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Hey Shirley Studebaker,
Thank you for the inquiry.
Unfortunately, we do not handle sales inquiries or anything related to theme purchases here. We recommend reaching out to Themeforest support to address the issue with your card. It might also be wise to consult your bank in this situation. Have you attempted to purchase a theme using a different network or connection?
Best regards,
IsmaelOctober 24, 2023 at 4:00 am in reply to: Accordion toggle doesn’t close correctly on Google Chrome and MS Edge #1423499Hey Christof_Deinhard,
Thank you for the inquiry.
We are aware of the issue and is currently investigating it. One of the users noticed that the “jump” only happens when the Behavior > Allow only one open toggle is enabled. Selecting the other option which lets you open multiple toggle at once should get rid of the issue temporarily.
Adding the following css code should fix the “gap” issue.
.toggle_wrap { display: none; }Best regards,
IsmaelHi,
Alright. Let us know if the css correctly disabled the fadein transition.
Best regards,
IsmaelHi,
Do you still see the notice? Please note that the log above is not critical, so it shouldn’t affect the site or cause any errors.
Best regards,
IsmaelHey steveorrmedia,
Thank you for the inquiry.
This is a default browser feature that we can’t control unless you’re willing to disable the link or the lightbox. To address this, you will need to remove the href attribute from the image link or add this css code.
.av-masonry-entry { pointer-events: none; }Best regards,
IsmaelHi,
We’ll keep the thread open. Please inform us if you come across anything.
Best regards,
IsmaelHey slikslok,
Thank you for the inquiry.
What do you mean by “shortcut”? If you’re referring to the fullscreen option in the block editor, please know that this has been set to be enabled by default starting on version 5.4. If you want to disable it, try to add this code in the functions.php file.
add_action( 'enqueue_block_editor_assets', 'ava_disable_editor_fullscreen_by_default' ); /** * Disable Fullscreen Gutenberg. */ function ava_disable_editor_fullscreen_by_default() { $script = "window.onload = function() { const isFullscreenMode = wp.data.select( 'core/edit-post' ).isFeatureActive( 'fullscreenMode' ); if ( isFullscreenMode ) { wp.data.dispatch( 'core/edit-post' ).toggleFeature( 'fullscreenMode' ); } }"; wp_add_inline_script( 'wp-blocks', $script ); }Best regards,
IsmaelHey Cedric Walker,
Thank you for the inquiry.
The purchase code should be linked to the account that was used to buy the theme. Please request the purchase code from the account owner or ask for the existing forum account information if it is available. What is the issue with the site?
Best regards,
IsmaelHi,
It will be implemented for every element with the Link Settings.
Best regards,
IsmaelHi,
Thank you for the update.
You can place this css code in the child theme’s style.css file to completely override the styles generated by the theme.
// https://pastebin.com/m7XTguUP
Best regards,
IsmaelHey fabienneRedUmb,
Thank you for the inquiry.
Which category are you trying to redirect to its own page? Unfortunately, there is no option for this out of the box, so it may require a custom script. Please provide a link to the portfolio page so that we can inspect the elements.
Best regards,
IsmaelHi,
Thank you for the screenshots.
The header height has increased significantly because of the previous modification, so you need to push the main container down a bit. Please consider adding this css code.
.html_header_top.html_header_topbar_active.html_header_sticky.html_large #top #main { padding-top: 350px; }Best regards,
IsmaelHey appnetdesign,
Thank you for the inquiry.
Have you overridden any template files in the child theme? These files might also need updating. Remember to disable the Enfold > Performance > File Compression settings after the update and make sure to clear the cache.
Best regards,
IsmaelHi,
@MW-Design: The site contains an older version of the theme. Please upgrade the theme from 5.6.2 to the latest version 5.6.6. If the issue persists, please feel free to open another thread.Best regards,
IsmaelHi,
We might have found the issue. Please look for this css rule:
#top #wrap_all .header_color.av_header_transparency, #top #wrap_all .header_color.av_header_transparency .phone-info.with_nav span, #top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text, #top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-subtext { color: #000000; }Replace it with:
#top #wrap_all .header_color.av_header_transparency.av_header_glassy, #top #wrap_all .header_color.av_header_transparency.av_header_glassy .phone-info.with_nav span, #top #header.header_color.av_header_transparency.av_header_glassy .av-main-nav > li > a .avia-menu-text, #top #header.header_color.av_header_transparency.av_header_glassy .av-main-nav > li > a .avia-menu-subtext { color: #000000; }Best regards,
IsmaelHi,
The consent message didn’t display back when we visited the site again today. Have you tried checking the site on a different device or network?
Best regards,
IsmaelHey KMCHOUSTON,
Thank you for the inquiry.
You can add this css code to hide the image.
#top .fullsize .template-blog .blog-meta .attachment-square.size-square.wp-post-image { display: none; }To completely remove the square container, use this css code instead.
#top .fullsize .template-blog .blog-meta { display: none; }Best regards,
IsmaelHey KMCHOUSTON,
Thank you for the inquiry.
Adding this css code should adjust the width of the content wrapper.
#top .fullsize .template-blog .post .entry-content-wrapper > * { max-width: 100em; margin-left: auto; margin-right: auto; } #top .fullsize .template-blog .post .entry-content-wrapper { max-width: 100%; }The default width is configured to be 40% of the section container.
Best regards,
IsmaelHey KMCHOUSTON,
Thank you for the inquiry.
Some of the styles in the theme overrides the default calendar styles. You can adjust the style a bit by adding this css code.
#top .wpfc-calendar.fc td, #top .wpfc-calendar.fc th { border-style: solid; border-width: 1px; padding: 0; vertical-align: top; border: 1px solid; border-color: #87b7da; } #top .wpfc-calendar tr, #top .wpfc-calendar td { color: #222222 !important; } #top .av_inherit_color .wpfc-calendar.fc th.fc-day-header span { color: #ffffff !important; }Please make sure to toggle the Enfold > Performance > File Compression settings and perform a hard refresh after adding the code.
Best regards,
IsmaelOctober 23, 2023 at 4:39 am in reply to: Overcrowded Social Media Icons at the Bottom of Posts #1423368Hi,
Great! Glad to know that this has been fixed. We still recommend updating the theme whenever a new version becomes available.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the screenshots.
The cart page seems to be displaying correctly now. Did you figure out the issue? Please check the screenshot in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like you’ve managed to fix it by splitting the margin between the left and right of the grid entries.
.grid-entry .inner-entry { box-shadow: none; margin-right: 8px; margin-left: 8px; }Best regards,
IsmaelOctober 23, 2023 at 4:27 am in reply to: Specific order in sort order menu buttons for Portfolio Items #1423365Hey frb1,
Thank you for the inquiry.
You can add this script in the functions.php file to manually re-order the category sort items.
function av_custom_inline_script() { wp_add_inline_script( 'jquery', " (function($) { // reorder category sort $(document).ready(function() { $('.accessories_sort_button').insertAfter('.pots-vases_sort_sep'); $('.pots-vases_sort_button').insertBefore('.large-planters_sort_sep'); }); })(jQuery); " ); } add_action( 'wp_enqueue_scripts', 'av_custom_inline_script' );Best regards,
IsmaelHi,
Thank you for the info.
Did you change the login URL? We get redirected to a 404 error page when we try to access the default login page (wp-login, wp-admin). Please provide the login URL in the private field.
Best regards,
IsmaelHi,
Thank you for the inquiry.
You can modify or override the themes/enfold/searchform.php file in your child theme. Add the label element around line 24.
<label for="s">Search</label> <input type="submit" value="<?php echo $icon; ?>" id="searchsubmit" class="button <?php echo $class; ?>" /> <input type="text" id="s" name="<?php echo $search_params['search_id']; ?>" value="<?php if( ! empty( $_GET['s'] ) ) { echo get_search_query(); } ?>" placeholder='<?php echo $search_params['placeholder']; ?>' />Best regards,
IsmaelHi,
That’s what I want to get rid of. When I set up Critical CSS, that section glitches on load.
The section displays immediately on our end without fading in. Is the “Critical CSS” option enabled? Try to add this css code to disable the color section’s default transition.
.js_active .av-minimum-height .container { transition: none !important; opacity: 1; }Best regards,
IsmaelHey Louiswhite,
Thank you for the inquiry.
We edited the widgets in the Shop Overview Page widget area and set the Query type from “AND” to “OR”. Please make sure to purge the cache and perform a hard refresh before testing the page.
Best regards,
IsmaelOctober 23, 2023 at 3:29 am in reply to: Help with editing embedded javascript in code block #1423360Hi,
Did you remove the browser cache or perform a hard refresh? We posted a screenshot of the modified page in the private field.
Best regards,
IsmaelHi,
The menu bar still overlaps the content. How do I ensure that the content is pushed down on every page?
We can’t see this issue on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
For buttons I have to change the code in enfold/config-templatebuilder/avia-template-builder/php/class-generic-helper.php and I have to do it after every Enfold update again, correct?
We’re considering adding this modification in the next patch. Please keep the changes for now.
Best regards,
Ismael -
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