Forum Replies Created

Viewing 30 posts - 57,841 through 57,870 (of 67,597 total)
  • Author
    Posts
  • in reply to: Tabs highlighted in color (responsive) #285567

    Hi Damian!

    Thank you for visiting the support forum!

    What do you mean by “highlighted as responsive”? Can you please explain it further? A screenshot will definitely help.

    Cheers!
    Ismael

    in reply to: Homepage slider not displaying #285566

    Hi grp1958!

    Thank you so much for using the theme!

    The links leads me to a 404 page. Please check. What type of slider are you using?

    Cheers!
    Ismael

    in reply to: Simple inline html codes #285559

    Hey!

    In addition to this, try to add a class selector on a br tag. Something like this:

    <br class="blank" />
    

    You can also use the HR (Horizontal Rule) element / shortcode if you want.

    Best regards,
    Ismael

    in reply to: Add phone number between logo and menu in header #285544

    Hi!

    Thank you for using the theme.

    I checked the site Gravity Forms, it loads fine this time but it’s not using Enfold. Try to add this on Quick CSS to hide the header_meta container:

    #header_meta .container {
    min-height: 0;
    height: 1px;
    margin-top: -1px;
    }

    Best regards,
    Ismael

    in reply to: Transparent header problem #285542

    Hey brentd99!

    Thank you for using the theme!

    Please use this on Quick CSS or custom.css:

    img.alternate {
    display: none;
    }
    
    .av_header_transparency img.alternate {
    display: block;
    }

    Cheers!
    Ismael

    in reply to: Enfold Theme Issues #285541

    Hey!

    I’m sorry but the login credentials are incorrect. Please check. I checked the website and the content is not being cut off at the edge. Please try to remove or deactivate all the chrome’s browser extension then test it again. Note that you’re using a cache plugin, please deactivate this while working on the site.

    Cheers!
    Ismael

    in reply to: Mega Menu Limits #285540

    Hi deerstonedevelopment!

    Thank you so much or using the theme.

    If you have access to the php.ini file, increase the max_input_vars option to 3000 or more. You can ask your host to do it for you.

    Cheers!
    Ismael

    in reply to: Issues with iPad and iPhone menu display #285539

    Hey!

    Thank you for using the theme!

    Not sure why the mobile icon color changed but you can adjust it with this:

    #advanced_menu_toggle, #advanced_menu_hide {
    background-color: #ffffff;
    color: #333333;
    border-color: #e1e1e1;
    }

    Cheers!
    Ismael

    in reply to: How to add 2 different footer column widths? #285527

    Hi!

    You can add something like this on the plugin’s form field:

    <p>
    <div class="flex_column av_one_half first">
    Your Message 1
        [textarea your-message-1]
    </div>
    
    <div class="flex_column av_one_half"> 
    Your Message 2
    [textarea your-message-2]  
    </div>
    </p>

    Cheers!
    Ismael

    Hi!

    You can use this for the mobile menu font:

    #mobile-advanced a, #mobile-advanced .mega_menu_title {
    font-size: 20px;
    padding: 13px 28px;
    }

    Cheers!
    Ismael

    in reply to: Masonry Blog issues… #285521

    Hi!

    Thank you for the link.

    I don’t see the issue when I checked it on Chrome Windows 8. It looks good. You can add this on Quick CSS or custom.css to align the masonry content:

    .av-fixed-size .av-masonry-entry .av-inner-masonry-content {
    bottom: -1px;
    min-height: 102px;
    }

    You can decrease the width of the masonry entries with this but the masonry content will cover the masonry images:

    .av-masonry-entry.av-masonry-item-loaded {
    width: 15%;
    }

    Cheers!
    Ismael

    in reply to: ENFOLD : Text Box fonts keep turning color. #285519

    Hi mmmunoz!

    Thank you for using the theme!

    Do you mind if we take a look at the actual page with the issue? This should not be happening with the default installation of the theme. Please try to deactivate all plugins then test it on another browser.

    Best regards,
    Ismael

    in reply to: Word Wrapped the menu now mega menu is weird #285518

    Hey!

    Thank you for the update.

    Are you sure that this is the correct URL? I’m sorry but it’s not loading properly. It just went live? Please post a screenshot of the issue. You can use imgur, dropbox, clipular etc. I’ll ask the rest of the support team to check this.

    Best regards,
    Ismael

    Hi!

    Thank you for the update.

    Please add this to prevent the menu from covering the logo:

    @media only screen and (max-width: 1100px) {
    .av-main-nav > li > a {
    font-size: 12px;
    padding: 0 7px;
    }
    }

    Regards,
    Ismael

    in reply to: Web accessibility #285516

    Hey Oli!

    Thank you for using the theme!

    What are the exact errors that you’re having? Please post it here.

    Best regards,
    Ismael

    in reply to: Please contribute and translate Enfold #285513

    Hey!

    Thank you so much for taking the time to translate the theme! :)

    Regards,
    Ismael

    in reply to: Text highligted in Bold uses wrong Font #285512

    Hey!

    Thank you for the update.

    No, it is the same size with the regular font. Try to add this on Quick CSS:

    strong, b {
    font-weight: normal;
    font-size: inherit !important;
    color: white !important;
    }

    You’ll see that fonts enclose with strong tags have the same size with the regular fonts.

    Cheers!
    Ismael

    in reply to: Toggles & Accordions appearance #285506

    Hey!

    You can adjust the size with this:

    .toggle_icon .vert_icon {
    border-left-style: solid;
    border-left-width: 2px;
    left: 5px;
    top: 1px;
    height: 6px;
    }
    
    .toggle_icon .hor_icon {
    border-top-style: solid;
    border-top-width: 2px;
    position: absolute;
    top: 6px;
    left: 3px;
    width: 6px;
    }

    Best regards,
    Ismael

    in reply to: Word Wrapped the menu now mega menu is weird #285502

    Hi!

    Thank you for using the theme!

    I’m sorry but the link you provided leads us to a 404 page. The mobile menu is working fine when I checked it. Please go to Enfold > Header Layout > Mobile Menu panel. On the Header Mobile Menu activation setting, choose the second option to force the mobile menu to show earlier.

    Regards,
    Ismael

    in reply to: Some help with accordion toggles #285499

    Hey!

    Thank you so much for using the theme!

    1.) Please use this on Quick CSS or custom.css to reduce the left and right padding and change the color of the toggle symbol:

    .toggle_content {
    padding: 12px 10px 11px 10px;
    }
    
    span.toggle_icon, span.toggle_icon > * {
    color: black !important;
    border-color: black !important;
    }

    2.) You can add a unique selector for each Avia Elements. Edit functions.php, find this code:

    if(isset($avia_config['use_child_theme_functions_only'])) return;
    

    Below, add this code:

    add_theme_support('avia_template_builder_custom_css');
    

    Edit all hr elements with the negative white space. Add a custom css selector like “negative-hr” for example. Add this on Quick CSS or custom.css to hide them on mobile:

    @media only screen and (max-width: 989px) {
    .negative-hr {
    display: none;
    }
    }

    3.) Try to remove browser cache then reload the page.

    Best regards,
    Ismael

    in reply to: Head image size and link #285498

    Hey islandjoe1!

    Thank you for using the theme!

    In order to help you with the following, we need to see a screenshot or mock up of what you’re trying to do with the header. Please post it using imgur, dropbox, clipular etc.

    Cheers!
    Ismael

    in reply to: Footer #285497

    Hi!

    Glad it’s working.

    We don’t have a video on how to add the ga tracking code but you can follow the google tutorial here: https://support.google.com/analytics/answer/1008080?hl=en

    Add the script on Enfold > Theme Options > Google Analytics Tracking Code field.

    Regards,
    Ismael

    Hi icebox10!

    Thank you so much for using the theme!

    1.) Set the table purpose to tabular then look for the Responsive Styling. Set this to scrollable.

    2.) Please use this on Quick CSS to change the color of the mega menu text:

    .header_color .main_menu .menu ul li a {
    color: red;
    }

    3.) You can set a max height for the mobile menu with this:

    ul#mobile-advanced {
    max-height: 1100px;
    }

    Regards,
    Ismael

    in reply to: Portfolio grid spacing #285493

    Hi Richard!

    Thank you for using the theme!

    You can decrease the right padding of the portfolio columns:

    #top .isotope-item {
    padding-right: 2px;
    }

    Regards,
    Ismael

    in reply to: .mo or .po files from Avia Layout Builder #285492

    Hi MadrimNero!

    Thank you for using the theme!

    No, unfortunately, you have to edit the elements inside the advance layout builder then translate them manually.

    Regards,
    Ismael

    Hey!

    Thank you for the update. What is the plugin that you’re using? Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.

    Best regards,
    Ismael

    Hey Angiec13!

    Thank you for using the theme.

    Why did you add the text as image? Have you tried using the Promobox element?

    Best regards,
    Ismael

    Hi ryanbmoran!

    Thank you so much for using the theme!

    Yes, it is possible to reduce certain space between elements but we may need to inspect the website in order to give you the correct css code. Please post the website URL here.

    Best regards,
    Ismael

    in reply to: Avia API add custom page elements #285486

    Hi hookedonweb!

    Thank you for visiting the support forum!

    What do you mean by “page elements”? What is the theme that you’re currently using?

    Best regards,
    Ismael

    in reply to: Color Selection in General Setting Not Working #285484

    Hi!

    Thank you for the access but I think you forgot the website URL. Make sure that all folder and file permissions are correct. Your hosts may not have the cache turned on but please ask if there is any server side cache.

    Best regards,
    Ismael

Viewing 30 posts - 57,841 through 57,870 (of 67,597 total)