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Viewing 30 posts - 49,531 through 49,560 (of 66,166 total)
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  • in reply to: Need help using alternate header menu on Pages & Blog #412809

    Hey!

    Include the full URL plus the anchor name. For example:

    http://swaddlephotography.com/#raves
    

    instead of just “#raves”.

    Regards,
    Ismael

    in reply to: Portfolio item not found/displayed #412807

    Hi!

    Thank you for using Enfold.

    Please update the .htaccess file by flushing the permalinks. Go to Settings > Permalinks panel then click the “Save” button once. You can refer to this link for more info: http://codex.wordpress.org/Using_Permalinks#Fixing_Permalink_Problems

    Regards,
    Ismael

    in reply to: ANDROID JUMPING UP DOWN INPUT #412804

    Hi!

    I’m referring to the actual model of the phone. Most android phones have inferior or mediocre stock browsers included by default which lacks features and fails to handle modern web technologies. Unfortunately, the theme does not support and is not compatible with those browsers. That’s why we’re asking you to use Chrome or Firefox.

    Cheers!
    Ismael

    Hey!

    The site loads fine on an iPod Touch, safari browser. Maybe, iPhone 4’s memory can’t handle the whole site that’s why it crashes. Have you tried it on iPhone 5 or 6? Can you please create a test page with masonry gallery included? We would like to test it.

    Cheers!
    Ismael

    in reply to: Custom color for each element problem #412802

    Hey!

    Please try to add this to the Quick CSS field to remove the border, it flickers when you hover over the images:

    #top .av-masonry-entry:hover {
      border: 0;
    }

    Cheers!
    Ismael

    Hi!

    1.) Adjust the shrinked logo with this:

    .home .header-scrolled .logo {
      background-size: 40px 40px;
    }

    2.) You can try this:

    .header-scrolled #header_main .container, .header-scrolled .main_menu ul:first-child > li a, .logo a, .logo a img {
      height: 70px !important;
      line-height: 70px !important;
      max-height: 70px !important;
    }

    Cheers!
    Ismael

    Hi!

    Yes, we can see the issue but we can’t reproduce it on our installation. Is the site live? Please post the website url here. We need to inspect it. Try to add this to the Quick CSS field:

    #top .av-subnav-menu > li:first-child a {
      border-left: 1px solid;
    }

    Regards,
    Ismael

    in reply to: Site Issues #412798

    Hey!

    Replace it with this:

    @media only screen and (max-width: 1024px) {
    .av-catalogue-title, .av-catalogue-price {
      position: relative;
    }}

    Please remove browser cache then reload the page.

    Best regards,
    Ismael

    in reply to: Custom menu based on portfolio category #412782

    Hi!

    The plugin works fine on our installation. If you want to do manual coding, you can edit code includes > helper-main-menu.php, look for this code:

    $avia_theme_location = 'avia';
    

    Add the is_tax function, something like this:

    if(!is_tax('portfolio_entries', 'economics')) {
    						        $avia_theme_location = 'avia';
    								} else {
    								$avia_theme_location = 'avia4';	
    								}
    

    Replace “economics” with your own portfolio category. Add this to the functions.php:

    add_action('init', 'ava_add_custom_menu');
    function ava_add_custom_menu() {
    	register_nav_menus(array('avia4' => __('Enfold Custom Menu', 'avia_framework')));
    }
    ava_add_custom_menu();

    Create a new menu on Appearance > Menus panel then set it as Enfold Custom Menu.

    Cheers!
    Ismael

    in reply to: How to keep pictures in portfolio same hight? #412781

    Hey!

    From what I understand, you want to limit the height of the images in the ajax slide? Is that correct? Please use this (Note that this will also stretch tall images.):

    #top .ajax_slide li img {
      height: 325px;
    }

    Please provide a screenshot so that we can understand the issue better.

    Best regards,
    Ismael

    Hey!

    Please try to switch the builder to debug mode. http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Copy the whole shortcode then place it inside a new page. You can unpublished the old then temporarily replace it with the newly create page. Let us know if the issue persists. If possible, please update the theme to version 3.1.

    Cheers!
    Ismael

    in reply to: Masonry Blog Posts #412776

    Hi!

    Thank you for the update. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The new inquiries is a slightly off topic. Screenshots will help. Thank you.

    Cheers!
    Ismael

    in reply to: Contact Form changes email with Email Protection Code… #412775

    Hi!

    No, unfortunately not, we don’t have enough information regarding the issue. Is the site using CloudFlare as well? Please contact them regarding the issue. The theme doesn’t have any email protection feature so it’s either the CDN or a third party plugin that injects the script in the contact form shortcode.

    Regards,
    Ismael

    in reply to: Layout & whitespace issues across all devices #412774

    Hey!

    The problem is the custom margin of the separator isn’t dynamic, 30px top margin on desktop is the same 30px top margin on mobile devices, so you have to use css media queries to remove or adjust them on different screen sizes. If you don’t want to add custom modifications via media queries, you can remove the custom margin.

    Regards,
    Ismael

    in reply to: mobile search icon near the cart in mobile view #412772

    Hey!

    If you don’t mind, please provide a screenshot on how you want the header with the cart icon to look on mobile device. It will greatly help us. Thank you.

    Best regards,
    Ismael

    in reply to: Full screen Background Image #412771

    Hey!

    There is no one giant step that does it. It’s a lot of little steps. :)

    You can set the background size to 100% but it will stretch the image. Edit the color section, add a unique id attribute in the Section ID field. Use “custom-section” for example. Add this to the Quick CSS field:

    @media only screen and (max-width: 767px) {
    #custom-section {
      background-size: 100% 100%!important;
    }}

    Or you can choose not to show the background image on mobile devices:

    @media only screen and (max-width: 767px) {
    #custom-section {
      background-image: none !important;
    }}

    Regards,
    Ismael

    in reply to: Menu doens't work #412769

    Hi!

    Thank you for the info. Please ask your hosting provider for the php info page and if it’s not of any trouble ask them to increase the max_input_vars setting. We would like to check the php settings. Also, you’re not using the latest version of the theme. Please update to version 3.1.

    Cheers!
    Ismael

    in reply to: Couple of problems with 3.1 update. #412766

    Hey christopherheath!

    Thank you for using Enfold.

    1.) Since you’re using large background images, I think we’ll both agree that they won’t fit on mobile device or will not look exactly the same as they do in desktop view. What you can do is to adjust the image focus, on the eagle for example, you can focus on the head or eyes. Edit the color sections then add a unique ID attribute to the Section ID field. Let’s start with the eagle section, use “eagle-section” for example. Adjust the background position using this on Quick CSS field:

    @media only screen and (max-width: 767px) {
    #eagle-section .av_parallax {
    background-position: 30% 50% !important;
    }}

    Use different css media queries for different screen sizes.

    2.) You have to double tap the buttons on mobile devices because they have a hover state. If you don’t want that behaviour, toggle the Icon Visibility.

    Best regards,
    Ismael

    in reply to: Trouble moving header above featured image #412762

    Hi!

    Remove this custom css code:

    .mfp-title {
      display: none;
    }

    or add this to the Quick CSS field:

    .mfp-title {
      display: block;
    }

    Cheers!
    Ismael

    in reply to: First page not indexing and translation plugin issue #412759

    Hey ughetto!

    Thank you for using Enfold.

    What do you mean by it’s not indexing? I’m sorry but you’re using an old version of the theme, 3.0.2. Please download the latest version, 3.1, from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Note that we don’t provide support for third party plugins such as qtranslate. It’s best if you contact the plugin author.

    Best regards,
    Ismael

    in reply to: email link, top bar styling for wpml #412757

    Hey!

    Remove the mailto: tag and leave the email address.

    Cheers!
    Ismael

    Hi!

    The tabs looks the same. Can you please provide a screenshot of the issue?

    EDITED: I can see the issue now. Please replace the code with this:

    @media only screen and (min-width: 767px) {
    .top_tab .tab {
      padding: 12px 0 14px 0 !important;
      width: 20.1%;
      font-size: 14px;
      text-align: center;
      min-height: 75px;
    }}

    Cheers!
    Ismael

    in reply to: Font disappear after "https" #412753

    Hey!

    How did you enqueue or included the script? Try to use https there instead of http.

    Cheers!
    Ismael

    in reply to: Featured Image in Posts not showing up #412000

    Hey!

    Thank you for using Enfold.

    The featured is not showing on this post (http://simonhedley.com/2015/03/clarity-jamie-smart/) because the post format is set to “Image”. Set it back to standard post.

    Best regards,
    Ismael

    Hi nectsolutions!

    Thank you for using Enfold.

    I think the feed isn’t working because you don’t have the latest version of theme. Please download the latest version, 3.1, from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    The feed url of the category should be: http://www.bridgekorp.com/category/media/feed

    Cheers!
    Ismael

    in reply to: Enfold Combo Widget Popular posts not updating #411991

    Hey Gee Are!

    Thank you for using Enfold.

    The posts inside Popular tab is base on comment count. The current posts listed on the combo widget in your site have the highest comment number, the first post has 184 comments for example.

    Cheers!
    Ismael

    in reply to: Footer #411987

    Hey!

    You can add the “[no link]” tag plus the new content that you want in Footer > Copyright field. It is possible to include html tags. Something like this:

    [no link]<a href="LINK HERE">AWESOME SITE HERE</a>
    

    Regards,
    Ismael

    in reply to: Portfolio categories not working with WPML #411986

    Hi!

    I would like to check the site but the login credentials aren’t working. Please check.

    Cheers!
    Ismael

    in reply to: Princing Table Currancy #411982

    Hey!

    You can use the Codestyling Localization plugin to translate the theme options and advance layout builder. :)

    Regards,
    Ismael

    in reply to: Enfold Update / Woocommerce #411975

    Hey!

    Again, I’m very sorry but I don’t understand what you’re saying. I answered those that I can understand in my previous post: https://kriesi.at/support/topic/enfold-update-woocommerce/page/2/#post-406821

    I think it’s best if you hire a freelance developer to the do the fix suggested on the previous posts or post screenshots so that we can understand you better. Use imgur or dropbox. Thank you.

    Regards,
    Ismael

Viewing 30 posts - 49,531 through 49,560 (of 66,166 total)