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Hi,
Thank you for the update.
You can add this css code to reverse the burger menu animation from left to right.
.html_av-overlay-side .av-burger-overlay-scroll { width: 500px; transform: translateX(-500px); left: 0; right: auto; }
For the home page, you can try this css code to completely hide the header.
.home #header display: none; }
Best regards,
IsmaelHey Alex,
Thank you for the inquiry.
The site seems to be loading perfectly fine when we checked, fully loaded in around 3 seconds. Please see the screenshot below.
To further improve loading speed, please check out the articles below.
— https://gtmetrix.com/wordpress-optimization-guide.html
— https://www.wpbeginner.com/wordpress-performance-speed/Hope this helps.
Best regards,
IsmaelHi,
The function is not triggered when the submit button is clicked, probably because the contact form does not have a unique ID (form_id) and the form_url is not properly set in the trigger. Please review the video around the 4-minute mark and make sure that a custom trigger is created for the event.
— https://youtu.be/QmEOPuJr05w?t=246
To apply an ID to the contact form, edit the contact form element, go to the Advanced > Developer Settings, and look for the Custom ID Attribute field.
Again, make sure to configure the event trigger as shown here: https://youtu.be/QmEOPuJr05w?t=246
Let us know the result.
Best regards,
IsmaelHi,
Thank you for the update.
We checked the Comments panel and found that there are no entries there, and only 4 posts. Please note that the Combo Widget can only display items from the post type Post. By default, it cannot display product reviews or product items. Is this what you’re trying to do?
No comment entries:
Best regards,
IsmaelHi,
Thank you for the update.
You can replace the previous modification with this css rule to apply the changes to every section across the site.
@media only screen and (max-width: 767px) { #top #wrap_all .avia-fold-unfold-section { display: none; } }
Let us know the result.
Best regards,
IsmaelHi,
Is there a test page we can check? We would like to verify if the dataLayer.push is actually triggered when the submit button is clicked. Please create a test page and provide the site URL in the private field.
Best regards,
IsmaelHey Michael F,
Thank you for the inquiry.
Yes, you can still use the avia_custom_shop_page support to enable the Advanced Layout Builder for the shop page. However, as mentioned in the documentation, this may prevent or limit the functionality of the shop and its extensions. It is recommended to use the default editor for the main shop page and the product taxonomy pages.
Best regards,
IsmaelJuly 29, 2025 at 6:36 am in reply to: What is the JS file (and path) for the theme included “Cookie Consent” bar? #1487320Hi,
There is no option to set the whole reply as private, if we’re not mistaken. Would you mind providing a screenshot of the toggle?
Please use the same link I sent previously for the development site.
The login token link has expired.
Best regards,
IsmaelHey Akhurst,
Thank you for the inquiry.
Unfortunately, the default Woocommerce filters do not work on pages built with the Advanced Layout Builder because it uses its own custom query. To make the widgets function properly, you will need to disable the Advance Layout Builder for the shop or product pages, and switch to the default Woocommerce shop templates or the default editor.
Best regards,
IsmaelHey Maggie,
Thank you for the inquiry.
There are transparent spaces above and below the actual logo image (see private field). Try to remove the current logo from the Media > Library, edit the image to remove the transparent gaps using any photo editing tool, then upload it again.
Remove the green part:
You can also try this css code:
.logo img, .logo svg { min-height: 150px; margin-top: -24px; } .logo, .logo a { overflow: visible; }
Best regards,
IsmaelHi,
We are still unable to access the page due to Cloudflare. Unfortunately, this “load more” button for an entire page is not available by default. You may need to hire a freelance developer or contact Codeable for this type of customization.
Thank you for understanding.
Best regards,
IsmaelHey icarogioiosi,
Thank you for the inquiry.
This is possible but it will require significant modifications that are beyond the scope of support. You may need to hire a freelance developer or contact Codeable.
-— https://kriesi.at/contact/customization
You’ll find the css rules for the left header in the themes/enfold/css/layout.css file around line 632.
/*sidebar headers*/ .html_header_sidebar{} .... more styles
Best regards,
IsmaelHi,
Thank you for the update.
The name of the event is form_submission (with underscore, not hyphen), so you’ll have to update this in the avf_contact_form_submit_button_attr filter.
add_filter('avf_contact_form_submit_button_attr', 'avia_add_submit_attributes_to_cf', 10, 3); function avia_add_submit_attributes_to_cf($att, $formID, $form_params) { $att = 'onsubmit="dataLayer.push({\'event\': \'form_submission\'});"'; return $att; }
Provide the link to the page with the contact form so we can check it.
Best regards,
IsmaelJuly 28, 2025 at 7:41 am in reply to: What is the JS file (and path) for the theme included “Cookie Consent” bar? #1487277Hi,
Sorry for the delay. The private field is only visible to you and the moderators. We tried logging into the dev site using the token, but it just redirects us to the home page. Please provide a new login token.
Best regards,
IsmaelHi,
Please feel free to open another thread if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
The screenshots above are not available. Please create a test page and provide the link so we can check the issue further. You can use platforms like Savvyify, Imgur, or Dropbox for the screenshots.
Best regards,
IsmaelHey Michael F,
Thank you for the inquiry.
Did you switch to the Advanced Layout Builder? Please make sure that Discussion is set to Open, and then add the Comments element to the builder canvas. Refer to the screenshot below for more info.
Discussion > Open:
Comments Element:
Best regards,
IsmaelJuly 28, 2025 at 6:59 am in reply to: disable or expand hover off state in icon circles element #1487272Hey sky19er,
Thank you for the inquiry.
This is possible, but you will need to directly modify the file at enfold/config-templatebuilder/avia-shortcodes/icon_circles/icon_circles.js and then compress or minify it to enfold/config-templatebuilder/avia-shortcodes/icon_circles/icon_circles.min.js. Remove the following block of code around line 57:
container.on( 'mouseleave', function() { logos.removeClass('active'); logoText.removeClass('active'); container.removeClass('active-container'); });
Let us know the result.
Best regards,
IsmaelHey christianh150,
Thank you for the inquiry.
Did you create a custom GTM event for the form-submission? Please check this article and watch the video for more info.
— https://support.google.com/analytics/answer/12229021?sjid=3714059059832338320-NC
— https://www.youtube.com/watch?v=QmEOPuJr05wLet us know if you need more info.
Best regards,
IsmaelHi,
We’re unable to reproduce the issue, but the css modification should prevent the lightbox containers from wobbling while swiping. You can also try this css:
#top .mfp-wrap { overflow: hidden; touch-action: none; }
Let us know the result.
Best regards,
IsmaelHey Caitlin,
Thank you for the inquiry.
You need to install the Classic Widgets plugin to disable the block editor and revert to the default widgets interface. After activating the plugin, you should be able to create the “header” widget area as shown in the screenshot below.
Let us know if you need more info.
Best regards,
IsmaelHey dburton77,
Thank you for the update.
We may need to access the site to properly check the issue. We didn’t find any site information in the previous thread.
— https://kriesi.at/support/topic/google-analytics-loaded-in-footer/
You can remove the code to relocate the tracking script to the footer, which is the default placement.
Best regards,
IsmaelHey jnightingale,
Thank you for the inquiry.
The site is currently in maintenance mode, so we’re not able to access it — we may need to log in. Regarding the menus, please make sure that the current main menu is set as the “Enfold Main Menu” in the Appearance > Menus panel. Kindly refer to the screenshot below.
Let us know the result.
Best regards,
IsmaelHi,
Great! Feel free to open another thread if you have more questions. Have a nice day.
Best regards,
IsmaelHey Russell,
Thank you for your interest in Enfold.
The videos are not accessible, so we’re not able to view them. In any case, the theme comes with built-in demo content, so you don’t need to start from scratch. You can simply import a demo and then incorporate your existing designs, images, and content to match what you have in mind. It’s very user-friendly, with plenty of customization options and a powerful Advanced Layout Builder where most of the content creation and site building will take place.
If you have any questions or need help with development, feel free to reach out to us here in the forum — we’re happy to help.
You can preview the available theme demos below.
— https://kriesi.at/themes/enfold-overview/
To help you get started, please check out the documentation.
— https://kriesi.at/documentation/enfold/
Let us know if you have any more questions.
Best regards,
IsmaelHi,
Sorry for the troubles. We edited one of the portfolio items but we are not able to reproduce the issue — the item updated correctly after saving the featured image. Could you please provide a link to the portfolio item/s where you’re experiencing the issue? (see screenshot private field)
Best regards,
IsmaelHey Denise Chapman,
Thanks for reaching out.
The site was not loading when we visited it. If the automatic update in the dashboard is not working, you may need to download the latest version of the theme from your Themeforest account and manually upload it to your server via FTP. Please refer to the documentation below for more info on how to update manually via FTP.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Let us know if you need more info.
Best regards,
IsmaelHi,
Thank you for the update.
You can import the JSON file using the ACF > Tools > Import panel. Please refer to the screenshot below.
Best regards,
IsmaelHey fiorettipau,
Thank you for the inquiry.
To disable the title and excerpt in the Masonry element, you can set the Content > Captions > Element Title and Excerpt to the last option (Display neither). Please check the screenshot below.
Best regards,
Ismael -
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