Hey Mitchell,

Thank you for the inquiry.

Are you trying to add it on a template? You may need to the do_shortcode function. Please check the link below for more info.

// https://developer.wordpress.org/reference/functions/do_shortcode/

Examples can be found here: https://developer.wordpress.org/reference/functions/do_shortcode/#user-contributed-notes

Best regards,
Ismael

Hey andrelio,

Thank you for the inquiry.

Are you referring to the Tagline field in the Settings > General panel? You can add it manually as the site description by adding this hook in the functions.php file:

function ava_custom_meta_description()
{
    $tagline = get_bloginfo('description');
    echo '<meta name="description" content="' . $tagline . '" />' . "\n";
}
add_action('wp_head', 'ava_custom_meta_description');

However, we recommend installing SEO plugins such as Yoast or Rank Math instead of adding it manually. Please check the link below:

// https://yoast.com/meta-descriptions/

Best regards,
Ismael

Hey carmen,

Thank you for the inquiry.

The size of the logo is only 200x60px, surrounded by a lot of transparent space. You may need to remove the excess transparent space and upload a larger version of the logo. The theme should vertically align the image automatically. If not, we can adjust it with css.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Would you mind providing a screenshot of the issue and the link to the page in question? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hi,

Great! Glad to know that this has been fixed. Please don’t hesitate to open another thread if you have more questions.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

We didn’t find any layer slider on the home page. Where did you place it? You may need to tweak the cache and compression options until you find the combination that works best with your server or setup.

Best regards,
Ismael

Hi,

Thank you for the update.

1-2.) You can add your own sorting tags or adjust existing ones by editing the Accordion items. Look for the Content > Toggle Sorting Tags field, right below the content editor.

Best regards,
Ismael

Hi,

Thank you for the update.

Sanchez from Google and for bold Sanchez Slab?

This is possible but you will have to add or register the slab font separately, then apply it to the elements manually. Please check the documentation below for more info.

// https://kriesi.at/documentation/enfold/typography/#how-to-add-google-fonts-using-css

You can also apply custom styles to some elements in the Enfold > Advanced Styling panel.

Best regards,
Ismael

Hi,

Thank you for the update.

We adjusted the css code a bit. Please edit the css code, then try to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

#top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content *, #top .av-caption-style-overlay .av-masonry-item-with-image ins:before, #top #wrap_all .av-caption-style-overlay .av-masonry-item-with-image del {
    color: #004079;
}

Best regards,
Ismael

Hi,

I set them all to 13px.

The current font size is already set to 13px. Have you tried using a larger value? Please provide the login details in the private field so that we can check the settings properly.

Best regards,
Ismael

Hi,

Glad to know that you managed to make this work. Please feel free to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

I have created the image exactly in the proportions of the color section,

When we checked the home page on our end (with a screen resolution of 2560x1600px), the size of the Color Section is only 1400x470px, while the background image measures 2500x470px. Their proportions and sizes are significantly different because the dimension of the Color Section changes based on the screen it is viewed on.

Also, please note that when the Parallax effect is enabled, the theme automatically enlarges the image container to compensate for the effect. If you need the entire image to be visible, you can use either the Fullwidth Easy slider or the Image element.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

consider temporarily disabling the cache plugin and turning off the theme’s file compression settings

The suggestion above is simply to confirm whether the cache plugin or compression option is causing the issue. However, since you’ve already confirmed this, there’s no need to proceed with it.

If you’ve already activated the compression option in the cache plugin, it’s not necessary to enable the theme’s compression settings since they essentially do the the same things, and enabling both could be redundant and may lead to issues, as you’ve recently experienced.

Best regards,
Ismael

Hi,

Thank you for the update.

When we checked the site, the Facebook Pixel script loads repeatedly, up to a thousand times, which could be causing issues on mobile phones. Have you installed a plugin related to the Facebook Pixel or this script?

https://storage.googleapis.com/builder-preview/iframe/pixel.js

Best regards,
Ismael

Hey beverlystone,

Thank you for the inquiry.

The sorting buttons are not visible because there were no Sorting Tags defined for the Accordion items. We edited the items and added a few sorting tags. Please make sure to purge the cache or do a hard refresh before checking the page.

Best regards,
Ismael