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Viewing 30 posts - 7,711 through 7,740 (of 67,463 total)
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  • in reply to: Alternate Content #1416529

    Hey pamk21,

    Thank you for the inquiry.

    To apply the default theme color, you might have to remove the inline color style from the button or link markup. Please look for this code in the text block element.

    
    <h3><span style="text-decoration: underline;"><span style="color: #d0a8f7;"><a style="color: #d0a8f7; text-decoration: underline;" href="https://nysepilepsycoalition.org/about/">LEARN MORE</a></span></span></h3>
    

    Replace it with:

    
    <h3><a style="text-decoration: underline;" href="https://nysepilepsycoalition.org/about/">LEARN MORE</a></h3>
    

    Best regards,
    Ismael

    in reply to: enfold header with elementor footer #1416528

    Hey sky19er,

    Thank you for the inquiry.

    Sounds like, if I could just get the closing div out of the footer,

    We’re not really sure how that would resolve the issue, but it’s worth noting that the closing tag of the header is located in the enfold/includes/helper-main-menu.php file, specifically at the very bottom of it around line 368.

    <!-- end header -->
    </header>
    

    If you need to modify the footer, it could be worthwhile to check the footer.php file.

    Best regards,
    Ismael

    in reply to: Youtube videos not playing #1416391

    Hi,

    We are not seeing the notifications anymore but the videos are still not working properly. Please provide the login details in the private field so that we can check the issue further. Is it alright if we disable the plugins temporarily?

    Best regards,
    Ismael

    in reply to: Slider nicht responsiv #1416390

    Hi,

    Glad we could be of help! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Image fit settings in a Grid section #1416389

    Hi,

    tell me why the images are acting like they are going across both halves of the grid cells and not just fitting within the one.

    Please take note that if the Background Attachment is configured as Fixed, the images will inherit the document’s width based on the current screen resolution, rather than directly from their parent container – which, in this case, is the grid row cell. This is the reason why the background images are a lot larger than the cell container.

    The only way to influence the size of the background images in this scenario, is to adjust the value of the background-size property.

    .flex_cell.av-llci4a9h-d437d0207b8362e3dea85fe4c9565383, .flex_cell.av-1u7y-c83ae2a247f258bd7561f4b963599c56, .flex_cell.av-205mi-343de35deddea834bda60797b215b46e {
        background-size: contain !important;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Did you add the css code above? Please note that the above modification will affect all containers in the site. You may need to utilize the custom css class or ID fields in order to apply the modification on specific elements or pages.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    in reply to: iframe link popup doesn’t work on gravity form #1416385

    Hi,

    We are not familiar with the add-on, unfortunately. Have you tried contacting the plugin developer? They might be able to provide guidance on enabling the form to be accessible via a lightbox, maybe with a use of a script or a different lightbox plugin.

    Best regards,
    Ismael

    in reply to: Sticky Header and Breadcrumb on mobile view #1416384

    Hey klick.design,

    Thank you for the inquiry.

    Unfortunately, there is no option for this by default and it will require some customizations that are beyond the scope of support. But if you wish to make the breadcrumb container sticky during scrolling, you can use the following CSS code.

    @media only screen and (max-width: 768px) {
    
      /* Add your Desktop Styles here */
      .header-scrolled+#main .title_container {
        position: fixed;
        top: 0;
        width: 100%;
        z-index: 999;
      }
    }
    
    

    Best regards,
    Ismael

    in reply to: On Mobile, the Full Screen Image is showing blank #1416383

    Hi,

    Thank you for the update.

    We cannot access the screenshot above. Would you mind using the image platforms that we mentioned above? Please use Savvyify, Imgur or Dropbox for the screenshot.

    For the meantime, please toggle or temporarily disable the Enfold > Performance > File Compression settings to regenerate the scripts and stylesheets.

    Best regards,
    Ismael

    in reply to: Youtube videos not playing #1416382

    Hey ivanglaser,

    Thank you for the inquiry.

    We get this notification in the console when we try to access or play the videos.

    current_clicked_element = DIV
    current_clicked_element = SECTION
    

    It seems to be generated by a script from the wccp_pro_disable_selection plugin. Have you tried disabling the plugin temporarily?

    Best regards,
    Ismael

    in reply to: Template could not be activated #1416381

    Hey polaris chow,

    Thank you for the inquiry.

    I bought a set of templates on your website

    What do you mean by “set of templates”? Did you purchase the “Enfold” theme? If you’re having trouble setting up the theme, please check the documentation below.

    // https://kriesi.at/documentation/enfold/

    To import the demos, please refer to the page below.

    // https://kriesi.at/documentation/enfold/import-demos/

    For the blog entries, try to edit the page, look for the Blog Posts element in the layout builder, then adjust the value of the Posts Number field in the Styling > Pagination panel.

    Best regards,
    Ismael

    in reply to: Slider nicht responsiv #1416380

    Hey Sven,

    Thank you for the inquiry.

    You might want to consider adding an additional slider, a fullwidth slider perhaps, containing images that have been appropriately resized for smaller devices. In the Advanced > Responsive > Element Visibility settings, you’ll find options to manage the visibility of an element across various screen sizes. So you will have one slider for desktop view and another for smaller devices such as mobile phones.

    Best regards,
    Ismael

    in reply to: Sticky Header & Sticky Breadcrumb – Mobile & Desktop #1416319

    Hi,

    Instead of increasing the margin above the slider, try to adjust its top padding in order to create more space between the slider and the breadcrumb container.

    @media only screen and (max-width: 989px) {
        #content-top {
            padding-top: 100px;
        }
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

    If you need further assistance, please feel free to open a different thread. We will close this one for now.

    Best regards,
    Ismael

    in reply to: LayerSlider auto translation #1416318

    Hi,

    No problem! Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Main Menu Link Changes #1416317

    Hi,

    No worries. The problem was located in the following CSS media query in the Quick CSS field, where a closing curly brace was missing.

    @media only screen and (max-width:767px) {
      #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a {
        font-size: 20px;
      }
    
      #footer a {
        color: #ceb0ff !important;
      }
    
      /* Submenu links */
    
      #top #wrap_all #header .av-burger-overlay #av-burger-menu-ul .sub-menu a {
        color: #ffffff;
      }
    
      #top #header_main #av-burger-menu-ul {
        vertical-align: top;
        padding: 100px 0px !important;
      }
    }
    

    Best regards,
    Ismael

    in reply to: ORG | Theme Not Updating “Automatically” #1416316

    Hi,

    Good to know that the issue has been resolved. Let us know in a different thread if you have more questions.

    Best regards,
    Ismael

    in reply to: Help with Homepage video load? #1416315

    Hi,

    Glad to know that @Mike was able to help! Please feel free to open another thread when you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Image Element Not working #1416314

    Hi,

    Thank you for the inquiry.

    The site’s loading speed is quite slow on our end, which could be the reason why images are not displaying. It’s possible that a plugin conflict is causing the problem. To identify the problematic plugin, please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We will wait for the results of your plugin compatibility test.

    Best regards,
    Ismael

    in reply to: Shop options modifications #1416313

    Hey zemag33,

    Thank you for the inquiry.

    The category dropdown is not inherently part of the theme, so making changes to its style will require some CSS modifications. Please add the following code in the Quick CSS field.

    #top .select2-results {
        color: #111111;
    }
    
    .select2-container--default .select2-results__option--highlighted[aria-selected], .select2-container--default .select2-results__option--highlighted[data-selected] {
        background-color: #fbc307;
        color: #ffffff;
    }

    For the product title and other related elements, please use this.

    .products .product h2, .products .product h3, .products .product h4, .products .product h5, .products .product h6, h2.woocommerce-loop-product__title {
        padding-top: 5px;
        font-size: 2em;
        line-height: 1.3em;
        font-weight: normal;
        margin: 0;
    }
    
    #top .price, #top .price span, #top del, #top ins {
        display: inline;
        text-decoration: none;
        font-size: 1em;
        line-height: 24px;
        font-weight: 600;
    }
    

    Best regards,
    Ismael

    in reply to: Demo not working on mobile #1416311

    Hi,

    Thank you for the update.

    The site seems to be loading properly on our end. What is the actual model of the iPhone device, and which browser are you using? Please try to remove the browser cache, then try to load the page again.

    Best regards,
    Ismael

    in reply to: Blog Post Element on shows 6 Posts per page #1416310

    Hey Madison,

    Thank you for the inquiry.

    I can not find a place to select how many posts to display – just number of columns.

    The Post Number option is located in the Styling > Pagination panel. You can also disable the pagination there if you like.

    Best regards,
    Ismael

    in reply to: Main Menu Link Changes #1416309

    Hey pamk21,

    Thank you for the inquiry.

    We discovered an invalid CSS rule in the Quick CSS field that was causing the dynamic stylesheet to malfunction. We made some adjustments to the CSS and as a result, the configurations in the Advanced Styling panel are now being properly applied.

    Best regards,
    Ismael

    in reply to: Revert to WordPress Product Gallery #1416308

    Hey Sethkonkel,

    Thank you for the inquiry.

    Have you tried switching to the default Woocommerce gallery? Please try to select the second option (Woocommerce 3.0 gallery) in the Enfold > Shop Options > Product gallery settings. Let us know if this helps.

    Best regards,
    Ismael

    in reply to: On Mobile, the Full Screen Image is showing blank #1416307

    Hey bemodesign,

    Thank you for the inquiry.

    The slider is displaying correctly on our end. Which mobile device and browser are you currently using? Please provide a screenshot of the issue using platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: LayerSlider auto translation #1416222

    Hi,

    Thank you for the inquiry.

    We are not yet sure why the text “play” is automatically translated, but we managed to prevent it by placing a non-breaking space (& nbsp;) before the text. Please make sure to remove the cache before checking the page.

    Best regards,
    Ismael

    in reply to: Enfold theme not in dashboard iin staging site #1416221

    Hi,

    Glad we could be of help! Please feel free to open another thread should you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: iframe link popup doesn’t work on gravity form #1416220

    Hi,

    Thank you for the update.

    Is the Lightbox Modal Window option enabled? Please go to the Enfold > Theme Options panel and make sure that the lightbox option is enabled. Or post the login details in the private field so that we can check the issuer further.

    Best regards,
    Ismael

    in reply to: error after php update #1416219

    Hey schweg33,

    Thank you for the inquiry.

    Looks like it is trying to access a key in an array that doesn’t exist. To fix it, you have to check if the key exists before using it.

    Example:

    if(isset($array['category'])) {
        // do something
    }

    Unfortunately, we are unable to assist you with the specific issue related to the plugin. It is recommended to contact the plugin author for further information and support. Integrating and ensuring compatibility between third-party plugins and the theme falls outside the scope of the support services we provide.

    We apologize for any inconvenience caused. If you have any other questions or require assistance with any other aspects of the theme, please don’t hesitate to reach out.

    Best regard,
    Ismael

    in reply to: WPML RTL language #1416046

    Hey studiocelsius77,

    Thank you for the inquiry.

    You may need to install a multilingual plugin, such as Polylang, in order to create an RTL version of the site with a different language. Please check the documentation below for more info.

    // https://polylang.pro/doc/configure-the-languages/#text-direction

    Best regards,
    Ismael

    in reply to: Align buttons on section #1416045

    Hey sarthakchoudhary,

    Thank you for the inquiry.

    The following css code should work but it might require a few adjustments on different screen sizes. You may need to apply a unique custom css class name to the buttons and replace the selector “avia-button-wrap” with it.

    .flex_column .avia-button-wrap {
        position: absolute;
        bottom: 0;
        left: 50%;
        transform: translateX(-50%);
    }

    Best regards,
    Ismael

Viewing 30 posts - 7,711 through 7,740 (of 67,463 total)