Forum Replies Created

Viewing 30 posts - 58,621 through 58,650 (of 67,463 total)
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  • in reply to: installation problem #263142

    Hey!

    Thank you for the update.

    There is a plugin that is rendering some containers which contains the “juiz_sps_links” class and it might be in conflict with the theme. Please deactivate all plugins then test it again. If possible, keep the plugins deactivated then we’ll check the website.

    Best regards,
    Ismael

    Hey!

    Glad you found a fix. If you have any questions, let us know. :)

    Best regards,
    Ismael

    in reply to: Icon shortcode #263137

    Hey!

    Thank you for the info.

    Front end means the actual website preview. I tested the shortcode that you pasted on the layers slider and the checkmark shows properly. As expected, only the shortcode show on the layer slider preview. Make sure that you added the shortcode on the HTML / Video / Audio layer. Do you mind if we take a look at the actual website?

    Best regards,
    Ismael

    in reply to: font rendering issues in Chrome #263135

    Hey tkcenter!

    Thank you for using the theme!

    Please add this on Quick CSS or custom.css:

    span {
    font-family: Open Sans, sans-serif;
    font-weight: 600;
    }

    Best regards,
    Ismael

    in reply to: Background Colour Flash When Selecting Navigation #263133

    Hey!

    Thank you for the update.

    Safari Version 5.1.10 (6534.59.10) is a 7 year old piece of software. It’s even older than IE8 so, regretfully, the theme doesn’t support that browser.

    Best regards,
    Ismael

    in reply to: Font #263128

    Hi!

    You can it at the very bottom of the file. This fix should properly load the cyrillic characters of the font.

    Cheers!
    Ismael

    in reply to: Color Section Issues on Mobile I #263126

    Hi Morris!

    Thank you for visiting the support forum!

    Do you mind if we take a look at the website? Please use media query on Quick CSS to define another height for mobile device.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
    
    }

    Best regards,
    Ismael

    in reply to: Latest update give an WP error in Upgrade line 208 #263122

    Hey!

    Thank you for the update. Glad we could help somehow.

    I’m sorry but the shortcodes use on the WPBakery Visual Composer plugin is quite different from the avia builder shortcodes. We won’t be able to help you with it.

    Regards,
    Ismael

    in reply to: Weird Blue Bars are Back! #263121

    Hey!

    I’m sorry if the suggestions are not working. I set the header background to fixed instead of scroll and it seems to fixed the issue on my end. Please check,

    Best regards,
    Ismael

    in reply to: Standard Editor #263116

    Hey!

    Thank you for the update.

    When you use the Advance Layout Builder to create the page, you can’t switch to the default editor. The debug mode will show the actual shortcode below the avia builder.

    Regards,
    Ismael

    in reply to: Menu Covers Logo On Mobile #263081

    Hi!

    Thank you for using the theme!

    I checked the website on Chrome Windows 8, resize the browser screen and the logo is very small. Did you modify the css codes suggested above?

    @media only screen and (max-width: 767px) {
    .responsive .logo a, .responsive .logo img {
    max-width: 85%;
    height: auto!important;
    margin-top: 5px!important;
    }
    }

    If that doesn’t work, please add this below the code above:

    @media only screen and (max-width: 767px) {
    .avia-android .logo a, .avia-android .logo img, .avia-iphone .logo a, .avia-iphone .logo img {
    max-width: 43%;
    height: auto!important;
    margin-top: 5px!important;
    }
    }

    Cheers!
    Ismael

    in reply to: Dummy Content Option not available #263076

    Hi!

    Thank you for the update.

    We transferred the Import Dummy Data button on Enfold > Import/Export panel. Let us know if it’s there. Make sure that you’re running Enfold 2.7.1.

    Regards,
    Ismael

    in reply to: Logo / partner element hidden until you scroll down #263073

    Hey!

    Glad it is fixed. If you have any questions, let us know. :)

    Best regards,
    Ismael

    Hi!

    Thank you for the update.

    You don’t need to deactivate or delete the Enfold theme. Download the latest version 2.7.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    I’m sure you’ll encounter some issues and you might need to recreate some of the contents from scratch.

    Best regards,
    Ismael

    in reply to: Avia not working in 4.0 alpha version #263071

    Hi!

    Thank you for the update.

    You can only use WordPress versions that are officially released. Please refer to this link on how to downgrade wordpress: http://etuts.org/manually-downgrade-wordpress/

    Another thing that you can do is to use the WP Migrate DB plugin. Export the database then override the WP core files.

    Best regards,
    Ismael

    in reply to: No sidebar on Product page with woocommerce #263068

    Hi!

    Thank you for the update.

    Make sure that you have selected a sidebar on Enfold > Sidebar Layout > Sidebar on Single Post Pages. It doesn’t matter if right or left as long as you enabled the sidebar for single post pages.

    Best regards,
    Ismael

    in reply to: Less padding in widget column #263066

    Hi lsrmedia!

    Thank you for using the theme!

    How did you add the image? What do you mean by “widget column”? Do you mind if we take a look at the actual website? A screenshot explaining the issue will help. If you’re talking about the footer column widget and you have set it to 4 columns, maybe increasing the footer column width will help. Add this on Quick CSS or custom.css:

    #footer div .av_one_fourth {
    margin-left: 1%;
    width: 23.5%;
    }

    Cheers!
    Ismael

    in reply to: Blog Post Settings Not Taking Effect #263065

    Hey!

    Thank you for the login details.

    You only have one post yet? I reset the settings on Settings > Reading. You need to set the blog on the Enfold > Theme Options > Where do you want to display blog?. Also, if you’re planning to use the Blog Posts element, you need to set the Blog Style as Use the advance layout editor… option.

    Regards,
    Ismael

    in reply to: How to make content on a page rotate/randomly change #263062

    Hi simonac!

    Thank you for using the theme!

    I’m sorry but there is no avia elements that is capable of showing on a schedule. If you don’t mind, please provide us with a screenshot of what you want to accomplish and a link to the website with the example. We’ll be happy to help you after.

    Cheers!
    Ismael

    in reply to: Featured Image Size #263059

    Hi!

    Thank you for the update.

    They will use the same thumbnail size. :)

    Best regards,
    Ismael

    in reply to: Hello Kriesi ! #263058

    Hi!

    Thank you for the update!

    The memory limit is ok now but I think the problem is because of the cache plugin. Please empty the cache then test it again. If possible, test it on another browser or computer.

    Best regards,
    Ismael

    in reply to: Space between color sections #263056

    Hi!

    Thank you for using the theme!

    You can decrease the padding between color sections with this on Quick CSS or custom.css:

    .avia-section .content {
    padding: 15px 0;
    }

    Regarding the second issue, do you mind providing a screenshot? It looks find when I checked on Chrome Windows 8.

    Cheers!
    Ismael

    Hi agameseo!

    Thank you for using the theme!

    This is possible but the task will require a bit of customization on the theme core files. Regretfully, this particular request falls beyond the scope of support so you might need to find a plugin or hire someone to edit includes > helper-main-menu.php. He can create wp conditional statements to call different menus per page basis. We haven’t tested this plugin but it might work: http://wordpress.org/plugins/zen-menu-logic/

    Please visit Envato Studio or Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.

    Cheers!
    Ismael

    Hi!

    Thank you for the update.

    Do you mind if we take a look at the actual website? Please make sure that you’re running WP 3.9 and the latest version of Enfold, 2.7.1.

    Regards,
    Ismael

    in reply to: Back Up Question #263041

    Hi Micheal0424!

    Thank you for using the theme!

    The theme options are saved on the database so you need to create a backup of the database and upload it to another domain. You can use this plugin to migrate the database to another website: WP MigrateDB or WP MigrateDB PRO

    After the database migration, just transfer the whole uploads folder to the other website. Aside from using the plugin, you can also export the theme settings on Enfold > Import/Export panel. Refer to these links for more info:

    http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/
    https://code.tutsplus.com/tutorials/migrating-your-wordpress-database-wp-migrate-db-production-to-development–wp-32684

    Cheers!
    Ismael

    in reply to: Childrens Category visualization in Masonry #263034

    Hi Kaperas!

    Thank you for using the theme!

    I’m sorry but that is not possible without further customization with the theme. Unfortunately, that particular feature is beyond the scope of support so you might need to hire somebody else to do it for you. Please visit Envato Studio or Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.

    Regards,
    Ismael

    Hey!

    Thank you for the update.

    I checked the website then add an item to the cart, proceed to checkout. The page looks exactly as expected. Looks good on Chrome Windows 8. On what browser and OS are you testing this with?

    Cheers!
    Ismael

    in reply to: Weird Blue Bars are Back! #262732

    Hey!

    Thank you for the update.

    I think it is coming from the header background. This should fix it:

    header#header {
    z-index: 5;
    }

    Or you can use this, you might achieve the same effect:

    div#main {
    z-index: 1000;
    }

    Test the two possible solution one at a time. Regarding the memory limit, the website is still using the max 40M limit. Please contact your hosting provider.

    Regards,
    Ismael

    in reply to: Cart Icon not showing up after item added to cart #262729

    Hey asudoit!

    Thank you for using the theme!

    It is showing but it is hidden on the overflow of the boxed layout. Please use this on Quick CSS or custom.css:

    .cart_dropdown.visible_cart {
    right: 18px;
    }

    Regards,
    Ismael

    in reply to: Color Section background image as URL #262727

    Hey!t

    Thank you for using the theme!

    You can add a color section then add this on the text or html mode of the editor:

    <a class="scroll-down-link" title="" href="#next-section">Click Here</a>
    

    Best regards,
    Ismael

Viewing 30 posts - 58,621 through 58,650 (of 67,463 total)