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Viewing 30 posts - 631 through 660 (of 66,827 total)
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  • Hi,

    The cookie consent still doesn’t display even after disabling WP Rocket and all other plugins on the site. What happens if you remove or temporarily disable the header.php, footer.php, and functions.php files in the child theme? Please provide the FTP details so we can modify the files if needed.

    Best regards,
    Ismael

    in reply to: Home page slider and image galleries not working? #1487404

    Hi,

    Great! Glad to know this has been resolved. Feel free to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Upgrade Enfold from 4.5.5 to 7.1 #1487403

    Hey Chris McNabb,

    Thank you for the inquiry.

    The automatic updater in the dashboard will no longer work in version 4.5.5. You will need to download the latest version of the theme from your Themeforest account, then upload it to your server via FTP. Don’t forget to create a site backup before proceeding. For more info about updating, please check this documentation.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    Hi,

    Glad to know this has been resolved! Thank you for the kind words. Feel free to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Home page slider and image galleries not working? #1487375

    Hi,

    Yes, please include the login details in the private field so we can check the issue further. Also, make sure the theme is updated to version 7.1.1.

    Best regards,
    Ismael

    in reply to: Enfold Contact Form – GTM Event Not Firing #1487374

    Hi,

    Thank you for the update.

    We may need to log in to the site to properly check this, and we recommend hiring a developer or specialist to help you correctly set up your GTM events and integrate them with the contact form.

    In the meantime, try to remove the submit button filter and replace it with this code.

    
    // trigger gtm event when the form is submitted
    add_action( 'wp_footer', function () {
    	?>
    	<script>
    	document.addEventListener('DOMContentLoaded', function () {
    		if (typeof window.dataLayer === 'undefined' || !Array.isArray(window.dataLayer)) {
    			console.warn('dataLayer is not available. Skipping form submission tracking.');
    			return;
    		}
    
    		const responseEl = document.getElementById('ajaxresponse_1');
    		if (!responseEl) return;
    
    		const observer = new MutationObserver(function (mutationsList) {
    			for (const mutation of mutationsList) {
    				if (
    					mutation.type === 'attributes' &&
    					(mutation.attributeName === 'class' || mutation.attributeName === 'style')
    				) {
    					const isVisible = !responseEl.classList.contains('hidden') && responseEl.style.display !== 'none';
    
    					if (isVisible) {
    						window.dataLayer.push({ event: 'form_submission' });
    						console.log('dataLayer push: form_submission');
    						observer.disconnect();
    						break;
    					}
    				}
    			}
    		});
    
    		observer.observe(responseEl, {
    			attributes: true,
    			attributeFilter: ['class', 'style']
    		});
    	});
    	</script>
    	<?php
    }, 9999 );
    

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Speed and start of Doughnut Chart animation #1487373

    Hey Soulshakin,

    Thank you for the inquiry.

    Unfortunately, there’s no option to delay the animation or change when it starts. This would likely require significant modifications to the theme. If you’re interested, you can reach out to Codeable for this type of customization.

    https://kriesi.at/contact/customization

    We appreciate your understanding.

    Best regards,
    Ismael

    in reply to: make entire column clickable in post slider #1487372

    Hey pelgrimrat,

    Thank you for the inquiry.

    You can add this code in the functions.php file to make the excerpt clickable with the same link as the title and featured image.

    function ava_custom_script_mod() {
        ?>
        <script>
        // make post grid excerpt clickable
        jQuery(document).ready(function($) {
            $('article.slide-entry').each(function() {
                const $article = $(this);
                const link = $article.find('a.slide-image').attr('href');
    
                if (link) {
                    const $excerpt = $article.find('.slide-entry-excerpt');
    
                    $excerpt.css('cursor', 'pointer').on('click', function(e) {
                        if (!$(e.target).closest('a').length) {
                            window.location.href = link;
                        }
                    });
                }
            });
        });
        </script>
        <?php
    }
    add_action( 'wp_footer', 'ava_custom_script_mod', 9999 );
    

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Home page slider and image galleries not working? #1487370

    Hey schwabino,

    Thank you for the inquiry.

    We’re seeing an error in the console which seems to be related to a sorting dropdown or filter.

    Syntax error, unrecognized expression: #facilitytype=0&sortby=Date&view=Grouping&holes=3&timeperiod=3&timemax=42&timemin=10&players=0&pricemax=10000&pricemin=0&promotedcampaignsonly=false
    

    Did you add any extensions or modifications to the theme?

    Best regards,
    Ismael

    in reply to: Enfold Child Theme Combo Widget Stopped Working #1487369

    Hi,

    Thank you for the update.

    Unfortunately, the combo widget hasn’t been updated to retrieve and display product reviews from their new location. It can only pull content from the default comment entries. You may need to switch to a different reviews widget, such as one of the following.

    https://wordpress.org/plugins/customer-reviews-woocommerce/
    https://wordpress.org/plugins/judgeme-product-reviews-woocommerce/

    If you’re interested, you can directly modify the enfold/framework/php/widgets/widget-classes/class-avia-combo.php file and replace it with this code:

    https://pastebin.com/LYu68kQR

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Swipe on lightbox, seems not to be working properly #1487368

    Hi,

    Glad to know this resolved the issue! Let us know if you have any more questions. Have a nice day.

    Best regards,
    Ismael

    Hi,

    Are you using the form here? https://kriesi.at/support/forum/enfold/#new-post

    We are not seeing the same checkbox there. All content in the private field is only visible to the moderators and the original poster.

    View post on imgur.com

    You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshot.

    Best regards,
    Ismael

    in reply to: Different menu for the homepage #1487366

    Hi,

    Thank you for the update.

    You can add this css code to reverse the burger menu animation from left to right.

    .html_av-overlay-side .av-burger-overlay-scroll {
        width: 500px;
        transform: translateX(-500px);
        left: 0;
        right: auto;
    }
    

    For the home page, you can try this css code to completely hide the header.

    .home #header 
        display: none;
    }

    Best regards,
    Ismael

    in reply to: Lange Ladezeiten #1487365

    Hey Alex,

    Thank you for the inquiry.

    The site seems to be loading perfectly fine when we checked, fully loaded in around 3 seconds. Please see the screenshot below.

    View post on imgur.com

    To further improve loading speed, please check out the articles below.

    https://gtmetrix.com/wordpress-optimization-guide.html
    https://www.wpbeginner.com/wordpress-performance-speed/

    Hope this helps.

    Best regards,
    Ismael

    in reply to: Enfold Contact Form – GTM Event Not Firing #1487326

    Hi,

    The function is not triggered when the submit button is clicked, probably because the contact form does not have a unique ID (form_id) and the form_url is not properly set in the trigger. Please review the video around the 4-minute mark and make sure that a custom trigger is created for the event.

    https://youtu.be/QmEOPuJr05w?t=246

    To apply an ID to the contact form, edit the contact form element, go to the Advanced > Developer Settings, and look for the Custom ID Attribute field.

    View post on imgur.com

    Again, make sure to configure the event trigger as shown here: https://youtu.be/QmEOPuJr05w?t=246

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Enfold Child Theme Combo Widget Stopped Working #1487325

    Hi,

    Thank you for the update.

    We checked the Comments panel and found that there are no entries there, and only 4 posts. Please note that the Combo Widget can only display items from the post type Post. By default, it cannot display product reviews or product items. Is this what you’re trying to do?

    No comment entries:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: button that opens / closes a section #1487323

    Hi,

    Thank you for the update.

    You can replace the previous modification with this css rule to apply the changes to every section across the site.

    @media only screen and (max-width: 767px) { 
         #top #wrap_all .avia-fold-unfold-section  {
    	display: none;
         }
    }

    Let us know the result.

    Best regards,
    Ismael

    in reply to: Enfold Contact Form – GTM Event Not Firing #1487322

    Hi,

    Is there a test page we can check? We would like to verify if the dataLayer.push is actually triggered when the submit button is clicked. Please create a test page and provide the site URL in the private field.

    Best regards,
    Ismael

    in reply to: Woo-Commerce Beta-Function #1487321

    Hey Michael F,

    Thank you for the inquiry.

    Yes, you can still use the avia_custom_shop_page support to enable the Advanced Layout Builder for the shop page. However, as mentioned in the documentation, this may prevent or limit the functionality of the shop and its extensions. It is recommended to use the default editor for the main shop page and the product taxonomy pages.

    Best regards,
    Ismael

    Hi,

    There is no option to set the whole reply as private, if we’re not mistaken. Would you mind providing a screenshot of the toggle?

    Please use the same link I sent previously for the development site.

    The login token link has expired.

    Best regards,
    Ismael

    in reply to: Woocommerce Filters Not Showing #1487319

    Hey Akhurst,

    Thank you for the inquiry.

    Unfortunately, the default Woocommerce filters do not work on pages built with the Advanced Layout Builder because it uses its own custom query. To make the widgets function properly, you will need to disable the Advance Layout Builder for the shop or product pages, and switch to the default Woocommerce shop templates or the default editor.

    Best regards,
    Ismael

    in reply to: Logo resizing #1487318

    Hey Maggie,

    Thank you for the inquiry.

    There are transparent spaces above and below the actual logo image (see private field). Try to remove the current logo from the Media > Library, edit the image to remove the transparent gaps using any photo editing tool, then upload it again.

    Remove the green part:

    View post on imgur.com

    You can also try this css code:

    .logo img, .logo svg {
        min-height: 150px;
        margin-top: -24px;
    }
    
    .logo, .logo a {
        overflow: visible;
    }

    Best regards,
    Ismael

    in reply to: “Load more” on a page possible? #1487317

    Hi,

    We are still unable to access the page due to Cloudflare. Unfortunately, this “load more” button for an entire page is not available by default. You may need to hire a freelance developer or contact Codeable for this type of customization.

    Thank you for understanding.

    Best regards,
    Ismael

    in reply to: Different menu for the homepage #1487316

    Hey icarogioiosi,

    Thank you for the inquiry.

    This is possible but it will require significant modifications that are beyond the scope of support. You may need to hire a freelance developer or contact Codeable.

    -— https://kriesi.at/contact/customization

    You’ll find the css rules for the left header in the themes/enfold/css/layout.css file around line 632.

    
    /*sidebar headers*/
    .html_header_sidebar{}
    
    .... more styles 
    

    Best regards,
    Ismael

    in reply to: Enfold Contact Form – GTM Event Not Firing #1487278

    Hi,

    Thank you for the update.

    The name of the event is form_submission (with underscore, not hyphen), so you’ll have to update this in the avf_contact_form_submit_button_attr filter.

    add_filter('avf_contact_form_submit_button_attr', 'avia_add_submit_attributes_to_cf', 10, 3);
    
    function avia_add_submit_attributes_to_cf($att, $formID, $form_params) {
        $att = 'onsubmit="dataLayer.push({\'event\': \'form_submission\'});"';
        return $att;
    }

    Provide the link to the page with the contact form so we can check it.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. The private field is only visible to you and the moderators. We tried logging into the dev site using the token, but it just redirects us to the home page. Please provide a new login token.

    Best regards,
    Ismael

    in reply to: Flip box behavior all wrong #1487275

    Hi,

    Please feel free to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Enfold Contact Form – GTM Event Not Firing #1487274

    Hi,

    Thank you for the update.

    The screenshots above are not available. Please create a test page and provide the link so we can check the issue further. You can use platforms like Savvyify, Imgur, or Dropbox for the screenshots.

    Best regards,
    Ismael

    in reply to: Comments don’t show #1487273

    Hey Michael F,

    Thank you for the inquiry.

    Did you switch to the Advanced Layout Builder? Please make sure that Discussion is set to Open, and then add the Comments element to the builder canvas. Refer to the screenshot below for more info.

    Discussion > Open:

    View post on imgur.com

    Comments Element:

    View post on imgur.com

    Best regards,
    Ismael

Viewing 30 posts - 631 through 660 (of 66,827 total)