Hi,

Sorry we missed the video. Looks like you have created a copy of the same section for smaller device. Does it work when you temporarily disable or remove the section? If the issue persists, please try to add this css code.

@media only screen and (min-width: 480px) and (max-width: 767px) {
  .responsive.av-no-preview #top #wrap_all .av-small-hide,
  .responsive.av-no-preview #top #wrap_all .av-small-font-size-hidden,
  .responsive.av-no-preview #top #wrap_all .av-small-font-size-title-hidden {
    display: none;
    height: 0;
  }
}

Best regards,
Ismael

Hi,

Thank you for following up.

Where is the server located? The TTFB (Time to First Byte) hovers around 3-5 seconds when we visit the site. This duration represents the time the server takes to send the initial data to my browser (Asia), which is a bit slow. To enhance this, consider improving the performance of the database. You can start by installing a plugin such as WP-Optimize or WP-Sweep to clean up and optimize your database tables. You should also consider subscribing to a Content Delivery Network (CDN) if necessary; however, it will add extra costs to your setup.

The resize after upload plugin slows things down, so I had it deactivated, but tried it again, and it does slow things down,

As mentioned earlier, you might need to consider a different plugin if the current one doesn’t enhance the site’s performance. We may need to login to the site in order to further investigate. Please provide the login details in the private field.

Best regards,
Ismael

Hey bbertuzzi7,

Thank you for the inquiry.

As you click through the other tags across the top, none of the others load there respective first six, and the last tag across the top doesn’t show up until you use the LOAD MORE button on any of them.

This is the default behavior of the category or tag sorting option. Only items that are present on the page are sortable, and empty tags or categories will not be visible. To work around this limitation, you can disable pagination and increase the number of items displayed on a single page.

Best regards,
Ismael

Hey stephaniebLOS,

Thank you for the inquiry.

Did you modify the “All Headings (H1-H6)” element in the Advanced Styling panel as well? The current modification is overriding the custom styles for the H3 element. To apply the font-weight changes correctly to H3, consider removing the “All Headings (H1-H6)” modification or adding this code in the Quick CSS field.

#top #wrap_all .all_colors h3 {
    font-weight: 900 !important;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterward.

Best regards,
Ismael

Hi,

Put PHP in a functions snippet.

Did you place the custom shortcode in the functions.php file? We may need to access the site in order to properly implement the modification. Please provide the login details in the private field.

Your CSS doesn’t seem to change anything.

Have you tried to temporarily disable the Enfold > Performance > File Compression settings?

Best regards,
Ismael

Hey Julie,

Thank you for the inquiry.

We tried to login to the site using the info above, but it seems to be incorrect. Please check the info carefully or provide another login account. Would it be possible to provide us with a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

Best regards,
Ismael

Hi,

Where do I put the code snippet you provided?

You can add custom css modifications in the Enfold > General Styling > Quick CSS field or in the child theme’s style.css file.

Thank you for your patience.

Best regards,
Ismael

Hey jaimemerz,

Thank you for the inquiry.

The easiest solution would be to upload images with the same size and aspect ratio. The featured images in the posts above vary widely in size, one is 1210px in width while the other is only 400px. Other options are to edit the enfold/includes/loop-index.php template file and assign a different thumbnail to display in the posts, or use the avf_post_featured_image_link filter.

function avf_post_featured_image_link_mod($image) {
    if (is_single()) {
        $image = get_the_post_thumbnail( $current_post['the_id'], 'medium' );
    }

    return $image; 
}
add_filter('avf_post_featured_image_link','avf_post_featured_image_link_mod', 10, 1);

Best regards,
Ismael

Hey IDS,

Thank you for the inquiry.

You might be viewing a cached version of the page. Please try to remove the browser cache or check the site on incognito mode. If the issue persist, try to temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect, and post the site URL in the private field.

Best regards,
Ismael

Hey Steve,

Thank you for the inquiry.

You might need to switch to the default WooCommerce 3.0 product gallery option in Enfold > Shop Options > Product Gallery settings. This will display the default product gallery with standard functionality like variation image switching and product image zoom.

Best regards,
Ismael

Hi!

Glad to know that the issue has been resolved. Please feel free to open another thread when you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

Adding this css code should adjust the space below the columns.

@media only screen and (max-width: 767px) {

  /* Add your Mobile Styles here */
  .responsive #top #wrap_all .flex_column.av-aeojcb-ba774702a778e4ef03b33416445dc95a,
  .responsive #top #wrap_all .flex_column.av-f4v2wb-e42519b148782c16cb969eeccaa5f926 {
    margin-bottom: 20px;
  }
}

Best regards,
Ismael

Hi,

Glad to know the issue has been resolved. If you have any more questions about the theme, please don’t hesitate to start a new thread.

Have a nice day.

Best regards,
Ismael

Hi,

Glad to know that this has been resolved. Please feel free to open another thread when you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hey gatehealing,

Thank you for the inquiry.

Have you optimized the loading speed of the site? If you haven’t, please check the following articles for more info about site speed optimization.

// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.html

To start, you can enable the Enfold > Performance > File Compression settings to compress scripts and stylesheets, which should reduce render-blocking resources. If you have already installed a cache plugin, consider enabling its default compression option or use Autoptimize.

Best regards,
Ismael