Forum Replies Created

Viewing 30 posts - 7,831 through 7,860 (of 67,463 total)
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  • in reply to: Ajax Portfolio images overlapping each other #1413920

    Hi,

    Here’s what’s confusing to me:
    My Shop gallery sometimes has 100 products on one page. When the images load, they don’t overlap each other the way the Portfolio does.

    The product grid is not using the “isotope” script, so it lacks some layout and filtering capabilities but it does display more consistently compare to grids using the script such as the Portfolio Grid element. You can find more info about the isotope script in the following link.

    // https://isotope.metafizzy.co/

    Best regards,
    Ismael

    in reply to: Two Enfold issues with BBPress #1413919

    Hey dbtpath,

    Thank you for the inquiry.

    1.) The wp_nav_menu function, responsible for rendering the menu, can be found in the includes > helper-main-menu.php file. If you want to place the custom menu, you can do so in that specific file.

    2.) Unfortunately, the Advance Layout Builder is disabled for forum or topic post types. You can only use the default editor.

    Best regards,
    Ismael

    in reply to: role in mobile menu #1413915

    Hi,

    Thank you for the inquiry.

    The following should script should add the role attribute to mobile/burger menu items. Please add it in the functions.php file.

    function ava_custom_script() { 
    	?>
    	<script>
    		(function($) {
    			$(document).ready(function() {
    				$('#top #av-burger-menu-ul li').attr('role', 'menuitems');
    			});	
    		}(jQuery)); 
    	</script>
    	<?php
    }
    add_action('wp_footer', 'ava_custom_script');
    

    Best regards,
    Ismael

    in reply to: error on mobile #1413914

    Hey Advantage09,

    Thank you for the inquiry.

    We can’t reproduce the issue on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Google Aanalytics 4 code not working #1413814

    Hi,

    as mentioned before the cookie es not selectable. Please look at the screenshots.

    The privacy toggle is accessible on our end, using Chrome. Please check the screenshot in the private field. Which browser are you using?

    Best regards,
    Ismael

    in reply to: GDPR compliance #1413812

    Hi,

    Do you have a custom solution available to offer?

    Unfortunately, this will require modifications that are beyond the scope of support. However, if it is crucial for you to have this functionality implemented, you have the option to hire a freelancer who can assist you with the customization. You can find freelancers who specialize in theme customization by visiting our customization page.

    If you have any other questions or require further assistance, please feel free to let us know.

    Best regards,
    Ismael

    in reply to: Creating a custom ALB container element #1413811

    Hi,

    Thank you for your patience. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Ajax Portfolio images overlapping each other #1413810

    Hi,

    Pagination is not an option for me – so if I can’t get this to work, I’ll probably have to find a different theme.

    I apologize for the inconvenience. We hope that the image compression will help resolve the issue and improve the performance of your website. To further optimize the loading speed of the site, please check the following articles.

    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: ACF Google Maps field not working #1413808

    Hey bonsaimedia,

    Thank you for the inquiry.

    Which custom post type are you editing? Did you create a custom template file for the custom post type? Please check the template hierarchy in the following documentation to get a better idea of the templating structure for custom post types.

    // https://developer.wordpress.org/themes/basics/template-hierarchy/#custom-post-types

    Best regards,
    Ismael

    Hey Marc,

    Thank you for the inquiry.

    Which multilingual plugin are you using? If you are using WPML, you may also need to translate the post categories and custom taxonomies to ensure that the “manual masonry” option works correctly for the translated pages. Please check the documentation below for more info.

    // https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/

    Best regards,
    Ismael

    in reply to: Display portfolio categories one above the other #1413803

    Hey Ben,

    Thank you for the inquiry.

    To modify the style of the portfolio categories, please include the following CSS code. This will arrange the sorting items vertically and position the sort container beside the portfolio items, creating a sidebar.

    @media only screen and (min-width: 767px) {
        #top .avia-fullwidth-portfolio .sort_width_container {
            float: left;
            width: 20%;
        }
    
        #top .grid-sort-container {
            width: 80%;
            float: left;
            clear: none;
        }
    
        #top .avia-fullwidth-portfolio #js_sort_items a {
            display: block;
            text-align: left;
        }
    
        #top .avia-fullwidth-portfolio #js_sort_items .text-sep {
            display: none;
        }
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect. By disabling the file compression settings, you will be able to make the necessary adjustments and updates without any conflicts. Once you have made the required modifications, you can re-enable the file compression settings to optimize the performance of your website.

    Thank you for using the theme and for the kind words.

    Best regards,
    Ismael

    in reply to: Problems with Enfold Form #1413799

    Hey SvHa,

    Thank you for the inquiry.

    The contact form seems to be working as expected when we tested it. Would you mind providing a screenshot or a short clip of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: aria-hidden #1413797

    Hi,

    Thank you for the update.

    Unfortunately, it is not possible to override the includes/helper-privacy.php file by creating a copy of it in the child theme. You will have to do this modification directly. If that is not acceptable, try to use this script instead.

    function ava_custom_script_c() { 
    	?>
    	<script>
    		(function($) {
    			$(document).ready(function() {
    				$('.avia-cookie-consent').attr('aria-hidden', 'false');
    			});	
    		}(jQuery)); 
    	</script>
    	<?php
    }
    add_action('wp_footer', 'ava_custom_script_c');
    

    Best regards,
    Ismael

    in reply to: Blog news as masonery but withput single post page #1413796

    Hi,

    Thank you for the update.

    Yes, you can override the blog posts template by copying the shortcode files to the child theme. However, before doing that, you need to create another “shortcode” folder or path within the child theme. For more information, please refer to the documentation below.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

    in reply to: Theme Not Displaying Changes #1413795

    Hi,

    Great! Glad to know that the issue has been resolved. Please feel free to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Wp Rocket broke my hamburger menu, tags and accordion #1413794

    Hi,

    Is this sufficient for you? If you wish for us to check the issue further, kindly create a duplicate of the home page and share its URL in the private field. Make sure that the “removed unused css” option is enabled for the cloned page.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Skip link #1413792

    Hi,

    But there is a black gap at the top of each page, where the skp-link appears. Could this be removed?

    This is why you have to move the skip link out of the div container. The black gap should not appear once the div has been removed.

    To adjust the style of the skip link, edit the css rule above and add your own properties to it.

    .jsf-skip-link:focus {
        opacity: 1;
        font-size: inherit;
    }
    

    Best regards,
    Ismael

    in reply to: Consent Management Platform – google certified #1413791

    Hey dondela,

    Thank you for the notification.

    The certification for this feature is not currently planned, and its development is not yet ongoing, but we will forward this thread to our channel for further consideration. In the meantime, you may want to explore plugins that are already certified and meet the standards required by Google. Upon conducting a quick search, we have come across the following plugin.

    // https://wordpress.org/plugins/gdpr-compliance-tool/

    Best regards,
    Ismael

    Hey laurastenhouse,

    Thank you for the inquiry.

    We may need to inspect the site or see some screenshots in order to provide an appropriate solution. Please post the site URL in the private field. For the screenshots, you can use platforms like Savvyify, Imgur or Dropbox. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: add some code before second h2 #1413678

    Hey mischael1,

    Thank you for the inquiry.

    How do you add the second h2 when using the Advance Layout Builder? If you’re using the Special Heading element, then the filter above will not work. You will have to modify the element template directly or override it. The template is located in the enfold/config-templatebuilder/avia-shortcodes/heading folder.

    Best regards,
    Ismael

    in reply to: Can’t install #1413676

    Hey SVPMarketingTeam,

    Thank you for the inquiry.

    Are you referring to the Maximum File Upload Size limit? This limit is set to 2MB by default but you can ask your hosting provider to increase it for you. If you would like to increase the limit yourself, please check the article below.

    // https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

    Best regards,
    Ismael

    in reply to: Skip link #1413673

    Hi,

    Thank you for the update.

    The following css code should work, but you have to take the link out of the div element.

    .jsf-skip-link {
        opacity: 0;
        font-size: 0;
    }
    
    .jsf-skip-link:focus {
        opacity: 1;
        font-size: inherit;
    }

    Best regards,
    Ismael

    in reply to: Extra Elements Phone Number Or Small Info Text Mobile #1413672

    Hey michelleornest,

    Thank you for the inquiry.

    You can adjust the style of the phone number in the Enfold > Advanced Styling panel. In the element dropdown, look for the Main Menu > Small bar above Main Menu element.

    Best regards,
    Ismael

    in reply to: Full Width Easy Slider Mobile #1413670

    Hey michelleornest,

    Thank you for the inquiry.

    Have you tried to add a Fullscreen Slider element specifically for mobile view? You can manage the visibility of the element by adjusting the options in the Advanced > Responsive > Element Visibility section. This way, you can have one slider for larger screens and another one dedicated to mobile view.

    Best regards,
    Ismael

    in reply to: Embed Typeform full screen #1413669

    Hi,

    Thank you for the update.

    Adding the following css code should adjust the height of main container and decrease the size of the footer container.

    .page-id-1208 .post-entry.post-entry-1208 {
        min-height: 90vh;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

    Best regards,
    Ismael

    in reply to: Theme Not Displaying Changes #1413667

    Hi,

    Thank you for the update.

    We reset the options in the Settings > Reading panel. You only need to set the home (front) and blog page in the Enfold > Theme Options panel. Please make sure to purge the cache before checking home page again.

    Best regards,
    Ismael

    in reply to: REmove underline from icons #1413666

    Hi,

    Best regards,
    Ismael

    in reply to: video not visible in mobile mode #1413665

    Hey Gianluca,

    Thank you for the inquiry.

    Please take note that background videos added through the slider or the color section element are disabled by default on mobile devices. To address this, you have two options:

    1.) Apply a fallback image, which will be displayed instead of the background video on mobile devices.
    2.) Or you can use the Layer Slider element, which offers a background video option that also plays on mobile devices.

    Best regards,
    Ismael

    in reply to: Wp Rocket broke my hamburger menu, tags and accordion #1413663

    Hi,

    Thank you for the update.

    The accordion element and the hamburger menu seems to be working correctly when we checked the home page. Did you disable the “remove unused css” option?

    Best regards,
    Ismael

    in reply to: Disable Google Analytics (Avia) #1413557

    Hey lakeconstance,

    Thank you for the inquiry.

    Did you add the tracking code in the Enfold > Google Services > Google Analytics Tracking Code field? The tracker will only function if the tracking code or script is included in this field. If you do not want Google Analytics to run, you need to remove the tracking code from this field.

    Best regards,
    Ismael

Viewing 30 posts - 7,831 through 7,860 (of 67,463 total)