Forum Replies Created

Viewing 30 posts - 7,291 through 7,320 (of 67,463 total)
  • Author
    Posts
  • in reply to: Header Title and Breadcrumbs not displaying on all pages #1420753

    Hi,

    Thank you for the update.

    When we edited the “brewguides” page, we noticed that the value of the custom field “header” is set to “no”, which caused the title and breadcrumb container to not display. To fix the issue, we removed the value “no”, updated the custom field, then updated the page. You may need to do the same steps for the pages listed above.

    Best regards,
    Ismael

    in reply to: Toggle section issue #1420752

    Hi,

    Glad to know that you managed to find a solution. Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Main content scrolling above header #1420751

    Hi!

    Thank you for the inquiry.

    The following css rule appears above the header, which might be causing the issue that you described above. Did you add the code somewhere in the template files?

    av-image-caption-overlay { bottom: -20px !important; font-size: 10px !important; height: auto !important; left: 50% !important; transform: translate(-50%) !important; width: 100% !important; text-align: justify !important; }
    

    Cheers!
    Ismael

    in reply to: Automatically display author, excerpt and categories? #1420750

    Hey mbosse99,

    Thank you for the inquiry.

    1.) Have you tried using the get_the_category_list function as suggested previously? The function may not work if you want to retrieve the categories of custom post types. You have to use the get_the_terms instead.

    // https://developer.wordpress.org/reference/functions/get_the_category_list/
    // https://developer.wordpress.org/reference/functions/get_the_terms/

    2.) You can add this code in the functions.php file to retrieve post author.

    function post_author_shortcode(){
       if(!is_singular()) return;
       $author_id = get_queried_object()->post_author;
       $displayname = get_the_author_meta('display_name', $author_id);
       return $displayname;
    }
    add_shortcode( 'sc_post_author', 'post_author_shortcode' );
    

    3.) And for the excerpt, add this.

    function post_excerpt_shortcode(){
       if(!is_singular()) return;
       $post_id = get_queried_object()->ID;
       $excerpt = get_the_excerpt($post_id);
       return $excerpt;
    }
    add_shortcode( 'sc_post_excerpt', 'post_excerpt_shortcode' );
    

    Best regards,
    Ismael

    in reply to: Color section change clor after scroll #1420748

    Hi,

    Thank you for the update.

    You have to apply the “main color” manually in the element’s Styling > Background Colors > Background settings, and apply the “alternate color” by adjusting the css rule that we provided above. It is currently set to red at the moment.

    Best regards,
    Ismael

    in reply to: Cell padding: Larger screens #1420747

    Hey Lene,

    Thank you for the inquiry.

    Looks like you managed to adjust the padding of the cell containing the text for different screen sizes. If the changes don’t immediately reflect in the frontend, try to toggle or temporarily disable the Enfold > Performance > File Compression settings and make sure to purge the cache before testing the page.

    Best regards,
    Ismael

    in reply to: Vimeo Video in Headersection is not running #1420746

    Hey acardell887,

    Thank you for the inquiry.

    Did you just recently enable the privacy options? It is possible that the videos are being blocked by the privacy options. To alter this behavior, you can adjust the Default Cookie Behaviour settings to the first or second option, which can be found in the Enfold > Privacy & Cookies > Cookie Handling tab.

    Best regards,
    Ismael

    in reply to: cookie is still active #1420745

    Hey schweg33,

    Thank you for the inquiry.

    Which cookie are you referring to? The default lightbox doesn’t store cookies in the local browser storage.

    Would you mind providing a screenshot? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Social media icons in the mobile version #1420744

    Hey ijnavas,

    Thank you for the inquiry.

    Did you add any css modifications? It is possible that one of the modifications is causing the problem. Please provide the site URL in the private field so that we can check the issue.

    Best regards,
    Ismael

    in reply to: Theme will not reinstall #1420743

    Hi,

    Glad to know that this has been resolved. Please let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: CSS for specified instance of smaller h1 font size on mobile #1420742

    Hey Tanja,

    Thank you for the inquiry.

    The class name was accidentally added to the Custom ID Attribute field instead of the Custom CSS Class field. We also adjusted the css code a bit. Please make sure to purge the cache before checking the page.

    Best regards,
    Ismael

    in reply to: Problems #1420740

    Hey Elske,

    Thank you for the inquiry.

    1.) You can remove the default link in the footer by adding the [nolink] placeholder in the Enfold > Footer > Copyright field.

    2.) The single license is lifetime, but to ensure compatibility with the plugins, it’s important to regularly update the theme to the latest version. The current version is 5.6.6.

    3.) You can install plugins like Yoast or Rankmath to automatically create a sitemap.

    The website is no longer visible.

    The website is visible on our end but it is using a very outdated version of the theme, 4.6.5. You have to update to the latest version (5.6.6) as soon as possible.

    Best regards,
    Ismael

    in reply to: This page isn’t working #1420739

    Hey hilytemarketing,

    Thank you for the inquiry.

    How did you import the site from the previous host? You may need to set your installation to debug mode and enable the error logs in order to properly trace the issue. Please check the documentation below.

    // https://wordpress.org/documentation/article/debugging-in-wordpress/#wp_debug

    Best regards,
    Ismael

    in reply to: Demo installation – OVH #1420738

    Hey Gbeer,

    Thank you for the inquiry.

    You may need to ask your hosting provider to whitelist the following IP address in order to properly retrieve the demo files.

     http://kriesi.at/ (85.13.136.225)
    

    For more info on how to install the demo manually, please check the documentation below.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

    in reply to: Adding Spotify and Apple Podcast social icons #1420737

    Hey jamesedwardcouncill,

    Thank you for the inquiry.

    The default character code of the Spotify icon in the entypo-fontello set is ue907. Please try to replace the filter with the following code.

    // Register new icon as a theme icon
    function avia_add_default_social_icons($icons) {
    	$icons['spotify'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue907');
    	return $icons;
    }
    add_filter('avf_default_icons','avia_add_default_social_icons', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icons($icons) {
    	$icons['Spotify'] = 'spotify';
    	return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icons', 10, 1);

    `

    Best regards,
    Ismael

    in reply to: Vimeo Popup: inline text anchor link does not work #1420736

    Hi,

    Thank you for following up.

    The modified file is still not loading. The changes are done around line 53, but it is not reflected in the file above.

    vimeo: {
        index: 'vimeo.com/',
        id: function(url) {
    
            // fetch the id
            // https://kriesi.at/support/topic/vimeo-popup-inline-text-anchor-link-does-not-work/
            var m = url.match(/(https?:\/\/)?(www.)?(player.)?vimeo.com\/([a-z]*\/)*([0-9]{6,11})\/(\w{6,11})[?]?.*/), id, params;
            if( !m || !m[5] )
            {
                return null;
            }
    
            var id2 = !m[6] ? "" : "/" + m[6];
            id = m[5];
    
            //fetch params
            params = url.split('?');
            params = params[1];
    
            return id + id2 + '?' + params;
        },
        src: '//player.vimeo.com/video/%id%'
    }
    

    Best regards,
    Ismael

    in reply to: Vimeo Popup: inline text anchor link does not work #1420674

    Hi,

    Thank you for the update.

    We already modified the /enfold/js/avia-snippet-lightbox.js file but for some reason the script is not updating in the front end. Would you mind checking if the video is now loading correctly within the lightbox?

    This is the modified file: https://pastebin.com/CM5V6iP1

    Best regards,
    Ismael

    in reply to: Wrong order of upcoming events #1420672

    Hi,

    We are still not able to establish an FTP connection, so it is possible that the access may be restricted to specific countries. Please make sure that the server allows access from the following countries (see private field).

    Best regards,
    Ismael

    in reply to: Color section change clor after scroll #1420671

    Hey paoluccimarketing2015,

    Thank you for the inquiry.

    Yes, this should be possible. Insert a color section in the editor, apply the initial background color to it in the Styling tab, then go to the Advanced > Developer Settings toggle. Add the following class names in the Custom CSS Class field.

    av-dynamic-color-section av-animated-when-almost-visible
    

    In the Quick CSS field, add this css code.

    #top .av-dynamic-color-section {
      opacity: 1;
      transition: all 1s;
    }
    
    #top .av-dynamic-color-section.av-animated-when-almost-visible.avia_start_delayed_animation {
      opacity: 1;
      background-color: red;
    }
    

    You can customize the transition background color in the second css rule above, which is set to the default red. The effect is much more visible when you add content above the color section or when the color section is located below the fold.

    Best regards,
    Ismael

    in reply to: Where to add chat widget javascript? #1420662

    Hey Antonio,

    Thank you for the inquiry.

    You can add the script using action hooks in the functions.php file.

    Example:

    // custom script: hide the tooltip on the tab click
    function ava_custom_script_hide_tooltip()
    {
        ?>
        <script type="text/javascript">
            // script goes here
        </script>
        <?php
    }
    add_action( 'wp_footer', 'ava_custom_script_hide_tooltip', 9999 );
    

    You can also use the following functions.

    // https://developer.wordpress.org/reference/functions/wp_add_inline_script/
    // https://developer.wordpress.org/reference/functions/wp_head/

    Another option is to add the script directly in a template file such as header.php or footer.php.

    Best regards,
    Ismael

    in reply to: Wrong order of upcoming events #1420660

    Hi,

    Thank you for the info.

    We can’t access the server using the FTP account above. We have tried both FTP and SFTP. Please check the info carefully, or provide another account.

    We have modified the query it a bit. Please try it again.

    $query = array(
    	'paged'			=> $this->current_page,
    	'posts_per_page'	=> $params['items'],
    	'start_date'		=> 'now',
    	'eventDisplay'		=> 'list',
            'orderby' => 'meta_value',
            'meta_key' => '_EventStartDate',
            'order' => 'ASC',
            'tribeHideRecurrence' => false
    );
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    To add the plugin’s overlay container to the masonry items, please try to edit the enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-masonry.php and look for this code around line 713:

    $bg .=		"<div class='av-masonry-image-container ' {$img_style} {$outer_title} {$outer_alt}>";
    

    Replace it with:

    $bg .=		"<div class='av-masonry-image-container protectionOverlaytext' {$img_style} {$outer_title} {$outer_alt}>";
    $bg .= "<img class='wccp_pro_overlay_protected_img' src='https://capturelight.net/wp-content/plugins/wccp-pro/images/transparent.gif' style='width:100%; height:100%'>";
    

    Best regards,
    Ismael

    in reply to: Set accordian to open 1 toggle at a time #1420657

    Hi,

    Thank you for the update.

    The accordion element seems to be working correctly now. Have you found the issue? If not, please disable the Enfold > Performance > File Compression settings and turn off the plugins temporarily.

    Best regards,
    Ismael

    in reply to: Import #1420656

    Hi,

    Thank you for the inquiry.

    Where is the site hosted? You may need to ask your hosting provider to whitelist the http://kriesi.at/ (85.13.136.225) site so that your server can properly retrieve the demo files.

    You can also import the demo manually using an XML file. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-import-a-theme-demo

    And regarding the error logs, please make sure that the default WP error logs are enabled, as described in the documentation below.

    // https://wordpress.org/documentation/article/debugging-in-wordpress/#wp_debug_log

    Best regards,
    Ismael

    in reply to: Vimeo Popup: inline text anchor link does not work #1420655

    Hi,

    Sorry for the confusion. Looks like the lightbox script cannot handle custom vimeo URL and returns the following pattern.

    src: '//player.vimeo.com/video/%id%'
    

    We may need to modify the /enfold/js/avia-snippet-lightbox.js file so that the theme can return the correct URL to the lightbox. Please provide the S/FTP details in the private field so that we debug the issue further.

    Best regards,
    Ismael

    in reply to: Quote #1420654

    Hey Eduardo Kruel,

    Thank you for the inquiry.

    We don’t provide website development services within this forum, but we’ve partnered with Codeable for users seeking custom website development services. You can find more information by visiting the link below.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Change cart icon #1420653

    Hey margaritanem,

    Thank you for the inquiry.

    You can add the avf_default_icons filter in the functions.php file to replace the default icons in the theme.

    add_filter('avf_default_icons','avia_replace_standard_icon', 10, 1);
    function avia_replace_standard_icon($icons)
    {
        $icons['cart'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue800');
        return $icons;
    }
    

    // https://kriesi.at/documentation/enfold/icon/#change-icon-used-for-standard-theme-elements-

    Replace the value of the icon key with the character code of the icon that you want to use. Please check the documentation below for more info on how to retrieve the character code of a specific icon.

    // https://kriesi.at/documentation/enfold/icon/#how-to-find-the-icon-unicode

    Best regards,
    Ismael

    in reply to: critical error when attempting to save page edits #1420651

    Hey Greg,

    Thank you for the inquiry.

    We can reproduce the issue but not yet sure what is causing it. Try switching the installation to debug mode and enable the error logs so that we can trace the root of the issue.

    // https://wordpress.org/documentation/article/debugging-in-wordpress/#wp_debug_log
    // https://wordpress.org/documentation/article/debugging-in-wordpress/#wp_debug

    Please provide the S/FTP details in the private field as well.

    Best regards,
    Ismael

    in reply to: Twitter X icon #1420433

    Hey tulin88,

    Thank you for the inquiry.

    You can use this css code to adjust the alignment of the social icons.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #header .social_bookmarks {
        text-align: right;
      }
    }

    The new twitter icon will be included in the next patch.

    Best regards,
    Ismael

    in reply to: “Notification” adding a pagelink #1420432

    Hey dreamreader,

    Thank you for the inquiry.

    You can manually add the link in the Message field using html tags.

    Example:

    This is a notification of some sort with a <a href="#">link</a>.
    

    Best regards,
    Ismael

Viewing 30 posts - 7,291 through 7,320 (of 67,463 total)