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Viewing 30 posts - 6,841 through 6,870 (of 67,463 total)
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  • in reply to: Critical error with Woocommerce? #1424292

    Hi,

    Thank you for the info.

    Did you check the /enfold/config-woocommerce/config.php file, specifically around line 2971? The filter “lp_certificate_image_cart_woo” may have been added in that file. It’s also possible that the plugin is using the avf_wc_widget_product_image_size filter, but it seems to be missing 4 parameters, which require an update.

     avia_wc_widget_product_image_size(), 2 passed in /home/customer/www/simonepols.com/public_html/wp-includes/class-wp-hook.php on line 310 and exactly 6 expected in
    

    Best regards,
    Ismael

    in reply to: LayerSlider funktioniert nicht richtig #1424291

    Hi,

    Thank you for the info.

    The layer slider’s background image consistently loads when we disable Jetpack’s lazy loading option (see private field). You should consider using a different plugin or just rely on the default lazy loading feature of the layer slider plugin or WordPress

    Best regards,
    Ismael

    Hey jamesbarrell,

    Thank you for the inquiry.

    What is the actual model of the tablet where you are testing this? We may need to adjust the top padding of the main container on smaller tablet screens. Please add this css code.

    @media only screen 
    and (min-device-width : 768px) 
    and (max-device-width : 1024px) {
      .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 150px;
      }
    }
    

    Best regards,
    Ismael

    in reply to: Enfold Image Hotpot Mobile Functionality #1424289

    Hi,

    Thank you for the update.

    This is a limitation of the tooltip feature, which is why it is disabled on smaller screens and replaced by a different element. If you wish to display the tooltips on mobile view and extend their functionality, you may want to consider hiring a freelance developer.

    Best regards,
    Ismael

    Hey diogovareta,

    Thank you for the inquiry.

    You can add this css code to align the comment fields beside each other.

    #commentform p.comment-form-cookies-consent {
        clear: both;
    }
    
    #commentform p.comment-form-email, #commentform p.comment-form-url, #commentform p.comment-form-author {
        float: left;
        margin-right: 30px;
        width: 210px;
    }
    
    #commentform p.comment-form-cookies-consent label {
        top: -5px;
    }

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.

    Best regards,
    Ismael

    in reply to: Save enfold with theme child error #1424285

    Hi,

    Thank you for the update.

    There might be a few invalid css rules in the style.css file. You can validate the css modifications using the tool below.

    // http://csslint.net/

    Have you tried to temporarily disable the Enfold > Performance > File Compression settings?

    Best regards,
    Ismael

    Hey Jeannette,

    Thank you for the inquiry.

    Have you tried adjusting the animation duration from 1.5s to 0.5s or disabling the animation completely? We can also add a script that automatically triggers the animation when a user hovers over or clicks a specific link

    Please add this code in the functions.php file.

    function av_custom_inline_script()
    {
    
        wp_add_inline_script( 'jquery', 
        "
        (function($) {
            // trigger animation on anchor mouseover
            $(document).ready(function() {
                $('.av-anchor-link').on('mouseover', function() {
                    $('.av-animated-generic.fade-in').each(function() {
                        $(this).addClass('avia_start_delayed_animation');
                    });
                });
            }); 
        })(jQuery);
        "
        );
    }
    add_action( 'wp_enqueue_scripts', 'av_custom_inline_script' );
    

    You will have to add the “av-anchor-link” class name to the anchor link and adjust the animation duration to 0.5s.

    Best regards,
    Ismael

    in reply to: Smart Slider total wide range #1424283

    Hi,

    Thank you for the update.

    Glad to know that you resolved the issue. For full-width banners on the page, you can try the Layer Slider or other full-width image elements like the Fullwidth Easy Slider, Fullscreen Slider, or the Color Section element.

    Best regards,
    Ismael

    in reply to: Different Logo on Mobile #1424282

    Hi,

    Thank you for the update.

    We adjusted the filter in the functions.php file a bit. The “Logo Wollenhaup_RGB” image (ID: 31010) is now displayed correctly on mobile view. Please make sure to delete the cache and perform a hard refresh before checking the page.

    Best regards,
    Ismael

    in reply to: Images used in full width slider shown blurry #1424281

    Hey karinkropik,

    Thank you for the inquiry.

    When using the full width slider those options are not shown, so I don’t know what image size the system takes.

    When using the Fullwidth Easy Slider, you have the option to select the image size or thumbnail. Please go to the Styling > Slides section and choose the desired size in the Slideshow Image and Video Size settings. Additionally, you can set a minimum pixel height and enable image stretching to cover the entire slider.

    Best regards,
    Ismael

    in reply to: Image “Slightly zoom the image” not working properly #1424280

    Hey Vojtech,

    Thank you for the inquiry.

    Looks like a minor css issue. To fix it, please try to add this css code temporarily.

    .avia-image-container.av-hover-grow.av-hide-overflow {
        overflow: hidden;
    }

    Best regards,
    Ismael

    Hey fabienneRedUmb,

    Thank you for the inquiry.

    1.) Have you tried defining a custom URL for the portfolio items? This can be done in the Additional Portfolio Settings, set the Overwrite Portfolio Link setting to the second option, then define the URL in the Link portfolio item to external URL field.

    2.) To add the author info in the grid layout, please add this filter in the functions.php file.

    add_filter('avf_post_slider_meta_content', function($meta_content, $entry, $index, $atts, $meta_array) {
        $meta_content .= get_the_author_meta('display_name', $entry->post_author );
        return $meta_content;
    }, 10, 5);
    

    Best regards,
    Ismael

    in reply to: Products page enhancement in woocommerce #1424221

    Hi,

    Great! Glad to know that you’ve found a working solution. Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Shop (Woocommerce) Sortierung (Preis) #1424220

    Hi,

    Thank you for the update.

    We may need to login to the site in order to properly check the issue. Please provide the WP and FTP login details in the private field.

    Best regards,
    Ismael

    in reply to: LayerSlider funktioniert nicht richtig #1424219

    Hi!

    We will need the WP and FTP details. Please provide the info in the private field. Have you tried to temporarily disable the Enfold > Performance > File Compression settings?

    Cheers!
    Ismael

    in reply to: Video is displayed as private #1424218

    Hey Beat,

    Thank you for the inquiry.

    Some of them are marked as private and are not displayed.

    It is possible that the visibility or privacy settings of the videos are set to private. Please check the documentation below for more info.

    // https://support.google.com/youtube/answer/157177?hl=en&co=GENIE.Platform%3DDesktop

    Best regards,
    Ismael

    in reply to: favico not display on chrome tab #1424211

    Hey jb84,

    Thank you for the inquiry.

    Did you upload the image in the Enfold > Theme Options > Favicon settings? Please try to use a different image format, or post the login details in the private field so that we can check the issue properly.

    Best regards,
    Ismael

    in reply to: Enfold update broke the portfolio setting column #1424210

    Hi,

    We don’t see the error while editing one of the portfolio items. Do you notice anything that is not working while editing?

    We found out that the side panel is not displaying when the editor is expanded because of this css code.

    body.block-editor-page.avia-advanced-editor-enabled.avia-block-editor-expand.is-fullscreen-mode .interface-interface-skeleton__sidebar {
        display: none;
    }
    

    To override it, please add this code in the functions.php file.

    add_action('admin_head', 'ava_admin_head_mod');
    
    function ava_admin_head_mod() {
      echo '<style>
        body.block-editor-page.avia-advanced-editor-enabled.avia-block-editor-expand.is-fullscreen-mode .interface-interface-skeleton__sidebar {
            display: block !important;
            z-index: 99999 !important;
        }
      </style>';
    }

    Best regards,
    Ismael

    in reply to: Shop (Woocommerce) Sortierung (Preis) #1424209

    Hi,

    Thank you for the link.

    Did you import the product entries from another site? You might have to regenerate the product table in the WooCommerce > Status > Tools > Product lookup tables as described in the following article. Please make sure to create a site backup or a restore point before running the update.

    // https://developer.woocommerce.com/2019/04/01/performance-improvements-in-3-6/

    Best regards,
    Ismael

    in reply to: Impossible de communiquer avec un agent #1424208

    Hi,

    Great! Glad to know that the issue has been resolved. Please feel free to open another thread if you have more questions about the theme. And if you need help with language translations, you can use tools like https://translate.google.com/ or https://www.deepl.com/en/translator.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Best way to inject variable content into post body #1424207

    Hey adapt,

    Thank you for the inquiry.

    You might be able to use the following filter to divide the content in half and insert the custom content in between.

    // https://developer.wordpress.org/reference/hooks/the_content/

    Best regards,
    Ismael

    in reply to: Enfold Image Hotpot Mobile Functionality #1424206

    Hey HHMGCreative,

    Thank you for the inquiry.

    In mobile view, the hotspot tooltips should automatically switch to an accordion element, eliminating the need to tap the hotspots to close the tooltips. Is this not happening on your end?

    Best regards,
    Ismael

    in reply to: Layout wrong #1424205

    Hey jossfrimond,

    Thank you for the inquiry.

    The issue was related to the Enfold > Performance > File Compression settings. We disabled the default compression settings due to conflicts with cache plugins. Please clear the cache and perform a hard refresh before checking the page again.

    Best regards,
    Ismael

    in reply to: Getting support, licence updated but can't post support #1424204

    Hi,

    Thank you for the update.

    Many changes have occurred since version 4.5.5, and the functions responsible for pushing notifications don’t work correctly in this older version. You will have to update the theme manually via FTP this time.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    We recommend updating the theme as soon as a new patch is available.

    Best regards,
    Ismael

    in reply to: Vraag #1424203

    Hey Ikram,

    Thank you for the inquiry.

    We sell a premium WordPress theme called Enfold, which you can find at the following link:

    // https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    You have the option to build the site yourself with this theme or have someone else do it for you. For customization services, we recommend Codeable.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Critical error with Woocommerce? #1424202

    Hi,

    According to the stack trace above, the error is coming from the plugin or one of the modifications that has been added to the files. Did you have someone modify the /enfold/config-woocommerce/config.php or add any code in the functions.php file?

    This is where the “lp_certificate_image_cart_woo” filter error is generated.

    avia_wc_widget_product_image_size(‘apply_filters(‘lp_certificate_image_cart_woo(‘<img width=”300…’, Array) #4 /home/customer/www/simonepols.com/public_ht in /home/customer/www/simonepols.com/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 2971
    

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    The comment section works fine when we completely disable the CommentLuv plugin. We posted a few comments in one of the articles. (see private field)

    Unfortunately, we will not be able to assist you with the specific issue related to this plugin. It is recommended to contact the plugin author for further information and support. Integrating and ensuring compatibility between third-party plugins and the theme falls outside the scope of the support services we provide.

    We apologize for any inconvenience caused. If you have any other questions or require assistance with any other aspects of the theme, please don’t hesitate to reach out.

    Best regards,
    Ismael

    in reply to: Layout Blog Posts in Categories #1424200

    Hi,

    Thank you for the update.

    To adjust the image size in the archive pages, you can add this code in the functions.php file.

    add_filter( 'avf_modify_thumb_size', 'avf_modify_thumb_size_mod', 10, 1 );
    function avf_modify_thumb_size_mod( $size ) {
       $size['entry_without_sidebar'] = array('width'=>1210, 'height'=>908);
       return $size;
    }

    You may need to regenerate the thumbnails to resize existing images.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Please make sure that you upload images that are not smaller than 1210x908px and have a 4:3 aspect ratio.

    Best regards,
    Ismael

    in reply to: Hide burger menu #1424199

    Hey Loveronika,

    Thank you for the inquiry.

    You can add this css code to temporarily hide the burger menu. Just remove it back when you’re ready to add more pages to the site.

    .responsive #top .av-main-nav .menu-item-avia-special.av-burger-menu-main {
        display: none;
    }
    

    Best regards,
    Ismael

    in reply to: Search Results layout #1424198

    Hey dweddell,

    Thank you for the inquiry.

    While this is possible, making these modifications falls outside the scope of our support. You can include the post type in the post meta information. Please insert the following code into the functions.php file.

    add_filter('avf_post_metadata_array', function($meta, $context) {
        global $post;
    
        if($context == 'loop-search') {
            $posttype = get_post_type($post->ID);
            $posttypelink = get_post_type_archive_link($posttype);
            $meta['post_type'] = "<a href='{$posttypelink}'>$posttype</a>";
        }
    
        return $meta;
    }, 10, 2);

    Best regards,
    Ismael

Viewing 30 posts - 6,841 through 6,870 (of 67,463 total)