for the inquiry.

    You may be referring to the Enfold Combo Widget, which displays separate tabs that contain the most popular posts, recent posts, and recent comments. If the widget is not currently visible, you may need to add it again.

    Best regards,
    Ismael

    in reply to: GDPR compliance #1413276

    Hey daimonart,

    Thank you for the inquiry.

    The current privacy or consent options in the theme lack the capability to store records in the database, making it currently not possible. When the user interacts with the default privacy options, the theme stores special cookies in the client’s local storage, enabling control over certain features and options like maps, reCAPTCHA, fonts, and more. To achieve the desired functionality, you may need to consider using a plugin or implementing a custom solution for the privacy options.

    Best regards,
    Ismael

    Hey CJGVD,

    Thank you for the inquiry.

    You can now customize the font size for various screen sizes in the Enfold > General Styling > Typography panel. If you enable the Default Content Font Size toggle for example, you will have access to different dropdown menus for adjusting the font size on desktop, medium, small, and very small screen sizes. Let us know if this help.

    Best regards,
    Ismael

    Hey CJGVD,

    Thank you for the inquiry.

    We adjusted the css code a bit. Please try it again and make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.

    #top #wrap_all #header .av-burger-overlay #av-burger-menu-ul .current-menu-item > a {
        color: #ab343a;
    }
    

    Best regards,
    Ismael

    Hey FokeOne,

    Thank you for the inquiry.

    There is no option for this by default, but you can choose the font for the heading or body text in the General Styling > Fonts panel. Once the custom font is made available in the front end, you can manually apply it to a specific layer by using the Styles > TEXT | FONT & Style > Family field.

    You can also use the layer’s CUSTOM CSS field to apply the font.

    Example:

    font-family: Customfont;
    

    Best regards,
    Ismael

    in reply to: Google Analytics 4 – not working at all… #1413272
    in reply to: Google Aanalytics 4 code not working #1413271

    Hey maxh_muc,

    Thank you for the inquiry.

    The tracking script is working correctly on our end, but we had to accept the cookies beforehand. It is collecting data from the client, as shown in the screenshot. (see private field)

    Best regards,
    Ismael

    in reply to: Creating a custom ALB container element #1413192

    Hi,

    We would like to apologize for the delay. Instead of creating a new element, we can add a script that creates a new container inside the column element and moves other elements inside this new container. The column should have the class name “av-column-with-container”, which can be added in the Advanced > Developer Settings > Custom CSS Class field.

    Please add the following code in the functions.php file, then in the builder, add a column element with the class name “av-column-with-container”.

    function ava_custom_script() { 
    	?>
    	<script>
    		(function($) {
    			$(document).ready(function() {
    				$('.av-column-with-container').each(function() {
    					var container = $('<div class="av-column-container"></div>').appendTo(this);
    					$(this).children().not('.av-column-container').appendTo(container);
    				});
    			});	
    		}(jQuery)); 
    	</script>
    	<?php
    }
    add_action('wp_footer', 'ava_custom_script');
    

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. Have you tried reselecting the categories in the Masonry element? You should also try and flush the permalinks by resaving the options in the Settings > Permalinks panel. Let us know if this helps.

    Best regards,
    Ismael

    in reply to: Update Enfolt version after 3 years? #1413188

    Hi!

    Thank you for the update.

    The process you outlined above should work just fine, but please keep in mind that 2 or 3 years is a significant period for theme development, and many things might have changed since then. You should expect encountering a few errors that will require troubleshooting.

    You may want to create a backup of the current theme options or the whole database, just in case you need to do this process manually in the future without using a plugin.

    Best regards,
    Ismael

    in reply to: Registration form doesn’t send the email #1413187

    Hey Rainer,

    Thank you for the inquiry.

    Did you use a domain email? Please try to adjust the from address to whitelist messages coming from the contact form. For more info, please check the troubleshooting steps in the documentation below.

    // https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Ismael

    in reply to: Place background images in Mobile #1413186

    Hi,

    We added the following css code to adjust the size and position of the background image.

    #top.page-id-734:before {
        background-repeat: no-repeat;
        background-size: 100% 100% !important;
        position: fixed;
        background-position: center center;
    }
    

    This modification might distort the image a bit. If the result is not acceptable, try to replace the “background-size” value with “contain”.

    Best regards,
    Ismael

    in reply to: enlarge font in title #1413185

    Hi,

    Thank you for the update.

    The css files are currently compressed which is probably why the modifications are not taking effect. Please toggle or temporarily disable the Enfold > Performance > File Compression settings. By disabling the file compression settings, you will be able to make the necessary adjustments and updates without any conflicts. Once you have made the required modifications, you can re-enable the file compression settings to optimize the performance of your website.

    If the css code above is still not working after disabling the file compression, please replace it with this css code before re-enabling the file compression.

    #top .title_container .main-title {
        font-size: 30px;
    }

    Best regards,
    Ismael

    in reply to: Accordion not opening / toggle not working #1413184

    Hi,

    Glad to hear that the issue has been resolved. Regarding the fold/unfold option, it is possible to achieve with some CSS modifications.

    .av-fold-unfold-container.folded {
        max-height: 1px !important;
    }
    

    Please note that the CSS code above will affect all elements with the fold/unfold option. If you only want to apply it to a specific element, you can use the Advanced > Developer Settings > Custom CSS Class | Custom ID Attribute field and adjust the CSS selector above accordingly.

    Best regards,
    Ismael

    in reply to: Theme Licence #1413183

    Hi,

    Thank you for the update.

    Do you know why the new theme has caused the top bar and the text size to display differently?

    This issue is likely caused by modifications made in the header.php file. It is possible that the previous developer edited the template, and those changes were lost when you replaced it with the current version.

    To adjust the text size, please modify the settings in Enfold > General Styling > Fonts or make changes to the element styles in the Advanced Styling panel.

    Best regards,
    Ismael

    in reply to: Producto slider lay out #1413181

    Hey Antonio,

    Thank you for the inquiry.

    We could apply a minimum height to the product title container to align the buttons, but please be aware that this will result in unwanted space for products with shorter titles. If this is acceptable, please add the following CSS code.

    #top .inner_product_header {
        min-height: 170px;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: avia layout builder link error with GA4 #1413180

    Hey Will Rouse-Upjohn,

    Thank you for the inquiry.

    We may need to inspect the site to better understand the issue. Please provide the site URL in the private field. Also, please note that the URL is not directly applied to the cell but to a child element with the class name “av-screen-reader-only”. You may need to adjust the selector accordingly.

    Best regards,
    Ismael

Viewing 30 posts - 7,861 through 7,890 (of 67,457 total)