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Hi,
Good to know that the suggestions worked! Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHey Kelly,
Thank you for the inquiry.
The icons are displaying correctly on our end. Did you figure out the issue? Please check the screenshot in the private field.
Best regards,
IsmaelHey Maggie,
Thank you for the inquiry.
You can extend or renew the support license from your Themeforest account. Please check the documentation below for more info.
// https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Best regards,
IsmaelHey ontariotraining,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue or posting the login details in the private field? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Have you tried regenerating the thumbnails? You can use the plugin suggested by @Guenni007 above or the plugin linked below.
// https://wordpress.org/plugins/regenerate-thumbnails/
Please make sure to create a site backup or restore point before regenerating the thumbnails just in case.
Best regards,
IsmaelHi,
Thank you for the update.
You can try @Guenni007’s suggestion above or make sure that the RO home page is properly selected in the RO version of the Enfold > Theme Options > Frontpage Settings.
Best regards,
IsmaelHey northorie,
Thank you for the inquiry.
1.) You can add this css code to adjust the height or size of the image containers inside the cells.
.responsive #top #wrap_all .flex_cell.av-bpxls4-4533b655858484ed8d63e280429e26ae .flex_cell_inner { height: 100%; } .responsive #top #wrap_all .flex_cell.av-bpxls4-4533b655858484ed8d63e280429e26ae .flex_cell_inner .avia-image-container { height: 33%; } .responsive #top #wrap_all .flex_cell.av-bpxls4-4533b655858484ed8d63e280429e26ae .flex_cell_inner .avia-image-container .avia-image-container-inner, .responsive #top #wrap_all .flex_cell.av-bpxls4-4533b655858484ed8d63e280429e26ae .flex_cell_inner .avia-image-container .avia-image-container-inner .avia-image-overlay-wrap, .responsive #top #wrap_all .flex_cell.av-bpxls4-4533b655858484ed8d63e280429e26ae .flex_cell_inner .avia-image-container .avia-image-container-inner, .responsive #top #wrap_all .flex_cell.av-bpxls4-4533b655858484ed8d63e280429e26ae .flex_cell_inner .avia-image-container .avia-image-container-inner .avia-image-overlay-wrap img { width: 100%; height: 100%; object-fit: cover; }2.) You can edit the Grid Row element and set the Advanced > Responsive > Fullwidth Break Point settings to the section option. For the columns, you can edit the first column in the row, then adjust the Fullwidth Break Point settings in the Row Settings > Row Screen Options toggle.
Best regards,
IsmaelHey northorie,
Thank you for the inquiry.
The advanced styling of the h2 element overrides the custom style of the timeline date. You may need to adjust the advanced styling of the element or you can add this css code to adjust the color of the date.
#top #wrap_all .all_colors h2.av-milestone-date { color: #000000; }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to ensure that the changes take effect.
Best regards,
IsmaelHi,
Thank you for the update.
The API keys for Google Maps and ReCAPTCHA are missing from the Enfold > Google Services panel. Where did you place the API keys?
Please provide the API keys in the private field so that we can test it. Make sure to add the site domain as an http referrer. For more info, please check the following link.
// https://kriesi.at/documentation/enfold/google-map/#add-an-api-key
Best regards,
IsmaelHey ballindigital,
Thank you for the inquiry.
You can use the Fullscreen Slider element to recreate such a slider layout. Add a caption title and caption text, adjust the Styling > Caption > Caption Positioning settings, then configure the caption sizes in the Styling > Font Sizes panel.
Best regards,
IsmaelHey Oriano,
Thank you for the inquiry.
Please remove the previous modification, then use the following css code instead.
@media only screen and (max-width: 989px) { /* Add your Mobile Styles here */ .responsive.html_mobile_menu_tablet #top #header #header_meta .social_bookmarks { display: block; } }Best regards,
IsmaelHey fabienneRedUmb,
Thank you for the inquiry.
Where did you get the font? The fonts (t2020stylee-regular.ttf & tt2020stylef-regular-ascii.ttf) are nearly 12MB in size, which is quite large. Have you considered using Google Fonts instead? Fonts like Roboto or Open Sans have an average file size of 170 KB, which could result in significant difference in loading speed or duration.
Best regards,
IsmaelHi,
Thank you for the info.
You can add the top css property to the previous css code to adjust the vertical position of the icon.
#menu-item-39 span.avia-menu-text:before { content: url(https://img.icons8.com/color/17/wordpress.png); display: inline; padding-right: 10px; vertical-align: sub; top: 1px; position: relative; }We tried to apply this modification to the site but the account above is not an admin.
Best regards,
IsmaelJanuary 24, 2024 at 7:25 am in reply to: Easy slider image animation works when previewing page changes, not on published #1431846Hi,
Thank you for the update.
The stylesheets are still minified when we checked the site. Please disable the WPFC plugin temporarily, then make sure that the value of the Advanced > Image Animation > Image Scale Starting Size settings is smaller than the value of the Image Scale End Size settings. Or provide the login details in the private field so that we can check the settings.
Best regards,
IsmaelHi,
Thank you for the info.
We couldn’t find any errors in the back end, so we’re not yet sure what is causing the issue. Can we deactivate the plugins temporarily? Please create a site backup or a restore point so that we can restore the site if anything goes wrong.
Best regards,
IsmaelHi,
@Guenni007: Yes, the script should work regardless of the burger menu settings. You may need to add a few more conditions if you need to prevent the submenu from sticking when the burger menu overlay is active.function ava_custom_sticky_sub_menu() { ?> <script> (function($){ var width = $(window).width(); var $stickyTop = $('#sub_menu1'); if (width <= 767) { $stickyTop.waypoint(function(direction) { if (direction === 'down') { $stickyTop.addClass('sticky-top'); } if (direction === 'up' || $('.av-burger-overlay').is(':visible')) { $stickyTop.removeClass('sticky-top'); } }, { offset: '0%' }); } })(jQuery); </script> <?php } add_action( 'wp_footer', 'ava_custom_sticky_sub_menu', 99 );Best regards,
IsmaelHey xfacta,
Thank you for the inquiry.
If you want to fully display the image on mobile view, you can set the Styling > Background Image > Background Repeat to Scale to fit. This will contain the image and make it fully visible inside the color section container. Another option is to add another Color Section and upload a different background image appropriate for the mobile size. Then, toggle the Advanced > Responsive > Element Visibility settings to control the visibility of the new section and the other Color Section. Essentially, you’ll have two versions of the same Color Section, one for desktop and another for mobile view.
Best regards,
IsmaelHi,
Thank you for the update.
We were able to access the editor and see the list of images in the first slider, but when we edited the second, we encountered the same error ERR_CONNECTION_REFUSED. The site didn’t load at all after that. Have you tried recreating the slider from scratch? For testing, you can save the current content as a template, create another page, and then apply the template to it.
Best regards,
IsmaelHi,
Great! Glad to know that this has been resolved. Please don’t hesitate to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelJanuary 23, 2024 at 6:20 am in reply to: Easy slider image animation works when previewing page changes, not on published #1431747Hey!
Thank you for the inquiry.
The stylesheets are compressed when we checked the site and it’s possible that the changes are not getting applied because of this . Please make sure to toggle the file compression or disable it temporarily, then purge the cache before checking the adjustments.
Regards,
IsmaelHi,
Thank you for the update.
Glad to know that the Advance Layout Builder is now loading correctly. It’s possible that some plugins installed on your site aren’t compatible with the latest PHP version, leading to errors that also affect the builder. There’s no need to add the code to the wp-config.php file.
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
The background video seems to be disabled when we checked the site, with only the fallback image displayed. Did you figure out the issue?
.avia-section.av-1dmdsw-353dba630ef420455b0a84e61260cab6 { background-color: #ffffff; background-image: url(https://kunstmico.ch/wp-content/uploads/2023/11/Kunst-MICO-Shop.jpg); background-repeat: no-repeat; background-position: 50% 50%; background-attachment: scroll; }Best regards,
IsmaelJanuary 23, 2024 at 5:49 am in reply to: How can I change the breaking point from normal menu to burger menu? #1431743Hey Loveronika,
Thank you for the inquiry.
You can adjust the mobile menu breakpoint in the Enfold > General > Menu Items For Mobile settings. Set it to the second option. You can also add this css code.
@media only screen and (max-width: 1366px) { nav.main_menu li:not(.av-burger-menu-main, .av-active-burger-items) { display: none; } .av-burger-menu-main { display: block; } }Best regards,
IsmaelHi,
Thank you for the update.
The Ro version is “contacte” and the English version is “contact”.
Yes, we understand. But the anchor in the main menu is still set to “#contact”, so on RO version, it doesn’t scroll down to the correct section. You have to edit the color sections and adjust the ID attribute accordingly or clone the menu and create an RO version of it.
Best regards,
IsmaelHi,
Thank you for the update.
You may need to check the wp-config.php file and make sure that the DISALLOW_FILE_EDIT constant is set to false. If you can’t find the constant in the said file, you can declare it manually with the value set to false.
define( 'DISALLOW_FILE_EDIT', false );This should re-enable the Appearance > Theme File Editor panel. If the panel is still not accessible, you can also edit the functions.php file via S/FTP. You may need to ask your hosting provider for the login credentials.
Best regards,
IsmaelHey whdsolutions,
Thank you for the inquiry.
The map is being disabled or blocked by the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behaviour. It should load when you accept the privacy cookies. If you want the map or any external services such as fonts to load even without accepting the privacy cookies, you can set the Default Cookie Behaviour to the first or second option.
Best regards,
IsmaelHi,
Glad to know this solution worked. Please let us know if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHey vantagepointmg,
Thank you for the inquiry.
Did you select a category to display from the Content > Select Entries > Which Categories Should Be Used For The Blog list? Please provide the login details in the private field so that we can check the page and the blog posts settings.
Best regards,
IsmaelHi,
Thank you for the screenshot.
We don’t get any errors when we add the code in the functions.php file. Please revert the changes, re-open the functions.php file or refresh the dashboard, then make sure to copy the code directly from forum before pasting it to the functions.php file.
function custom_sticky_sub_menu() { ?> <script> (function($){ var width = $(window).width(); var $stickyTop = $('#sub_menu1'); if (width <= 767) { $stickyTop.waypoint(function(direction) { if (direction === 'down') { $stickyTop.addClass('sticky-top'); } if (direction === 'up') { $stickyTop.removeClass('sticky-top'); } }, { offset: '0%' }); } })(jQuery); </script> <?php } add_action( 'wp_footer', 'custom_sticky_sub_menu', 99 );Best regards,
IsmaelHey Alteks,
Thank you for the inquiry.
We tried logging in but got an error using the credentials above. The username is not registered on the site. Please check the login info carefully or provide another admin account. Also, please make sure that the theme is updated to version 5.6.9.
Best regards,
Ismael -
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