Forum Replies Created

Viewing 30 posts - 6,271 through 6,300 (of 67,463 total)
  • Author
    Posts
  • in reply to: Woocommerce product tabs missing #1431456

    Hi,

    It´s a problem of the Plugin WooCommerce Product Tabs. In version 2.0.23 the tabs work, with the latest version 2.1.0.1 it does not work… But I don´t know why.

    You may need to contact the plugin developers to learn more about the issue. But again, please note that the hook and the plugin will only work when the Classic or Block editor is active. Have you tried disabling the other plugins temporarily?

    Best regards,
    Ismael

    in reply to: Row settings mailchimp signup form #1431454

    Hi,

    Please check the link below to learn more about cache clearing.

    // https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/

    To force a refresh, please check the documentation below.

    // https://wordpress.com/support/browser-issues/#force-a-refresh

    You can also check the page on incognito mode or in a different browser where you haven’t checked it before.

    Best regards,
    Ismael

    in reply to: Critical error can’t load backend #1431452

    Hi,

    Plugins Updraft Plus, Yoast SEO and Simple History are no longer showing despite being in the plugins folder. Do I just add them again?

    We are not really sure why the plugins are not displaying in the plugins panel. Please make sure to create a site backup before attempting to install the plugins again.

    Also there is this error on the Updates page:

    These warnings should not be displaying because we already set the WP_DEBUG_DISPLAY to false. Did you remove the WP_DEBUG_DISPLAY constant from the wp-config.php file?

    Best regards,
    Ismael

    in reply to: Implementing Interactive SVG Graphics #1431450

    Hi,

    Alright! Let us know if you need more assistance.

    Best regards,
    Ismael

    in reply to: Aligning rows top and bottom within a grid #1431449

    Hey BrendaSarg,

    Thank you for the inquiry.

    You can apply a minimum height to the first column in the cells to keep the second columns in every cell aligned, regardless of the header text length. Please add this code in the Quick CSS field.

    .av-13eqxa-137e0f234429402bf39428b87725a660 .flex_cell .flex_cell_inner .flex_column_table:nth-child(1) {
        min-height: 100px;
    }
    

    Best regards,
    Ismael

    Hey NicomIT,

    Thank you for the inquiry.

    You can automatically enable the Advanced Layout Builder after creating a post, but applying a saved template will require more customization beyond the scope of support. Please add this code to the functions.php file.

    function trigger_alb_on_load(){
    	?>
    	<script>
    	(function($){
    		$(window).load(function() {
    			$("#avia-builder-button").trigger('click');
    		});
    	})(jQuery);
    	</script>
    	<?php
    	}
        add_action('admin_head-post-new.php', 'trigger_alb_on_load');
    

    Thread: https://kriesi.at/support/topic/bulk-enable-advanced-layout-builder-on-pages/#post-1102304

    Best regards,
    Ismael

    in reply to: Latin text in search results #1431447

    Hi,

    Is the theme search managed by Google? Or did you think my original question referred to Google search?

    Sorry for the confusion. We initially thought you were referring to the Google SERPs. After checking the default AJAX search, it seems to be returning updated posts aside from an item called “foxs-field”, which displays lipsum text. To address this, please follow these steps: edit the post/page, save the content as a template (or ensure you have a site backup), switch to the default editor, delete any remaining content in the text editor, then switch back to the Advanced Layout Builder (ALB). If the content is gone after switching back to ALB, use the template that you’ve just created to restore the content. This might help resolve the issue.

    Best regards,
    Ismael

    Hi,

    We replied here: https://kriesi.at/support/topic/custom-enfold-theme-worked-for-7-years-issue-after-woocommerce-and-wp-update/#post-1431443

    Best regards,
    Ismael

    Hey!

    Thank you for the inquiry.

    What is the current version of the theme? You have to upgrade to version 5.6.9 in order to fix the cart issue. After upgrading the theme, make sure to toggle the Enfold > Performance > File Compression settings and purge the cache before testing the page again.

    Regards,
    Ismael

    in reply to: Color sectiom on tablets problem #1431441

    Hey lion73,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: Avia Layout Architect not loading on page for latest posts #1431440

    Hey MattRied,

    Thank you for the inquiry.

    Have you tried to temporarily disable the Enfold > Performance > File Compression and the cache plugin? Please provide the login details in the private field so that we can check the issue properly.

    Best regards,
    Ismael

    in reply to: Content slider issues #1431439

    Hi,

    Awesome! Glad it’s resolved. Please do not hesitate to open another thread should you have more inquiries about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: aviajs.aviaplugin error #1431438

    Hi,

    Great! Glad to know that the issue has been resolved. If you’re looking for an alternative to the default compression option, you can try the Autoptimize plugin. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    When we checked one of the posts (link in the private field), we only found one “testimonial” content, which is quite different from the same post on the live site (link in the private field). How did you create the “Classroom Environment” post, and which editor did you use?

    Additionally, could you provide the login details for the live site so that we can compare the two?

    Best regards,
    Ismael

    in reply to: Open Lightbox directly #1431377

    Hi,

    Thank you for the clarification.

    To redirect the page again to the product page after closing the lightbox, please replace the script in the functions.php file with the following code.

    
    function ava_trigger_masonry_lightbox_on_load()
    { ?>
        <script>
        window.addEventListener('DOMContentLoaded', function() {
            (function($) {
                setTimeout(function () {
                    $('.av-masonry-container .av-masonry-item-with-image.lightbox-added:first').trigger('click');
                }, 100);
            }(jQuery));
        });
    
        (function($) {
            $(document).ready(function () {
                $('.av-masonry-entry').on('mfpOpen', function(e) {
                    $('.mfp-bg, .mfp-container').on('click', function(e) {
                        e.preventDefault();
                        var container = $(e.target)
                        if(container.hasClass('mfp-container')) window.history.back();
                    })
    
                    $('.mfp-close').on('click', function(e) {
                        e.preventDefault();
                        window.history.back();
                    })
                });
            });
        }(jQuery));
        </script>
        <?php
    }
    add_action( 'wp_footer', 'ava_trigger_masonry_lightbox_on_load', 99 );

    Best regards,
    Ismael

    in reply to: Critical error can’t load backend #1431367

    Hi,

    You can get rid of the warnings temporarily by adding this code in the wp-config.php file.

    define( 'WP_DEBUG_DISPLAY', false );
    

    Make sure to add it and the memory limit declarations above this line.

    /** Absolute path to the WordPress directory. */
    if ( !defined(‘ABSPATH’) )
    define(‘ABSPATH’, dirname(__FILE__) . ‘/’);
    

    Best regards,
    Ismael

    in reply to: Color Section Background Image Responsive Design #1431365

    Hi,

    You’re quite welcome! Please do not hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Different effects on image links #1431364

    Hi,

    Yes, that should be possible. You can apply a custom css class name or ID to the element, then adjust your css rule accordingly.

    .my-custom-class-name .image-overlay { display: none !important; }
    

    // https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Best regards,
    Ismael

    Hi!

    Did you create a backup or a restore point? We want to make sure that you can restore the site in case anything goes wrong.

    Best regards,
    Ismael

    in reply to: Enfold – Responsive Multi-Purpose Theme #1431362

    Hey antonella,

    Thank you for your interest in the Enfold theme.

    The theme is compatible with the latest WordPress version 6.4.2, and our team continuously works on updates to ensure the theme functions correctly with newer versions. You can expect ongoing support and enhancements to keep your experience with Enfold smooth and up-to-date.

    If you encounter any issues, our team is ready to assist you in resolving them.

    Best regards,
    Ismael

    in reply to: Zoom effect on Main Slider images #1431361

    Hi,

    Thanks @Guenni007!


    @bemodesign
    : You can try the modification @Guenni007 provided above. You can also recreate the effect using the Layer Slider. Edit the options in Slide > Effects > Ken Burns section.

    Best regards,
    Ismael

    Hi,

    The server cache is still active when we checked the site, and the site is still using the merged or compressed stylesheets even after disabling the Enfold > Performance > File Compression settings. The changes that we made are not reflecting in the frontend. Can we deactivate the plugins temporarily?

    Best regards,
    Ismael

    in reply to: ajax portfolio on mobile bigger tab column #1431354

    Hi,

    No problem! Please feel free to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Woocommerce product tabs missing #1431353

    Hi,

    But thats new, or why does it work in the older version?

    Sorry for the confusion. That has been the default behavior since the beginning. You might have switched to the Advanced Layout Builder just recently. The hook doesn’t work when ALB is active because the page is rendered using a different template file instead of the default product templates.

    Best regards,
    Ismael

    in reply to: aviajs.aviaplugin error #1431352

    Hi,

    Thank you for the info.

    It seems to be an issue with the merged scripts. Please upgrade the theme to version 5.6.9, then temporarily disable the Enfold > Performance > File Compression settings. Let us know if this helps resolve the issue.

    Best regards,
    Ismael

    in reply to: Blog post, formatted excerpt, false representation #1431351

    Hi,

    Thank you for the inquiry.

    Did you add strong tags to the post content? The text is bold because it is wrapped in strong tags, and these tags are further wrapped in another strong tag for some reason.

    < strong >< strong >Ein Märchen des dänischen Schriftstellers Hans Christian Andersen
    Der Puppenspieler Matthias Kuchta mit seinem Figurenensemble Lile Kartofler</ strong >< /strong >
    

    Best regards,
    Ismael

    in reply to: Row settings mailchimp signup form #1431349

    Hi,

    Thank you for the update.

    We placed the code in the Enfold > General Styling > Quick CSS field and temporarily disabled the Performance > File Compression settings. Please make sure to purge the cache and do a hard refresh before checking the page.

    Best regards,
    Ismael

    in reply to: Critical error can’t load backend #1431347

    Hi,

    and get a new error:

    Did you add any modifications to the functions.php file? To get rid of the new error, please delete the wp-content/advanced-cache.php file.

    Best regards,
    Ismael

    in reply to: Open Lightbox directly #1431346

    Hi,

    Thank you for the clarification.

    You can use this css code to revert the mouse pointer to default when closing the lightbox.

    .mfp-zoom-out-cur, .mfp-zoom-out-cur .mfp-image-holder .mfp-close {
        cursor: -moz-pointer;
        cursor: -webkit-pointer;
        cursor: pointer;
    }

    Best regards,
    Ismael

    in reply to: Color Section Background Image Responsive Design #1431345

    Hi,

    Thank you for the update.

    You can use this css code to adjust the contact page’s parallax background on mobile view.

    @media only screen and (max-width: 768px) {
    
      /* Add your Mobile Styles here */
      .avia-section.av-lrfgstj8-d90cf1bdec885f1188a897a4eb2d5556 .av-parallax .av-parallax-inner {
        background-repeat: no-repeat;
        background-image: url(https://images.pexels.com/photos/719396/pexels-photo-719396.jpeg);
        background-position: 100% 50%;
        background-attachment: scroll;
      }
    }

    To adjust the parallax background in your home page, include this code in the css media query above.

    .avia-section.av-lrf9exbr-b8fbcc7cb10afbd7f5f66906d01bd637 .av-parallax .av-parallax-inner {
        background-repeat: no-repeat;
        background-image: url(https://hauptwerk-zt.at/wp-content/uploads/2024/01/IMG_0759.png);
        background-position: 50% 0%;
        background-attachment: scroll;
    }

    Best regards,
    Ismael

Viewing 30 posts - 6,271 through 6,300 (of 67,463 total)