Hi BellaAzur!

Thank you for using the theme!

I checked the site on IE 9 and the scroll bar works fine. Do you mind providing a screenshot or short screenr of the issue?

Cheers!
Ismael

Hi!

@tkcenter: No worries. Please open another thread about the search form issue. :)

@ContentedKerry: Did you update the theme to the latest version, Enfold 2.7.1? The text block should be fix on the latest patch of the theme.

Best regards,
Ismael

Hey!

Thank you for the update.

I checked the website but I don’t see any menus with the anchor links. I think it is quite impossible that a user will paste those URL that you provided to check the testimonials. Remove the white spaces that you added. Please create an anchor navigation then we’ll check it again. Refer to this link: http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/

Regards,
Ismael

Hi!

Thank you for the update.

It is not flashing on my end now. Please remove browser cache then reload the page a few times. On google chrome click CTRL + F5 to fully refresh the page. Try this:

html {
background: #ffffff !important;
background-color: #ffffff !important;
}

Best regards,
Ismael

Hi web4proPL!

Thank you for using the theme!

Actually, the theme should automatically resize all images that you set as post featured image to 710x270px as long as the original image size exceeds the set dimension on the thumbnail size. Edit functions.php, find this code on line 108:

$avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>270);		                 // big images for blog and page entries

Set the crop parameter to false to prevent wp from cropping the images, the downside of this modification is you might find some of the images stretched or unproportioned. Suggested image size that you should use is 1420x540px. Replace the code with this:

$avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>270, 'crop' => false);		                 // big images for blog and page entries

Regenerate the thumbnails on Tools > Regen. Thumbnails using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/

Regards,
Ismael

Hey!

Thank you for the update.

Yes, SEO plugins in combination with other third party plugins tends to break the theme somehow. This issue rarely happens and the viable option is to find another plugin. Unfortunately, we won’t be able to provide support regarding this matter as stated on our support policy. Aside from the plugin Josue suggested, you can find a lot of SEO plugins that might work on your end. You can start here.

Regards,
Ismael

Hi!

Thank you for the update!

I’m sorry but the plugin is the only way that you can sort the portfolio posts manually, unfortunately, it is currently incompatible with the masonry element. We cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. What you can do is to enable the post type support for page-attributes.

Edit includes > admin > register-portfolio.php, find this code on line 38:

'supports' => array('title','thumbnail','excerpt','editor','comments')

Replace it with:

'supports' => array('title','thumbnail','excerpt','editor','comments', 'page-attributes')

Add this on functions.php:

add_filter('avia_masonry_entries_query', 'avia_random_image_query', 10, 2);
function avia_random_image_query($query, $params)
{
    if(empty($query['post_mime_type']))
    {
        $query['orderby'] = "menu_order";
        $query['order'] = 'ASC';
    }

    return $query;
}

Now, go to the Portfolio Items panel then Quick Edit the posts. You’ll see the Order field. You can input the order of the items manually. I’m sure it’ll work because we tested this fix on our end.

Regards,
Ismael

Hey Tech!

Thank you for using the theme!

What do you mean by “photo attachment page”? Do you mind if we take a look at an example? Please post the page url here. We will provide you with a better response once we have taken a look at the page.

Cheers!
Ismael

Hi!

I’m not sure why the code suggested above didn’t work for you but it should remove the sorting options as you requested originally. Yes, the plugin is causing the issue. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy. You might need to redirect any questions regarding this issue to the plugin author.

Best regards,
Ismael

Hey!

Thank you for using the theme and sorry for the delay.

On the child theme folder, did you copy any files from the parent theme folder? How did you update the child theme? If you don’t mind, please provide us with the link to the actual website and the current blog page. You can change the “Share on” string or text on includes > helper-social-media.php, find this code on line 223:

$name = isset($share['label'])? $share['label']: __("Share on",'avia_framework'). " " .ucfirst($key);

Best regards,
Ismael

Hi collinlc!

Thank you for using the theme!

1.) You can fix the active state border with this on Quick CSS or custom.css:

#top .main_color .tabcontainer .tab.active_tab {
border-bottom-color: #e1e1e1;
}

Change the border color if necessary.

2.) I’m not sure if I’m following you on this one. Do you mind providing a link to a page with the example?

Regards,
Ismael

Hey!

Thank you for the updates.

I’m sorry but we won’t be able to debug the issue if we can’t reproduce it on our end. If someone posted the same issue, we’ll let you know. Since, you mentioned that the website is loading a little bit slow, you might want to optimize it. Usually minimizing the image sizes and number of plugins that you install will greatly improve the performance. These are the things that you can do to optimize the website speed and page load courtesy of the wordpress community:

1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
3. Install wp-smushit run once to remove jpeg extra data, then uninstall.
4. Use BWP minify plugin to minify scripts and stylesheets.
5. Install WP-Super cache, select all recommended settings.
6. Logout your website, visit every page at least once to create super cache files.
7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. once done log out.
8. Have a cup of coffee.
9. Visit your site after 20 minutes or so.
10. Don’t forget to smile.

Regards,
Ismael

Hey andrewlasher!

Thank you for using the theme!

The images’ width and height are set to auto to keep them responsive. They will inherit the size of their containers. If you want you can add a unique css selector on the image code then apply a specific width on Quick CSS or custom.css. For example, let’s inspect this image code:

<img class="alignright wp-image-368" src="http://ottenbros.com/wp-content/uploads/sites/6/2014/03/John-OReilly2-e1394569784582.jpg" alt="John O'Reilly" width="200" height="180" data-wp-imgselect="1">

Add the css selector, we’ll use resize-image-200 for example.

<img class="resize-image-200 alignright wp-image-368" src="http://ottenbros.com/wp-content/uploads/sites/6/2014/03/John-OReilly2-e1394569784582.jpg" alt="John O'Reilly" width="200" height="180" data-wp-imgselect="1">

Add this on Quick CSS or custom.css:

img.resize-image-200 {
width: 200px;
}

Best regards,
Ismael

Hey apradhan!

Thank you for visiting the support forum!

You can add any html tags on the Heading Text field. Enclose the title on a link tag. Something like this:

<a href="http://www.google.com">Special Heading Title</a>

Regards,
Ismael

Hey!

Thank you for the screenshot.

I’m not sure where Yigit get the custom link field because I don’t see it on my end also. Let me ask him again to check this thread.

Regards,
Ismael