Page 1930 – Support | Kriesi.at – Premium WordPress Themes

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June 24, 2014 at 10:20 am in reply to: I need to transfer my 'Enfold' License and 'Purchase Code' to my client #282907

Ismael
Moderator

Hi!

Alright. We’ll wait for it. Make sure that you set it as a private reply.

Regards,
Ismael

June 24, 2014 at 10:19 am in reply to: Tabular Table Issues #282906

Ismael
Moderator

Hi sdbroker!

Thank you for using the theme.

Please edit the table settings, set the Table Purpose to tabular data and the Responsive Styling to scrollable.

Best regards,
Ismael

June 24, 2014 at 10:17 am in reply to: Child Theme After-the-fact #282904

Ismael
Moderator

Hey!

You should activate the child theme. You can now see the button inside the Import/Export panel. You’ll need to do all modifications on the child theme files. The css modifications can be added on the child theme’s style.css file and additional functions on the child theme’s functions.php file.

Regards,
Ismael

June 24, 2014 at 10:15 am in reply to: how to have responsive menu off logo #282900
Ismael
Moderator
Hey!

Thank you for the update.

Please add this below:
```
@media only screen and (max-width: 360px) {
.responsive .logo a, .responsive .logo img {
height: 60px !important;
max-height: 60px !important;
top: 5px;
}
}
```
Cheers!
Ismael
June 24, 2014 at 10:14 am in reply to: Auto Updates.. #282899

Ismael
Moderator

Hey!

What do you mean by us “holding back”? Try to logout then login again, see if the auto update works. If not, update the theme via FTP as suggested above.

Best regards,
Ismael

June 24, 2014 at 9:35 am in reply to: Loop Problem #282885

Ismael
Moderator

Hey!

Thank you for the info.

Is this the code on page.php or the loop-serie.php. Please post both codes on pastebin.com. Create different paste for both files. Note that we don’t provide support for third party scripts but we’ll try if we can help you with this. What exactly does this modification suppose to do?

Cheers!
Ismael

June 24, 2014 at 9:31 am in reply to: Problem on iPad #282883

Ismael
Moderator

Hey simonac!

Thank you for using the theme!

I checked the site on an iPad and it loads fine. Please remove the browser cache then close all apps. Test the site again. The site looks awesome.

Cheers!
Ismael

June 24, 2014 at 9:18 am in reply to: Enfold not changing general styling – urgent #282877

Ismael
Moderator

Hi!

Thank you for using the theme!

I checked all the languages, they seem to have the same color scheme but differs on site layout, others are boxed and some are stretched. The best thing that you can do is to work on the theme options using a single language and when you’re finish go to Enfold > Import/Export panel. Click the Export Theme Settings File button to export the theme settings. Switch on another language then go to the same Enfold panel and upload the theme settings on the Import Theme Settings File option. Do this for the remaining languages.

Regards,
Ismael

June 24, 2014 at 9:08 am in reply to: Alignment of entries in “Most Recent Entries“ #282873
Ismael
Moderator
Hi!

Thank you for the update.

You can decrease the grid-content padding:
```
.grid-content {
padding: 10px;
}
```
Regards,
Ismael
June 24, 2014 at 8:51 am in reply to: Partner/Logo Element Issue #282870

Ismael
Moderator

Hi!

Thank you for the update.

Glad the email work. Regarding the logo/partner element, actually, I can’t see the border on top of the section. I just assume that it is the color section’s top border. If you don’t mind, please provide a screenshot.

Regards,
Ismael

June 24, 2014 at 8:49 am in reply to: Fixed header with additional navigation menu and search icon Android Tablets #282867

Ismael
Moderator

Hi!

Thank you for the info.

Please check the browser compatibility of Enfold. We don’t or we can’t provide support for stock browsers. Please install Chrome or Firefox. http://goo.gl/93BMQg

Cheers!
Ismael

June 24, 2014 at 8:47 am in reply to: Sticky Header on standard android 4.3. browser #282866

Ismael
Moderator

Hi!

Regretfully, we don’t have all kinds of tablet models on hand. Like Devin said, manufacturers often bundle their own sub par browser with the device. You need to install major browsers like Chrome or Firefox. Please check the browser compatibility info of Enfold, , we can’t provide support for stock browsers.

http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?WT.ac=search_item&WT.oss_phrase=enfold&WT.oss_rank=1&WT.z_author=Kriesi

Best regards,
Ismael

June 24, 2014 at 8:41 am in reply to: Query: Is it possible to remove the border around the images in my gallery? #282864
Ismael
Moderator
Hey curmi01!

Thank you for using the theme!

Please use this on Quick CSS or custom.css to remove the gallery item border:
```
#top div .avia-gallery img {
padding: 2px;
border: none;
}
```
Regards,
Ismael
June 24, 2014 at 8:39 am in reply to: Increase size and spacing of dots and arrows of the Content Slider. #282862
Ismael
Moderator
Hey!

Thank you for the update.

You can use this to modify the dots:
```
.avia-slideshow-dots a {
height: 18px;
width: 18px;
border-radius: 18px;
text-indent: 100px;
overflow: hidden;
margin: 0 1px;
padding: 7px;
position: relative;
}
```
Best regards,
Ismael
June 24, 2014 at 8:27 am in reply to: How can I remove the borders to the accordion and the tabs controls? #282861
Ismael
Moderator
Hey!

Thank you for the update.

You can use this:
```
.js_active .active_tab_content, .toggle_content {
border: none;
}
```
Best regards,
Ismael
June 24, 2014 at 8:25 am in reply to: Slider: Looking for option to slowly zoom in / out on main images #282860

Ismael
Moderator

Hey!

Thank you for the update.

The slider is called the Kenburns Slider. The effect is built in with the Revolution Slider plugin. You can buy it on codecanyon. http://themepunch.com/revolution/ken-burns-slider

Best regards,
Ismael

June 24, 2014 at 8:22 am in reply to: Disable Wrapping in Color Section #282859
Ismael
Moderator
Hey!

Thank you for the update.

You can create two color sections with the same content. Make the icons and text on the second color section a little bit smaller. Use media queries to hide the second color section and show the the first color section on desktop view and vice versa. First, duplicate the current color section then edit it. Look for the For Developers: Section ID field, call it icon-menu-one for example. After that, edit the second color section, make the text and icons smaller, call it icon-menu-two. Add this on Quick CSS or custom.css:
```
@media only screen and (min-width: 990px) {
  #icon-menu-one {
  display: block;
 }

 #icon-menu-two {
  display: none;
 }
}

@media only screen and (max-width: 989px) {
 #icon-menu-two {
  display: block;
 }

 #icon-menu-one {
  display: none;
 }
}
```
Regards,
Ismael
June 24, 2014 at 8:14 am in reply to: change headline size for blog items? #282857
Ismael
Moderator
Hey lbdesign!

Thank you for visiting the support forum!

You can change the post title with this on Quick CSS or custom.css:
```
.entry-content-wrapper .post-title {
font-size: 50px;
line-height: 1.3em;
}
```
Regards,
Ismael
June 24, 2014 at 8:05 am in reply to: A Video instead of a Slider banner? #282851

Ismael
Moderator

Hi curmi01!

Thank you for using the theme!

1.) Yes, added content means added loading times specially when you set the video to autoplay.

2.) If you’re adding the video on a slider, look for the Video Size settings where you can select the video’s aspect ratios and dimension.

Regards,
Ismael

June 24, 2014 at 8:01 am in reply to: How to make a slider with lightbox video content on click #282849

Ismael
Moderator

Hi!

Unfortunately, no, there is no shortcode for the portfolio items’ preview text. You might need to create portfolio items specifically for the layer slider in order to have more control over the content.

Cheers!
Ismael

June 24, 2014 at 7:58 am in reply to: How Do I Add A Calendar In Page With Other Content #282848

Ismael
Moderator

Hey VictoriousC!

Thank you for visiting the support forum!

I’m not really sure if I understand you clearly but you can try this plugin to create calendared events: http://tri.be/shop/wordpress-events-calendar/

Best regards,
Ismael

June 24, 2014 at 7:56 am in reply to: Problem with URLs in Chrome/Firefox #282847

Ismael
Moderator

Hey!

Thank you for using the theme!

I checked the website using Chrome Windows 8 and I’m having any trouble with the pdf downloads. Did you fix this somehow?

Best regards,
Ismael

June 24, 2014 at 7:54 am in reply to: Icon box icons not displaying in several browser instances #282846

Ismael
Moderator

Hey jcummings68!

Thank you for using the theme!

Please post the website URL so that we can inspect it. Make sure that you’re running the latest version of the theme. If you have time, please do the fix provided on this link: http://www.fontsquirrel.com/blog/2010/11/troubleshooting-font-face-problems

Cheers!
Ismael

June 24, 2014 at 7:52 am in reply to: Widen Drop Down Menu with Quick CSS #282844

Ismael
Moderator

Hey!

Glad you’re liking the theme! Please post the login details here and set it as a private reply. We would to check it. On the page http://www.wsflats.com/floorplans/, I don’t see any drop down menus. Please provide a screenshot if possible.

Regards,
Ismael

June 24, 2014 at 7:48 am in reply to: Child Theme After-the-fact #282843

Ismael
Moderator

Hi!

The documentation (http://kriesi.at/documentation/enfold/using-a-child-theme/) needs an update. I’ll ask Devin to update the topic to avoid confusion. Please do as Gunter suggested.

Cheers!
Ismael

June 24, 2014 at 7:44 am in reply to: “Caption” styling?? #282841

Ismael
Moderator

Hi!

Thank you for visiting the support forum!

I’m sorry but that’s all the available options for the sliders right now. If you want to request for more added features, you can visit the Feature Requests page. Anyway, if you can provide us with a screenshot of what you want to accomplish with the slider captions, we might be able to help.

Cheers!
Ismael

June 24, 2014 at 7:39 am in reply to: Need help with Image Scaling using the Image Media Element #282839

Ismael
Moderator

Hi dsmcpherson!

Thank you for using the theme!

Once you place the image inside a column, it will inherit the size of the container or the column size. Before you insert an image using the Image element, make sure that you have selected the correct thumbnail size under the ATTACHMENT DISPLAY SETTINGS. Choose the full thumbnail size.

Regards,
Ismael

June 24, 2014 at 7:35 am in reply to: Error Message With Enfold Theme and WooCommerce #282837

Ismael
Moderator

Hey!

Glad it is working now. If you have any questions, let us know. :)

Cheers!
Ismael

June 24, 2014 at 7:35 am in reply to: Image Overlay Hover screws stuff up?? #282836
Ismael
Moderator
Hey nobody!

Thank you for using the theme!

Please add this on Quick CSS or custom.css:
```
.ssba div a {
float: left;
}
```
Regards,
Ismael
June 23, 2014 at 10:29 am in reply to: Issue with posts displayed in category pages #282348

Ismael
Moderator

Hey!

Thank you for the update.

Please post the login details here and set it as a private reply. We’ll edit the code for you.

Regards,
Ismael
Author

Posts

Viewing 30 posts - 57,871 through 57,900 (of 67,469 total)

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