Forum Replies Created

Viewing 30 posts - 5,851 through 5,880 (of 67,591 total)
  • Author
    Posts
  • in reply to: Open a Gallery (lightbox) from a button or hyperlink #1436700

    Hi,

    Glad to know that this has been resolved! Thanks to @Guenni007. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Broken Enfold layout after updating a random plugin #1436699

    Hi,

    The slider appears to be loading consistently on our end and we haven’t encountered a lot of reports about this, so this might not be the issue. If you suspect that the post css file is causing issues with the site, you can exclude it from WP Rocket caching. Please check the link below.

    // https://docs.wp-rocket.me/article/1576-exclude-all-css-files-in-a-folder-directory-from-optimize-css-delivery

    Best regards,
    Ismael

    in reply to: Change Image on Accordion Tab Click #1436698

    Hi,

    Thank you for the update.

    We are seeing a lot of errors in the console, generated from the avia-footer-script file. Please temporarily disable the Enfold > Performance > File Compression settings, then post the login details in the private field so that we can check the modifications further.

    Uncaught TypeError: Cannot read properties of undefined (reading 'value')
        at a (avia-footer-scripts-4446f5f720adf5f7e6dda8b47a7ba11b---65ea6d5d939f8.js:123:540)
    

    Best regards,
    Ismael

    Hey togetherconcept,

    Thank you for the inquiry.

    What do you mean by “post widget”? Are you using the Blog Posts element from the Advance Layout Builder? Try to edit the enfold/includes/loop-index.php file and look for this code around line 635:

    echo "<{$heading} class='post-title entry-title {$css}'>" . __( 'Nothing Found', 'avia_framework' ) . "</{$heading}>";
    

    Best regards,
    Ismael

    in reply to: Folder: dynamic_avia auto empties #1436696

    Hi,

    Thank you for the update.

    1.) We cannot reproduce the same issue on our end, so it is likely related to a plugin or a custom script on your server. Have you tried to temporarily disable the plugins? Did you install another compression plugin recently? Please try deactivating the Enfold > Performance > File Compression settings and see if the issue persists.

    2.) It’s possible that the plugin conflicts with the Select Your Editor settings. Have you tried disabling the plugin temporarily?

    Best regards,
    Ismael

    in reply to: Dropdown alignment #1436695

    Hi,

    Thank you for the update.

    We get an error when we visit the site:

    NET::ERR_CERT_COMMON_NAME_INVALID
    

    Please contact your hosting provider and ask them to renew the SSL certificate. We’ll check the site again once the the certificate is renewed.

    Best regards,
    Ismael

    in reply to: Category page do not showing the right categories #1436598

    Hey!

    Thank you for the info.

    We didn’t find any errors or anything unusual in the site. Did you add any modifications in the functions.php file? Please re-enable the Appearance > Theme File Editor panel, then try to disable the plugins temporarily, We will check the site again once the file editor is accessible.

    Cheers!
    Ismael

    in reply to: Compatibility with IDX MLS widget by FBS #1436597

    Hey swurban,

    Thank you for the inquiry.

    How do you add the plugin content into the ALB? You might need to use shortcodes or switch to the Classic or Block Editor because the theme doesn’t generate any widgets for the plugin. We tried to check the page above but it doesn’t seem to exist.

    Best regards,
    Ismael

    in reply to: Customize accordion elements #1436596

    Hey Eduardo,

    Thank you for the inquiry.

    1.) You can edit the Accordion element and adjust the colors in the Styling > Colors toggle.

    2.) To adjust the style of the toggler, you adjust can the values in this css rule:

    .js_active .toggler, .avia-admin-preview-container .toggler {
        padding: 9px 3px 9px 35px;
        line-height: 1.65em;
    }

    3.) You can also adjust the font styles in the Styling > Font Sizes toggle.

    Best regards,
    Ismael

    in reply to: Category page do not showing the right categories #1436585

    Hey keep12,

    Thank you for the inquiry.

    Did you install any plugins related to sorting posts or pagination? Please try deactivating those plugins temporarily and see if it makes any difference.

    Best regards,
    Ismael

    in reply to: In mobile the images no load #1436582

    Hi,

    Thank you for the update.

    Please remove the previous css code, then replace it with the following code:

    #top .av-caption-style-overlay .av-masonry-item-with-image:hover .av-inner-masonry-content {
        background: rgba(255,255,255,0.35);
    }
    

    Do not forget to toggle or temporarily disable the Enfold > Performance > File Compression settings. Let us know if this works.

    Best regards,
    Ismael

    in reply to: Top Icon box icon position #1436580

    Hi,

    Thank you for the update.

    To adjust the left or right icon, you can use this css rule:

    #top .iconbox_left_content .iconbox_icon, #top .iconbox_right_content .iconbox_icon {
        width: 74px;
        height: 74px;
        font-size: 80px;
        line-height: 72px;
        border-style: solid;
        border-width: 1px;
        border-radius: 500px;
        text-align: center;
        margin-right: 22px;
    }

    You may need to remove the previous css code.

    .iconbox_icon[data-av_icon]:before {
        font-size: 50px!important;
    }
    

    Best regards,
    Ismael

    Hey namasteevents,

    Thank you for the inquiry.

    Looks like the video is not loading properly because the site contains an older version of the theme (5.1.2). Please try to upgrade the theme to version 5.6.10, then temporarily disable the Enfold > Performance > File Compression settings afterward.

    Best regards,
    Ismael

    in reply to: Height of Flipbox #1436577

    Hey ontariotraining,

    Thank you for the inquiry.

    You can adjust the padding around the Flipbox element to reduce its height. Please add this css code.

    .avia-icongrid-flipbox .av-icon-cell-item .avia-icongrid-front .avia-icongrid-inner, .avia-icongrid-flipbox .av-icon-cell-item .avia-icongrid-flipback .avia-icongrid-inner {
        padding: 10px;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the screenshot.

    You can place the Image element inside a Color Section, then apply the following modification (link below) to make the container inside the Color Section fullwidth.

    // https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Best regards,
    Ismael

    Hi,


    @woogie07
    : How did you transfer the site? It’s possible that the custom fields responsible for checking whether the ALB is active for a specific page were not included in the migration.

    Best regards,
    Ismael

    in reply to: Copperplate Font on Windows Devices #1436573

    Hey flatairbag,

    Thank you for the inquiry.

    The Copperplate font is included by default on Mac devices, which is why it is included in the list. If the font is unavailable on the device, it will fallback to the default system fonts. If you wish to check which fonts are readily available for each operating system, please refer to the links below.

    // https://developer.apple.com/fonts/system-fonts/
    // https://learn.microsoft.com/en-us/typography/fonts/windows_10_font_list

    Best regards,
    Ismael

    in reply to: Mailchimp Subscribe on Enfold Contact Form Element #1436572

    Hey flatairbag,

    Thank you for the inquiry.

    This option is not available with the contact form element, but you can use the Mailchimp Signup element to display one of your subscription forms created through Mailchimp. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/mailchimp-signup/

    Best regards,
    Ismael

    in reply to: Problem with colors from phonenumber on mobile #1436477

    Hi,

    Try to edit the phone number html and add a unique class name to it:

    <span class="av-phone-number-info">Telefon 04931 – 9192873</span>
    

    Then add this css code:

    .av-phone-number-info, .av-phone-number-info:active, .av-phone-number-info:visited, .av-phone-number-info:focus {
       color: #ffffff !important;
    }

    If that didn’t work, try to add this code in the functions.php file:

    function ava_format_detection_meta() {
        echo '<meta name="format-detection" content="telephone=no">';
    }
    add_action('wp_head', 'ava_format_detection_meta');
    

    Best regards,
    Ismael

    in reply to: Carrusel images with title #1436473

    Hi,

    Apologies for the delay. We have added captions to the Horizontal Gallery images, and they are properly included in the gallery but render below the gallery images, so they are not visible. We tried to adjust the style of the captions, but encountered an error when we tried to add this code in the theme options.

    .av-horizontal-gallery-wrap .image-caption {
        position: absolute;
        bottom: 0;
        background: rgba(255,255,255,0.5);
        width: 100%;
        padding: 10px 20px;
        color: #000000;
    }
    

    Please try to deactivate the plugins temporarily, then add the code above in the Quick CSS field.

    Best regards,
    Ismael

    in reply to: Remove Link on Logo #1436471

    Hey Michael_Kronenberg,

    Thank you for the inquiry.

    Yes, that should be possible. You can add this css code to disable the link on the logo:

    .responsive #top .logo a, .responsive #top .logo {
        pointer-events: none;
    }
    

    Best regards,
    Ismael

    in reply to: Top Icon box icon position #1436470

    Hey khrntanya,

    Thank you for the inquiry.

    The following css code overrides your modification:

    .iconbox_icon[data-av_icon]:before {
        font-size: 50px!important;
    }
    

    You might have added it in the Quick CSS field.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    I want to see all of the items in all of the Portfolio Items, including all of the images in the Masonry Gallery media elements.

    You might be able to do it by enabling the AJAX Portfolio option. Please check the demo and the documentation below:

    // https://kriesi.at/themes/enfold/portfolio/portfolio-ajax/
    // https://kriesi.at/documentation/enfold/portfolio-grid/#creating-new-portfolio-items

    If this is not an option, then you may need to use the Masonry Gallery or the Gallery element and upload the images of all portfolio items in the same page.

    Best regards,
    Ismael

    Hi,

    Alright! Please make sure to create a site backup before proceeding. We will keep the thread open.

    Best regards,
    Ismael

    in reply to: Update WordPress and Enfold #1436466

    Hi,

    Thank you for the inquiry.

    You have to use the Duplicator or any plugin of the same kind in order to create a backup of the database and the server files, including the theme files. For more info on how to update the theme manually, please check the links below.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    in reply to: Folder: dynamic_avia auto empties #1436458

    Hey Paul,

    Thank you for your inquiry and for being a long-time user of Enfold.

    1.) Did you enable the Enfold > Performance > Delete Old CSS And JS Files option? This setting is designed to remove old or unused css and js files from the dynamic_avia folder. If you’re already using a third-party compression plugin or have enabled compression options within your cache plugin, please make sure that you disable the theme’s file compression settings to avoid unexpected behavior.

    2.) We haven’t encountered this error before, so we’re not sure what could be causing it. However, you can revert back to the Classic Editor by adjusting the Enfold > Theme Options > Select Your Editor settings, which means you no longer require the plugin.

    Best regards,
    Ismael

    Hi,

    Great! Glad to know that this has been resolved. Let us know in a different thread if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Problem with colors from phonenumber on mobile #1436455

    Hey rixi,

    Thank you for the inquiry.

    The telephone number in the first section and in the footer widget is still white when we checked the site on mobile view. Have you figured out the issue? If you haven’t, please provide a screenshot using Savvyify, Imgur or Dropbox.

    Best regards,
    Ismael

    in reply to: logo-mobile-blurry #1436454

    Hi,

    Thank you for the update.

    Consider doubling or tripling the size of the logo to cover retina displays; dimensions like 400x120px or 600x240px should be enough. And again, please make sure that the transparent spaces around the logo are removed.

    Best regards,
    Ismael

    in reply to: The Events Calendar Short Codes & Child Theme #1436451

    Hi,

    Glad to know that this has been resolved. Please don’t hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

Viewing 30 posts - 5,851 through 5,880 (of 67,591 total)