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Viewing 30 posts - 5,551 through 5,580 (of 67,469 total)
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  • Hi,

    We may need to access the site in order to check the issue further. Please set your installation to debug mode, provide the login details in the private field and make sure that the Appearance > Theme File Editor is active.

    // https://wordpress.org/plugins/error-log-monitor/
    // https://learn.wordpress.org/tutorial/debugging-in-wordpress/

    IMPORTANT: Please do not forget to create a site backup or restore point.

    Best regards,
    Ismael

    Hi,

    On my iPhone the video has NO SOUND AT ALL!

    It’s because the video is muted. You can adjust this in the Video element’s Content > Player Settings toggle. Please note that when autoplay is enabled, the theme will automatically mute the video because unmuted autoplay is not allowed (link below). If you prefer your video to remain unmuted, you’ll need to disable the autoplay option and let the users manually play it

    // https://developer.chrome.com/blog/autoplay#:~:text=Muted%20autoplay%20is%20always%20allowed,previously%20played%20video%20with%20sound.

    Chrome’s autoplay policies are simple:

    Muted autoplay is always allowed.
    Autoplay with sound is allowed if:
    The user has interacted with the domain (click, tap, etc.).
    On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.

    Best regards,
    Ismael

    in reply to: Full Width Easy Slider Link Button #1438516

    Hey woogie07,

    Thank you for the inquiry.

    You can add this css code to adjust the style of the slider button:

    #top .avia-slideshow-button {
        border-radius: 3px;
        text-transform: uppercase;
        padding: 15px 16px;
        display: inline-block;
        margin-top: 20px;
        text-decoration: none;
        font-weight: bold;
        font-size: 30px;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Do you encounter the error on the same line? We didn’t encounter any errors when we checked the site. Is it only happening when the Enfold > Main Menu > Append Search Icon To Main Menu option is enabled?

    Best regards,
    Ismael

    in reply to: Elements deleted after page modification. #1438514

    Hi,

    Thank you for the info.

    The second strong tag in the Special Heading element is not closed properly.

    </strong> Cosa stai aspettando< strong >?</strong >
    Scegli < strong >tu</strong> come rimanere in forma< strong >. 
    

    The br tag should also have its own closing tag.

    </strong> Cosa stai aspettando< strong >?</strong>< br >< /br >Scegli < strong >tu< /strong > come rimanere in forma< /strong >. 
    

    If you’re wondering about the spaces before or after < >, we just added them so that the forum doesn’t render them as HTML.

    Best regards,
    Ismael

    in reply to: Header and slider not responsive #1438430

    Hi,

    The Styling > Font Sizes settings can be found in each slider item of the Full Width Slider element. Please let us know if you need further assistance.

    Best regards,
    Ismael

    in reply to: Centering Footer Images In Responsive Mode #1438429

    Hey Blaise,

    Thank you for the inquiry.

    You can add this css code to center align the images in the footer container:

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      #top #footer>.container>.av_one_fifth:first-child {
        width: 90%;
        padding-top: 10px;
        margin: 0 auto;
        float: none;
        margin-bottom: 20px;
      }
    
      #top #footer>.container>.av_one_fifth:last-child {
        width: 60%;
        margin: 0 auto !important;
        float: none;
      }
    }

    Best regards,
    Ismael

    in reply to: Blurry logo #1438428

    Hi,

    Thank you for the update.

    Yes, the theme resizes the logo and generates different thumbnails for it, but you have the option to select the original size before using it as a logo. Go to the Theme Options > Logo section, click the Upload button, select the image, and then look for the Attachment Details > Size settings.

    Best regards,
    Ismael

    in reply to: Conditional Field in Enfold’s Built-in Contact Form #1438427

    Hey Rens18,

    Thank you for the inquiry.

    There is no default option for this, but you can use the avia_contact_form_elements filter to modify the contact form fields before they are rendered. For example, the code below will loop through the $form_fields and remove or unset the field with the key “name”. You can add your own conditions as you like.

    add_filter('avia_contact_form_elements', function($form_fields) {
        foreach ($form_fields as $key => $value) {
            if($key == 'name') // add conditions here
            {
                unset($form_fields[$key]);
            }
        }
    
        return $form_fields;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Change Toggle Title in Accordion Feature to H3 #1438424

    Hi,


    @Guenni007
    : You could check the value of the heading within the $args variable. If it’s set to the default value (p), proceed; otherwise, use the selected heading_tag.

    Best regards,
    Ismael

    in reply to: Dynamic CSS #1438413

    Hi,

    No problem! If you have any more questions about the theme, please feel free to open another thread.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Applying flex to a column & contained elements #1438412

    Hi,

    Thank you for the update.

    Yes, you can ACF or the theme’s dynamic content feature. Please check the link below for more info:

    // https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/

    You can also create a Custom Element Template (CET):

    // https://kriesi.at/documentation/enfold/custom-element-templates/

    Best regards,
    Ismael

    in reply to: Show category in blog posts blog grid #1438410

    Hi,

    Thank you for the update.

    Have you tried adjusting the Enfold > Blog Layout > Blog Styling settings? Categories should display automatically when the Blog Styling is set to the second (Elegant) or third (Modern Business) option. They will not display if the default style is active.

    Best regards,
    Ismael

    in reply to: Tag/Category Cloud #1438409

    Hey MichaelAlbany,

    Thank you for the inquiry.

    There is a default Tag Cloud widget in the Appearance > Widgets panel. Additionally, you can also use the theme’s Combo Widget, which includes a Tag Cloud tab.

    Best regards,
    Ismael

    Hey Scott,

    Thank you for the inquiry.

    You cannot directly control the volume of the video on mobile phones, especially on iOS devices. You will need to use the physical buttons of the device to adjust the volume. However, since the video is set to autoplay, it initially plays muted. You have the option to disable autoplay, unmute the video, and allow users to manually play it.

    Best regards,
    Ismael

    in reply to: Header and slider not responsive #1438407

    Hi,

    Thank you for the update.

    The images are resizing correctly when we checked the site on smaller screens, but the size of the captions is a little too large for the slider. You can adjust the Caption Title Font Size and Caption Content Font Size for different screen sizes in the Styling > Font Sizes toggle.

    Best regards,
    Ismael

    in reply to: Blurry logo #1438406

    Hey Andreas,

    Thank you for the inquiry.

    The size of the logo image is 300x89px. Looks like you’ve selected one of the thumbnails. Please make sure to select the original version or size of the image before inserting it as logo.

    Best regards,
    Ismael

    in reply to: Picture with headline #1438405

    Hi,

    Thank you for the update.

    You can adjust the value of top and left property on smaller screens and specify the height of the column. We adjusted the css code a bit:

    @media only screen and (max-width: 989px) {
    
      /* Add your Mobile Styles here */
      #top .av-custom-header-column .flex_cell_inner {
        height: 400px;
      }
    
      #top .av-custom-header-column .avia_textblock {
        right: -50px;
        top: 50px;
      }
    }
    

    Best regards,
    Ismael

    in reply to: Text with image #1438404

    Hey northorie,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the layout that you’re after? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    in reply to: All page elements disappears when changing something. #1438403

    Hi,

    Thank you for the update.

    Sorry for the inconvenience. After adding a Text Block element and updating the page, the content was lost. Do you have a clone or staging version of the site available? Unfortunately, we won’t be able to debug the issue without being able to edit the page.

    Best regards,
    Ismael

    in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1438402

    Hi,

    I forwarded you report here to RM support ticket system and asked them to “join the fix”. :-)

    Please keep the staging site active for now so we can test the AI feature. Could you provide a link to the support thread?

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Change Toggle Title in Accordion Feature to H3 #1438401

    Hi,

    Thank you for the inquiry.

    Aside from using the filter above, you can also adjust the Advanced > Toggle Titles > Toggle Title Tag settings.

    Best regards,
    Ismael2

    in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1438329

    Hi,

    Thank you for sharing your account.

    We cannot guarantee that we will be able to implement this or make the builder compatible with the AI feature. If we do proceed, it might take some time, as there is no documentation on how to integrate the Content AI feature into layout builders, unlike the Content Analysis feature, which has a dedicated API.

    // https://rankmath.com/kb/make-theme-rank-math-compatible/
    // https://rankmath.com/kb/content-analysis-api/

    In the meantime, we suggest using the classic/block editor or explore alternative AI SEO tools available elsewhere.

    Best regards,
    Ismael

    Hi,

    Do you have access to the configuration (my.cnf or my.ini) of your database? If not, try asking your hosting provider to increase the value of the max_allowed_packet from 16MB, which is the default, to 32MB. This might fix the issue that you’re having with the merged scripts.

    The error occurs because the theme is attempting to update the avia-head-script, but it exceeds the max_allowed_packet limit. If I am not mistaken, this should not happen if the compression option is disabled because the theme will neither update nor generate the avia-head-script. It’s quite odd that the issue still occurs even when the compression options are disabled.

    You can also add this code in the functions.php file to delete the database entry:

    <?php
    function ava_delete_head_scripts_option() {
        if ( get_option( 'aviaAsset_avia-head-scripts' ) !== false ) {
            delete_option( 'aviaAsset_avia-head-scripts' );
        }
    }
    
    add_action( 'init', 'ava_delete_head_scripts_option' );
    ?>
    

    Refresh the page a few times, then remove the code from the functions.php file.

    Best regards,
    Ismael

    in reply to: All page elements disappears when changing something. #1438327

    Hi,

    Thank you for the update.

    We tried to update the page, but most of the content was lost afterward. How do you revert to the original version of the homepage? The issue might be due to the html within the Special Heading element.

    OCTOBER,<strong> 22-25</strong>, 2024<strong> 
    

    Please try to replace it with:

    OCTOBER,<strong> 22-25</strong>, 2024
    

    Best regards,
    Ismael

    in reply to: Header Widget Configuation #1438325

    Hi,

    Thank you for the screenshot.

    We may need to review the css modifications. Please provide the admin URL and login details in the private field.

    Best regards,
    Ismael

    in reply to: Struggling to add custom css (it doesn’t work!) #1438324

    Hey TBant,

    Thank you for the inquiry.

    You can set the Styling > Background Image > Background Repeat to Stretch to fit, which is the same as manually setting the background-size property to cover.

    Best regards,
    Ismael

    in reply to: Stylize fontello social header #1438323

    Hi,

    Thank you for the info.

    We adjusted the font value of the Google icon in the functions.php file:

    // Register new icon as a theme icon
    function avia_add_custom_icon($icons) {
    	$icons['google']	 = array( 'font' =>'fontello', 'icon' => 'uf1a0');
    	return $icons;
    }
    add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);
    
    // Add new icon as an option for social icons
    function avia_add_custom_social_icon($icons) {
    	$icons['google'] = 'google';
    	return $icons;
    }
    add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    The icon is now displaying correctly.

    Best regards,
    Ismael

    in reply to: Selectively Remove Post Images From A Page #1438322

    Hi,

    Great! Glad to know that this has been resolved. Please don’t hesitate to open another thread if you have more questions about the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Dynamic CSS #1438321

    Hi,

    @Jason: The filter (avf_post_css_create_file) mentioned above disables the generation of the dynamic posts css file, which contains css rules for builder elements on a specific page. Custom styles will be added inline instead of a separate posts css file.

    Best regards,
    Ismael

Viewing 30 posts - 5,551 through 5,580 (of 67,469 total)