Hey camcaminin,

Thank you for the inquiry.

Which Instagram widget did you use? Check the following documentation to learn more about the widget options: https://kriesi.at/documentation/enfold/instagram/

If you need further assistance, please provide the login details in the private field.

Best regards,
Ismael

Hi

Yes, you can create an includes folder in the child theme and place a copy of the loop-index.php file inside the folder. Let us know the result.

Best regards,
Ismael

Hey ibuzaev,

Thank you for the inquiry.

Please note that this will disable the default icons in the theme. If you’re not using them, try to replace the filter with this:

add_filter('avf_default_iconfont', function($icon_font) {
    return array(
        'svg_entypo-fontello' => array(
            'append'     => '',
            'include'    => '',
            'folder'     => '',
            'config'     => '',
            'json'       => '',
            'full_path'  => false
        ),
        'entypo-fontello-enfold' => array(
            'append'     => '',
            'include'    => '',
            'folder'     => '',
            'config'     => '',
            'json'       => '',
            'svg_files'  => '',
            'full_path'  => false
        ),
        'entypo-fontello' => array(
            'append'     => '',
            'include'    => '',
            'folder'     => '',
            'config'     => '',
            'json'       => '',
            'svg_files'  => '',
            'full_path'  => '',
            'is_active'  => 'no'
        )
    );
}, 10, 1);

Best regards,
Ismael

Hi,

Glad to know that the issue has been resolved, and thank you for the continued support! Let us know if you have more questions. Have a nice day.

Best regards,
Ismael

Hey waveseven,

Thank you for the inquiry.

The screenshot is not displaying on our end. To make sure the items in the blog grid are the same size, you may need to resize the featured images before uploading them, making sure they have the same dimensions and aspect ratio. Please note that the uploaded images are not cropped or resized exactly based on the specified width and height of the registered thumbnails — aspect ratio of the original image is also taken into consideration. So, two images with different dimensions and aspect ratios may produce different “Portfolio” thumbnails.

Best regards,
Ismael

Hi,

.main-title looks like a different font or font weight

Looks like the title is set to use a lighter font weight instead of the default 400. Did you configure the Heading elements in the Enfold > Advanced Styling tab? You can also adjust it with this css:

#top #wrap_all .main_color h1, #top #wrap_all .alternate_color h1, #top #wrap_all .socket_color h1 {
    font-weight: 400;
}

Regarding the burger/mobile menu, try to edit the Main Menu (Icon) elements in the Advanced Styling panel, or use this css code:

#top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a {
    color: #ffffff;
    font-size: 18px;
    line-height: 1.8em;
}

.html_av-overlay-side #top #wrap_all div .av-burger-overlay-scroll #av-burger-menu-ul li:hover a, #top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a:hover {
    background-color: #333366;
    color: #ffffff !important;
}

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

You may need to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behaviour to the first or second option to allow the users to view the map on page load. Let us know the result.

Best regards,
Ismael

Hi,

Glad we could be of help! Let us know if you have more questions. Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

Does it load correctly when you disable the Enfold > Privacy & Cookies > Cookie Handling > Cookie Consent Message (Enable cookie consent messages)? Please provide the login details in the private field so we can check it further.

Best regards,
Ismael

Hi,

We completely deactivated the LayerSlider plugin as suggested above and uploaded the missing files, including the lottie animation assets.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

We get a cloudflare error when we visit the pages above. Is the site currently down?

Web server is returning an unknown error Error code 520
Visit cloudflare.com for more information.
2025-05-06 03:26:17 UTC

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Where can we check the issue? Please create a staging site and provide the login details in the private field. We ran the Code Profiler on a fresh install of Enfold, and the total execution time was around 0.6 seconds —- significantly lower compared to your test.

Best regards,
Ismael

Hi,

Thank you for the update.

We were able to reproduce the issue with the Advanced Layout Builder. What is the actual specs of your server? We have noticed that loading takes quite a while when logging in, and the same delay occurs when trying to deactivate a plugin. This may be related to the server performance or a potential plugin conflict. Have you tried temporarily deactivating the plugins?

Best regards,
Ismael

Hi,

The page title displays fine on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

Best regards,
Ismael

Hey Tilman,

Thank you for the inquiry.

You can use the following css code to adjust the height of the burger menu items and the width of the overlay container.

.html_av-overlay-side #top #wrap_all .av-burger-overlay li a {
    line-height: 2em;
    height: auto;
    padding: 15px 50px;
}

.html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll {
    width: calc(100vw - 65%);
}

Best regards,
Ismael