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Hey hansloe,
Thank you for the inquiry.
Could you explain your request further, or provide screenshots? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHi,
Thank you for the update.
We tested the layer slider on your installation but couldn’t reproduce the same issue. New layers can be added to the slides without errors. However, we noticed that the site contains an older version (5.6.5) of the theme. Please update it to the latest version (5.7) as soon as possible.
To better understand the issue, you may need provide a screenshot or a short clip. You can use platforms like Savvyify, Imgur or Dropbox. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHey manfredergott,
Thank you for the inquiry.
The previous code specifically targets tablet devices. If you want it to appy across all devices, you can use this css code instead.
@media only screen and (max-width: 989px) { .html_stretched.responsive.html_header_top #top #main { margin-top: 90px !important; } .html_stretched.responsive #top #wrap_all #header { position: fixed !important; } }Best regards,
IsmaelHi,
Great! Glad to know that this has been resolved. Please feel free to open another thread if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelHey stepheng,
Thank you for the inquiry.
We can’t access the site because of Sucuri. Please deactivate the plugin temporarily or disable geolocation blocking. In the meantime, try to update the theme to the latest version (5.7), temporarily disable the Enfold > Performance > File Compression settings, then purge the cache.
Best regards,
IsmaelHey Searchrllc,
Thank you for the inquiry.
Are you trying to apply bullets or disc to the list? Please add this css code:
.single-product-summary ul { list-style: inside; }Please note that activating the Advanced Layout Builder for the products might limit functionality and prevent default features from displaying or working properly. We recommend using the default editor when building the product content.
Best regards,
IsmaelApril 18, 2024 at 11:00 am in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1440273Hi,
Looks like we’ve reached an impasse. Unfortunately, without a dedicated API in the plugin or functions exposing the information, capturing the generated content by the AI feature won’t be that easy. You can still use the Content AI feature with the theme, but it will require manual copying of the generated content.
Thank you for your understanding.
Best regards,
IsmaelHi,
No problem! Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
We tried to access the site, but it requires two-factor authentication. Could you please temporarily disable this feature so that we can access the dashboard and check the modifications? Make sure that the Appearance > Theme File Editor panel is accessible.
Best regards,
IsmaelHi,
Yes, that’s correct. However, some code combinations may conflict with the Advanced Layout Builder when included in the Code Block element, so it is best to avoid them. In such cases, the best solution is to create a custom shortcode or dynamically embed the code using a custom script.
Example:
function avs_custom_form_shortcode_cb() { ob_start(); ?> <form id="custom-form"> .. input fields </form> <script> console.log('This is an additional script tag.'); </script> <?php return ob_get_clean(); } add_shortcode('avs_custom_form', 'avs_custom_form_shortcode_cb');You can then use the shortcode [avs_custom_form] in a text or code block element.
Best regards,
IsmaelHey Yaphoon,
Thank you for the inquiry.
1.) To remove the author info, add this css code:
.blog-author, .entry-author-link, .date-container +.text-sep { display: none !important; }2.) You may need to increase the height of the sliders in order to create space for the buttons. Please add this css code:
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .av-8s87-7d0351f1511ec5a8401695817e77ff6a .avia-slideshow-inner, .av-8s87-7d0351f1511ec5a8401695817e77ff6a .avia-slideshow-inner li, .av-8s87-7d0351f1511ec5a8401695817e77ff6a .avia-slideshow-inner li img, .av-8s87-7d0351f1511ec5a8401695817e77ff6a .avia-slideshow-inner li>a { height: 360px !important; object-fit: cover; } }3.) To display the submenu items by default, you can set the Enfold > Main Menu > Burger/Mobile Menu > Menu Icon Submenu Items settings to the first option (Always display submenu).
Best regards,
IsmaelHi,
Would it be possible also enlarge the icons of social and increase the space between them?
Yes, that should be possible. Please add this css code:
#top .social_bookmarks li a { width: 50px; line-height: 50px; min-height: 50px; height: 100%; font-size: 30px; } #top .social_bookmarks li { margin-right: 5px; width: 50px; }Best regards,
IsmaelApril 18, 2024 at 7:06 am in reply to: How to recuse space to next when I have used position -450px in a column in grid #1440257Hey mofix,
Thank you for the inquiry.
Have you tried adjusting the margin-top property instead of the top position?
.flex_column.av-lv3xnb7h-d704be59f46f68470e36cceffab6f050 { position: relative; margin-top: -675px !important; right: 0px; bottom: 0px; left: 0px; z-index: 9999; padding: 50px 50px 50px 50px; background-color: #ffffff; } .flex_column.av-lv3xmm7t-370eed3cf8e1e3c428d6d54d2df69e09 { position: relative; margin-top: -675px !important; right: 0px; bottom: 0px; left: 0px; z-index: 9999; background-color: #ffffff; }Best regards,
IsmaelApril 18, 2024 at 6:58 am in reply to: Update from WP 6.4.4 to WP 6.5.2 breaks Enfold header (main navigation) #1440256Hi,
Thank you for the info.
Did you duplicate the header.php template file in the child theme? If so, you may need to update the template file with the latest version to ensure compatibility. If this is not the case, please provide access to the dashboard so that we can check the issue further.
Best regards,
IsmaelHi,
Thank you for the update.
We adjusted the css code a bit, so it only applies on a specific page. Please try it again.
.page-id-91 .shop_columns_3 .products .product { width: 100%; }Best regards,
IsmaelHi,
In the screenshot, please click on the blue Opening Transition button. This action should open a dropdown containing links to the Ending Transitions and other transition settings.
Best regards,
IsmaelHi,
Have you tried excluding both the original and CDN version of the images from lazy loading? Please check the private field.
Best regards,
IsmaelHi,
I think the problem is that we can’t override the LAZY LOAD.
Normally, you can tell that WordPress lazy-loads an image by checking for the presence of the “loading” attribute with the value set to “lazy” in the image markup. However, in your installation, the “loading” attribute doesn’t exist. Instead, there are multiple attributes related to lazy loading, indicating that lazy loading is controlled by either a plugin or a custom script. These additional attributes include “data-lazy-sizes”, “data-lazy-src”, and “data-ll-status”. Looks like these attributes are added by the WP Rocket plugin.
<img decoding="async" fetchpriority="high" class=".. lazyloaded" data-lazy-sizes="(max-width: 703px) 100vw, 703px" data-lazy-src=black-and-gold-and-blue-art-hanging-on-a-wall.jpg" data-ll-status="loaded">Please check the following link: https://docs.wp-rocket.me/article/1141-lazyload-for-images#is-it-working
Best regards,
IsmaelHey ditteditte,
Thank you for the inquiry.
We adjusted the avia_layout_filter filter a bit. Please replace the current filter with the following code:
function avf_change_sidebar_layout($layout, $post_id) { if ( is_archive() && !is_product_category() ) { $layout['current'] = $layout['fullsize']; $layout['current']['main'] = 'fullsize'; } return $layout; } add_filter('avia_layout_filter', 'avf_change_sidebar_layout', 10, 2);Best regards,
IsmaelHi,
Yes, the error still occurs, and the toggles don’t work correctly in the desktop view. Please temporarily deactivate the plugins, especially the cache and compression plugins. Let us know of the result.
Best regards,
IsmaelHey Karen,
Thank you for your interests in the theme.
Yes, the theme is compatible with the Yoast plugin, and its content analysis seamlessly integrates with the theme’s Advanced Layout Builder. Regarding the license, the single license is valid indefinitely for a single website, but please note that the support license expires.
To help you get started with the theme, you can visit the documentation or open threads here in the forum so that we can assist you. Please check the link below:
// https://kriesi.at/documentation/enfold/quick-setup/#before-we-start
Best regards,
IsmaelApril 17, 2024 at 7:42 am in reply to: 3 Equal Height Columns that are equal/perfect until 1263 pixels #1440153Hi,
Glad to know that the solution worked! If you have more questions, please feel free to open another thread.
Have a nice day.
Best regards,
IsmaelHey dancedojo,
Thank you for the inquiry.
The page breaks because there are script and input tags in the embed code. It’s not recommended to directly add input and scripts tags to the builder. To fix this, you might have to create a custom shortcode for the embed code and use that shortcode instead of directly embedding the code.
// https://codex.wordpress.org/Shortcode_API
For more info, please contact the plugin developers.
Best regards,
IsmaelHey Sebastian,
Thank you for the inquiry.
Have you tried editing the layer’s Layer Settings > Transition > Ending Transition? You can set the layer to fade or slide out after its Opening and Middle transitions.
Best regards,
IsmaelApril 17, 2024 at 7:28 am in reply to: Is Enfold compatible with Rank Match SEO And AI plugin? #1440149Hey!
@Netzie: We replied in the thread using your account because it’s private: https://support.rankmath.com/ticket/continued-enfold-theme-being-compatible-ii/#post-787145
@Intell: Why do you have to disable the plugin? Please open a new thread if you’re still experiencing the issue.Cheers!
IsmaelHey David,
Thank you for the inquiry.
You can add this css code to adjust the space above the timeline content box:
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .av-no-preview .avia-timeline-vertical .av-milestone-date { padding: 8px 0 0 0; } }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.
Best regards,
IsmaelHi!
Thank you for the inquiry.
Yes, it will affect the site, and you may lose the theme options. What you can do is export the theme options in Enfold > Import/Export > Export Theme Settings File, activate a default theme, rename the theme folder, then activate it back. You can then import the theme options back.
However, the better way is to install a child theme instead of renaming the Enfold folder. Please check the documentation below for more info:
// https://kriesi.at/documentation/enfold/child-theme/IMPORTANT: Make sure to create a site backup or restore point before proceeding with the steps above.
Regards,
IsmaelHey manfredergott,
Thank you for the inquiry.
Are you referring to the Grid Row elements with two cells? Have you tried using larger images (e.g., 1920x1080px)? Please provide screenshot of the issue. You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:
1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.
Best regards,
IsmaelHey manfredergott,
Thank you for the inquiry.
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect. By disabling the file compression settings, you will be able to make the necessary adjustments and updates without any conflicts. Once you have made the required modifications, you can re-enable the file compression settings to optimize the performance of your website. Let us know if this helps.
Best regards,
Ismael -
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