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April 25, 2014 at 11:39 am in reply to: Blog page still displays full length instead of excerpts #256035
Hi!
Thank you for the update.
Please let us know if it works. Make sure that you re-create the blog menu item on Appearance > Menus using the newly created page. If it doesn’t work, please post the login details here as a private reply. We would like to check it.
Cheers!
IsmaelApril 25, 2014 at 11:26 am in reply to: Images not working/showing up in preview or on page (Enfold) #256032Hi!
Thank you for the update.
They are indeed broken. I uploaded an image on a post. http://www.thewinecountryhomes.com/wp-content/uploads/2014/03/Abducted-46.jpg
Can you please check if the image is present on the folder? Please go to wp-content/plugins folder then rename or remove all unused plugins. Test the media uploader again after. Another thing that you can do is to edit wp-config.php file on wp root directory, add this at the very bottom:
define( 'UPLOADS', 'wp-content/'.'uploads' );You might also want to increase the wordpress php memory limit to at least 128M because you might experience issues when using the Advance Layout Builder. This is usually due to the builder timing out because of a memory limit in your server environment. The first thing you can do to fix this is to add the following lines in your wp-config.php file located at the root of wp directory:
define( 'WP_MEMORY_LIMIT', '128M' ); define( 'WP_MAX_MEMORY_LIMIT', '256M' );You can also contact your host if you’re not comfortable doing the adjustments yourself. Refer to this link for more info: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/
Best regards,
IsmaelHey!
Thank you for using the theme.
Do you mind if we take a look at the actual website? You can place a screenshot using imgur, dropbox, clipular etc.
Cheers!
IsmaelHey!
We’re really sorry that you’re experiencing this issue.
There are some cases before about PHP version FastCGI causing issues somehow and switching to 5.3.28 CGI (Stable) may fix the problem. Please contact your host about that. If possible please upgrade to PHP version 5.4. I hope it fix the issue.
Regards,
IsmaelHi!
Thank you for using the theme!
We tested this on our end and it works fine. Please make sure that you didn’t specify a position on Styles panel because their position will be set to absolute. You need to add this on Custom styles field:
position: relative;This is the code that we used:
<h1>THIS IS AN H1</h1><br> <h2>BELOW THE H1</h2>This is the screenshot:

Did you install the layer slider as a standalone plugin?
Please download the theme again from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
IsmaelHey!
Thank you for using the theme!
Did you migrate the test site to this domain http://www.socacom.fr ?
Note that all theme options are saved on the database so it is essential that the database remain intact after the migration. Please use this plugin to properly transfer the website and all the media files associated with it. WP MigrateDB or WP MigrateDB PRO
Refer to this link for more info: https://code.tutsplus.com/tutorials/migrating-your-wordpress-database-wp-migrate-db-production-to-development–wp-32684
Cheers!
IsmaelHi!
Thank you for the update.
Please edit the svg file on a text editor then look for all the width and height attribute. Remove them or set the width to 100%.
Cheers!
IsmaelHi Paul!
Thank you for using the theme!
Please enclose the descriptions on a container. Something like this:
<div class="group-benefits-description">Provide compliance service for: Affordable Care Act (ACA), Employee Retirement Income Security Act (ERISA), Internal Revenue Service (Premium Only Plan, Flexible Spending Account (FSA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Centers for Medicare Medicaid Services (CMS). * Review of details on these services is required.</div>Add this o Quick CSS or custom.css:
div.group-benefits-description { margin-left: 20px; }Regards,
IsmaelHi!
Glad it is working now.
When you search the same topic over the forum, you’ll see that updating the theme files or commenting then uncommenting the error line mentioned above fixed the issue for all of them. We’re not entirely certain why it’s happening but luckily it can be fix.
Cheers!
IsmaelHey remix1998!
Thank you for the info.
Do you mind if we take a look at the website? Please try to deactivate all plugins, especially the TinyMCE Advanced plugin, see if that helps.
Best regards,
IsmaelApril 25, 2014 at 10:09 am in reply to: My edit type in text box is showing up as invisible when i am adding text #256003Hi!
@phausner: Thank you for the info but you’re using a very old version of the theme, version 2.1. Please download the latest version from your themeforest account then update the theme via FTP. This should fix the issues with WP 3.9. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
@switchplus: Thank you for using the theme. Please post the website url here. Make sure that you’re running the latest version of Enfold, version 2.7.Best regards,
IsmaelHey!
Thank you for the link.
You can add a unique selector for each Avia Elements. Edit functions.php, find this code:
if(isset($avia_config['use_child_theme_functions_only'])) return;Below, add this code:
add_theme_support('avia_template_builder_custom_css');Edit the text block then scroll below, add a Custom Css Class. Let’s use textblock-1 for example. Save then update the page. Add this on Quick CSS or custom.css:
div.avia_textblock.textblock-1 { position: relative; top: 10px; }Regards,
IsmaelHi!
Thank you for using the theme.
Do you mind if we take a look at the website? Please make sure that you’re using the latest version of the theme which is Enfold 2.7.
Cheers!
IsmaelHey!
Thank you for the update.
You need to copy the whole code on sidebar.php then make the changes suggested above.
Regards,
IsmaelHey mmekki!
Thank you for using the theme!
You can use the Easy Slider or the Content Slider element inside the Advance Layout Builder or shortcode wand. You can set the autorotation to active.
Cheers!
IsmaelHey!
Thank you for the update.
The related post or You might also like section post items use the same image size. They should be aligned correctly. You can set a min and max height on the thumbnails if you want:
div.related_entries_container .related_column { max-height: 101px; min-height: 101px; }Cheers!
IsmaelApril 24, 2014 at 3:57 pm in reply to: Weird Homepage problem / not found and adding strange extention to the domain #255575Hey!
Thank you for the update.
We visited the site using Chrome Windows 8 and it shows fine. Is this fixed? Please try to remove browser cache or test this on another computer. This is the site that we visited: http://www.allaspectmechanicalservices.com.au/
Regards,
IsmaelHi jhmpcsolutions!
Thank you for visiting the support forum!
I’m sorry but we’re not certain of the issue. What is the filter plugin or scripts that you’re using? A link to your website will help. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin or script author.
Best regards,
IsmaelHi!
Thank you for the update.
I’m sorry but what do you mean by “collection is the same” ? I noticed that you separated the text from the icon. On the icon list element, you can add a title. Use that option to align the icons without modifications. After that, you can properly adjust the space between the icon list items with this on Quick CSS:
#text-3 span.av_font_icon { margin-bottom: 10px; }Best regards,
IsmaelApril 24, 2014 at 3:47 pm in reply to: Since the update, Layer Slider cannot be edited at all #255565Hey brad86!
Thank you for visiting the support forum.
Do you mind if we take a look at the website? From what version of Enfold did you update? The latest update includes the latest version of Layer Slider. Please deactivate all plugins then test it again. If possible, test it on another browser.
Cheers!
IsmaelHey!
That is possible but unfortunately, this is beyond the scope of support and is not a theme related issue. You might need to find a plugin or hire a freelance developer to add the feature for you. Please visit Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.
If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.
Regards,
IsmaelHey!
Thank you for the clips.
Do you have the latest version of the theme, Enfold 2.7? What is the size of the logo image that you uploaded? We want to know because we want to test the same image dimension on our end. Thanks!
Regards,
IsmaelApril 24, 2014 at 3:15 pm in reply to: Upgraded 2.7 and wp 3.9. Similar propblems to other with Text Boxes users #255549Hi lkauffman2003!
Thank you for visiting the support forum!
If you don’t mind, please post the login details here and set it as a private reply. We would like to see what’s happening on the text blocks.
Cheers!
IsmaelHey fsinger!
Thank you for using the theme!
Instead of using the br tags, please create a list. Switch to HTML layer then add something like this:
<ul> <li>- Stickerei</li> <li>- Textildruck</li> <li>- Sonderanfertigung</li> <li>- Berufsbekleidung</li> </ul>Regards,
IsmaelHey clcintx!
Thank you for visiting the support forum!
Do you mind if we take a look at the website? We’re not sure why the notification doesn’t come, maybe a plugin is in conflict. Please try to logout then login again. Test it on another browser if possible.
Regards,
IsmaelHi!
Thank you for the screenshot.
Not sure why the slider content is not stretching the full width and leaving a 1px gap on the right side of the fullscreen slider. Please add this on Quick CSS or custom.css:
div.avia-slideshow.avia-slideshow-1.avia-slideshow-featured.av_slideshow_full.avia-fade-slider { width: 100.2%; }Best regards,
IsmaelHi philippe2812!
Thank you for using the theme!
The main font color can be change on General Styling > Main Content tab > Main Content font color or the Alternate Content tab. The Header tab controls the menu item colors and everything on the header.
Cheers!
IsmaelHey!
Thank you for the update.
Do you mind if we take a look at your current installation now? The mega menu should span full width specially when you have 4 columns.
Cheers!
IsmaelApril 24, 2014 at 2:40 pm in reply to: Need to remove image on product pages but keep single product sidebar #255521Hey jackpeters!
Thank you for using the theme!
The website posted above is not loading on my end. Please use this to remove the single product image:
.single .template-shop div.product div.images { display: none; }Cheers!
Ismael -
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