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Hi,
We may need access to the dashboard to properly check the issue. Please create a site backup, confirm that a restore point has been created, and then provide the login details in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
You can disable the hover animation of the Image element by adjusting the Advanced > Animation > Image Hover Effect settings. You can also add the following css code but it will affect all Image elements in the site.
.avia-image-container .avia_image, .avia-image-container .avia-image-overlay-wrap { transition: none; } .avia-image-container.av-hover-grow .avia-image-overlay-wrap:hover { transform: none; }
Best regards,
IsmaelHey limedrop,
Thank you for the inquiry.
Edit the Grid Row element, go to the Advanced > Developer Settings, then place the value “av-layout-grid-overflow” in the Custom CSS Class field. In the Enfold > General Styling > Quick CSS field, add this css code to put the grid above the layer slider:
#top #wrap_all .av-layout-grid-overflow { z-index: 1000; }
Best regards,
IsmaelApril 11, 2025 at 4:43 am in reply to: Significant Site Slowdown Caused by avia_deep_decode Function in Enfold Theme – #1481167Hey ericdkolb,
Thank you for your inquiry. This has been answered in the previous thread: https://kriesi.at/support/topic/significant-site-slowdown-caused-by-avia_deep_decode-function-in-enfold-theme/#post-1480265
Best regards,
IsmaelApril 11, 2025 at 4:39 am in reply to: Adding product grid element to WooCommerce product pages #1481166Hey AndrewRice71,
Thank you for the inquiry.
It is possible to use the Advanced Layout Builder for the default shop page, but it is not recommended, as it may limit the default functionality and may be incompatible with third-party extensions. If you want to proceed, please refer to the documentation below.
— https://kriesi.at/documentation/enfold/woocommerce-shop/#custom-woocommerce-shop-overview-with-advanced-layout-editor
Best regards,
IsmaelHey jessicaventuri,
Thank you for the inquiry.
The site contains a very old version (5.6.3) of the theme. You have to download the latest version (7.0.1) from your Themeforest account, then update the theme manually via FTP. Please refer to the documentation below.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the info.
The required font files are not loading. Did you modify any template files in the child theme? Please make sure those files are also updated to the latest version. We tried to check but the Appearance > Theme File Editor is missing. If you can provide the FTP details, we’ll check the issue further.
Best regards,
IsmaelHey Marieke Braamskamp,
Thank you for the inquiry.
We can’t reproduce the issue on our end. Would you mind providing a screenshot? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
IsmaelHey Daniel,
Thank you for the inquiry.
It might be an issue with the compression or the cache plugin. Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then deactivate the cache plugin. Let us know the result. If the issue persists, please provide the site URL and login details in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
The error doesn’t occur when the Multilingual Tools plugin is disabled. And according to the following documentation, the booking form fields need to be translated manually using the translation option in the backend — WPML will not translate the fields automatically.
— https://www.wpbookingsystem.com/documentation/translations/
To test this, we translated the first field Familienaam to Family Name.
Result:
Best regards,
IsmaelHi,
Thank you for the update.
We may need to login to the site in order to check the issue properly. Please provide a direct link to the pages with the issue and post the login details in the private field — screenshots will also help.
Best regards,
IsmaelHi,
Great! Glad to know that you’ve found a working solution. Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
The issue doesn’t occur when the Tela – Burials plugin is disabled. We have kept the plugin disabled for you to check.
Best regards,
IsmaelHi,
Glad to know it’s working! We’ll forward this thread to our channel. Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
You can use this css code to adjust the style of the pagination:
#top .pagination .current, #top .pagination a, #top .fullsize .template-blog .pagination a { height: 50px; width: 50px; line-height: 50px; margin-right: 6px; box-shadow: 0px 0px 1px 0px rgba(0,0,0,0.2); font-size: 18px; } #top .main_color .pagination a { background-color: #f2f1ef; color: #000000; } #top .main_color .pagination .current { background-color: #d5d5d5; }
Best regards,
IsmaelApril 10, 2025 at 5:09 am in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1481110Hi,
We removed any mention of the site from this thread and relocated the screenshot into the private field.
Best regards,
IsmaelHi,
The items fade in one at a time when we checked. If you really need to copy the animation from the other site, you may need to hire a freelance developer or contact Codeable.
— https://kriesi.at/contact/customization
Best regards,
IsmaelHey kevinraposo7,
Thank you for the inquiry.
Did you set the Slide Animation > Slideshow Transition to Slide (sideways/up/down)? If so, you can add this css code to disable the initial fade-in transition of the slider.
#top .avia-slideshow-inner li { opacity: 1 !important; }
This will not work if Fade is selected for the Slideshow Transition.
Best regards,
IsmaelHi,
Thank you for the update.
We adjusted the Zeilen Einstellungen > Zeilenlayout > Vertikale Ausrichtung from Mitte to Oben. Please make sure to purge the cache before checking.
Best regards,
IsmaelHi,
Thank you for the update.
The menu is set to be below the logo, so this has be adjusted with css. To make sure that the search bar is still visible on mobile view and that the burger menu is correctly placed, please add this css code:
@media only screen and (max-width: 768px) { /* Add your Mobile Styles here */ .responsive #header_main_alternate { display: block; } .responsive #top #header_main_alternate .av-main-nav .menu-item-avia-special { display: none !important; } .responsive #top #header .main_menu { width: auto !important; } }
Best regards,
IsmaelApril 9, 2025 at 8:41 am in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1481058Hi,
We cloned your site to our local installation, and the contact form with reCAPTCHA worked correctly. This is definitely an issue related to the server configuration.
Best regards,
IsmaelHi,
Glad it worked! Please feel free to open another thread if you have any more questions. Have a nice day.
Best regards,
IsmaelHey neuropetvet,
Thank you for the inquiry.
Which font did you select? We tried logging in but the default login URL redirects to a 404 page. Please include the custom login URL in the private field.
Best regards,
IsmaelHi,
We’ll forward the issue to our channel. Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
You need to use the default Table element to see the default styling. The page contains a standard table added within a Text Block element. If you need to apply the alternating background color to this table, try adding this css code:
.main_color tr:nth-child(odd), .main_color .pricing-table>li:nth-child(odd), .main_color .pricing-extra { background: #f5f5f5; }
Best regards,
IsmaelHi,
Thank you for the update.
Please provide the WP and FTP details in the private field so we can apply the modification. If FTP is not available, make sure that the Appearance > Theme File Editor is accessible.
Best regards,
IsmaelHey sitadi,
Thank you for the inquiry.
You can add this css code to align the burger menu with the logo.
.av-burger-menu-main.menu-item-avia-special { left: 0 !important; top: -70px; }
Best regards,
IsmaelHey bonsaimedia,
Thank you for the inquiry.
Both menu items are highlighted because the parent page of “service-support” is “kennis”, and its menu is also a child or submenu of “oplossingen”. You may need to unset the parent page of “service-support”, or add this css code:
.parent-pageid-29 #header .current-page-ancestor > a > .avia-menu-text { border: none; }
Best regards,
Ismael -
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