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Viewing 30 posts - 55,921 through 55,950 (of 67,216 total)
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  • Hi charger70!

    Thank you for using Enfold.

    I’m not sure what’s causing the issue but please try to deactivate the plugins then test it again. If that doesn’t work, try to override the theme files, see if it gets fixed.

    Regards,
    Ismael

    in reply to: Users can see code on my page? EG: av_one_half]"> #318494

    Hey midischool!

    Thank you for using Enfold.

    Looks like the code is gone. Maybe you accidentally deleted part of a column shortcode.

    Best regards,
    Ismael

    in reply to: Masonry Gallery Gap size #318491

    Hi!

    You can try to apply an inset box shadow on the masonry items to act as a gap. Something like this:

    .av-fixed-size .av-masonry-image-container, .av-fixed-size .av-masonry-outerimage-container {
        -webkit-box-shadow:inset 0px 0px 0px 5px #e7e7e7;
        -moz-box-shadow:inset 0px 0px 0px 5px #e7e7e7;
        box-shadow:inset 0px 0px 0px 5px #e7e7e7;
    }

    Change the shadow color in accordance to the background of the masonry container.

    Cheers!
    Ismael

    in reply to: Bug with portfolio grid and color sections #318486

    Hey harisk73!

    Thank you for using Enfold.

    Please create a test page then we’ll check it. I can’t reproduce it on my installation. Make sure that you’re running Enfold 2.9.2.

    Regards,
    Ismael

    in reply to: Background on portfolio items and other questions #317921

    Hey!

    You can add this on Quick CSS to change the content container padding:

    .page-id-127 #av_section_1 .content {
    padding-top: 50px !important;
    }

    Edit the color section then add a unique id on For Developers: Section ID field. Use “section-images” for example then replace the code above with this:

    .page-id-127 #section-images .content {
    padding-top: 50px !important;
    }

    In case you have any questions, please take some time to review all of the resources in the Theme Documentation as a lot of basic stuff like theme installation, css snippets etc are already available in there with better explanation and awesomeness. Watch some of our Video Tutorials to learn more about the different aspect of the theme. You can also search the forums for queries that has been answered before that might be related to your problem.

    If you find that you still have questions after taking the time on our documentations, don’t hesitate to let us know and we will be happy to assist you. If you have any requests or you feel like giving us a warm hug? You can definitely post it on our Feature Requests page. :)
    Thanks!

    Regards,
    Ismael

    Hi!

    Use this:

    div#optin-home div#mab-33221 {
    margin: 0;
    }
    
    div#optin-home .container {
    width: 100% !important;
    }

    Regards,
    Ismael

    in reply to: Description text area in product admin page is blank #317899

    Hey!

    Thank you for the info. Please post the login details here and set it as a private reply. We would like to check it. If possible, please post a screenshot of the areas where you’re having issues.

    Cheers!
    Ismael

    in reply to: wooCommerce Question #317897

    Hi!

    Try creating a new attribute called Physical-Print-Size variations with the Small, Medium, Large terms and the same for Digital-Download-Size. Create different product variations base on these attributes and make sure that you enable “Downloadable” for Digital-Download-Size terms. Other than that, I’m not sure of any other way of creating these kind of products. I’ll ask the rest of the support team to take a look.

    Regards,
    Ismael

    in reply to: Masonry Portfolio #317893

    Hi!

    If you’re using an excerpt on the masonry element. Look for this line of code:

    if(strpos($this->atts['caption_elements'], 'excerpt') !== false && !empty($content)){
                            $markup = avia_markup_helper(array('context' => 'entry_content','echo'=>false, 'id'=>$entry['ID'], 'custom_markup'=>$this->atts['custom_markup']));
    						$items .=	"<div class='av-masonry-entry-content entry-content' {$markup}>{$content}</div>";
    					}

    Replace it with this:

    if(strpos($this->atts['caption_elements'], 'excerpt') !== false && !empty($content)){
                            $markup = avia_markup_helper(array('context' => 'entry_content','echo'=>false, 'id'=>$entry['ID'], 'custom_markup'=>$this->atts['custom_markup']));
    						$shortcode = "[social_share/]";
    						$items .=	"<div class='av-masonry-entry-content entry-content' {$markup}>{$shortcode}{$content}</div>";
    					}

    See if it works.

    Regards,
    Ismael

    in reply to: How to Customize "Tags" Page Layout & CSS #317891

    Hi!

    Thank you for using Enfold.

    You can edit tag.php file. The look of the tag page is influence by Enfold > Blog Layout > Blog Style. You can’t use the advance layout builder to edit this page and if you want to create masonry like tag page, you’ll need to hire a freelance developer to develop it. Please visit Envato Studio or Werkpress for further customization.

    Regards,
    Ismael

    in reply to: Return spacing not working on some pages? #317889

    Hi!

    Looks like you added third party plugins for the editor. Please deactivate those including the one that renders the “insert shortcode” button then test it again. Try adding a space html entity code to break a new line: http://www.freeformatter.com/html-entities.html

    Regards,
    Ismael

    in reply to: layerslide not working in explorer #317887

    Hi!

    I just checked the site using IE11 emulation tool to check the site on IE8. The 3 images show up fine. Maybe the client’s browser is running on compatibility mode.

    Cheers!
    Ismael

    in reply to: Gravity Form Styling #317880

    Hey tylerjmorrison!

    Thank you for visiting the support forum.

    You can refer to the Gravity Forms styling guide.
    This might also help: https://kriesi.at/support/topic/gravity-forms-styling-2/

    Regards,
    Ismael

    in reply to: WordPress 4 Update / Enfold #317879

    Hey!

    I’m not experiencing any issues on the “Services” page using Firefox. I added a small text block at the very bottom and it works fine.

    http://www.globalkorpconsulting.com/wp-admin/post.php?post=5245&action=edit&message=1

    Try removing the browser cache then test it again. Please kindly remove the text block.

    Best regards,
    Ismael

    Hi OlivierCharlot!

    Thank you for using Enfold.

    I checked the website and it is showing the full resolution of the images that you uploaded. They’re not affected by any css resizing, like the image background for example which is 1360x491px.

    Regards,
    Ismael

    in reply to: menu on mobile #317871

    Hi!

    Did you modify anything on the theme files? Make sure that you override all theme files.

    Cheers!
    Ismael

    in reply to: Enfold Parse Error on Page.php #317867

    Hi JBronstein!

    Thank you for using Enfold.

    I think you accidentally copied page.php on the framework > css folder. Please delete it.

    Regards,
    Ismael

    in reply to: Menu broken with dummy #317866

    Hi!

    We reported the issue to Kriesi. You can set the menu order like the demo page: http://kriesi.at/themedemo/?theme=enfold

    Best regards,
    Ismael

    in reply to: OPAQUE HEADER & MENU #317862

    Hey!

    Add this on Quick CSS or custom.css:

    div#header_main_alternate {
    background: rgba(255,255,255,.5) !important;
    }

    Cheers!
    Ismael

    in reply to: Issue with slider after wordpress 4.0 update #317857

    Hi!

    Thank you for using Enfold.

    I checked the website and the full screen slider is there. Please remove browser cache then reload the page a few times.

    Cheers!
    Ismael

    in reply to: Vertically center menu pictures #317856

    Hey Ship-ST!

    Thank you for using Enfold.

    Do you mind if we take a look? Please post the url here. Try adding a custom css class on the p tag. Something like this:

    <p class="menu-image"> en_US </p>
    

    Add this on Quick CSS or custom.css to move the menu-image container vertically:

    p.menu-image {
    position: relative;
    top: 5px;
    }

    Best regards,
    Ismael

    in reply to: Child theme doesn't show #317853

    Hi jorisvo!

    Thank you for using Enfold.

    What is the folder name of the parent theme? Please download the child theme folder here: http://kriesi.at/documentation/enfold/using-a-child-theme/

    Make sure that the parent theme folder name is “enfold”.

    Regards,
    Ismael

    in reply to: About Slider #317848

    Hey Enffie!

    Thank you for using Enfold.

    I’m sorry but what do you mean by “blue signal”? I don’t see anything like that on the first slide. Please post a screenshot if possible.

    Cheers!
    Ismael

    in reply to: Masonary #317846

    Hey!

    I’m sorry but I don’t you can modify the look of the facebook widget via css but you might want to try this:

    span#u_0_4 {
    color: white !important;
    }

    Cheers!
    Ismael

    in reply to: Remove item from shopping cart WIDGET button (x) ? #317843

    Hi borkent!

    Thank you for using Enfold.

    The theme’s shopping cart widget doesn’t have the product remove button. You need to go to actual shopping cart page to remove specific items from the cart.

    Cheers!
    Ismael

    Hi OlivierCharlot!

    Thank you for using Enfold.

    You can adjust the height or margins of the separators but when you want to do it via css, just add this on Quick CSS or custom.css:

    .hr-full, .hr-big {
    margin: 20px 0;
    }

    Decrease the default content padding with this:

    .content, .sidebar {
    padding-top: 10px;
    padding-bottom: 10px;
    }

    Regards,
    Ismael

    in reply to: Updated theme with FTP – layer slider not working properly #317841

    Hey DaraEmerson!

    Thank you for using Enfold.

    From what version of the theme did you update? The latest patch 2.9.2 includes the latest version of Layer Slider which 5.2.0. You might need to reconfigure the layer slider if you’re using the old version when you created it.

    Regards,
    Ismael

    in reply to: Urgent: Advanced Editor doesn't load anymore #317839

    Hi!

    Please post the actual website here. Make sure that you’re running Enfold 2.9.2 with cache plugins deactivated if you have any.

    Cheers!
    Ismael

    in reply to: Advanced Layer slider #317838

    Hey!

    We would like to check it. Please post the login details here and set it as a private reply. Increase the wp memory limit to at least 128M. Refer to this link: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    Regards,
    Ismael

    in reply to: Can't see Easy Slider #317833

    Hey!

    Can you please create a test page with the full width easy slider on the main site? Have you tried recreating the slider?

    Best regards,
    Ismael

Viewing 30 posts - 55,921 through 55,950 (of 67,216 total)