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Hi,
Thank you for the screenshot. We initially thought the first section contained a static image. To adjust the size of the video, try to add this css code.
#top .avia-video .mejs-container, #top .avia-video .mejs-container video { object-fit: cover; }
Best regards,
IsmaelJuly 24, 2025 at 4:48 am in reply to: isplay the logo and main menu in the left sidebar, but hide them on certain land #1487170Hey PopCut,
Thank you for the inquiry.
The section on the left is actually considered the header, not the sidebar with the widgets. Unfortunately, there’s no available option to hide it on specific pages, but it can still be done with custom css. If you can share the pages where you want the logo and main menu hidden, we’ll help you with the right css changes.
Best regards,
IsmaelHey Collie-IT,
Thank you for the inquiry.
You need to fill in the Content > Button > Button Title Attribute in order to apply the aria-label attribute to the Button element. The same value will be used for both the title and aria-label attributes.
Best regards,
IsmaelJuly 23, 2025 at 10:42 am in reply to: on blogs page after feature images its shiow big space #1487149Hi,
Try to include this css code to disable the external link overlay.
#top .image-overlay.overlay-type-extern { display: none !important; }
Let us know the result.
Best regards,
IsmaelHey maryenvato,
Thank you for the inquiry.
You may need to delete the translated posts and any related entries, then recreate them from scratch before translating them again. Please provide the site URL and login details so we can investigate the issue further.
Best regards,
IsmaelHi,
When the screen is like 1100px wide,
In the recent css code that we provided, try to adjust this line:
@media only screen and (max-width: 1024px) {
Set the max-width value from 1024px to 1366px.
Let us know the result.
Best regards,
IsmaelHi,
It’s not a bug, maybe just a misunderstanding of how it should be used due to the lack of element description. This is the code for the empty_line element, which returns nothing when
$element['element_display']
is set to"e-mail"
. As mentioned above, try to avoid using the empty_line element between columned or rowed elements./** * * @since 4.8.6.4 * @param string $id * @param array $element */ protected function empty_line( $id, array $element ) { if( isset( $element['element_display'] ) && 'e-mail' == $element['element_display'] ) { return; } $this->elements_html .= " <p id='element_{$id}' class='{$element['class']} av-form-empty-line '></p> "; }
Please feel free to open another thread if you have more questions.
Thank you for your patience.
Best regards,
IsmaelHey barberajohn,
Thank you for the inquiry.
Have you tried using the Color Section element as a separator with a custom background color and height? Set the Section Height > Section Minimum Height to Minimum Custom Height in Pixel, specify the height value in the Section Minimum Custom Height In px field, then adjust the Styling > Background Colors > Custom Background Color.
Let us know how it goes.
Best regards,
IsmaelHey Maggie,
Thank you for the inquiry.
We couldn’t find the video on the home page or anywhere else on the site. Would you mind providing a screenshot of the issue or a direct link to the page containing the video element?
Best regards,
IsmaelHey BlutVampir,
Thank you for the inquiry.
We were not able to reproduce the issue on our end, so it’s probably caused by a third-party plugin or a custom modification to the theme. Please create a test page and provide the login details in the private field so we can check the issue further.
Best regards,
IsmaelHi,
Thank you for the screenshot.
We may need to log in to the site to properly investigate the issue. As requested previously, please clone the site to a staging environment, then provide the WP and FTP login details in the private field.
Best regards,
IsmaelHey John,
Thank you for the inquiry.
There is no dedicated video tutorial for the dynamic content and custom layout, but this documentation should help.
— https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content
Mike also created a few articles that should explain how to utilize ACF fields on custom layouts.
— https://savvyify.com/dynamic-content-custom-page-layouts-and-acf/
— https://savvyify.com/acf-custom-fields-in-woocommerce-products/Let us know if you need more info.
Best regards,
IsmaelHey plc_ratm,
Thank you for the inquiry.
Are you hosted on OVH? This is a known issue with demo imports on that specific provider. We have manually imported the content of the 2017 demo, including the theme options. Unfortunately, the images and the layer slider failed to import. You can now start editing the pages and replace the missing images with your own.
Let us know how it goes.
Best regards,
IsmaelHi,
The addition of the class first_form when the empty line is present is expected since the third form field (phone) is technically the first field in the new row. The empty line counts as a field, at least in how it’s rendered in the document, so the layout works as follows: first row – 1/2 field (email) + empty line; second row – 1/2 field (phone). This can be avoided by removing the empty line and using it only before or after full-width elements.
If you need to force the phone field to stay in the second row even when there’s an empty line in between, try adding this css code:
#top .avia_ajax_form p#element_avia_2_1, #top .avia_ajax_form p#element_avia_4_1 { clear: none !important; float: left; margin-left: 0; } #top .avia_ajax_form p#element_avia_4_1 { margin-left: 1%; }
Best regards,
IsmaelHey no1uknowdfw,
Thank you for the inquiry.
You may need to reset the options in the Settings > Reading panel to their default values, or deselect the pages set there. Please provide the login details in the private field so we can investigate the issue further.
Best regards,
IsmaelHi,
Thank you for the update.
We’re not entirely sure what you mean by “Java Console”. Could you kindly clarify or share a screenshot to help us understand better?
Best regards,
IsmaelJuly 22, 2025 at 5:51 am in reply to: CSS missing after CI deployment / sharing dynamic CSS with multiple instances #1487095Hi,
We’ll keep the thread open. Let us know if you have any more questions and keep us updated.
Best regards,
IsmaelHi,
Thank you for the short clip.
Try to include this css code to prevent the document from shifting while navigating the lightbox.
.responsive .mfp-zoom-out-cur { overflow: hidden; }
Best regards,
IsmaelJuly 22, 2025 at 5:39 am in reply to: What is the JS file (and path) for the theme included “Cookie Consent” bar? #1487093Hi,
Would you mind providing the login details to the dev site as well so we can check whether the WP Rocket settings in combination with another plugin are causing the issue? We also recommend reaching out to the plugin developers, as they might have additional insight into why the issue occurs when WP Rocket is enabled.
Best regards,
IsmaelHi,
On smaller screens, you could adjust the width of the grid items to make sure they don’t split into four columns and become unnecessarily tall compared to the aspect ratio of the images.
@media only screen and (max-width: 1024px) { /* Add your Mobile Styles here */ .avia-icon-grid-container.av-mb13nabo-2b6695789b3fe0e5c148dc94e76998ee li.av-icon-cell-item { flex-basis: calc(50% - 18.75px) !important; } }
Result:
Try toggling the previous css from “contain” to “cover” and see which one works best for your layout.
Best regards,
IsmaelHey EdgeWP,
Thank you for the inquiry.
The combo widget seems to be working fine on our installation. Have you tried temporarily disabling the plugins? Please clone the site to a test environment, then provide the login details in the private field.
Best regards,
IsmaelHi,
Sorry for the delay. Yes, you can create a custom layout and use dynamic content to display specific information about the portfolio items, instead of manually adjusting the template for each item. It’s also true that this approach could be more optimal for the database as it avoid saving and retrieving unnecessary data from the portfolio items.
Best regards,
IsmaelJuly 21, 2025 at 5:26 am in reply to: Horizontal Gallery Image Size does not change on mobile #1487058Hi,
Looks like you’re now displaying a Fullwidth Slider on smaller screens, and the images in the slide are now displayed at 1100x1100px. Is this what you were expecting?
Best regards,
IsmaelHi,
Thank you for the update.
Looks like you’ve already detached the title from the image as suggested — it does look better now. Have you tried adding the css we recommended earlier? It will force the image to display fully but the layout might look slightly off if the flipback content is taller than the image.
#top .avia-icon-grid-container .avia-icongrid-flipbox .avia-icongrid-wrapper .avia-icongrid-front.bg-img:before { background-size: contain; }
Best regards,
IsmaelJuly 21, 2025 at 5:05 am in reply to: What is the JS file (and path) for the theme included “Cookie Consent” bar? #1487056Hi,
We have moved the screenshot to the private field. Please let us know once the login details are available.
Best regards,
IsmaelHi,
Have you tried placing it in a different location, not between the rowed or columned elements? Do you notice any changes? What we’re trying to explain is that the empty line should remain truly invisible, but placing it between rowed or columned elements could break the layout.
Best regards,
IsmaelHi,
Thank you for the update. You may have forgotten to include the username. Please include it in the private field.
Best regards,
IsmaelHey Tilman,
Thank you for the inquiry.
You can add the same html in the phone info field.
<div class="top-bar-content"> <span class="content"> <i class="fa rt-icon-placeholder2"></i> Süderquerweg 651 • 21037 Hamburg </span> <span class="content"> <i class="fa rt-icon-telephone"></i> <a href="tel:+49407375020">+49 40 737 50 20</a> </span> <span class="content"> <i class="fa rt-icon-3-time"></i> Mo. bis Fr. 7:15-18:00 </span></div>
Then, add this css code to adjust the layout of the content:
.top-bar-content { display: flex; flex-wrap: wrap; align-items: center; gap: 15px; } .top-bar-content .content { display: inline-flex; align-items: center; gap: 5px; font-size: 14px; } .top-bar-content i { font-family: "FontAwesome"; font-style: normal; font-size: 16px; display: inline-block; }
You may need to install the FontAwesome plugin to properly display the icons.
— https://wordpress.org/plugins/font-awesome/
Best regards,
IsmaelHi,
Thank you for the info.
Please provide the admin account you’re using or create another one with any available email address you have access to. We’ll check the site again once the login info is available.
Best regards,
Ismael -
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