Page 2006 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 60,151 through 60,180 (of 67,155 total)

← 1 2 3 … 2,005 2,006 2,007 … 2,237 2,238 2,239 →

Author

Posts
March 6, 2014 at 6:12 am in reply to: Still having problems with Colorbox heights #233059

Ismael
Moderator

Hey biklops!

How are you? I hope you’re doing well today.

You’re using a very old version of the theme. Please download the latest version 2.5.4 of Enfold on your themeforest account. Update the theme via FTP. Watch this video by Devin: http://vimeo.com/channels/aviathemes/67209750

Anyway, the site looks fine when I checked it on smaller screens. The three buttons are not being cut off.

Best regards,
Ismael

March 6, 2014 at 6:06 am in reply to: Tags search #233058

Ismael
Moderator

Hey Pablo!

How are you? I hope you’re doing well today.

You can use this plugin to maximize the search power of your website: SearchWP

Refer to this link in order to integrate the plugin on ajax search: http://kriesi.at/documentation/enfold/use-searchwp-instead-of-the-standard-search/

Best regards,
Ismael

March 6, 2014 at 6:01 am in reply to: Layout Sections Background Colour #233057

Ismael
Moderator

Hi Snerp!

You can also use a Custom Background Color for the Color Section instead of the Background Image. Edit the color section then look for “Custom Background Color”.

Best regards,
Ismael

March 6, 2014 at 5:54 am in reply to: Styling- have tried everything in support for font changes #233055

Ismael
Moderator

Hi!

Thank you for using the theme. I hope you’re doing ok.

Can you please give us a link to the website? What heading font are you trying to use? Make sure that the dynamic_avia folder’s permission is writable.

Cheers!
Ismael

March 6, 2014 at 5:52 am in reply to: strtolower() error Line 181 of config-woocommerce/admin-options.php #233054

Ismael
Moderator

Hey Bundus!

Thank you for using the theme. I hope you’re doing great.

I’m not sure why it would cause errors when woocommerce plugin is not installed. Do you have a cache plugin? Can you please give us a link to the actual website? If you’re experiencing the issue when you add a third party plugin, please contact the actual plugin author.

Best regards,
Ismael

March 6, 2014 at 5:47 am in reply to: Easy Slider problem on mobile #233053
Ismael
Moderator
Hey!

How are you? I hope you’re doing well today.

You can adjust the size of the slider using this on Quick CSS or custom.css:
```
@media only screen and (max-width: 767px) and (min-width: 480px) {
.responsive #main .container_wrap:first-child .container {
width: 528px;
margin: 0 auto;
}
}
```
Adjust the width value if necessary.

Best regards,
Ismael
March 6, 2014 at 5:44 am in reply to: Problem with ICON box which is too deep in any browsers #233052

Ismael
Moderator

Hi Frankcom!

Thank you for using the theme. I hope you’re doing great.

I’m not sure if we can help you with this one. I checked the website on IE8 and IE9 on Windows 7 and they are working fine. I don’t have a windows xp machine to test this with and I doubt if any of the support team member have it. FYI on April 2013 XP is no longer supported by Microsoft: http://www.microsoft.com/en-us/windows/enterprise/endofsupport.aspx and same goes with Enfold.

And with XP at 11% http://www.w3schools.com/browsers/browsers_os.asp and IE8 at 3% http://www.w3schools.com/browsers/browsers_explorer.asp, these browsers and OS can be ignored in near future imo.

Best regards,
Ismael

March 6, 2014 at 5:37 am in reply to: How get product images same size? #233051

Ismael
Moderator

Hi!

Thank you for using the theme. I hope you’re doing great.

Make sure that you’re uploading images with the same dimension and ratio to get a nice overall look for the shop page. You can change the thumbnail size on config.php and set the crop settings to false if necessary. Regenerate the thumbnails.

Best regards,
Ismael

March 6, 2014 at 5:34 am in reply to: Portfolio Image Issue #233050
Ismael
Moderator
Hi!

Thank you for using the theme. I hope you’re doing great. Nice website!

You can set a minimum and max height for the grid images. Add this on Quick CSS or custom.css:
```
.grid-image.avia-hover-fx img {
max-height: 240px;
min-height: 240px;
}
```
Adjust the height value if necessary.

Cheers!
Ismael
March 6, 2014 at 5:30 am in reply to: Add Social Icons and Click To Phone Number To Right Of Menu #233048
Ismael
Moderator
Hi!

How are you? I hope you’re doing well today.

Please add this at the very bottom of the child theme’s style.css:
```
#top .social_bookmarks {
position: relative;
top: 43px;
}

.sub_menu {
top: 47px;
}
```
Cheers!
Ismael
March 6, 2014 at 5:27 am in reply to: Enfold – Single Portfolio 2/3 Gallery with preview #233047

Ismael
Moderator

Hi!

Thank you for using the theme. I hope you’re doing great.

I don’t it is possible to arrange the gallery thumbnail by category. Please hire a freelance developer if you want to make that change on the gallery shortcode. For further customization, please visit Werkpress.

Cheers!
Ismael

March 5, 2014 at 10:57 am in reply to: Losing my mind with Enfold. hatom-entry issues #232657

Ismael
Moderator

Hey cyrusis!

Do you have the latest version of Enfold? It has been optimized for hatom entry.

Please refer to these links:

https://kriesi.at/support/topic/google-hatom-errors/
https://kriesi.at/support/topic/hatom-feed-errors-solution-for-enfold/

Regards,
Ismael

March 5, 2014 at 10:51 am in reply to: A Few Questions – Top Navigation, Hover Effects… #232656
Ismael
Moderator
Hi stacyr311!

Thank you for using the theme. I hope you’re doing great.

1.) Please add this on Quick CSS or custom.css to change the hover color of main menu:
```
.header_color .main_menu ul:first-child > li a:hover {
color: red;
}
```
2.) Please hire a freelance developer to add the hover effects. You can find a lot of tutorials for image rollover.

3.) Please refer to this link: http://kriesi.at/documentation/enfold/change-icon-used-for-standard-theme-elements/

Best regards,
Ismael
March 5, 2014 at 10:47 am in reply to: Facebook Like in Floating Sidebar Not working properly #232654

Ismael
Moderator

Hi!

How are you? I hope you’re doing well today. I’m sorry but I really can’t see the like button. Hmm.. Let me ask the rest of the support team to check this.

Cheers!
Ismael

March 5, 2014 at 10:41 am in reply to: Add Social Icons and Click To Phone Number To Right Of Menu #232652
Ismael
Moderator
Hey cbcolvard!

Thank you for using the theme. I hope you’re doing great.

You can add something like this on Enfold > Header > Phone Number or small info text field:
```
<a href=”tel:123456789″>123456789</a>
```
Please add a social icon so that we can inspect it on mobile view.

Regards,
Ismael
March 5, 2014 at 10:37 am in reply to: Remove date and username #232650

Ismael
Moderator

Hey!

Glad you figured it out. :)

Regards,
Ismael

March 5, 2014 at 10:36 am in reply to: [LayerSliderWP] Slider not found #232649

Ismael
Moderator

Hi!

How are you? I hope you’re doing well today.

Looks like the slider is not being saved on the database. I created two sliders and they are automatically renamed into “Unnamed”. Please create a fresh install of WordPress then activate the theme again.

Regards,
Ismael

March 5, 2014 at 10:28 am in reply to: Anchor Text not working on iOS #232645

Ismael
Moderator

Hi!

Please refer to this link: https://kriesi.at/support/topic/linking-to-anchor-menue-covering/#post-214325

Regards,
Ismael

March 5, 2014 at 10:24 am in reply to: Ajax search icon in menu does not open box on click #232643

Ismael
Moderator

Hey!

How are you? I hope you’re doing well today.

We haven’t really tested the plugin that you’re using. Please contact the plugin author for more info about the issue. Making third party plugins compatible with theme is beyond the scope of support. Please hire a freelance developer to help you debug the plugin. For further customization, please visit Werkpress.

Have you tried the “Membership” plugin by WPMU Dev? http://wordpress.org/plugins/membership/

Best regards,
Ismael

March 5, 2014 at 10:17 am in reply to: How to Override CSS for Tables & Input Fields? #232640
Ismael
Moderator
Hi!

Thank you for using the theme. I hope you’re doing great.

You can add this on Quick CSS or custom.css to remove the section shadow:
```
.avia-shadow {
box-shadow: none;
}
```
Best regards,
Ismael
March 5, 2014 at 10:14 am in reply to: Fullsize images not fullsize? How to make images bigger #232639

Ismael
Moderator

Hey!

Alright, looks like you’re using a very old version of the theme. Please download the latest version on your themeforest account then update the theme via FTP. Watch this video by Devin: http://vimeo.com/channels/aviathemes/67209750

Regards,
Ismael

March 5, 2014 at 9:31 am in reply to: page display and copy for Advanced Layout Builder pages #232622
Ismael
Moderator
Hey beedle!

Thank you for using the theme. I hope you’re doing well today. Please switch your theme to debug mode. Edit function.php, find this code:
```
if(isset($avia_config['use_child_theme_functions_only'])) return;
```
Below, add this code:
```
//set builder mode to debug
add_action('avia_builder_mode', "builder_set_debug");
function builder_set_debug()
{
return "debug";
}
```
You will be able to see the actual shortcode below the builder.

Regards,
Ismael
March 5, 2014 at 9:28 am in reply to: Forum vs forum. They bring me to different pages. #232621

Ismael
Moderator

Hey hanlinsg!

Hope you’re feeling well today! Thank you for using the support forum.

Please post the login details here and set it as a private reply.

Cheers!
Ismael

March 5, 2014 at 9:22 am in reply to: FullWidth video background not working #232619
Ismael
Moderator
Hi Roy!

Thank you for using the theme. I hope you’re doing well today.

Please download the latest version 2.5.4 of Enfold to fix the video integration with color sections and sliders. You can use the color section element to create a full width page. If you’re not happy with the container width, you can adjust the grid units on css > grid.css file. Another simple trick to increase the width of the container is to insert a Color Section then add a unique css id selector on “For Developers: Section ID” field. Add an id like “chaos-section” for example. Use this on Quick CSS or custom.css:
```
#chaos-section .container {
width: 100% !important;
}
```
Cheers!
Ismael
March 5, 2014 at 9:18 am in reply to: Video not showing in Internet Explorer #232617
Ismael
Moderator
Hey!

How are you? I hope you feel great today. Thank you for the question.

Please use this on your custom.css or Quick CSS:
```
.avia_image.avia_animated_image {
max-width: 100%;
width: auto;
}
```
If it doesn’t work, use this:
```
.avia_image.avia_animated_image {
max-width: 80%\9;
}
```
Cheers!
Ismael
March 5, 2014 at 9:06 am in reply to: How to add new icons to the Enfold icons file #232611

Ismael
Moderator

Hey!

Thank you for using the theme. I hope you’re doing well today.

Please refer to this link if you want to add your own icons: http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/

Cheers!
Ismael

March 5, 2014 at 9:04 am in reply to: Image link constrainsts. #232609

Ismael
Moderator

Hi!

How are you? I hope you feel great today. Thank you for the question.

That is where the custom css selector will be useful. You can add different css selector for different Image elements then specify the width using Quick CSS.

Regards,
Ismael

March 5, 2014 at 9:01 am in reply to: Vidoes Not Working. Help, please. #232605

Ismael
Moderator

Hi papernapkinmarketing!

Thank you for using the theme. I hope you’re doing well today.

The latest version 2.5.4 of Enfold includes a better video integration with the slider and the color section. Please download it on your themeforest account then update the theme via FTP. Watch this video by Devin: https://vimeo.com/channels/aviathemes/67209750

Did you add any plugins prior to the issue? You might want to deactivate them, see if the issue persist.

Cheers!
Ismael

March 5, 2014 at 8:58 am in reply to: COLOR SECTION; Easy Slider; HEADINGS; HEADER with scroll; SIDE MENU CSS #232604
Ismael
Moderator
Hi!

Hope you’re feeling well today! Thank you for using the support forum.

Sorry for the menu color change code. Please use this instead to highlight the ancestor menu:
```
.current-menu-item.current-menu-ancestor > a {
color: green !important;
}
```
You can remove the image overlay using this on Quick CSS:
```
.image-overlay {
display: none !important;
opacity: 0 !important;
}
```
Regards,
Ismael
March 5, 2014 at 8:53 am in reply to: Last Thumbnail in gallery larger than others. #232599

Ismael
Moderator

Hi crealities!

Thank you for using the theme. I hope you’re doing well today.

The website is not loading on my end. I’ll ask the rest of the support team to check this. Please post a screenshot of the issue.

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 60,151 through 60,180 (of 67,155 total)

← 1 2 3 … 2,005 2,006 2,007 … 2,237 2,238 2,239 →