Forum Replies Created
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AuthorPosts
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September 13, 2014 at 12:48 pm in reply to: Mega Menu appears at a single, clipped column instead of page-wide #318495
Hi charger70!
Thank you for using Enfold.
I’m not sure what’s causing the issue but please try to deactivate the plugins then test it again. If that doesn’t work, try to override the theme files, see if it gets fixed.
Regards,
IsmaelSeptember 13, 2014 at 12:45 pm in reply to: Users can see code on my page? EG: av_one_half]"> #318494Hey midischool!
Thank you for using Enfold.
Looks like the code is gone. Maybe you accidentally deleted part of a column shortcode.
Best regards,
IsmaelHi!
You can try to apply an inset box shadow on the masonry items to act as a gap. Something like this:
.av-fixed-size .av-masonry-image-container, .av-fixed-size .av-masonry-outerimage-container { -webkit-box-shadow:inset 0px 0px 0px 5px #e7e7e7; -moz-box-shadow:inset 0px 0px 0px 5px #e7e7e7; box-shadow:inset 0px 0px 0px 5px #e7e7e7; }Change the shadow color in accordance to the background of the masonry container.
Cheers!
IsmaelHey harisk73!
Thank you for using Enfold.
Please create a test page then we’ll check it. I can’t reproduce it on my installation. Make sure that you’re running Enfold 2.9.2.
Regards,
IsmaelSeptember 12, 2014 at 7:52 am in reply to: Background on portfolio items and other questions #317921Hey!
You can add this on Quick CSS to change the content container padding:
.page-id-127 #av_section_1 .content { padding-top: 50px !important; }Edit the color section then add a unique id on For Developers: Section ID field. Use “section-images” for example then replace the code above with this:
.page-id-127 #section-images .content { padding-top: 50px !important; }In case you have any questions, please take some time to review all of the resources in the Theme Documentation as a lot of basic stuff like theme installation, css snippets etc are already available in there with better explanation and awesomeness. Watch some of our Video Tutorials to learn more about the different aspect of the theme. You can also search the forums for queries that has been answered before that might be related to your problem.
If you find that you still have questions after taking the time on our documentations, don’t hesitate to let us know and we will be happy to assist you. If you have any requests or you feel like giving us a warm hug? You can definitely post it on our Feature Requests page. :)
Thanks!Regards,
IsmaelSeptember 12, 2014 at 7:48 am in reply to: how to add a newsletter optin fullwidth below the fullwidth slider? #317918Hi!
Use this:
div#optin-home div#mab-33221 { margin: 0; } div#optin-home .container { width: 100% !important; }Regards,
IsmaelSeptember 12, 2014 at 7:33 am in reply to: Description text area in product admin page is blank #317899Hey!
Thank you for the info. Please post the login details here and set it as a private reply. We would like to check it. If possible, please post a screenshot of the areas where you’re having issues.
Cheers!
IsmaelHi!
Try creating a new attribute called Physical-Print-Size variations with the Small, Medium, Large terms and the same for Digital-Download-Size. Create different product variations base on these attributes and make sure that you enable “Downloadable” for Digital-Download-Size terms. Other than that, I’m not sure of any other way of creating these kind of products. I’ll ask the rest of the support team to take a look.
Regards,
IsmaelHi!
If you’re using an excerpt on the masonry element. Look for this line of code:
if(strpos($this->atts['caption_elements'], 'excerpt') !== false && !empty($content)){ $markup = avia_markup_helper(array('context' => 'entry_content','echo'=>false, 'id'=>$entry['ID'], 'custom_markup'=>$this->atts['custom_markup'])); $items .= "<div class='av-masonry-entry-content entry-content' {$markup}>{$content}</div>"; }Replace it with this:
if(strpos($this->atts['caption_elements'], 'excerpt') !== false && !empty($content)){ $markup = avia_markup_helper(array('context' => 'entry_content','echo'=>false, 'id'=>$entry['ID'], 'custom_markup'=>$this->atts['custom_markup'])); $shortcode = "[social_share/]"; $items .= "<div class='av-masonry-entry-content entry-content' {$markup}>{$shortcode}{$content}</div>"; }See if it works.
Regards,
IsmaelHi!
Thank you for using Enfold.
You can edit tag.php file. The look of the tag page is influence by Enfold > Blog Layout > Blog Style. You can’t use the advance layout builder to edit this page and if you want to create masonry like tag page, you’ll need to hire a freelance developer to develop it. Please visit Envato Studio or Werkpress for further customization.
Regards,
IsmaelHi!
Looks like you added third party plugins for the editor. Please deactivate those including the one that renders the “insert shortcode” button then test it again. Try adding a space html entity code to break a new line: http://www.freeformatter.com/html-entities.html

Regards,
IsmaelHi!
I just checked the site using IE11 emulation tool to check the site on IE8. The 3 images show up fine. Maybe the client’s browser is running on compatibility mode.
Cheers!
IsmaelHey tylerjmorrison!
Thank you for visiting the support forum.
You can refer to the Gravity Forms styling guide.
This might also help: https://kriesi.at/support/topic/gravity-forms-styling-2/Regards,
IsmaelHey!
I’m not experiencing any issues on the “Services” page using Firefox. I added a small text block at the very bottom and it works fine.
http://www.globalkorpconsulting.com/wp-admin/post.php?post=5245&action=edit&message=1
Try removing the browser cache then test it again. Please kindly remove the text block.
Best regards,
IsmaelSeptember 12, 2014 at 6:55 am in reply to: Blurry Slider Image on the web page, when perfectly shart in the WP Layer Slider #317874Hi OlivierCharlot!
Thank you for using Enfold.
I checked the website and it is showing the full resolution of the images that you uploaded. They’re not affected by any css resizing, like the image background for example which is 1360x491px.
Regards,
IsmaelHi!
Did you modify anything on the theme files? Make sure that you override all theme files.
Cheers!
IsmaelHi JBronstein!
Thank you for using Enfold.
I think you accidentally copied page.php on the framework > css folder. Please delete it.
Regards,
IsmaelHi!
We reported the issue to Kriesi. You can set the menu order like the demo page: http://kriesi.at/themedemo/?theme=enfold
Best regards,
IsmaelHey!
Add this on Quick CSS or custom.css:
div#header_main_alternate { background: rgba(255,255,255,.5) !important; }Cheers!
IsmaelHi!
Thank you for using Enfold.
I checked the website and the full screen slider is there. Please remove browser cache then reload the page a few times.
Cheers!
IsmaelHey Ship-ST!
Thank you for using Enfold.
Do you mind if we take a look? Please post the url here. Try adding a custom css class on the p tag. Something like this:
<p class="menu-image"> en_US </p>Add this on Quick CSS or custom.css to move the menu-image container vertically:
p.menu-image { position: relative; top: 5px; }Best regards,
IsmaelHi jorisvo!
Thank you for using Enfold.
What is the folder name of the parent theme? Please download the child theme folder here: http://kriesi.at/documentation/enfold/using-a-child-theme/
Make sure that the parent theme folder name is “enfold”.
Regards,
IsmaelHey Enffie!
Thank you for using Enfold.
I’m sorry but what do you mean by “blue signal”? I don’t see anything like that on the first slide. Please post a screenshot if possible.
Cheers!
IsmaelHey!
I’m sorry but I don’t you can modify the look of the facebook widget via css but you might want to try this:
span#u_0_4 { color: white !important; }Cheers!
IsmaelSeptember 12, 2014 at 5:59 am in reply to: Remove item from shopping cart WIDGET button (x) ? #317843Hi borkent!
Thank you for using Enfold.
The theme’s shopping cart widget doesn’t have the product remove button. You need to go to actual shopping cart page to remove specific items from the cart.
Cheers!
IsmaelSeptember 12, 2014 at 5:57 am in reply to: How to reduce the space between content elements in the Avia Editor #317842Hi OlivierCharlot!
Thank you for using Enfold.
You can adjust the height or margins of the separators but when you want to do it via css, just add this on Quick CSS or custom.css:
.hr-full, .hr-big { margin: 20px 0; }Decrease the default content padding with this:
.content, .sidebar { padding-top: 10px; padding-bottom: 10px; }Regards,
IsmaelSeptember 12, 2014 at 5:55 am in reply to: Updated theme with FTP – layer slider not working properly #317841Hey DaraEmerson!
Thank you for using Enfold.
From what version of the theme did you update? The latest patch 2.9.2 includes the latest version of Layer Slider which 5.2.0. You might need to reconfigure the layer slider if you’re using the old version when you created it.
Regards,
IsmaelHi!
Please post the actual website here. Make sure that you’re running Enfold 2.9.2 with cache plugins deactivated if you have any.
Cheers!
IsmaelHey!
We would like to check it. Please post the login details here and set it as a private reply. Increase the wp memory limit to at least 128M. Refer to this link: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
Regards,
Ismael -
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