Page 1692 – Support | Kriesi.at – Premium WordPress Themes

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February 3, 2015 at 10:34 am in reply to: Team Member Short Code Deleting Elements #389940

Ismael
Moderator

Hey Erich!

Thank you for using Enfold.

Did you add any html codes on the page? Make sure that you close the tags properly. A link to the actual site and a screenshot will help.

Cheers!
Ismael

February 3, 2015 at 10:31 am in reply to: Google+ in ENFOLD #389939

Ismael
Moderator

Hi Jan!

Thank you for using Enfold

You can configure the social icon on Enfold > Social Profiles. Select Google Plus and then add g+ account url.

Best regards,
Ismael

February 3, 2015 at 10:24 am in reply to: Portfolio items #389937

Ismael
Moderator

Hi!

Please get the code from the link then copy it at the very bottom of functions.php file: http://pastebin.com/i9BD8jaH

Best regards,
Ismael

February 3, 2015 at 10:23 am in reply to: Switch from HTTP to HTTPS #389935

Ismael
Moderator

Hi pristineio!

Thank you for using Enfold.

You can install this plugin: https://wordpress.org/plugins/wordpress-https/

Regards,
Ismael

February 3, 2015 at 10:22 am in reply to: Advanced Layout Editor #389934

Ismael
Moderator

Hi icecreamjoe!

Thank you for using Enfold.

I’m sorry but you’re using an outdated version of the theme, 3.0. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Ismael

February 3, 2015 at 10:14 am in reply to: Border lines within featured images #389928

Ismael
Moderator

Hey!

Check it now: http://www.frank-schettler.de/blog/

Regards,
Ismael

February 3, 2015 at 10:10 am in reply to: Hide the term "posts" on tag archive page #389924

Ismael
Moderator

Hi!

Thank you for the screenshots.

Please give us a link to the actual “tag” page. We would like to inspect it.

Best regards,
Ismael

February 3, 2015 at 10:08 am in reply to: Not rendering on mobile #389922

Ismael
Moderator

Hey!

That’s weird. It should be vice versa or should not be happening at all. Please try to ask your friends to visit the site using their mobile phone. I’ll ask the rest of the support team to test it on their device.

Best regards,
Ismael

February 3, 2015 at 10:04 am in reply to: Problem with forms #389919

Ismael
Moderator

Hey!

The user is adding html tags on the contact form editor which reverts back after update. Is that what’s happening on your case? Please stick to your own thread. Thank you.

Best regards,
Ismael

February 3, 2015 at 9:55 am in reply to: Appearance / Menu not rendering #389914

Ismael
Moderator

Hi!

Have you tried using another browser? Chrome perhaps? As you see, we were able to edit the settings on the menu panel.

Best regards,
Ismael

February 3, 2015 at 9:52 am in reply to: 2 column tables #389913

Ismael
Moderator

Hi!

Thank you for the screenshots. Please edit the table element then set the table purpose to tabular and the Responsive Styling to scrollable.

Best regards,
Ismael

February 3, 2015 at 9:49 am in reply to: LayerSlider Problem #389911

Ismael
Moderator

Hi!

Unfortunately, we’re still not sure what’s causing the issue with the layer slider. Please try to do the following:

1.) Download WordPress 4.1 again then override your installation.
2.) Download a fresh copy of the theme, delete the current one then upload the theme via FTP.
http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

Regards,
Ismael

February 3, 2015 at 9:46 am in reply to: Border lines within featured images #389906

Ismael
Moderator

Hey!

I tried to login to the site but the I got an error:

Du hast nicht die erforderlichen Rechte, um auf diese Seite zuzugreifen.

Cheers!
Ismael

February 3, 2015 at 9:31 am in reply to: anchor links #389902
Ismael
Moderator
Hey!

I can see that some of the links are still not working properly. Please try to add this on Quick CSS:
```
.grid-entry.flex_column.isotope-item {
max-height: 248px !important;
min-height: 248px !important;
}
```
I’ll ask the rest of the support team to take a look.

Best regards,
Ismael
February 3, 2015 at 9:22 am in reply to: Mobile Layout #389900

Ismael
Moderator

Hi!

I checked the site on an iPod touch and it works fine. This issue should be fix on the latest version of the theme, 3.0.8. Please remove browser cache then test the site again.

Best regards,
Ismael

February 3, 2015 at 9:16 am in reply to: Image Hotspot Height Adjustment #389899

Ismael
Moderator

Hey!

You’re using a very large image, 4349x3431px. Try to resize the image first to 1/4 or 1/3 of the original size, trim down the height a little bit then upload it again. The size of the image on the demo is only 1500x630px.

Best regards,
Ismael

February 3, 2015 at 9:12 am in reply to: responsive Video in Footer-Widget #389895
Ismael
Moderator
Hey!

Try to target the video with this selector then:
```
.video-js {
width: 100% !important;
height: 174px !important;
}
```
Use css media queries to adjust the height on different screen sizes.

Best regards,
Ismael
February 3, 2015 at 9:10 am in reply to: Advanced Layer Slider on mobile issue #389893

Ismael
Moderator

Hey!

Please open another thread for this issue because it’s getting out of topic. Anyway, try to install this plugin to configure the smtp server settings: https://wordpress.org/plugins/easy-wp-smtp/

Cheers!
Ismael

February 3, 2015 at 9:09 am in reply to: Custom widget in logo area #389892
Ismael
Moderator
Hey mazupan!

Thank you for using Enfold.

You can edit includes > helper-main-menu.php, look for this code:
```
echo avia_logo(AVIA_BASE_URL.'images/layout/logo.png', $addition, 'strong', true);
```
Below, you can add the widget code. You probably need to use the dynamic_sidebar function: http://codex.wordpress.org/Function_Reference/dynamic_sidebar

Cheers!
Ismael
February 3, 2015 at 9:04 am in reply to: How to change the pop-up image effect #389890
Ismael
Moderator
Hey!

If you want the animation to start immediately or when the elements emerge at the bottom of the viewport, you can edit js > shortcodes.js, find this code on line 79:
```
$('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '80'});
```
Replace it with:
```
$('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '100%'});
```
Cheers!
Ismael
February 3, 2015 at 8:53 am in reply to: Increase scroll menu speed? #389889
Ismael
Moderator
Hey crewneck!

Thank you for using Enfold.

You can edit js > avia.js file, find this code on line 726:
```
duration= data.duration || 1200,
```
Decrease the value. Remove browser cache then reload the page.

Best regards,
Ismael
February 2, 2015 at 10:11 am in reply to: Height of the Color section #389222
Ismael
Moderator
Hi!

Thank you for using Enfold.

Did you add the id on the For Developers: Section ID field? Remove the hashtag symbol. You need to set the min-height property and maybe remove the padding. For example:
```
#navf { min-height: 10px; height: 10px; }
```
Why do you need to set the section height?

Regards,
Ismael
February 2, 2015 at 10:08 am in reply to: Header CSS visible in main body of email blog posts #389220

Ismael
Moderator

Hey!

Can you please provide a screenshot of the issue? I don’t think we can control the email content format.

Regards,
Ismael

February 2, 2015 at 10:03 am in reply to: Problem with H2 Styling on Special Heading #389218

Ismael
Moderator

Hey!

Thank you for using Enfold.

@magpie6: You can’t change the special heading styling on the element option? Can you please provide a screenshot of the issue?

@begrafiks: Thanks for helping out.

Regards,
Ismael

February 2, 2015 at 9:57 am in reply to: Mobile Layout #389215

Ismael
Moderator

Hi!

@darranreadman: Please provide a screenshot of the issue and a link to the actual site. Make sure that you’re running Enfold 3.0.8 on WordPress 4.1.

Cheers!
Ismael

February 2, 2015 at 9:57 am in reply to: Single Post Header Problem #389214

Ismael
Moderator

Hi!

The texts are using the correct font family which is Alegreya Sans. Isn’t that what you want? If not, please provide a screenshot. When you say “Header 3”, do you mean “h3”?

Cheers!
Ismael

February 2, 2015 at 9:50 am in reply to: responsive Video in Footer-Widget #389211
Ismael
Moderator
Hey Bernd!

Thank you for using Enfold.

Try this on Quick CSS:
```
div#example_video_id_185212883 {
width: 100% !important;
height: 174px !important;
}
```
Unfortunately, we can’t provide support for third party plugins as stated on our support policy. Please contact the plugin author.

Cheers!
Ismael
February 2, 2015 at 9:40 am in reply to: Distance between Blogposts in Widgets #389207
Ismael
Moderator
Hey Bernd!

Thank you for the screenshots.

Adjust the bottom margin with this:
```
ul.dpe-flexible-posts li {
margin-bottom: 20px;
}
```
Cheers!
Ismael
February 2, 2015 at 9:39 am in reply to: Float header logo between main and secondary nav #389206
Ismael
Moderator
Hey Joe!

Thank you for using Enfold.

Just add this on Quick CSS:
```
#header_main {
z-index: 10;
}
```
Cheers!
Ismael
February 2, 2015 at 9:29 am in reply to: Mobile with transparent header social buttons only show boxes #389201
Ismael
Moderator
Hey!

Place it inside the css media query:
```
@media only screen and (max-width: 767px) {
#top #header_meta, #top #header_meta nav ul ul li, #top #header_meta nav ul ul a, #top #header_meta nav ul ul {
background-color: #ff4d47 !important;
}
}
```
Cheers!
Ismael
Author

Posts

Viewing 30 posts - 50,731 through 50,760 (of 66,296 total)

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