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Hey!
Thank you for the update.
There is a plugin that is rendering some containers which contains the “juiz_sps_links” class and it might be in conflict with the theme. Please deactivate all plugins then test it again. If possible, keep the plugins deactivated then we’ll check the website.
Best regards,
IsmaelMay 12, 2014 at 5:54 am in reply to: Remove Product Category image from product category page #263139Hey!
Glad you found a fix. If you have any questions, let us know. :)
Best regards,
IsmaelHey!
Thank you for the info.
Front end means the actual website preview. I tested the shortcode that you pasted on the layers slider and the checkmark shows properly. As expected, only the shortcode show on the layer slider preview. Make sure that you added the shortcode on the HTML / Video / Audio layer. Do you mind if we take a look at the actual website?
Best regards,
IsmaelHey tkcenter!
Thank you for using the theme!
Please add this on Quick CSS or custom.css:
span { font-family: Open Sans, sans-serif; font-weight: 600; }Best regards,
IsmaelHey!
Thank you for the update.
Safari Version 5.1.10 (6534.59.10) is a 7 year old piece of software. It’s even older than IE8 so, regretfully, the theme doesn’t support that browser.
Best regards,
IsmaelHi!
You can it at the very bottom of the file. This fix should properly load the cyrillic characters of the font.
Cheers!
IsmaelHi Morris!
Thank you for visiting the support forum!
Do you mind if we take a look at the website? Please use media query on Quick CSS to define another height for mobile device.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ }Best regards,
IsmaelHey!
Thank you for the update. Glad we could help somehow.
I’m sorry but the shortcodes use on the WPBakery Visual Composer plugin is quite different from the avia builder shortcodes. We won’t be able to help you with it.
Regards,
IsmaelHey!
I’m sorry if the suggestions are not working. I set the header background to fixed instead of scroll and it seems to fixed the issue on my end. Please check,
Best regards,
IsmaelHey!
Thank you for the update.
When you use the Advance Layout Builder to create the page, you can’t switch to the default editor. The debug mode will show the actual shortcode below the avia builder.
Regards,
IsmaelHi!
Thank you for using the theme!
I checked the website on Chrome Windows 8, resize the browser screen and the logo is very small. Did you modify the css codes suggested above?
@media only screen and (max-width: 767px) { .responsive .logo a, .responsive .logo img { max-width: 85%; height: auto!important; margin-top: 5px!important; } }If that doesn’t work, please add this below the code above:
@media only screen and (max-width: 767px) { .avia-android .logo a, .avia-android .logo img, .avia-iphone .logo a, .avia-iphone .logo img { max-width: 43%; height: auto!important; margin-top: 5px!important; } }Cheers!
IsmaelHi!
Thank you for the update.
We transferred the Import Dummy Data button on Enfold > Import/Export panel. Let us know if it’s there. Make sure that you’re running Enfold 2.7.1.
Regards,
IsmaelHey!
Glad it is fixed. If you have any questions, let us know. :)
Best regards,
IsmaelMay 12, 2014 at 3:29 am in reply to: Need to upgrade theme but concerned about breaking my site #263072Hi!
Thank you for the update.
You don’t need to deactivate or delete the Enfold theme. Download the latest version 2.7.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
I’m sure you’ll encounter some issues and you might need to recreate some of the contents from scratch.
Best regards,
IsmaelHi!
Thank you for the update.
You can only use WordPress versions that are officially released. Please refer to this link on how to downgrade wordpress: http://etuts.org/manually-downgrade-wordpress/
Another thing that you can do is to use the WP Migrate DB plugin. Export the database then override the WP core files.
Best regards,
IsmaelHi!
Thank you for the update.
Make sure that you have selected a sidebar on Enfold > Sidebar Layout > Sidebar on Single Post Pages. It doesn’t matter if right or left as long as you enabled the sidebar for single post pages.
Best regards,
IsmaelHi lsrmedia!
Thank you for using the theme!
How did you add the image? What do you mean by “widget column”? Do you mind if we take a look at the actual website? A screenshot explaining the issue will help. If you’re talking about the footer column widget and you have set it to 4 columns, maybe increasing the footer column width will help. Add this on Quick CSS or custom.css:
#footer div .av_one_fourth { margin-left: 1%; width: 23.5%; }Cheers!
IsmaelHey!
Thank you for the login details.
You only have one post yet? I reset the settings on Settings > Reading. You need to set the blog on the Enfold > Theme Options > Where do you want to display blog?. Also, if you’re planning to use the Blog Posts element, you need to set the Blog Style as Use the advance layout editor… option.
Regards,
IsmaelHi simonac!
Thank you for using the theme!
I’m sorry but there is no avia elements that is capable of showing on a schedule. If you don’t mind, please provide us with a screenshot of what you want to accomplish and a link to the website with the example. We’ll be happy to help you after.
Cheers!
IsmaelHi!
Thank you for the update.
They will use the same thumbnail size. :)
Best regards,
IsmaelHi!
Thank you for the update!
The memory limit is ok now but I think the problem is because of the cache plugin. Please empty the cache then test it again. If possible, test it on another browser or computer.
Best regards,
IsmaelHi!
Thank you for using the theme!
You can decrease the padding between color sections with this on Quick CSS or custom.css:
.avia-section .content { padding: 15px 0; }Regarding the second issue, do you mind providing a screenshot? It looks find when I checked on Chrome Windows 8.
Cheers!
IsmaelMay 12, 2014 at 2:44 am in reply to: Alternative Menus That are Specific to Certain Section of the Website #263054Hi agameseo!
Thank you for using the theme!
This is possible but the task will require a bit of customization on the theme core files. Regretfully, this particular request falls beyond the scope of support so you might need to find a plugin or hire someone to edit includes > helper-main-menu.php. He can create wp conditional statements to call different menus per page basis. We haven’t tested this plugin but it might work: http://wordpress.org/plugins/zen-menu-logic/
Please visit Envato Studio or Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.
Cheers!
IsmaelMay 12, 2014 at 2:37 am in reply to: Neither YouTube nor Vimeo embeds work in mobile display #263047Hi!
Thank you for the update.
Do you mind if we take a look at the actual website? Please make sure that you’re running WP 3.9 and the latest version of Enfold, 2.7.1.
Regards,
IsmaelHi Micheal0424!
Thank you for using the theme!
The theme options are saved on the database so you need to create a backup of the database and upload it to another domain. You can use this plugin to migrate the database to another website: WP MigrateDB or WP MigrateDB PRO
After the database migration, just transfer the whole uploads folder to the other website. Aside from using the plugin, you can also export the theme settings on Enfold > Import/Export panel. Refer to these links for more info:
http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/
https://code.tutsplus.com/tutorials/migrating-your-wordpress-database-wp-migrate-db-production-to-development–wp-32684Cheers!
IsmaelHi Kaperas!
Thank you for using the theme!
I’m sorry but that is not possible without further customization with the theme. Unfortunately, that particular feature is beyond the scope of support so you might need to hire somebody else to do it for you. Please visit Envato Studio or Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.
Regards,
IsmaelMay 12, 2014 at 2:25 am in reply to: Order confirmation Page Issues after WooCommerce upgrade #263031Hey!
Thank you for the update.
I checked the website then add an item to the cart, proceed to checkout. The page looks exactly as expected. Looks good on Chrome Windows 8. On what browser and OS are you testing this with?
Cheers!
IsmaelHey!
Thank you for the update.
I think it is coming from the header background. This should fix it:
header#header { z-index: 5; }Or you can use this, you might achieve the same effect:
div#main { z-index: 1000; }Test the two possible solution one at a time. Regarding the memory limit, the website is still using the max 40M limit. Please contact your hosting provider.
Regards,
IsmaelHey asudoit!
Thank you for using the theme!
It is showing but it is hidden on the overflow of the boxed layout. Please use this on Quick CSS or custom.css:
.cart_dropdown.visible_cart { right: 18px; }Regards,
Ismael -
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