Forum Replies Created
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AuthorPosts
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March 4, 2024 at 8:25 am in reply to: Need to replace home page slider with full wide image with text #1436210
Hey joshuabcohen,
Thank you for the inquiry.
Have you tried using the Media Elements > Fullwidth Easy Slider in the Advance Layout Builder (ALB)? To add text over the image, you can use Caption or the Slider Caption fields. For more info about the builder elements and the theme in general, please check the documentation below.
// https://kriesi.at/documentation/enfold/
Best regards,
IsmaelMarch 4, 2024 at 8:18 am in reply to: Purchased Enfold but can't get into the Avia Layout Builder anymore #1436208Hey Jason Brodie,
Thank you for the inquiry.
What did you change, and what is the current version of the theme? Please make sure that the theme is updated to version 5.6.10. If the automatic update in the dashboard is not working, try to update the theme manually via S/FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the inquiry.
What are you trying to do with “loop_post_nav”? Please provide a test page so that we can check the issue further.
Best regards,
IsmaelHey omnicnc,
Thank you for the inquiry.
The default font size is currently set to 13px. Have you tried to temporarily disable the Enfold > Performance > File Compression settings? If this doesn’t work, try to manually adjust the font size in the Enfold > General Styling > Typography panel.
Best regards,
IsmaelHey hugogimenez,
Thank you for the inquiry.
Looks like you’ve set the page to have a transparent header. To disable the header transparency, you have to edit the page and set the Layout > Header visibility and transparency to No Transparency. Let us know if this helps.
Best regards,
IsmaelHey abmicromedia,
Thank you for the inquiry.
If the issue occurs while using a different contact form plugin, then this might be an issue with your server. You might want to contact your hosting provider about the issue and check the following link for more trouble shooting steps:
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
IsmaelMarch 1, 2024 at 9:40 am in reply to: il menu da mobile risulta diverso con alcune pagine non cliccabili #1435964Hey noemizaccaria3,
Thank you for the inquiry.
The submenu items seem to be loading or displaying correctly within the burger menu, both on the home page and the subpages. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
Thank you for the update.
The site seems to to be loading correctly from our end. This seems to be a minor hiccup in the server due to caching. In the future, before updating a plugin, consider temporarily disabling the cache plugin and turning off the theme’s file compression settings to make that the resources are updated and loaded properly. You can reactivate the plugin and compression options afterward.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Importing the sample csv file (CSV-file-for-example) seems to be working as expected. It accurately saves the start and end dates as expected. However, importing the other file is taking quite a while.
We noticed that there are a lot of missing fields or columns in your own CSV file compared to the sample CSV file provided by the plugin. You may need to copy the exact format of the sample CSV file, including the order of the columns, to make sure that the importer can read the data properly.
Best regards,
IsmaelHi,
Here I have found that in most cases the selection “Clear Cache”
This might mean that the latest updates are not being reflected because a cache exists. You might want to deactivate the cache plugin temporarily and disable the Enfold > Performance > File Compression settings while editing the site. You can enable these options again once you’re done editing the site.
Best regards,
IsmaelHey Yaphoon,
Thank you for the inquiry.
This is actually the expected behavior. By default, all widgets in the Sidebar Pages and the Displayed Everywhere widget areas will be displayed in the sidebar on Portfolio pages. You may need to remove the widgets in the Displayed Everywhere widget area or replace them with other widgets.
Best regards,
IsmaelHi,
Thank you for the inquiry.
This is not possible because of browser policies. Automatically playing unmuted media files is not allowed, unless browser flags or options are edited, as you’ve found. Users need to manually play media files if audio is enabled. If muted autoplay is enabled, users will need to manually unmute the media file. For more info, please refer to the link below:
// https://developer.chrome.com/blog/autoplay
// https://support.mozilla.org/en-US/kb/block-autoplayBest regards,
IsmaelHey Claudia_Costa,
Thank you for the inquiry.
The page above doesn’t exist. Did you remove it? Please provide a screenshot of the issue using platforms like Savvyify, Imgur or Dropbox.
Best regards,
IsmaelHi,
Glad to now that this solution worked! Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
We were able to access the dashboard, but we were not able to adjust the settings or edit files because the account doesn’t have admin rights. Please assign the user role to admin or provide another account with administrator privileges. Also, please make sure that the Appearance > Theme File Editor panel is accessible.
Best regards,
IsmaelHey marxsvjetlana64,
Thank you for the inquiry.
The map seems to be functioning correctly from our end. Have you checked your connection speed? The gray rectangles you’re seeing could be the tiles where the images haven’t loaded yet.
We may need to a screenshot of the issue. Please use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
Thank you for the update.
We have re-enabled the curtain effect and were able to reproduce the issue. To fix it, we temporarily added this code into the Quick CSS field.
.av-curtain-footer.av-curtain-activated #main > .av-section-bottom-logo { z-index: 100; }We’ll forward the issue to our channel for further testing.
Best regards,
IsmaelMarch 1, 2024 at 8:12 am in reply to: Probleme mit Farbsektion – Hintergrundbild wird viel zu groß vergrößert #1435943Hey envato861,
Thank you for the inquiry.
Are you referring to the Stretch to fit option in the Background Repeat settings? As its name suggests, this option stretches the background image to cover the entire color section. However, in some instances, certain parts of the image may overflow beyond the background positioning area and will not be visible if the calculated size and aspect ratio of the color section differ from that of the background image. This is often the case since the color section is responsive or inherits the dimensions of the device or screen.
Best regards,
IsmaelHey Michael,
Thank you for your interests in the theme.
Sales inquiries regarding the theme are managed by Themeforest. Unfortunately, as far as we know, they do not provide a free trial for the theme. However, if you’re really curious to explore how the theme works, you can find several video tutorials online, along with comprehensive documentation. Please refer to the links below.
// https://www.youtube.com/watch?v=Dbgy4dPf7R4
// https://www.youtube.com/watch?v=Gr4GV8NKMek&t=14sThis is the documentation:
// https://kriesi.at/documentation/enfold/
Please be aware that significant updates have been made since the creation of those videos. You should find new options and more advanced features in the current version of the theme.
Best regards,
IsmaelHi,
It’s good to know that you’ve found the option. We were not aware of it either. If you have any further questions about the theme, please don’t hesitate to open another thread.
Have a nice day.
Best regards,
IsmaelHey Lin84,
Thank you for the inquiry.
The layout you’re after isn’t available by default, but you can modify the existing Grid Layout with a few css tweaks. Add a Blog Posts element, set the Blog Style to Grid Layout, set the number of Columns as 2, and then adjust the other settings as you wish. Once done, you can apply the following css code to pull the content over the featured image.
.avia-content-grid-active .slide-entry-wrap .slide-content { margin: 0 20px; position: relative; top: -80px; background: #ffffff; padding: 0 24px; }Best regards,
IsmaelMarch 1, 2024 at 7:49 am in reply to: White space appearing and animation loading incorrectly #1435939Hey stuart131,
Thank you for the inquiry.
We are not yet sure why the issue occurs but adding this script in the functions.php file should help.
add_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ var int = window.setInterval(function(){ $(window).trigger('resize'); }, 1500); $(window).on("load", function () { setTimeout(function() { clearInterval(int); }, 500); }); })(jQuery); </script> <?php }Best regards,
IsmaelHey Yaphoon,
Thank you for opening another thread.
1.) To adjust the breadcrumb trail, you can add the following filter in the functions.php file. Make sure to replace the value of the href attribute with the URL of the product page.
function avia_breadcrumbs_trail_mod($trail) { if ( is_product() || is_product_category() ) { $trail[1] = '<a href="https://site.com/product" title="Product Page" rel="">Product</a>'; } return $trail; } add_filter('avia_breadcrumbs_trail', 'avia_breadcrumbs_trail_mod', 50, 1);2.) And to change the color of the breadcrumb trail, add this css code:
.stretch_full.container_wrap.alternate_color.title_container { background: #ffffff; color: #000000; } .alternate_color .breadcrumb, .alternate_color .breadcrumb a, #top .alternate_color.title_container .main-title, #top .alternate_color.title_container .main-title a { color: #000000; }Best regards,
IsmaelHi,
Great! Glad to know that the suggestions worked. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelFebruary 29, 2024 at 10:18 am in reply to: When I add edits to a page, my changes just disappear #1435846Hi,
Thank you for the update.
We’re not sure why the track title is enclosed in quotes. However, when we duplicate any other playlist and position it below Joe Passaro’s playlist, the quotes are not present. Plaese remove the current playlist, duplicate one from the other columns, and then replace the audio files.
Best regards,
IsmaelFebruary 29, 2024 at 10:11 am in reply to: Masonry Gallery Overlay Color Different on Desktop Vs. Mobile #1435845Hi,
No problem! Glad we could help. Please don’t hesitate to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelFebruary 29, 2024 at 10:10 am in reply to: Add Margin To Bottom of Blog Grid Layout on Mobile View #1435844Hi,
Glad to hear that you’ve resolved the css issue. To make sure that all entries have a bottom margin on mobile view, please replace the previous css code with the following:
.responsive #top #wrap_all .flex_column.slide-entry, .responsive #top #wrap_all .avia-content-slider-even .slide-entry.slide-parity-odd, .responsive #top #wrap_all .avia-content-slider-odd .slide-entry.slide-parity-even { margin-bottom: 40px; }Be sure to insert this css rule within the existing css media query (max-width: 767px).
Best regards,
IsmaelHey camilo A,
Thank you for the inquiry.
The theme doesn’t come with this option by default, but it does support the Woocommerce plugin. Unfortunately, we’re not sure if there’s a specific extension for listings within the plugin, and we haven’t had the opportunity to test any listing plugins yet. However, we’ve come across a few options that you may want to consider trying out.
// https://wordpress.org/plugins/listdom/
// https://wordpress.org/plugins/business-directory-plugin/Best regards,
IsmaelHey amanda-mdllc,
Thank you for the inquiry.
The settings within the Settings > Discussion panel seem to be correct. We also activated the Comments and Discussion metabox for posts and confirmed that the Allowed comments option is enabled. Have you tried temporarily disabling any plugins to see if that resolves the issue?
Best regards,
IsmaelHey Claudia Castillo,
Thank you for the inquiry.
The Enfold theme works seamlessly with the Woocommerce plugin, which is one of the best E-commerce solutions for WordPress websites. By installing the plugin, you’ll be able to easily set up and manage your online store. To get started, simply install the Woocommerce plugin and begin adding products to your site. For more detailed instructions, please refer to the documentation provided below.
// https://woo.com/documentation/woocommerce/getting-started/
// https://kriesi.at/documentation/enfold/woocommerce-shop/Best regards,
Ismael -
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