Hi,

Would you mind uploading the font file on Dropbox? We can’t access the file above without logging in to an email account. Or just provide a link to the font set so that we can download the icons on our end.

and I deleted the old one,

Please note that you can upload multiple set of icons in the manager. You don’t need to delete the existing icon font sets.

Best regards,
Ismael

Hey Goodchild007,

Thank you for the inquiry.

The site is not loading properly on our end. Have you tried updating the theme to version 5.6.5? A plugin conflict may also be one of the reasons for this issue. To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation.

Best regards,
Ismael

Hi,

Thank you for the update.

We may need to access the site and inspect the slider from the dashboard in order to understand the issue better. Please provide the site URL in the private field. For the meantime, you can try the following plugin to translate specific words in the site.

// https://wordpress.org/plugins/say-what/

Best regards,
Ismael

Hi,

Thank you for the update.

We can’t reproduce the issue on mobile view anymore as shown in the screenshot below. The css code above should be enough to place the section above the others. Which settings did you adjust in the color section element?

Best regards,
Ismael

Hi,

Thank you for the screenshots.

Are you using WPML to translate the site? If so, then you can WPML String Translation extension to translate the text in the sliders. For more info, please check the following documentation.

// https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-using-layerslider-and-wpml/

Best regards,
Ismael

Hey woogie07,

Thank you for the inquiry.

The tables in the demo are created using the “Column” element, which is why they look different compared to the default “Table” element. The text is added using the “Text Block” and “Special Heading” elements, and the image is inserted using the “Image” element. The “Image” element can be configured to have a fade-in effect.

Best regards,
Ismael

Hey Tim,

Thank you for the inquiry.

You can get the license code in the Downloads section of Themeforest.

// https://themeforest.net/downloads

Look for the green Download button beside the item and click the “License certificate and purchase code (PDF)”.

Best regards,
Ismael

Hi,

thanks for that. It works, except image now aligns slightly to left on desktop. Any tips?

We checked the site again but it seems like the image has been removed. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Thank you for the update

Have you tried uploading the new icons as a separate set? Please share the icon font file so that we can test it on our end and post the login details in the private field.

Best regards,
Ismael

Hi,

Thank you for the update.

We were able to access the server via FTP, but we couldn’t find the directory that you mentioned earlier. Nevertheless, we identified the problem with the native file compression settings, which were conflicting with the Autoptimize plugin. To fix the issue, we disabled the default compression settings.

Best regards,
Ismael

Hey samis37,

Thank you for the inquiry.

You can use the following css code to adjust the size of the logo.

.logo img, .logo svg {
    zoom: 120%;
}

.header-scrolled .logo img, .header-scrolled .logo svg {
    zoom: 90%;
}

To adjust the font sizes of the body and heading text, please go to the Enfold > General Styling > Typography panel.

Best regards,
Ismael

Hey domchocolate,

Thank you for the inquiry.

Are you using the grid layout? If so, you will have to modify the config-templatebuilder/avia-shortcodes/postslider/postslider.php file and place the “no articles” text around line 665.

$output = '';

			if( empty( $this->entries ) || ! $this->entries instanceof WP_Query || empty( $this->entries->posts ) )
			{
				return $output;
			}

Example:

$output = '';

			if( empty( $this->entries ) || ! $this->entries instanceof WP_Query || empty( $this->entries->posts ) )
			{
                                $output = "There are currently no related articles";
				return $output;
			}

Best regards,
Ismael

Hey FokeOne,

Thank you for the inquiry.

Would you mind providing a screenshot of the issue and a direct link to the site? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot and site URL. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hey Marcos,

Thank you for the inquiry.

You might have forgotten to include the URL of the previous thread. Please provide the link to the previous thread and post the site URL in the private field so that we can check the issue further.

Best regards,
Ismael

Hey marsh1984,

Thank you for the inquiry.

The additional space is caused by the container of the first color section. You can adjust it by including this CSS code.

.html_header_transparency #top .av-7owuvs-9515cfe4018d7b5b88cf6181443191a6 .container {
    padding-top: 0 !important;
}

– OR –

.html_header_transparency #top .avia-builder-el-0 .container {
    padding-top: 0 !important;
}

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect. By disabling the file compression settings, you will be able to make the necessary adjustments and updates without any conflicts. Once you have made the required modifications, you can re-enable the file compression settings to optimize the performance of your website.

Best regards,
Ismael