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Hi Katherine!
Thank you for visiting the support forum!
Are you planning to add an email address on a team member element? Yes, you need to add the mailto: construct if you want to add an email address. If you don’t, clicking on the link will give you a 404 page.
Cheers!
IsmaelHi!
Thank you for using the theme!
The color section with parallax background has been fixed on the latest update of the theme. I think something went wrong with the cache plugin. Try to add the parallax background again then empty the cache.
Cheers!
IsmaelHey!
Thank you for using the theme!
The “validation alert” is only available on the Contact form element and applying it to some other forms might be a little bit complicated. Unfortunately, this particular request falls beyond the scope of support so you might need to find someone who can do it for you. Please visit Envato Studio or Werkpress for further customization.
Best regards,
IsmaelHey!
Thank you for the update.
Please use this to remove those elements on the 404 page:
.error404 p.entry-content, .error404 #searchform, .error404 .hr_invisible, .section.404_recommendation > p, .section.404_recommendation .borderlist-not { display: none; }Regards,
IsmaelHey fwbecker!
Thank you for using the theme!
Please edit archive.php, remove everything then replace it with this code to remove the sidebar and make it fullwidth:
Cheers!
IsmaelHey!
Thank you for the update.
Please edit config-templatebuilder > avia-shortcodes > slideshow.php, find this code on line 700:
if(trim($title) != "") $title = "<h2 class='avia-caption-title' $markup_name>".trim(apply_filters('avf_slideshow_title', $title))."</h2>";Replace it with:
if(trim($title) != "") $title = "<h3 class='avia-caption-title' $markup_name>".trim(apply_filters('avf_slideshow_title', $title))."</h3>";Cheers!
IsmaelHey!
Thank you for the update.
You can check if you’re using 2.7.1 on Appearance > Editor panel. Check the version on style.css file. Do you mind if we check it? Please post the login details here and set it as a private reply.
Regards,
IsmaelHey ss!
Thank you for using the theme!
We tested this on a page using Chrome Windows 8 and we can only see the categories that we’re selected on “Which categories should be used for the portfolio?” option. If you don’t mind, we would like to see the actual portfolio page. Please try to deactivate all plugins then test it again. If possible, test it on another computer.
Cheers!
IsmaelHey Gurify!
Thank you for visiting the support forum!
Make sure that you translated the product categories properly. Refer to these links:
http://wpml.org/documentation/related-projects/woocommerce-multilingual/#3
http://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/Also, try to reset the permalink on Settings > Permalink panel. Click the “Save” button once to flush the permalink settings.
Regards,
IsmaelHi oeconomedicus!
Thank you for visiting the forum!
If you don’t mind, we would like to see the actual posts where the breadcrumb issue is happening. Please post the url here. Make sure that you’re running the latest version of Enfold, 2.7.1, with the latest version of WordPress which is version 3.9.
Best regards,
IsmaelHey!
Thank you for the update.
You can use imgur, dropbox, clipular etc to post your screenshot. We will wait for it. We’ll give you a response related to the problem once we have taken a look at the issue. On what browser and OS are you testing this with?
Cheers!
IsmaelHey!
Thank you for the update.
Did you copy the header.php file on the child theme folder? Please remove it then copy the new header.php file again to your child theme folder. Note that all header codes like menus, social icons can be found on includes > helper-main-menu.php. We can see the header error but we still can’t reproduce the footer glitch.
Best regards,
IsmaelHey t3lgroup!
Thank you for using the theme!
Please add this on functions.php to change the label names.
add_filter('avf_ajax_search_label_names','avf_ajax_search_assign_label_names', 10, 1); function avf_ajax_search_assign_label_names($label) { if($label == 'Portfolio Items') { $label = 'Products'; } else if($label == 'Posts') { $label = 'News'; } else { $label = $label; } return $label; }You can add more conditions for different label names and you can find the hook on functions-enfold.php, line 152:
$label = apply_filters('avf_ajax_search_label_names', $post_type_obj[$key]->labels->name);Best regards,
IsmaelHey madman2!
Thank you for visiting the support forum!
I checked the link and I don’t get to a 404 page: http://www.teamfans.com/the-team/robert-campbell/
Sometimes, it takes a while before the new permalink settings work. You can delete the .htaccess file then check the Settings > Permalink panel and click the “Save” button once to regenerate the deleted file.
Regards,
IsmaelHey!
Thank you for the update.
Please let us know if it works. You can also use the column layouts to control the position and constrain the width of the images.
Cheers!
IsmaelHi!
Thank you for the update.
You can select accross these thumbnail sizes which you can find on functions.php starting on line 91.
$avia_config['imgSize']['widget'] = array('width'=>36, 'height'=>36); // small preview pics eg sidebar news $avia_config['imgSize']['square'] = array('width'=>180, 'height'=>180); // small image for blogs $avia_config['imgSize']['featured'] = array('width'=>1500, 'height'=>430 ); // images for fullsize pages and fullsize slider ..............You can choose among 15 thumbnail sizes. If you want to use the “widget” thumbnail size with 36x36px image dimension. Just replace the code Dude suggested with this:
if($layout == 'fullsize') $image_size = 'widget';Regenerate the thumbnails after or upload them again.
Regards,
IsmaelHey!
Thank you for visiting the forum!
Glad you figured that one out. In case you have questions, please try to review all of the resources in the Theme Documentation as a lot of basic stuff like theme installation, css snippets etc are already available in there with better explanation and awesomeness. Watch some of our Video Tutorials to learn more about the different aspect of the theme. You can also search the forums for queries that has been answered before that might be related to your problem.
If you find that you still have questions after taking the time on our documentations, don’t hesitate to let us know and we will be happy to assist you. If you have any requests or you feel like giving us a warm hug? You can definitely post it on our Feature Requests page. :)
Cheers!
IsmaelHey syphadius!
Thank you for using the theme!
There is no difference between .po and .mo file actually. The .mo file is the compiled version of the .po file. You can use this application if you want to compile the .po files: http://poedit.net/ / http://www.gnu.org/software/gettext/
Once you get hold of the .po and .mo files, place them on the enfold theme’s lang folder.
Regards,
IsmaelHey!
Thank you for the link!
Unfortunately, you might need to redo the whole gallery because the theme overrides the default gallery styling. Use the Gallery element under the Media Elements panel when using the Advance Layout Builder or use the shortcode wand. If you want to use the default wp caption, add this on Quick CSS or custom.css:
#top .gallery-caption { display: block; } #top .gallery .gallery-item { width: 80px; height: 150px; overflow: visible; }Regards,
IsmaelHi RobWu!
Thank you for using the theme!
The advance layout builder is not available for post because the post content is simply not suited for the kind of layouts it creates. You can only use the insert shortcode wand if you want to utilize the avia elements. Watch this video on how to add the avia builder on posts and custom post types: http://vimeo.com/64996057
These are the following problems that may occur when you switch to Advance Layout Builder on posts.
– Featured image will be lost on the single post view.
– The post title will switch to the left of the header instead of below the featured image.
– You can’t comment on posts.
– No related posts will be shown or interesting links.Cheers!
IsmaelHey!
Thank you for the info.
I think it’s not working because of the images that you added. Those are not present when we suggested the code on another topic. Do you mind providing a screenshot on how you want the footer to look like?
Best regards,
IsmaelHi mjaraas!
Thank you for visiting the support forum!
Checking the site on Windows Chrome IE 8, the hover still shows the arrow icon. On what browser and OS are you testing this with? A screenshot showing the hover icon on your end will help.
Regards,
IsmaelHi peterash!
Thank you for using the theme!
That is possible but it will take a lot of time to fix the layout issues. This particular request is quite involved and is beyond the scope of support. You might need to hire someone to do the job for you. You can utilize the do_shortcode function and use the fullwidth easy slider shortcode as the content value.
Cheers!
IsmaelHi ConflateGermany!
Thank you for using the theme!
Have you tried to logout then login again? For the meantime, you can update the theme via FTP. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
I’ll ask Dude if he got any idea why the auto update is not working.
Best regards,
IsmaelHi charger70!
Thank you for using the theme!
Please try to remove the background image then upload it again but before doing that, go to wp-content/uploads/dynamic_avia folder then delete the enfold.css file. Let us know if it works.
Regards,
IsmaelHi quadreria_bologna!
Thank you for using the theme!
We haven’t tested the plugin, honestly. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. This kind of plugin is bit comprehensive and we won’t be able to fix any existing incompatibilities between two themes. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.
Regards,
IsmaelHi derek62!
Thank you for visiting the support forum!
Please use this on Quick CSS or custom.css:
div.slide-meta { display: none !important; }Best regards,
IsmaelHey!
Thank you for the clip.
We did check the site on Chrome and Firefox Windows 8 but it’s not happening there so we’re not entirely sure what’s causing this on your end. Maybe, a hardware lag or something? And again, the website is using Enfold version 2.5. Please update to WP 3.9 and Enfold 2.7.1. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
IsmaelHey!
Thank you for the info.
1.) Please add this on Quick CSS or custom.css to remove some spacing between the elements:
.avia-content-slider { margin: 0; } div.av-special-heading.av-special-heading-h2.custom-color-heading.avia-builder-el-7.el_after_av_one_full.el_before_av_content_slider { padding-bottom: 0 !important; }2.) You can only choose between dot and arrow controls or remove the navigation entirely. Please check. :)
Cheers!
Ismael
