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Viewing 30 posts - 691 through 720 (of 66,827 total)
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  • in reply to: Swipe on lightbox, seems not to be working properly #1487094

    Hi,

    Thank you for the short clip.

    Try to include this css code to prevent the document from shifting while navigating the lightbox.

    .responsive .mfp-zoom-out-cur {
        overflow: hidden;
    }
    

    Best regards,
    Ismael

    Hi,

    Would you mind providing the login details to the dev site as well so we can check whether the WP Rocket settings in combination with another plugin are causing the issue? We also recommend reaching out to the plugin developers, as they might have additional insight into why the issue occurs when WP Rocket is enabled.

    Best regards,
    Ismael

    in reply to: Flip box behavior all wrong #1487092

    Hi,

    On smaller screens, you could adjust the width of the grid items to make sure they don’t split into four columns and become unnecessarily tall compared to the aspect ratio of the images.

    @media only screen and (max-width: 1024px) {
    
      /* Add your Mobile Styles here */
      .avia-icon-grid-container.av-mb13nabo-2b6695789b3fe0e5c148dc94e76998ee li.av-icon-cell-item {
        flex-basis: calc(50% - 18.75px) !important;
      }
    }
    

    Result:

    Try toggling the previous css from “contain” to “cover” and see which one works best for your layout.

    Best regards,
    Ismael

    in reply to: Enfold Child Theme Combo Widget Stopped Working #1487060

    Hey EdgeWP,

    Thank you for the inquiry.

    The combo widget seems to be working fine on our installation. Have you tried temporarily disabling the plugins? Please clone the site to a test environment, then provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Button with ACF custom fields in Accordion is broken #1487059

    Hi,

    Sorry for the delay. Yes, you can create a custom layout and use dynamic content to display specific information about the portfolio items, instead of manually adjusting the template for each item. It’s also true that this approach could be more optimal for the database as it avoid saving and retrieving unnecessary data from the portfolio items.

    Best regards,
    Ismael

    Hi,

    Looks like you’re now displaying a Fullwidth Slider on smaller screens, and the images in the slide are now displayed at 1100x1100px. Is this what you were expecting?

    Best regards,
    Ismael

    in reply to: Flip box behavior all wrong #1487057

    Hi,

    Thank you for the update.

    Looks like you’ve already detached the title from the image as suggested — it does look better now. Have you tried adding the css we recommended earlier? It will force the image to display fully but the layout might look slightly off if the flipback content is taller than the image.

    #top .avia-icon-grid-container .avia-icongrid-flipbox .avia-icongrid-wrapper .avia-icongrid-front.bg-img:before {
        background-size: contain;
    }
    

    Best regards,
    Ismael

    Hi,

    We have moved the screenshot to the private field. Please let us know once the login details are available.

    Best regards,
    Ismael

    in reply to: Customize the Contact Form EMAIL #1487055

    Hi,

    Have you tried placing it in a different location, not between the rowed or columned elements? Do you notice any changes? What we’re trying to explain is that the empty line should remain truly invisible, but placing it between rowed or columned elements could break the layout.

    Best regards,
    Ismael

    in reply to: Plugin Conflict with Enfold Theme #1487054

    Hi,

    Thank you for the update. You may have forgotten to include the username. Please include it in the private field.

    Best regards,
    Ismael

    in reply to: 2nd header area #1487053

    Hey Tilman,

    Thank you for the inquiry.

    You can add the same html in the phone info field.

    
    <div class="top-bar-content">
      <span class="content">
        <i class="fa rt-icon-placeholder2"></i> Süderquerweg 651 • 21037 Hamburg
      </span>
      <span class="content">
        <i class="fa rt-icon-telephone"></i>
        <a href="tel:+49407375020">+49 40 737 50 20</a>
      </span>
      <span class="content">
        <i class="fa rt-icon-3-time"></i> Mo. bis Fr. 7:15-18:00
      </span></div>
    

    Then, add this css code to adjust the layout of the content:

    .top-bar-content {
      display: flex;
      flex-wrap: wrap;
      align-items: center;
      gap: 15px; 
    }
    
    .top-bar-content .content {
      display: inline-flex;
      align-items: center;
      gap: 5px;
      font-size: 14px; 
    }
    
    .top-bar-content i {
      font-family: "FontAwesome";
      font-style: normal;
      font-size: 16px; 
      display: inline-block;
    }

    You may need to install the FontAwesome plugin to properly display the icons.

    https://wordpress.org/plugins/font-awesome/

    Best regards,
    Ismael

    in reply to: Plugin Conflict with Enfold Theme #1486964

    Hi,

    Thank you for the info.

    Please provide the admin account you’re using or create another one with any available email address you have access to. We’ll check the site again once the login info is available.

    Best regards,
    Ismael

    in reply to: Flip box behavior all wrong #1486963

    Hi,

    You can use an image editor like Photoshop or any available online tool, then upload the images again to your media library. Let us know the result.

    Best regards,
    Ismael

    in reply to: Contact Form Autorespond Text – Add Name? #1486962

    Hey lfs360,

    Thank you for the inquiry.

    You can try adding this filter in the functions.php file to prepend additional content before the autoresponder message.

    add_filter('avf_contact_form_autoresponder_mail', function($mail_array, $new_post, $form_params, $class) { 
        $mail_array['message'] = '<p>Hi ' . $new_post['1_1'] . '</p><br/>' . $mail_array['message'];
        return $mail_array;
    }, 10, 4);
    

    The part $new_post[‘1_1’] assumes that the name is entered in the first field of the contact form.

    Best regards,
    Ismael

    in reply to: Customize the Contact Form EMAIL #1486961

    Hi,

    Yes, it’s only for print, but the empty line item still renders a blank space, breaking the markup of the rowed elements and splitting them. This is why we recommend to avoid placing empty lines between rowed or columned elements to prevent breaking the layout. Hope this clear things up a bit.

    Best regards,
    Ismael

    in reply to: Launch a lightbox gallery with a button #1486959

    Hi,

    Thank you for the update.

    This is still possible, but we need to create a custom script to trigger the gallery when the button is clicked. To start, try to edit the gallery, go to Advanced > Developer Settings, and apply “ff-gallery-1” in the Custom CSS Class field. Next, edit the button element and place “#ff-gallery-1” in the link field. After that, add this code to the functions.php file.

    add_action('wp_footer', function() { ?>
        <script>
            jQuery(document).ready(function($) {
                $('a[href^="#ff-gallery-"]').on('click', function(e) {
                    e.preventDefault();
                    var target = $(this).attr('href').replace('#', '');
                    $('.' + target + ' .avia-gallery-big').trigger('click');
                });
            });
        </script>
    <?php });
    

    You can do the same for the second and third gallery, just replace -1 with -2 and -3.

    Best regards,
    Ismael

    in reply to: Delete woocommerce order menu #1486958

    Hey informacionyarte,

    Thank you for the inquiry.

    Please add this css code to hide the product sorting options in the shop page.

    #top div .product-sorting {
        display: none;
    }

    Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Open Sans ZIP #1486957

    Hi,

    Thank you for the screenshots.

    The body font is still set to Open Sans when we checked, instead of Open Sans Condensed. Try to adjust the Font for Your Body Text setting in the Enfold > General Styling > Fonts panel. Let us know the result.

    Best regards,
    Ismael

    in reply to: Google Analytics loaded in footer #1486956

    Hi,

    We haven’t tested that, but we don’t see any reason why it wouldn’t work with these changes. Please feel free to reach out if you encounter any issues with the privacy options.

    Best regards,
    Ismael

    Hi,

    You can check out the functions in these files:

    — enfold/includes/config-enfold/functions-framework.php > avia_generate_stylesheet
    — enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php > try_minifying_scripts | minimize_footer_scripts
    — enfold/config-gutenberg/class-avia-gutenberg-theme-integration.php > handler_generate_dynamic_stylesheet
    — enfold/config-templatebuilder/avia-template-builder/php/class-post-css-management.php > handler_enqueue_post_styles

    These functions are hooked into:

    
    add_action( 'ava_ajax_cet_delete', 'callback', 10, 1 );
    add_action( 'ava_after_theme_update', 'callback', 100, 1 );
    add_action( 'ava_after_import_demo_settings', 'callback', 100, 1 );
    add_action( 'avia_ajax_after_save_options_page', 'callback', 100, 1 );
    add_action( 'wp_enqueue_scripts', 'callback', 999999 );
    add_action( 'wp_print_footer_scripts', 'callback', 9 );
    

    Best regards,
    Ismael

    in reply to: SVG Entypo-Fontello Icons not displaying #1486954

    Hey emilconsor,

    Thank you for the inquiry.

    We noticed that the site has been heavily modified. What happens when you disable the customizations in the functions.php file and the shortcodes folder in the child theme? Try to temporarily disable the plugins as well and see if anything changes.

    Best regards,
    Ismael

    in reply to: Pictures are not 4:3 they are 1:1 #1486953

    Hi,

    We added the filter in the functions.php file. To adjust the size of the shop thumbnails, you can configure the options in the Appearance > WooCommerce > Product Images panel.

    Best regards,
    Ismael

    in reply to: Button with ACF custom fields in Accordion is broken #1486951

    Hey Elena,

    Thank you for the inquiry.

    Unfortunately, you cannot directly add shortcodes with dynamic content in the Accordion item or any element with a text field. Dynamic content will only work in designated fields marked with the database icon, and you cannot combine them with shortcodes. Hope this clear things up a bit.

    Best regards,
    Ismael

    in reply to: Swipe on lightbox, seems not to be working properly #1486915

    Hey Angelo,

    Thank you for the inquiry.

    We can’t reproduce the issue on our end, but you can try adding this css code to prevent the lightbox container from moving during swipe.

    #top .mfp-wrap {
        overflow: hidden;
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Google Analytics loaded in footer #1486914

    Hey dburton77,

    Thank you for the inquiry.

    It’s not necessarily required for the tracking code to be placed in the header, but if that’s what you need, you can add this code to the functions.php file.

    function ava_move_tracking_code_to_head() {
        remove_action( 'wp_footer', 'avia_print_tracking_code', 10000 );
        add_action( 'wp_head', 'avia_print_tracking_code', 10 );
    
    }
    add_action( 'init', 'ava_move_tracking_code_to_head', 20 );

    Best regards,
    Ismael

    in reply to: Accessibility Issue Timeline Element #1486913

    Hi,

    Thank you for the update.

    The filter above will simply replace the h4 tag with h3 in the timeline element, with no impact on performance or display, or very minimal at most. Please don’t hesitate to open another thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Plugin Conflict with Enfold Theme #1486912

    Hey RK,

    Thank you for the inquiry.

    Have you confirmed that the issue only happens with Enfold and not with the default WordPress themes? We may need to access the site to properly understand the issue. Please provide the login details in the private field.

    We also recommend reaching out to the plugin developer for additional information about the issue.

    Best regards,
    Ismael

    Hi,

    Why would Enfold not find and use the existing old dynamic/cached CSS and require the re-save process?

    Do the containers also share the same database? Please note that the theme relies on a database entry to generate the dynamic stylesheets and scripts. So, if each of your WordPress containers has its own unique database, a desync will likely occur in the shared uploads directory or volume from one of the WordPress instances. It will only work correctly on the instance where the theme options were saved last because that action triggers the file generation and saves the correct entry in the database in favor of the instance.

    Yes, the function avia_generate_stylesheet should regenerate the dynamic stylesheet, but we haven’t tested this on WP-CLI. You can try running it in each deployment to see if it correctly resolves the issue with the missing stylesheet.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    It might be due to the srcset attribute, which allows the browser to select different versions of the image from the available thumbnails based on the current screen size and the device’s DPI. DPI is an important point here, because the browser will not necessarily pick the smallest version on a small phone if the device’s DPI is around 2.5, for example. It will recalculate and compensate for the high-resolution screen and select a larger version of the image, in the case of the first slide, the original version of the image, which is 1335×1333px.

    https://html.com/attributes/img-srcset/

    Best regards,
    Ismael

    in reply to: Enfold generating errors from WP SMTP Mail plugin #1486908

    Hi,

    Thank you for the info.

    Have you tried using the contact form yourself? Do you receive the emails correctly every time? Try to do this every day at different intervals and see if you can trigger the “Spam message rejected” error from the SMTP server. If the issue doesn’t occur from your own use of the contact form, then it’s likely that the SMTP server is correctly doing its job — rejecting spam messages as actual spam.

    You can also reach out to your hosting or email provider to clarify the issue and request more information about what is causing the rejections.

    Best regards,
    Ismael

Viewing 30 posts - 691 through 720 (of 66,827 total)