Forum Replies Created

Viewing 30 posts - 58,411 through 58,440 (of 67,175 total)
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  • in reply to: Remove Frames from Easy Slider Title and Caption #262134

    Hey scottrseeley!

    Thank you for visiting the support forum!

    Please use this on Quick CSS or custom.css to remove the caption background:

    .caption_framed .slideshow_caption .avia-caption-content p, .caption_framed .slideshow_caption .avia-caption-title, .avia-caption .avia-caption-content p, .avia-caption .avia-caption-title {
    background: transparent;
    }

    Cheers!
    Ismael

    in reply to: Scrolling issue on IE #262133

    Hey!

    Thank you for the update.

    I’m sorry but the screenshot url is wrong. Please use imgur, dropbox etc to post a screenshot. I can see the issue on IE 10 but I’m not sure what’s causing it not to scroll down. Please deactivate all plugins then test it again.

    Regards,
    Ismael

    in reply to: Display as Slide Out Menu #262130

    Hi!

    Thank you for the update.

    Please use this on Quick CSS or custom.css:

    .mobile_active #advanced_menu_toggle:after {
    content: 'MENU';
    position: absolute;
    left: 7px;
    top: -16px;
    }

    Remove browser cache then reload the page a few times to see the effect.

    Regards,
    Ismael

    in reply to: Masonry Image Load Issue #262128

    Hi jansthh!

    Thank you for using the theme!

    I’m not sure if we can do anything about the images not loading immediately because it will depend on the internet speed and hosting plan. You can try to optimize the website with the following steps courtesy of the wordpress community:

    1. Optimize all images with AI/Photoshop before uploading to server ‘save as web safe’ jpg
    2. Once all images are on the website optimize with ewww optimizer plugin twice 1hr 10mins apart.
    3. Install wp-smushit run once to remove jpeg extra data, then uninstall.
    4. Use BWP minify plugin to minify scripts and stylesheets.
    5. Install WP-Super cache, select all recommended settings.
    6. Logout your website, visit every page at least once to create super cache files.
    7. Join Cloudflare setup your website on their CDN, Choose options: Full CDN Optimisation save then activate purge files. once done log out.
    8. Have a cup of coffee.
    9. Visit your site after 20 minutes or so.
    10. Don’t forget to smile.

    Aside from the suggestions above, usually minimizing the image sizes and number of plugins that you install will greatly improve the performance.

    Cheers!
    Ismael

    Hi!

    Thank you for using the theme!

    If you don’t mind, we would like to see the actual website where this is happening? A screenshot of the issue and what you want to accomplish with the socket will greatly help. Please update your theme frequently. Updating from a very old version of the theme, 2.5, to version 2.7.1 is really not advisable since markups and functionality might change drastically to keep up with the latest web development trends and fix known issues.

    Cheers!
    Ismael

    in reply to: If category on Portfolio gird #262123

    Hi DDDesign!

    Thank you for the info.

    If you don’t mind, we would like to see a screenshot of an example of the portfolio grid item with category. We’ll provide you with a better response once we have a better understanding of the request. And we would like to know the Excerpt settings of your portfolio grid.

    Cheers!
    Ismael

    in reply to: Blog Meta Showing #262122

    Hey Enmodeaffaires!

    Thank you for visiting the support forum!

    Please add this on Quick CSS or custom.css to remove the post meta infos:

    span.post-meta-infos {
    display: none;
    }

    Cheers!
    Ismael

    in reply to: Is UberMenu used on Demo site? #262120

    Hey!

    Thank you for the update.

    I’m sorry but the Enfold theme is not using the UberMenu plugin because it has its own mega menu feature. Please refer to this video: http://vimeo.com/channels/aviathemes/67651241

    If I am not mistaken, the reference http://sevenspark.com/docs/ubermenu-enfold is created using an old version of the theme so it won’t work on Enfold 2.7.1.

    Regretfully, we cannot provide support for third party plugins or scripts like the UberMenu as stated on our support policy. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.

    Cheers!
    Ismael

    in reply to: Page names to appear all on top of a specific page #262117

    Hey Antonio!

    Thank you for visiting the support forum!

    Please go to Appearance > Menus then make sure that the main menu is set as Enfold Main Menu. Upgrade your WP installation to WP 3.9. Please download the latest version Enfold 2.7.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Ismael

    Hey!

    Please use your 5 points every month to vote for that feature on the Enfold Request Page. We’ll review this feature if there are enough votes.

    Regards,
    Ismael

    in reply to: Enfold final tweaks and help needed #262109

    Hey MarcG5!

    Thank you for using the theme!

    1.) Yes, this is possible with media queries. Just add this on Quick CSS or custom.css:

    @media only screen and (max-width: 767px) {
    div.breadcrumb.breadcrumbs.avia-breadcrumbs {
    display: none;
    }
    }

    2.) Use this to fix the logo on mobile device:

    @media only screen and (max-width: 767px) {
    .responsive .logo a, .responsive .logo img {
    height: 65px !important;
    top: 5px;
    }
    }

    Regards,
    Ismael

    in reply to: Table content is not aligning vertically in IE #261786

    Hey!

    Thank you for visiting the support forum!

    Please try to add this on Quick CSS or custom.css:

    td, tr {
    vertical-align: top;
    }

    Regards,
    Ismael

    in reply to: Scrolling issue on IE #261780

    Hi BellaAzur!

    Thank you for using the theme!

    I checked the site on IE 9 and the scroll bar works fine. Do you mind providing a screenshot or short screenr of the issue?

    Cheers!
    Ismael

    in reply to: Shortcode Team Member Description Issue #261772

    Hey!

    Thank you for the update.

    Please post the login details here and set it as a private reply. We would like to check it.

    Cheers!
    Ismael

    in reply to: text block visual not showing text #261767

    Hi!

    @tkcenter: No worries. Please open another thread about the search form issue. :)


    @ContentedKerry
    : Did you update the theme to the latest version, Enfold 2.7.1? The text block should be fix on the latest patch of the theme.

    Best regards,
    Ismael

    Hey bigtime32!

    Thank you for using the theme!

    First of all, please remove the custom css that you added to change the height of the header. You can change that on Enfold > Header Layout > Header Size. Select custom pixel value. Change the opacity of the header background with this:

    .header_bg {
    opacity: 1;
    filter: alpha(opacity=100);
    }

    Best regards,
    Ismael

    Hey!

    Thank you for the update.

    I checked the website but I don’t see any menus with the anchor links. I think it is quite impossible that a user will paste those URL that you provided to check the testimonials. Remove the white spaces that you added. Please create an anchor navigation then we’ll check it again. Refer to this link: http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/

    Regards,
    Ismael

    in reply to: Shortcode Team Member Description Issue #261609

    Hi!

    Thank you for the links.

    Please edit Scott Bockover’s profile then make sure that there are no space between the team member shortcode and the icons. The team member container itself has a 30px bottom margin plus the <br> tag that will be generated if you put a space between the shortcodes.

    Cheers!
    Ismael

    in reply to: Background Colour Flash When Selecting Navigation #261605

    Hi!

    Thank you for the update.

    It is not flashing on my end now. Please remove browser cache then reload the page a few times. On google chrome click CTRL + F5 to fully refresh the page. Try this:

    html {
    background: #ffffff !important;
    background-color: #ffffff !important;
    }

    Best regards,
    Ismael

    Hey!

    Thank you for the update.

    The Road Show icon box is visible, checking on Chrome and Firefox Windows 8.

    The modification that you did is a bit extensive and you said that it can be done easily if only you can add a custom class or ID on the iconbox. Actually you can do it by adding the theme support for custom css class, just follow the instruction on the link Dude suggested. Edit functions.php, find this code:

    if(isset($avia_config['use_child_theme_functions_only'])) return;
    

    Below, add this code:

    add_theme_support('avia_template_builder_custom_css');
    

    Edit any avia elements like the Icon Box element then scroll below. Add a unique css selector on “Custom Css Class” field. If I am not mistaken, the issue why the iconbox is not showing intermittently is because of the stack or layering order of the color sections so please try to add this on Quick CSS or custom.css:

    #after_section_6.container_wrap {
    z-index: 9999;
    }

    Cheers!
    Ismael

    in reply to: Multi author blog – big image height #261595

    Hi web4proPL!

    Thank you for using the theme!

    Actually, the theme should automatically resize all images that you set as post featured image to 710x270px as long as the original image size exceeds the set dimension on the thumbnail size. Edit functions.php, find this code on line 108:

    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>270);		                 // big images for blog and page entries
    

    Set the crop parameter to false to prevent wp from cropping the images, the downside of this modification is you might find some of the images stretched or unproportioned. Suggested image size that you should use is 1420x540px. Replace the code with this:

    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>710, 'height'=>270, 'crop' => false);		                 // big images for blog and page entries
    

    Regenerate the thumbnails on Tools > Regen. Thumbnails using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/

    Regards,
    Ismael

    in reply to: Hover box over picture link #261594

    Hi Micheal0424!

    Thank you for visiting the support forum!

    Please add this on Quick CSS or custom.css to change the background color of the circle:

    span.image-overlay-inside:before {
    background-color: blue !important;
    }
    

    If you want to change the color of the icon inside, use this:

    span.image-overlay-inside:before {
    background-color: blue !important;
    color: black !important;
    }
    

    Regards,
    Ismael

    in reply to: Clicking on my name to link to the mini bio page #261593

    Hey!

    Thank you for the update.

    Yes, SEO plugins in combination with other third party plugins tends to break the theme somehow. This issue rarely happens and the viable option is to find another plugin. Unfortunately, we won’t be able to provide support regarding this matter as stated on our support policy. Aside from the plugin Josue suggested, you can find a lot of SEO plugins that might work on your end. You can start here.

    Regards,
    Ismael

    Hi!

    Thank you for using the theme!

    Actually, the button is working but it targets the accordion slider as the next section. If I am not mistaken, you can fix it by editing config-templatebuilder > avia-shortcodes > slideshow.php, find this code on line 463:

    $html .= "<a href='#next-section' title='' class='scroll-down-link'". av_icon_string( 'scrolldown' ). "></a>";
    

    Replace it with:

    $html .= "<a href='#contenu' title='' class='scroll-down-link'". av_icon_string( 'scrolldown' ). "></a>";
    

    The id contenu is the id that you set for the color section below the sliders. Please let us know what happens.

    Best regards,
    Ismael

    in reply to: Portfolio Reorder #261582

    Hi!

    Thank you for the update!

    I’m sorry but the plugin is the only way that you can sort the portfolio posts manually, unfortunately, it is currently incompatible with the masonry element. We cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. What you can do is to enable the post type support for page-attributes.

    Edit includes > admin > register-portfolio.php, find this code on line 38:

    'supports' => array('title','thumbnail','excerpt','editor','comments')
    

    Replace it with:

    'supports' => array('title','thumbnail','excerpt','editor','comments', 'page-attributes')
    

    Add this on functions.php:

    add_filter('avia_masonry_entries_query', 'avia_random_image_query', 10, 2);
    function avia_random_image_query($query, $params)
    {
        if(empty($query['post_mime_type']))
        {
            $query['orderby'] = "menu_order";
            $query['order'] = 'ASC';
        }
    
        return $query;
    }

    Now, go to the Portfolio Items panel then Quick Edit the posts. You’ll see the Order field. You can input the order of the items manually. I’m sure it’ll work because we tested this fix on our end.

    Regards,
    Ismael

    in reply to: Background Colour Flash When Selecting Navigation #261580

    Hey Gstar72!

    Thank you for using the support forum!

    That is the html background color. Just add this on Quick CSS or custom.css:

    html {
    background-color: #ffffff;
    }

    Cheers!
    Ismael

    in reply to: view full size photo on attachment page #261576

    Hey Tech!

    Thank you for using the theme!

    What do you mean by “photo attachment page”? Do you mind if we take a look at an example? Please post the page url here. We will provide you with a better response once we have taken a look at the page.

    Cheers!
    Ismael

    in reply to: Enfold Frontpage Title with &#124 or "|" Character #261575

    Hey webfordj!

    Thank you for visiting the support forum!

    Please add this on functions.php to remove the separator:

    add_filter('avf_title_tag', 'avf_change_title_tag');
    
    function avf_change_title_tag($title) {
    	$title = get_bloginfo('name') . ' ';
        $title .= (is_front_page()) ? get_bloginfo('description') : wp_title('', false);
    
    	return $title;
    }
    

    Cheers!
    Ismael

    in reply to: Sort By Name / Display Products page #261574

    Hi!

    I’m not sure why the code suggested above didn’t work for you but it should remove the sorting options as you requested originally. Yes, the plugin is causing the issue. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy. You might need to redirect any questions regarding this issue to the plugin author.

    Best regards,
    Ismael

    in reply to: Enfold Tables #261573

    Hey paolo99!

    Thank you for using the theme!

    If you don’t want the theme to override the table styling, you can remove the theme’s table css on css > shortcodes.css, find these codes starting on line 1238. This is not advisable because the table elements that comes with the theme will break. Remove the css included on this section:

    /* ======================================================================================================================================================
    Table
    ====================================================================================================================================================== */

    If you can provide us with a link to the actual page with the table, we might be able to fix it for you.

    Regards,
    Ismael

Viewing 30 posts - 58,411 through 58,440 (of 67,175 total)